When I called yesterday to request a quote for a transmission drain and refill service, the woman I…read morespoke with was helpful and professional. However, when I called again this morning, I spoke with a male employee who seemed rushed and reluctant. Despite this, he told me to bring my vehicle in and stated he could complete the service around 3:00-3:30 PM. Based on that information, I dropped my car off before going to work. Upon arrival, the same employee informed me--without inspecting my vehicle--that a transmission drain and refill would not resolve my issue. He did not examine the car, run a diagnostic, or assess the condition in any way before making this determination. I found this concerning and unprofessional. My vehicle had recently begun shaking due to low fluids. I have not experienced any prior transmission issues, nor were any transmission problems identified during a recent inspection when I had new spark plugs installed. I requested a specific service (a transmission drain and refill), not a transmission diagnosis or replacement. As a customer, I expect that my vehicle would at least be assessed before being told definitively that a service would not help. Additionally, I was told to "look up online that all Nissans have transmission failures," which I found dismissive and inappropriate. If the shop was too busy to perform the service, that should have been communicated before I was asked to bring my vehicle in. I am disappointed that I was asked to bring my car in, only to be turned away without an evaluation. I believe a professional approach would have been to inspect the vehicle first and then provide an informed recommendation. I would appreciate clarification regarding why the service was declined without assessment after I was told to bring the vehicle in. I do be that i was definitely racially discriminated against here!

This 76 Gass station is convenient. Just make sure if you ever got a flat to notify the front desk…read moreso there will be no issues. I caught a flat and pulled into the gas station. To change my tire and parked on the side of the dumpster Tuesday night went to go change the flat the next day, but they didn't have the size I needed for my spare tire so I have to wait one day. So I go up there Thursday morning and my car has been towed but I couldn't move it because I had a fight so I had to call the tow yard to see how much it was to get my car out. So it was a miscommunication and I have to talk to the owner to tell him what the problem was.. and due to the holidays he decided to help me out I would like to say thank you very much, Ali . They're still good people in the world.

I've been going to this location for close to twenty years. The business owners that run the shop…read moreare very nice and professional. They are pretty efficient. Usually takes less than 10 minutes to smog my vehicles.

I wish I could give them a zero star review. I went there for a smog check every time I needed one…read morewith different vehicles I had. I have no bad experience with that. However, the last time I went I decided to also get an oil change from them. They talked me into getting the synthetic oil change which cost more. They said synthetic oil lasts with many more miles. My car's warning light just went on for oil change this morning. I have recorded the mileage because it was the first time I got a synthetic oil change and I wanted to compare. The mileage I got out of it was 2,955 miles. It was less than the mileage I got from regular oil changes of 3,925 from Honda dealership. So my conclusion would be they charged me for an expensive synthetic oil change but gave me a very low quality regular oil change. Also, I asked the jerk if he put air in my tires which requires by law. He said yes and it was a lie. I drove home and the next day the warning light was on for low tire pressure. Please don't go there to do business. They are very dishonest people. I will never go back there again for smog check too.

These guys are so nice and accommodating! They were honest when I told them my mom's transmission…read morewas starting to slip and the fluid was dark, that a service had a 50/50 chance of making things better or completely crashing the transmission. My mom took the risk and they changed her transmission filter and fluid, noticed it was also low on engine oil and added engine oil. Car is back on track! Price was great too! Thank you Quality Auto Care

Very dis-satisfied !!! I Owen a 2016 VW and I needed spark plugs ,…read morecoils replaced.I only needed the labor done,I bought all new stuff. The next day, it was all bad! My car was still mis-firing, so I brought it back. They want to charge me another$120 for a diagnostic test,I said ok. They told me, I need a whole new engine.Come to find out, the spark plugs that I bought were not in my car? and the ones they put in, tor up my motor permanently. NOW WHAT ? I'm stuck! not the deal.

Mr. Mansour is kind, not pushy and gives honest advice. He pays attention to your budget and…read morehonestly has very fair prices for his work (one place quoted me over a thousand dollars and he told me I was getting ripped off). I've gotten oil changes from him and other items and I always know they're taking care of me. Thank you!

I have been taking my car to Bay Fair Auto for over 10 years. Always an honest and straight forward…read moreexperience. I could not recommend them more!

5-stars. No frills…read more Called for an oil change and gave me a competitive price. I was in and out of there in no less than 20 min, in the middle of a workday. Van was so friendly and helpful. He inspected my brakes (I had voiced concerns), and said I still have some life in them until my next oil change so I will 100% be back. Thanks SO MUCH!

Van (owner) and his folks are excellent! They got us in and out quickly with certification smog…read morechecks for our Porsche & Mercedes. I highly recommend them. Their prices were very reasonable.

Finding an honest auto repair shop is extremely difficult these days, but Kevin Hinkley's Auto Tech…read moreis one of those places. Kevin and his team will never overcharge you for anything, and he's completely honest with what you need and don't need. You'd swear that the guys are working on their own cars with the level of respect and honesty they have. Multiple times Kevin has looked at a problem that I've had with my car, realized that it could be solved with a quick fix, and refused payment. And for all of the scheduled services, they're extremely thorough with every single check and repair. I will never take my car anywhere else for service, period.

We had an issue with a code that no other mechanic could fix. The code was for ABS breaker BUT our…read morecar didn't have ABS brakes. They were able to fix it quick and fast.

Just wanted to give an updated review! I have been going here for about 10 years! They always take…read morecare of my cars, and I am extremely happy with their services for repairs and smog checks. The price is amazing, given their expertise, and excellent attention to Details! I bring my prized possessions to them, my 1998 Acura NSX (worth over $120,000 now!) and 2007 Honda S2000 (a rare beauty worth around $30,000)!

EXCELLENCE for Huyn! He was an expert with troubleshooting car issues. My mom's caregiver has a…read morevery old Nissan Centra that had an engine light on, due to ignition issue. He was the one that diagnosed. He took the job although he was closing soon on a Saturday, fixed it well and was so efficient that she never had any issue since. He also gave some dollars back, he probably sensed that the young lady didn't have much money. We are forever grateful Huyn, Thank you very much for helping my friend!

Came here based on a recommendation from a family member…read more Car was having issues and had no idea who to take it to or where to go. I waited until a Monday to take my car to the shop. I got there at 9am and saw that the shop was still closed. I called the number listed and someone answered right away telling me he was running late. When Rafael got to the shop, he immediately apologized and took my car for a spin. Within minutes, he had determined what was wrong with the car. I was so worried it was going to be a costly fix. He was able to determine the cause of the issue, he did this/that and it took him about 15 minutes total. At the end, he told me he had fixed it. He refused to take any money from me for such a "quick, easy fix" but we tipped him anyways and told him to at least buy lunch, on us, since we had been so stressed that the issue was going to be a big one. We left and haven't had any issues with the car since BUT if I ever do - I know where to take my car.

Very upfront and honest. Did nice work, car running great now. Had complete tune-up, struts,…read morebrakes, and a tire replaced. Got the car back when promised. My only concern is its a very steep driveway and I am disabled. He was helpful in that he came out and helped me. He needs a bigger place. Very popular.