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    Moats D R & Co

    1.0 (1 review)

    Services - Moats D R & Co

    Accountants

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    7 years ago

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    Valley Strong Credit Union - Valley Strong Tehachapi Branch Exterior

    Valley Strong Credit Union

    (11 reviews)

    I've been banking here for just under two years and, until today, I had been very happy with my…read moreexperience. That changed when I came in to open a Rocky Raccoon savings account for my son. We arrived with all the required documents and were genuinely excited about what should have been a positive milestone. Unfortunately, we were told that opening the account would take 25 minutes and, since we arrived 15 minutes before closing, we would need to come back another day. This was extremely frustrating, especially because the day before I had been told that all we needed to do was bring the necessary documents and the account could be opened as a walk-in. We left disappointed--especially my six-year-old son, who couldn't understand why we couldn't be helped when the branch was still open and customers were continuing to come and go. That situation irritated me beyond belief as I watched his excitement be replaced with sadness. Because of this, I turned back and approached the same teller to ask whether there was enough time--about 10 minutes at this point--to close both my business and personal accounts. At that point, the branch manager quickly intervened and stated that they "actually" did have time to open my son's account. Unfortunately, by then the damage had already been done. I was left feeling that my business was viewed as a hassle rather than a priority. What's most disappointing is that had there initially been even a good-faith effort to begin the paperwork, I wouldn't have felt so clearly dismissed. It's sad that there wasn't time to open a new account and accept our money, yet in a matter of minutes they lost thousands when I closed both my business and personal accounts. The takeaway is simple: treat your patrons as a priority, or you risk losing them altogether. This is especially unfortunate because I truly believed Valley Strong was better than this and genuinely focused on member satisfaction.

    This new location is so nice and located in the Walmart parking lot. Always receive excellent…read morecustomer service. They have an ATM in the front entrance and also one you can drive up too. I love that they also have a drive through teller. Sometimes I just don't want to go inside. If you are looking for a new bank, highly recommend

    Tehachapi Court Services Paralegal Support - Orange County's Lisa Wilson & Mitch Jackson, Personal Injury Trial Attorneys incl. Wrongful Death

    Tehachapi Court Services Paralegal Support

    (6 reviews)

    I wish there was a zero star!! Dont waste your time!! I contacted this woman by phone during…read morebusiness hours. Gave her my name, phone number and what services I needed. She texted me fairly promptly, we set up a meeting time. She then suggested that I go another route, which i explained that I had already researched and I had gotten legal advice to support what i was looking to do. Her demeanor then became hostile and demanding which lawyer i had spoke to, stated that i must have a "real issue" if the specific lawyer refused to work with me (fyi not the case, i just was looking to save a little money and use a paralegal to type the forms) then she cancelled our appointment about an hour and a half prior. I thought maybe she had me confused for someone else, but no, she is just not a professional person. Don't make assumptions about people you do not know, and no one needs additude.

    I contracted Barbara Reynolds to create our living Trust Mar 2017. Trust was file July 2017. The…read moreTrust had numerous syntax errors, wrong titles, reference incorrect and property was distributed to a son we have had.. These errors were correct in Jan 2019. In Sept 2019 a serious error was discovered, one of the properties we thought was in the Trust was not. This was correct but we had to file the paperwork with the County Recorder in Feb 2020. Granted some of the delays was our fault requesting explanation of the terminology and references because we did not have a good feeling our Trust was being handled professionally. This was annoying to Barbara which contributed to the delays and almost 3 years later finalizing the Trust. As a result of this stunning performance, we contract a professional to redo the Trust.

    Moats D R & Co - accountants - Updated May 2026

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