Recently purchased an older vehicle and brought it in for an oil change and inspection. They…read morecompleted the work quickly and were honest about the current state of the car and work that needed to be completed. Glad to have a business like this close to home.

I called Ottohaus on Wednesday and Colin was able to get me in the very next day--grateful there…read morewas a cancellation! I dropped my car off and Chris later called to explain the issue in detail. The entire team was kind, courteous, and knowledgeable. Their customer service is top-notch, and the shop itself has a clean, upscale aesthetic that makes you feel confident your car is in good hands. Highly recommend Ottohaus for anyone looking for quality work and a professional experience!

The best place for an oil change or really anything car related. They're quick, extremely helpful &…read morethe staff is very kind. I used to hate having to get my oil changed but SpeeDee makes it a great experience!

I had such a great visit! Leo helped me out today and pointed me in the right direction. I thought…read moreI needed an oil change but she helped me realize that it was just the sensor going off in my car (I've had a lot of car issues so I freak out about anything) and I still have a few miles left, which saved me on spending money. Everyone was so nice and personable, which made me feel comfortable. I can tell they truly care about their customers. I will 100% be back and make this my regular spot from now on. Thank you guys!

I can't recommend these guys enough.. not only do you not have to get out of your car at all but…read morethey work quickly and efficiently :-) if you've got a problem with your car, even if you don't know what it is thinking about it for you. You pull right in & there's a pit right underneath so they can service your car for whatever needs you may have. My tire pressure monitoring system was acting up they checked my tires and helped me reset without an issue. And quick service. Nice value for services . Sometimes they have coupons as well... and they offer warranties as well.

First of all, shout out to this team for working on a Sunday! I have a European car and I'm usually…read morereally picky about where I take my car but these guys walked me through every single step and made sure I was comfortable with everything they did. I got a full synthetic oil change will a new filter. I couldn't find my coupon through my email and the guy was nice enough to help me locate one. It was a great price and super quick! My only complaint is that one of the inspection points is the tires and my tires weren't all the same so my tire light was actually on but that's also my bad for my not telling them I wanted air added before I started pulling away:

Returning customer. Hands down most professional jiffy lube/ oil change shop I've ever been to.read more

We were just at this jiffy lube and we had been waiting in the line for over 20 minutes with our 5…read moremonth old baby and when it was our turn to get our oil change the person comes up to us and says sorry their mechanic just left and she couldn't run the shop by herself. We drove 30 minutes here and waited another 25. She should have just told us when we pulled up we wouldn't be able to be helped instead of having us sit there with our baby waiting. Poorly handled situation that could have been avoided.

Maveric was the one to do my tires, great customer service and they even had shipped my tires in a…read moresingle day

This place is nothing but a big scam rip off business. I have never been in a shop with such rude…read moreunprofessional people in all my life. They have one plan in mind & that is to rip you off anyway they can. I went in on Wednesday to get a tire fixed that had a screw in it & get a oil change. Had to make a appointment to come back on Thursday at 8:00am. I was there at 7:45. The people were unbelievably rude. My truck sat in the parking lot for a hour & 15 minutes before they took it in. Finally 3.5 hours later it was done & cost $124.47. When I left the check engine light was on, there was no oil change sticker on the windshield so I'm not even certain they changed it. By the time I got home the slow leak I had in my tire was now a fast leak. I put air in it 3 times & got it back to the shop at 8:00am Friday only to be treated like shit again. It was another 1.5 hours before they took my truck in to re fix what they messed up. I also asked them about the sticker & the engine light which they never even responded to me. Finally after 2.5 hours I asked how much longer only to be talked down to & treated like I was a bother. So finally 3 hours later they tell me I owe them another $44.93 because they did not charge me correctly the day before. They refused to give me my keys until I paid them a second time. I asked for receipt & they did not want to give me one. Said they would email it but they said that yesterday as well. Well I got my receipt (see photos) and they are printed so you can't really see all the bogus charges but you can see enough that the $ amounts do not add up to the totals. I will be disputing this with my credit card & making a report with the BBB. Do yourself a favor and avoid these scam artists at all cost. Update I just went outside & my tire is flat again. It has not even been a hour. I have spent 3 days & more than 10 hours with these scam artists to fix a simple screw in a tire & it is still not fixed.

While driving through SC from NY, I stopped here for an oil change. The staff was 100%…read moreextra-friendly, which was great. I had purchased a Groupon, so my oil change was cheaper than I have paid in more than a decade. The only issue was that the oil change took almost 2 hours, even with a reservation. Free coffee or something would be nice, but it is what it is, especially when I consider how affordable their prices are. I would've normally given the 4 stars, but they lost a star for the time they took, and for almost charging me for the wrong invoice.

I went in there and everyone was helpful! They knew I had just moved to the area and they wanted to…read morefix my problem instead of trying to sell me more services that weren't necessary and that meant a lot to me. One of my tires was leaking air and with just a look over it looked fine but they got my car up and checked out all my tires. Eli was very helpful and so was the assistant manger. I will come back for other services because I know they are quality.

