We hired Milben Construction for a residential remodel after receiving a competitive quote and a…read moreprofessional initial presentation. The original scope included a kitchen remodel with a layout change, one bathroom, and flooring. Based on early progress, we executed additional written change orders expanding the project to multiple bathrooms and most of the house. After the final change order was signed, progress slowed significantly. There were often only one or two workers on site, limited supervision, and long periods with minimal activity. Payment requests were made in amounts and at times that did not align with the agreed schedule, and supporting documentation was delayed when requested. As we raised concerns about progress and completion dates, communication became increasingly difficult. In multiple interactions, we experienced the contractor raised his voice, became confrontational, and responded in a hostile manner when timelines or documentation were discussed, making coordination and resolution challenging. By the contractual completion date, we had paid the contractor in full, including a substantial amount beyond the original contract amount, yet the project remained substantially incomplete (approximately 60% completed). Only one of four bathrooms was finished, the kitchen was missing most cabinets well past its scheduled completion date, several bathrooms lacked basic fixtures, brand-new appliances were damaged during installation, and a roof repair, ventitian plaster and other details included in the scope were not performed. After requesting a revised completion timeline, work ceased, and additional invoices were submitted for items that were not completed, not part of the contract, or already paid for. We later became involved in a dispute regarding a lien filed against the property, which was ultimately removed through the legal process. At the time of resolution, it was determined that funds were owed back to us. According to publicly available CSLB records reviewed after these events, the contractor's license is currently suspended during the time this review is written. This review reflects our direct experience. Homeowners are strongly advised to conduct thorough due diligence and verify license history before engaging this contractor.

It's rare for me to be able to recommend a vendor or contractor without hesitation but in this case…read moreI will. Stan, the founder and owner of Milben Construction, was responsive, professional, thorough and did what he promised to do - on time and on budget. Thankfully we didn't require an entire new roof but that didn't stop Stan from giving me the kind of attention that most contractors reserve for their biggest clients. Regardless of the size of your job I strongly suggest you contact Stan first... I wasted time with several other roofers before meeting him and two minutes into our conversation I knew he was the real deal. I am 100% satisfied with his work and I am very, very critical of most contractors. Well done, Stan.

I consider myself so lucky to have found these guys. My gate recently broke when my dad…read moreaccidentally drove through it with a truck so I found this business online and from the beginning they were super nice, got a schedule in the same week and they just eased my anxiety about a crooked, smashed gate. Reasonable prices and great customer service. Definitely recommend.

These guys were fantastic from beginning to end i wouldn't recommend anywhere else in the area…read more They finished the job faster than i expected and the price was also a lot better than i thought i really appreciate how professional they wee and how quick they were able to come out and check out the work. Very clean and patient as well! great job

I thankfully and luckily found Eli from a referral from a pond specialist in Long Beach. Eli covers…read moremore of my area so all worked out well and my experience with his commitment to service and fair pricing has been outstanding. Eli takes great pride in his work and cuts through all the BS that you'll get from most other pond specialists with their upselling/overselling. Eli is an honest and fair specialist.

After a DIY doubling of the size of my pond and going with a bottom drain and external pump with…read morefilter I ran into some filtration plumbing issues. West Coast ponds was mentioned several times and highly recommended. He saved my pond and my turtles are living the luxurious life..

I can't thank this guy enough. He was extremely efficient, fast and reasonable. I called him…read morebecause we locked ourselves out and 10 minutes later he arrived and got us in. Thank you so much!

Our mailbox key broke in the mailbox. It needed to be extracted and we needed new keys. Everything…read morewas handled expeditiously, diligently, and professionally.

We had a few other companies out to try to pair our 2-button remote with the outside gate of our…read morecomplex, and nobody could figure out how to do it. Today Kenny from Rick's Gate Works, Inc. came and, within 5 minutes, figured it out. I HIGHLY recommend RICK'S GATE WORKS!!

It was horrible. I used them for years. I called them at the end of 2025 to fix a pole and needed a…read morenew motor. They charged me over $450 to fix the pole and it was a lousy job. The poll fell over again in less than 3 months. I had to hire another company at 1/2 the price to dig a new hole and fill with concreate to reseat the pole. They also wanted over $800,00 more for a motor than another company for the same motor. Then they had the nerve to change me another $125.00 for a service call. I sent a check and 3 months later was told that I did not send them a check. I had to send them a copy of a canceled . check . They used to be good. Not anymore.

I locked my self out of my home office today with my purse, wallet and all keys inside. I called…read moreTop Locksmith and they sent a technician, Eli, within about 20 minutes. Eli was great. He took care of the problem, was very polite and professional. I only didn't give them 5 stars as I feel the price was too high for the service needed. But, it was trouble and angst free, and that counts for a lot. Carol S., North Hollywood

I was broken into in 3 tiimes in 4 days need to rekey locks. Called this number form google search…read more Got a quote of $50 service charge and started out at $19 per lock but then the technician restated ammount as $40 per lock. I said thank you but that is too much to rekey the lock. Called 3 different local lock smiths all could do it same day average charge was $20 to $25 dollars per lock. Plus ervice charge of between $50 to $75. I feel I was being taklen advantaged of due to my problems being a recent victim. Just wanted to share the information.

