I had a wonderful experience with Payless! Danny C. came to check my water heater after it had a…read moregas leak, and installed a brand new water heater to replace it. He was incredibly kind, professional, and knowledgeable. Danny answered all of my questions, kept my apartment super clean during installation, and turned an initially stressful experience into a really positive one. Thank you so much!

Joey drove out to my home (NoHo) within 90 minutes of my post for help. I was fully expecting to…read morehave to replace the 40-gallon tank, as it was leaking substantially, and I couldn't keep the pilot light on. Upon arrival, Joey ascertained the water valve was broken, not the tank itself. He quoted me a VERY reasonable charge for parts/labor (and even waived the initial diagnostics fee). Spent a weekend without hot water, but by noon on Monday, back online! Thanks a Bunch, Payless!

The situation? Madness. A home renovation from hell. 2 different plumbers in the same hour told me…read moreit'd be expensive. Drilling may be necessary. The project would take several hours. Custom tile may be broken.. my wallet was sweating. Insert angelic music, a ray of golden sunlight, and a professional in blue overalls by the name of Chris. I took Chris to the war zone, and briefed him on what the other two plumbers said. In a dramatic Hollywood pause, Chris stared, grabbed his tools, and told me - "let me give it a try." In under an hour, Chris had not only defied the odds and proved the naysayers wrong - he did it with finesse! Chris epitomizes the essence of professionalism, grit, determination, and technical know how. Promote ahead of peers. 5 stars. Would definitely use again. THANK YOU, CHRIS!!

I reached out to Rockstar Plumbing on Yelp to get a quote on how much they would charge to change…read moreout a automatic shut off water device for my home since it went bad and my new home insurance has it as a requirement. Matthew responded quickly to schedule an complimentary appointment with one of their plumber the next day. Joe was the person who came and he arrived on time. He first told me I could just do it myself and showed me what I had to do. I told him I needed a license plumber to do it per the home insurance requirements even though it's just replacing the bad unit with a newer one. He give me the price they charge and also other stuff I needed to do so everything continues to work properly. I appreciate his expert advice and time on coming out to give me an estimate. I thought the price just to switch out the bad unit with a new one was on the higher end so I decided to use another company.

Quick and fixed! Leaky sink doesn't leak anymore and drains properly. Ruben did a great job.read more

Thank you to Armando for the quick and efficient visit!…read more Booked last minute for a clogged kitchen sink. Armando came out the same day within a couple hours and walked me through the issue and pricing. He was very thorough, friendly and kind. He's got magic hands!

As always, Hot Line Plumbing comes through! Burst Pipe? No problem! A special thanks to Mauricio…read moreand William who went above and beyond to help me through yet another crisis! The whole team is awesome! They always do a fantastic job, at a fair price, and are an absolute pleasure to work with. Thanks so much!!!

I was more than pleased with the re-piping done at my home. Mauricio and William answered all my…read morequestions. explained everything each step of the way. Water heater moved to outside. The old 1950 galvanized pipes were awful. The drains were clogged in kitchen and laundry room. Shower ran slow. The new drains, new water pressure regulator and replacing all the water pipes, resolved all the issues! They were accurate in their timing for the job to be completed. They were thorough and cleanup was well done. Again, I am very pleased with Hotline Plumbing.

Plumbing works was amazing to work with. Got me upfront pricing came out to confirm the price. Did…read moregreat work and very upfront/transparent for what the jobs needs to be and how he would do the job. It's great to find a plumber who is upfront and honest. Too many others want a deposit to come out and give me a quote but wouldn't give a range before. Alex was forthcoming from the initial interaction. I had them plus a Moen Flo on my house and a release valve did the whole job in less than 2 hours. No question I would use them again for plumbing projects.

We moved into our new house and we had to install a new water monitor for our homeowners insurance…read more I always get multiple quotes and after doing some research I I found Plumbing works! Not only was their quote reasonable but they even came back to the house to help troubleshoot when I couldn't get it working. For no fee! Since then we've needed a plumber twice more (once for a water pressure issue and another to replace a very old toilet) and they were super responsive and had very reasonable prices! It's always stressful dealing with plumbing issues but Plumbing works has made it so much stress free. Just really grateful to find them!