Great experience at the West Ashley Gerald's. Prompt Desk service, and the wait to get 4 tires…read moremounted/balanced, installed was not long at all. Especially this was the Saturday before the "Snow" arrived in Charleston. It would have been easy to not offer service due to an early closure, but it was not. 5-Star service. Cb

This is a hard one to write. I've been a reliable customer for years, at least well over a decade…read more And I'm sad to say Gerald's isn't what it used to be. Let me start by saying the staff is always friendly. When you walk in, those working the registers, checking you in/out, etc. are always a pleasure to work with. While I have also had a positive experience with the techs, however, their attitude is not genuine. Recently I took my car in for new tires and an alignment. Long story short they put on the new wheels but said they couldn't do an alignment without first installing new balljoints, bushings and "might as well do the whole package and add control arms even though they're fine". Bringing what would have been a $600 job to $1,4000. Balljoints are $15-30, bushing $40- but if we wanted to do the "whole package" you're looking at roughly $200 max for a job that takes 1-2 hours. So where is the extra $600 coming from? Labor, right? Nope! Turns out Gerald's is overcharging an outrageous amount for parts. The numbers weren't adding up and I told them the new tires were fine and to bring my car down. I called a friend who has a renowned shop in Charleston for a second opinion because I had a gut feeling something was wrong. It was there he confirmed Gerald's was trying to screw me over and that my balljoints were perfectly fine and while the bushings had some wear, nothing was severe and they could have done the alignment. (Their shop successfully did it by the way with no issue and no issues popped up on my car from doing so. I also heard several horror stories from cars they had received after being at Gerald's.) I was able to inspect the balljoints and bushings myself and can confirm, everything was fine. Last year (January 2025) I had taken another car in for mechanical issues which I was overcharged for as well, so this isn't a new problem Gerald's is having. I was just hoping that would be the only time and that they might have fired those men who ripped me off. Instead, it looks like this is their new culture and they're digging their heels in. Get your tires done, sure, but anything else I would actively avoid them. They're right up there with Firestone on being some of the worst shops. Take their suggestions with a grain of salt and for the love of God get a second opinion before you let them take your money. I'm very fortunate I had someone in the industry I could call, but most places will do inspections for free or at minimal cost. It's worth it. Trust me!

These people are phenomenal!!! I have a son in law who is a Master Mechanic and usually fixs my car…read morebut he and my daughter just had their 3rd child and have the stomach flu. My car was acting up with all kind of lights on and what felt like a transmission problem. I went in and asked the 2 ladies and 1 man at Jimmy's to check my transmission fluid and he stopped what he was doing and checked my car for me. I tried to give him money for his time and he refused. These are the kind of people who deserve praise. One act of kindness changed my day. God Bless you all and thank you!!!

Never go here. If I could give zero stars I would. Jimmy is an absolute scam artist who charged me…read more$1,000 just to tell me the engine was at failure. We took the car in for his assessment because it was doing a worry-some knocking sound while driving. He did not provide any type of quote, just informed us that due to his "time" viewing the car, that is what his time was worth. Would not release the car until we paid $1,000 even though he did not do anything at all to fix the car. It was very difficult for him to provide an itemized receipt and took him many days over email to add up the numbers to make up what would entail the cost totaling to $1,000. Do not ever go to this shop, people in the area as well as other mechanics know him as a scam artist.

Very overpriced and unclear charges I was charged over $700…read morejust to change the front brakes and rotors, which is way more than what I've paid at other places for the exact same job. On top of that, they added an extra $50 charge on the invoice without clearly explaining what it was for. When I called to ask, the person told me it was "for materials they use in the shop like rugs and stuff." Honestly, that's the first time I've ever heard something like that. I had the same work done on the same car at another shop for almost half the price. Be careful and make sure to get a detailed estimate before agreeing to any work here.

Called and made an appointment for an oil change. Arrived on time, they offered a free routine…read morecheckup. Was told the price just the oil change. I was offered water or coffee. They said it would be approximately an hour, and offered me a courtesy ride home. I decided to just wait. The waiting area was extremely clean. Very comfortable seating. They have a wall with a counter and charging stations and stools. I received a text showing me the air filters, a nice gentleman came and got my approval to change the filters. I was asked if I was ok & if I needed anything. They honored the coupon I received in the mail. Brought my vehicle up to the front door. Very nice experience. Highly recommend this business. I will definitely be a return customer

After months of preparing for a major repair on our car, we knew it was going to be expensive. Car…read morerepairs are never easy, especially when the cost is significant, but we truly want to thank the team for helping us through the process. ERIN and SKYE went above and beyond by applying coupons and making price adjustments whenever possible. We really appreciate the effort they made to help lessen the financial burden. Not everything always turns out perfectly in situations like this, but what really matters is how things are handled and they handled everything with professionalism, patience, and kindness. They truly are one of a kind and represent the business very well. We are grateful for all the support they've given us from the start. As for the mechanic, I can't fully say much just yet. There was an issue previously where I paid for something that was not replaced. Thankfully, I noticed it, brought it to their attention, and they corrected it. I'm hopeful that everything is now in good condition with the repair. I'm praying that everything inside is okay moving forward. Overall, thank you to the team for working with us and addressing our concerns. We truly appreciate the effort and care shown throughout this experience.

They left my tie rod loose after an alignment and left my car unlocked all day. Thanks guys! Really…read moreglad i paid for this!