Yonni is honest and doesn't try to sell you on overpriced nonsense. I asked about having my gate…read moreopener replaced if it wouldn't be fixed / adjusted and he came by the next morning and started looking at my opener before I even got there. I showed up 15 minutes late but told him he was welcome to get started without me. By the time I got there he had already adjusted and lubricated the chain and identified a crack forming in my metal gate. This seemed to fix the problem for now and I will 100% hire him to come back and replace the chain and weld the gate when the time comes. I heard from about 10 other companies when I sent out my yelp inquiry and almost all of them gave me absurd and ridiculously overpriced estimates, many of which quoted a minimum of $3,500. I'm handy myself and know enough to tell when services are an absolute ripoff. Yonni didn't want accept payment for what he did today when I offered. This is someone you can trust. Thank you again!

After being told by another company that my gate cannot be programmed and that I need a new opener,…read moreI found Yonni. He told me not to buy a new one yet, that he would try and program it or not charge me. He spent extra time because he wanted to learn my device. It's an Italian made nice Apollo that is hard to find support for. He was honest and takes pride in his work. Was a relief to find him and I can't recommend him enough.

THANK YOU ISIDRO!!!! What a God-send and so helpful in FINALLY finishing my "simple, basic" valve…read morereplacement! 3 of the 4 lever handles in our hall bathroom sinks were dripping and turned off last month until I could get to it. My local plumbing supply closed last year (RIP Larry & Joe's on Sepulveda). I did manage to find 2 cold side valve stems at ACE, but I needed 2 hot side valves. (For these split mount seats, the threads run in opposite directions for hot v cold.) James at ACE suggested Tapo Plumbing Supply. I was so happy to hear there IS a supply company still operating in the SFV. Off we went. Ricardo & Isidro welcomed us in and I showed them my cold valve and told them I needed 2 hot valves, w/in minutes, Isidro had my valves and rang me up. Well, of COURSE nothing goes as one plans! It's always something, as Mom use to say. I got 2 cold and 1 hot valve in by 5pm and then came the final valve, which WOULD NOT BUDGE!!!!! I tried Liquid Wrench, I tried heating it - all the things recommended on YouTube. Nothing. I was also exhausted at this point, twisting my body under sink cabinets, working in tight spots for a project that should all be done "quite easily" from the top mount of the sink handle. But nooo.... I gave up for the night, realizing I would have to remove the valve sleeve from under the sink, an area in which none of my tools would fit, so special tools were needed. Next morning, back to ACE at 8am, for TWO the wrenches required. Back home. Ok, under sink, wrenches work, pipe comes out. STILL, I had the issue of the valve stem stuck in the housing. After many attempts anchoring the piece in a vice grip and trying different tools, it was clearly not interested in vacating that pipe and I clearly had stripped the outside of the hex bolt 'til almost round. Frustrated, I resigned myself to the fact a new pipe housing would have to be found. I was set to return to Tapo when Hubs suggested hitting the other "usual hardware haunts" along the way. We did, no one had the pipe. I walked back into Tapo and Isidro was there to greet me again. I showed home my challenge and asked about the pipe. He slowly shook his head, turning it over in his hand. 'I have something similar, but it's not the Pfister piece you need.' He brought it out and while I was ruminating, he took the old piece into the back. I started asking AI about the 2 different pieces and what else I could do to make a 2026 available pipe work under a cramped 1962 sink when Isidro reemerged from the back, now holding 2 pieces instead of 1 stuck piece. 'Oh ISIDRO! You DID IT!!! You got them unstuck! YAY!!!' He smiled and said it wasn't easy and now he has grease and water over him. I agreed 'Welcome to my last 2 days. I'm usually quite cute!' I asked what I owed him and he waved me off. How WONDERFUL it is to have a REAL plumbing supply shop like Tapo! Skip the "other guys", help keep this local business busy and come to Tapo Plumbing Supply for ALL your plumbing needs. Cheers! "CC"

Got overcharged for simple pipe fittings and a valve. I didn't know what I needed would cost…read morealtogether but when I was walking out to my car I noticed i was charged for 5 of a washing machine valve that was not part of my order at all. Adding an extra $120+ to my order. Maybe it was an error. Something leftover on an old invoice. But you'd think that when an order comes up over $120 more than what it seems like it should cost, the ringer would say, "what a minute, that doesn't seem right." After pointing out the discrepancy the employee corrected the invoice and refunded the difference on my card. So I'm going to hope it was just an honest mistake. But I'll be going elsewhere for my plumbing needs next time.