This review is based on my online shopping experience and text interactions with the staff. My…read morecat's favorite toy from when he was a kitten had completely fallen apart. I was able to locate that same toy at this shop. The price was very reasonable! The order arrived sooner than expected. A staff member reached out to me to tell me of a delay in the shipping, but the item ended up arriving when expected. My cat is very happy with his replacement toy. I will be ordering from this shop again in the future. A nice touch to the item, was that it let me know who packaged the item, which to me, showed that it was packaged with care.

terrible service! just made me feel old and awful! they didnt want to help me at all, and it made…read moreme very sad. i will never go to queenies again

I've been a TopTails client for almost 3 years and I can't say enough good things about them!…read more First, I agree with what everyone is saying about Tanya . She is SO quick to reply and help if your flight is delayed or you have a special request like the one time we had a foster kitten added to our crew who needed meds! This team is top notch! Second, our pets are always excited and happy when we get home, meaning they got excellent care. I have a bit of a moody Jack Russell that has been a tell tale sign if the walkers or pet sitters didn't give enough attention in the past, but she's never been out of wack with TT. She loves their walkers and gets very personalized attention-how do I know? The thorough notes I get for every single visit! TT is worth every penny and we love the love they've shown our 2 dogs and cat and even our house plants some vacations they come by and water them!

I made the mistake of hiring Toptails Petsitting I met on Tanya the owner at the meet and greet. I…read morewould have asked for my money back if I knew my reviews were getting taken down from each site. We have a camera, she didn't do what we asked for the cats. She smoked in the house, left it a pigsty and used our bathroom--her clothes and shoes were in the bathroom when we came home a day early. I reached out since the owner Tanya was our sitter in regards to feeding our two cats Chrissy & Belle. Hire at your own risk! It's no fake REVIEW Miss Grant. The truth hurts. You need to read the article that having all 5 stars makes your business look bad. Sorry, every business isn't perfect and TopTails Petsitting is far from perfection. You're upset because it's TRUE from my notes you didn't feed Chrissy & Belle. You can clearly read my instructions on the photos below. Most people use VPN ( No Fake Browser) replaces your actual IP address to make it look like you've connected to the internet from a different location: the physical location of the VPN server, rather than your real location. There's no way to wiggle your way around the truth. You neglected my cats Chrissy & Belle and other pet owners deserve the truth.

Shannon and bark.play.love are the best. Easy to deal with and dependable. She is open to working…read moreout what you need rather than making the client adhere to a set of "rules" like some other pet sitting services. I have also been very impressed by community involvement, I have seen representation at both Roxborough Dog Park meetings and at concerts in Gorgas Park. A great option for my pets and I am getting to support my neighborhood at the same time. Insured, pet-sitter certified and pet CPR certified also adds to my peace of mind.

5 stars! Great local dog walking company for roxborough and surrounding areas. I was so happy to…read morefind someone that would walk our dog while we were away. Since my dog isn't the most friendliest I was a little worried but the owner of bark pray love came by and she was so nice and easy to work with and got to know my dog and everything went well!! She even fed her which helped so much when she came to walk the dog. Thank you so much for putting my mind at ease while I was away. Will def use this company again.

Walk This Way has been wonderful to us, and our little Larry…read more Our dog has epilepsy, and with sporadic seizures we have had to make the occasional last minute request (less than 24hr) notice for check ins for our little guy. Walk this Way (Sandy) has been so accommodating in these situations. My husband and I are also provided with such piece of mind knowing that a walker familiar with Larry will come to see him. In general, the company is well run and the walkers and staff seem to truly care about the pets . We are not looking forward to moving away from them in the spring! :-(