They have helped me with several plumbing issues over the years. Quick, reliable, efficient and…read moreprofessional! Thanks for putting my house back together over the years thru all the leaks and cracks. The last service was a water filter installation, Derek explained everything and was very clean and organized. Here's a picture of the new water filtration system he installed. They'll always be my go to plumbers because every call gets answered and attended to in a timely manner.

Just had my water heater replaced by Trenton with Highsmith & Daughters. From Alyssa on down to…read moreTrenton who did the Job everything was done up to code and very professional. He checked everything to make sure it was right from making sure no water leaks to sealing the vent pipe, checking there were no gas leaks and making sure the water pressure was in the right pressure range. I could not have asked for better service. Thank you

We realized Sunday morning that the hot water heater was leaking; called The Water Heater Company…read moreMonday morning and they had people out first thing Tuesday morning! Shawn conducted an excellent job replacing everything needed and brought it all up to code. Everything looks fantastic and operating well!

They're well organized, and the service technician that came out (Thomas) did an excellent job with…read morethe water heater installation (or at least it looks good, hopefully it stands up to the test of time). I took off a star for the price (see below for details). Timeline: I found out about the problem Sunday night (11pm), Thomas came around 9am Mon, and he was done at 12pm. My positive experience: My water heater (2016 Rheem) stopped working, and they were able to come out first thing in the morning to take a look. Upon reviewing my existing water heater, they recommended replacing it, along with some infrastructure updates to make sure everything was up to code. Thomas explained everything that needed to be done in detail, and I had a great experience interacting with him. The price: I took off one star because they're a bit on the pricey side. I ended up paying a little more than I originally wanted to even with some discounts they were able to provide. My original water heater was also still under warranty for both tank and parts until 2028, but this information was never revealed to me. I found out after I approved the job (my fault for not looking into it). I would've been happier if a cheaper option to replace some broken parts was offered to me as well, so that I could've made a better informed decision on repair vs replacement. Overall, I'm happy with their work, but price sensitive customers may want to look at other options before making a decision.

I highly recommend Waterworks Plumbing. It is a pleasure to work with them. They are punctual,…read moreinformative, fast and clean. Avi is honest, professional and punctual. He has done many jobs for me and I am always glad I chose Waterworks.

Avi & Waterworks are awesome. He's knowledgeable, quick to respond & fixes the issue without trying…read moreto upsell you.

On December 20th 2025, We were subcontracted by Xpress One Plumber to perform an inside slab leak…read moredetection. While I was on site, Johnny (the owner) stated he would pay the invoice online with a credit card. Since completing the work, I have made multiple attempts to contact Johnny and the office by phone and email, and have received no response whatsoever. The invoice remains unpaid despite the service being completed as agreed. It is extremely disappointing to perform professional services for another plumbing company and then be completely ignored when it comes time to pay the invoice. Businesses should honor their commitments and pay the contractors they hire. If this issue is resolved, I will gladly update this review. Until then, I would advise other contractors to be cautious when doing work for this company. Looking forward to a call from Johnny.

In my many years of working with trade providers I have never seen such blatant over pricing. I…read moredon't know what they are thinking but for a simple not to exceed one hour job with minimal supplies required they quoted me $1,700! Absolutely outrageous.

March 18th, Sagee came to my house to fix my leaking shower. He was a delight to work with! Sagee…read moretakes the time to explain things to you and will show you exactly what is wrong. There was a broken shower cartridge that had been forced in and it took him a hot minute to pry it out (seemed like a DIY fail). I told him about my concern of tree roots potentially clogging up my sewer line and he used the flexible camera to show me root infiltration wasn't bad, but that there were some shifts in the line that would need to be addressed in the future. He did this extra work for free! Fees are very reasonable particularly because the issue is completely addressed with no rework needed. This company is my new go to! Give them a try, I doubt you'll find anyone better.

I called this morning to get estimate to see where is the drawing in my front yard, they answered…read moreand scheduled right away! After call few other companies around Reseda, they gave me the most reasonable price over the phone and come in 35 minutes. I highly recommend and respect this company are professional, standing on time and under their word!