1. The Pet Spot

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Hollywood, PA

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The Pet Spot

5.0 (1 review)
Closed • 8:00 am - 4:00 pm

Services - The Pet Spot

Pet sitting

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12 years ago

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Angel Pet Sitting

Angel Pet Sitting

(3 reviews)

Angel Pet Sitting Yelp Review 21 July 2021…read more No response. We contacted Angel Pet Sitting seeking service for an anticipated death in our family almost a month ago, but we received no response whatsoever. It's hard to review a service which does not bother to respond to messages letting them know that you are in need of their services, but failure to even bother to return messages bodes poorly for a satisfactory customer experience. You need someone reliable to entrust the life and welfare of an animal who is a part of your family. As you can see, Angel Pet Sitting did manage to quickly reply herein to this review with more or less a standard "form letter" response while also including a plug for itself and suggesting that the fault lay with the consumer for having not thoroughly checked all email locations (such as spam folders) for their response. When, in fact, we had already done. We'll give them the benefit of the doubt and suggest they do the same because over a month later, other than its reply to this review, our inquiry still remains unanswered.

I've used Angel Pet Sitting for a few years now. In total I've spent WELL over $1000 with them…read moreover time. My regular dog sitter is fine, get's along well with the dog and cat and is reliable. The issues come with the ownership of the company and how they treat their clients as well as their lack of services. They do not have an emergency number. You cannot call them or reach them on the weekend. If you reach out directly to your pet sitter (because, for example your flight is late/delayed/cancelled and won't be home in time), you will get a nasty email from the owner of the company. This wouldn't bother me as much if I hadn't been a loyal customer for a few years. This happened more than once too. They also have a nasty habit of up-charging you for anything and everything. You need to make appointments (on their TERRIBLE and confusing website) at least 48 hours in advance... or they charge you a huge emergency fee. I wouldn't mind some of this if their fees were lower but if you're paying a premium price you expect a premium service. Life isn't always so predictable and there are better companies to deal with. I've found them.

The Pet Spot - pet_sitting - Updated October 2026

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