I am a neurotic, obsessive Dog mom and it was hard to trust someone with my fur baby, but Walk This…read moreWay has gone above and beyond. They are diligent about keeping me informed about everything, updating me, and taking amazing care of my pup! My dog is hesitant to trust people and she LOVES our walker (I think that's a pretty great review in and of itself!!). They are so accommodating and responsive (an non-judgmental of messy homes!) . The moment that made me trust this company forever: one day, our dog walker (Faith) came in and found my dog had thrown up in her crate. She immediately picked up and cuddled my still-puke-covered dog because she was crying, and cuddled and comforted her. Faith then cleaned up the soiled toys and tried to clean the bed, and when she realized the bed would need a deeper clean, she found a replacement and made sure my dog was ok before she went back in the crate. Faith texted me everything and kept me updated, and she even volunteered to come out and check on my dog in a couple of hours if I could not get back from work. That sort of care is not something you can put a price on, and I am so grateful. If I could give ten stars, I absolutely would!

We've used FBI for years. My wife is a vet and we trust Carole Anne and her staff to take excellent…read morecare of our cats. They go above & beyond what you'd expect from a pet-sitting service. For example, one of her staff noticed our cat Woody had a behavioral problem. She brought it to Carole Anne's and our attention, and they worked with us to figure out the cause. When another cat was very sick, they regularly helped my wife give him subcutaneous fluids. All of the staff are carefully vetted (no pun intended). Carole Anne and her staff genuinely care about our own furry buddies and we can't recommend them highly enough.

Zero stars if it were possible…read more Again, Carolanne is among the most disagreeable people I have ever hired. Not sure why she chose to post about me 3 years later today? Unfriendly person to work with. Her employees intimated as much too.

I left my dogs with Sarah Moureau at forpawsphilly.com in July 2023…read more I had originally signed up for a long weekend - three nights. I was a little dubious given the state of her house and yard, both of which were in a high state of neglect. But I was desperate for that weekend, so I dropped them off on Friday. The weekend turned rainy, so I let Sarah know on Saturday evening that I was returning early and the dogs would not be staying over on Sunday nite. I arrived home on Sunday at 11am and called to pick them up. Sarah informed me that she would be home at 3pm and I could get them then. Later, she asked for 3:15. When I arrived at 3:30 ish, she was just getting home. Obviously, she was not home most of the day Sunday to care for the dogs, which is what she was being paid for. She later sent me a bill for the whole 3 overnights amount, $300. When I called her to dispute this, she claimed that I hadn't given 24 hour notice, which I had. But she also became very argumentative. I told her she could have $300 with a review or $250 without one. She did not respond to this and a couple of weeks later, after not hearing from her, I tried to pay her through her website. The website was not working, so I sent her cash through PayPal. I added a note that I was paying this way because her website wasn't working. I still did not hear back from her so I eventually called PayPal to be sure she had received the money, which she had. A couple of weeks later, I received my AMEX bill and saw that she had already billed AMEX for the full amount. And she took the PayPay money as well. Responsible? NO. Flexible? NO Honest? NO I would never recommend this business nor this caretaker. I would worry about her house falling apart and no one being home with the dogs. And I had to block her from calling or texting me. Buyer beware.

I have never had anything but good experiences with For Paws Philly. They've been taking care of my…read morecat whenever I go out of town for a couple of years now, and Sarah and her crew do an excellent job, being very responsive and providing quality care. If I have any complaints it's that based on the daily notes the catsitter leaves, my cat seems to like them more than me!

Had our two Goldendoodles there for about 4 months. Our male is 7 months old, and like a typical…read morepuppy, a handful. He doesn't have a mean bone in his body, he only knows how to play, and is brought up in a very good, loving household. We were told that he growls at the help there, and he is too energetic that he jumps the fences there. For the amount of virtue signaling they spew all over their social media about knowing how to "actually" love their pets, through the "proper" training, is quite laughable. We were told that our 7 month old GOLDENDOODLE PUPPY, cannot return there, because they are afraid for their safety. Listen, if you don't want to do the job, then find another business. Poor poor management. Never would I recommend them. We even added a "Birthday" add on for our newly turned 5 year old. Guess we can wish in one hand and s#*t in the other to see which one fills up first. No "Birthday" celebration for her...

