Comprehensive Care: dr. Kurata is fantastic. He took the…read moretime to listen to my mother's concerns and explained her diagnosis in clear detail. He took copious notes. He spent over 1/2 hours with us. We never felt rushed, and the office staff was very friendly. Bedside Manner: we are so grateful for Dr. Kurata's compassionate care. He made us feel at ease during our visit and established a care plan. Office: The clinic is clean and well-maintained.

My mom, who is 88, has been seeing Dr. Kurata for many years of which the last 5 years I have…read moreaccompanied her to every visit. I absolutely love to watch Doc and mom interact together because of the fact that my mom is so completely at ease and comfortable with him. He treats her as though she is his ONLY patient. The visit is never rushed and he listens intently while maintaining direct eye contact with whom ever he is speaking to. He is funny and is never offended when my mom is in one of her moods. (She hates when I take her to ANY doctor or hospital) As long as he will have her, I will continue to take Mama to Dr. Kurata until her eternal rising. His staff is amazing, professional and extremely courteous also. We love all of them!

Thumbs up... There…read moreare reasons for the lower acceptance of All Access Ortho as you are seen my PA which I had no idea when I first visited them with my broken ankle though situation of urgency does make it the most convenient location to take advantage versus going to the emergency. What I didn't realize is that I'm able to get my Trigger Thumb taken care of here and if I knew I would've done it much sooner as I though that I needed a specialist along with an X-ray which my doctor had said so as well only to see that he sent me here which is located in Hale Pawa'a ground floor and parking is free for the first hour and no they don't validate after but I did find meter parking right outside on Young Street since I don't like parking here as it gets very crowded. After register and waited for just five minutes I was seen by a lovely lady and she did all the questions and at least a dozen finger movements only to have the physical took one second and say awww ya that's a classic one and I said I just want the shot and given it in a second and be on my way. Was told it should be good in about a couple of weeks and though the feeling wasn't immediate in about a week I totally felt the difference and was just delightful to have my motion back. It was a learning experience for both the PA and myself and knowing that they have the option to return if needed is so promising and happy to know. Thank you!

Overall, I had a really good experience here. The provider and the rest of the staff were kind,…read moreprofessional, and made me feel comfortable during both of my visits. The only reason I'm not giving 5 stars is because of the front desk employee who checks patients in at the desk on the left side when you walk in. Both times I've been here, she's come across as cold and unwelcoming. Her tone is very monotone, and it felt like I was bothering her just by checking in. During my follow-up visit, it looked like she was eating lunch, so maybe the timing wasn't ideal, but this was the second time I had the same experience. After my first visit, I figured maybe she was just having a bad day. But after the same interaction happened again, I felt it was worth mentioning. I'm not trying to be mean or get anyone in trouble. I just think the person who greets patients is the first impression of the office, and a simple smile or friendly attitude can make a big difference. Especially in a healthcare setting where people may already be stressed or nervous. Other than that, my experience was great, and I'd definitely come back. I just hope the front desk experience becomes as welcoming as the care provided by everyone else.

I highly recommend Dr. Mark Miyasaki. He is very knowledgeable and thorough in his responses to…read morepatient needs. His staff is very friendly also. All your appointment notes are well described in the new Mychart App.

Dr. Miyasaki is an excellent family practice physician. His diagnostic skills are impressive and…read morehis therapeutic acumen is solid. He is caring, empathetic, and has a comforting manner. J.E. Smith, M.D. (retired physician)

The waiting room is completely empty the past few times I've gone in. Strange, used to be full of…read morewaiting patients. And he is using physician assistants to see the patients. What is going on? This can't be good...

This office is not based on very personalized care. Its seems like a teaching clinic and uses…read moreresidents to see patients, with the doctor confirming the information taken by the residents. Its a very impersonal experience and they are speaking about the patient in the room as if the patient isn't even there. The Filipino front office receptionist is not friendly at all and has an attitiude. A drama queen and complains about people the entire time, as patients can hear everything being said through the window. She also doesn't know her billing protocols and information. Not a professional employee. Be very careful to verify all of your insurance coverages before agreeing to any procedures such as the extensive lab testing, imaging and other tests that are ordered and performed right in the office. They don't give you the opportunity to do this unless you insist. You will need the codes for any procedures to verify with your insurance plan. Once you receive your results, its all business, and therapies are dictated without a lot of input from the patient, even based on previous negative experiences with said therapies.