We started going to Dog Talk in Blue Bell with Mike and Theresa in July 2020 when we rescued our…read morenow 4-year-old Great Pyrenees / Shepherd Mix. They were recommended to us by a friend who had nothing but positive things to say about Dog Talk as well as Mike and Theresa. Well....2023 and we have rescued 3 additional dogs, a lab/pit mix, a pit/shepherd mix who are both 1 years old and just recently added an american bulldog/pit/hound mix who's only 12 weeks (can't wait for her to be old enough and vaccinated to attend daycare). We recently switched to the Fort Washington location only because it is more convenient for me, on my way to work, but we still go back to Blue Bell every once in a while because I know the pups miss Mike! Well, we just took our very first vacation in 10 years because we always put it off knowing we didn't have anyone we trusted with our fur babies. Well, not anymore!! The three oldest pups were boarded at Dog Talk at the Fort Washington location and LOVED it so much and so did mom and dad. Knowing they were well cared for and loved during their time spent with Theresa. Theresa even put up with my crazy dog mom check-ins throughout the week. They even thrived while being boarded learning a few new things and now listen even a little better than before. Cage-free boarding (or you can bring your cage if that's what your dog's prefer, like ours). Set schedule of feeding to keep on track with the home schedules and play, play, play! There is so much engagement for the dogs at daycare from bubbles to water play to rest to playing chase with other dogs. I always appreciate Mike and Theresa and their knowledge of dogs and how to train them, but really we're the ones needing and being trained. I have picked both Mike and Theresa's brain on a multitude of items relating to my dogs and their recommendation/advice has always been spot on! Theresa and Mike are always so responsive and have nothing but the best interests of the dogs in mind 24/7. It is hands-down a blessing we found Dog Talk; I will not take my puppies anywhere else. I can't wait for next year, it was so nice to not have to worry so much while away, we've already booked our trip for next year! The D'Amico four will be there all week next July! Thank you Mike and Theresa for all you do.

Great pet store on Main Street with tons of treats and pet products. They also host cats through a…read morelocal shelter for adoption.

How cute!!! Kinda sad my dog wasn't with me to enjoy this place as much as I did lol. Stopped in…read morehere randomly to see if they had anything cool for me to bring back home to my dog and they had plenty of cute stuff, especially the clothes but they were a bit on the pricey side. They offered self-washing for your dog and have dryers too; I know I could benefit from a service like that so I'm going to try to bring my dog here for a wash then I'll come back and update my review. The staff was nice, they even gave a few sample treats to bring home. I did unfortunately leave my purchase at the store... silly me I was too busy running my mouth lol but I'll be back! Thanks City Of Paws!!

We had a great experience with Pooch Scoochers and can't recommend Ashley and her team enough!…read more We needed walkers to take care of our dog, Barry, while we were at the hospital welcoming our baby boy to the world. I was worried about scheduling something with unknown exact dates, but Ashley was incredibly accommodating and made sure we could schedule walks and feedings exactly when we needed them. Having that level of flexibility and reliability during such a big life moment gave us real peace of mind. The app they use is great. Super easy to navigate, schedule services, and communicate with the team. After every walk, we received updates with details and photos, which was very reassuring while being away from our pup. It was such a huge relief of stress during a very emotional time. A special shoutout to Rachel, Danielle, and especially Zac for taking such great care of Barry! Long live Pooch Scoochers!

I have been using Manayunk Pooch Scoochers for 6+ months now and they absolute BEST dog walking…read morecompany in the area. I would gladly recommend them to friends and family. Thanks to Ashley and her team of walkers, we always felt like our pets and our home were in safe hands. Whenever our normal walker wasn't available, Ashley would communicate with us quickly and make sure she had another one of her great team members on the way. She saved us when my husband and I were prepping to leave for our honeymoon and we could no longer leave the dog at the in-law's place. She quickly organized care for our pets and we didn't have to worry at all during our trip. Booking and rescheduling are easy and painless, communication is on-point, and the walkers are top-notch. Many thanks to Manayunk Pooch Scoochers!