I absolutely DO NOT recommend this physician…read more I am a retired ICU Registered Nurse. My husband is a retired physician. I was referred to Dr Yang for a colonoscopy - a 3 year post - polyp removal follow up. Below were some of my many concerns: 1.I found his administrative staff to be polite but incompetent - especially a male named Vincent. Vincent would repeatedly contact me over the course of 4 months to request my "healthcare authorization". Which I repeatedly re-sent. This was actually not what he needed. He was actually requesting my "health history". 2. The weekend before my scheduled "pre -procedure" appointment - Vincent contacted me yet again to let me know they had not yet received my "healthcare authorization". He said they would have to "cancel" my pre - procedure appointment " if they did not receive my paperwork by 5pm on that Friday. I again sent my "medical authorization " paperwork. Unfortunately- it was a Friday. And I realized my appointment was at 8am the following Monday. I did not want them to cancel an appointment that I had waited 4 months for. So - I contacted Dr Yang via cell number provided by voicemail. I reached him - and he was audibly disturbed that I had dared to contact him regarding ensuring that my appointment was kept as my paperwork was in order...he did wish to concern himself with such a trivial matter. I found him to be abrupt, condescending....and rude over the phone. 3. I showed up early on Monday morning with my husband at my side. Dr Yang was late. His waiting room was small- there were 3 other patients waiting with me. So - he's "cramming" 4 patients into an 8am time slot - with only ONE physician. As he entered - he was clearly irritable- he barked at his front desk staff to remove a sign from his office front door. As I was seated right next to the door - and his staff were behind an enclosed desk ( they would have had to walk around) - to be helpful I got up and removed the sign as he wished. He did not like that. He wanted his own staff to do as he bid. Already off to a bad start. 4. During my office visit - it became very clear that it was a "pre-procedure" visit. For a COLONOSCOPY. I've had 2 previous colonoscopies. The purpose of my visit was so that he could SELL me his "special" colon prep. And he wanted to explain to us personally all the details of his colon prep. During this entire visit - he was rude and condescending. He did not like the fact that I had called him personally on the weekend to ensure that I would see him Monday morning. He did not like the fact that both my husband and I were a nurse and a physician - he needed to let us understand we knew our place in HIS world. 5. We bought his "special" colon prep. I went home - and realized that Dr Yang was probably the worst physician I have ever encountered- both as a nurse working at Straub Hospital in their ICU...and as a patient. Horrible bedside manner...and I certainly was not willing to find out if his clinical skills were any better by letting him insert a scope into my unconscious body. I wrote above so that every person on Oahu would understand that they do not need to be treated in such an ABUSIVE way and receive substandard care from any physician. Just walk away. NO. I cancelled the appointment with him. Dr Russell Yang should never practice again. Dr James W O'Brien at Surgicare Hawaii eventually did my colonoscopy. He was EXCELLENT.

Russ cares! He did have a nicer office before but he is still a decent doctor. He did an endoscopy…read moreon me and I trust him for procedures. Kuakini totally took care of me that time. Russ just joined Kuakini in the last 5 years. He was a private practitioner before. He left Queen's where he also worked. I am no longer with him but enjoyed him enough to give him a piece of art I made. Good bedside manner; quick with the humor. Drawback is that he uses a call center to field calls. Sometimes it works and sometimes it doesn't. There aren't that many liver specialists in Honolulu and he is one. I recommend this doctor and clinic.

The woman operating the receptionist desk was very rude with her tone and made it seem like I was…read morestupid and illiterate. When I read the other 1 star reviews, this also regarded her.

I've been coming here since the late 80's, I came here Bcuz the job that I applied to uses them to…read moreget medical clearances, Labs, PUC etc etc. when I returned here from serving abroad in the military I didn't have any primary doctor to visit... so after taking all required test and exams I asked Dr. Lam if he sees just normal regular people other than employees from businesses... and he said "Sure! Did you want me to see you?" I said "yeah!" best part... No appointments needed just walk in hopefully it's empty! Lol sometimes it seems that I'd go in say hi have a sit for couple seconds then they'll call me right in... feels like I'm a VIP when I'm the only person there lol. He's a great doctor to get a general understanding of your body and issues... but he'll refer you to a specialty doctor for any ailments that you have to properly take care of it and assist you with that, so don't expect him to take care of ALL of your problems and issues... but he'll do his best to care of things that he's able. His office looks humbling... nothing fancy or expensive looking very low key lol.

Dr. Kagihara is a great doctor. Very attentive and very complete. Always takes time to answer my…read morequestions and address my concerns. What prevents me from giving a higher rating is his receptionist, Rem. She is rude and bossy. In recent years she has become more comfortable treating patients with scorn and disrespect. It has gotten to the point that I dread calling the doctor's office because I don't want to deal with her should she happen to answer the phone. She needs a refresher course in people skills. Other than that I have no complaints.

My mom has gone here for over 10 +years. I come with her once a year to her visits as I live out…read moreof town. There is always a 30 + minute wait. The receptionist is always hurried and rushed and short staffed. There is not much privacy. I can hear them talking about patients names and conditions. My mom says she always has to wait and her visit is less than 10min. I would not return to this office, but my my mom is comfortable with him. Rate him higher if wait was less and Remy learns to communicate with respect.

Nice and friendly staff. My appointment was at 1015, checked in an hour early. My procedure was…read morealmost at 12 pm :( Other than that, it was a good experience.

Well what can I say very clean facilities and very friendly and helpful. Everyone is so nice from…read morethe beginning check in process all the way through the recovery . If you're looking to get your first or future colonoscopy done tell your Doctor to refer you to the Endoscopy Institute of Hawaii. Located on the 2nd floor of the Hale Pawa'a medical building. Nice waiting area until you get called. Next the nurse will put a IV line into your arm. Then you just need to wait until they push you into the procedure room. Before you know it your waking up than they will give you POG juice or water . Than the next step they will call your ride to pick you up from the front entrance curbside. It was a very smooth experience from start to end . Actually I been here before so I'm an expert lol. It's not bad being violated in the rear . The worst part like everyone says it's the day before the prep. Drinking the Miralax mix and also not eating over 48hrs yuck. The best part is thinking where to eat after the procedure and fasting for a while. Support local