Dr. Traci Murakami MD, GI, is  refreshing, kind, empathetic, having a plethora of knowledge and…read moreoptions and addresses issues holistically, offering new ideas. Having  my 3rd colonoscopy/endoscopy was a surreal experience, with Dr. Murakami, being surrounded by an entire female professional team....even the anesthesiologist was a female MD.  I could have never envisioned this level of success for women when I started out in the F-16 Fighter management's male dominated corporate industry, and so pleased to see the medical community is budding with such caring, loving and CAPABLE professionals.  Dr. Murakami is a true Island Treasure.   Moreover, she referred us to a supportive specialist that we didn't even know the island held.

Friendly professional environment/practice. I appreciate Dr. Murakami's level of personal…read moreattention, listening and empathy. Thank you for being my doctor and helping me through this situation.

Dr Morisaki - Kuakini office - takes time to thoroughly understand your situation and go over all…read moreyour medical history and recent symptoms to arrive at possible action plans. Staff - Claire and Liz are old time nice ladies. They actually answer the phones! One drawback is they use fax or originals for every document, so don't try to email PDFs, photos, or links to your medical history. The Kuakini Ewa Office Tower has lots of parking and is only $3.00 a visit.

Everything was smooth as possible. Very thorough consultation. In and out ( no pun intended)…read moreprocedure.

From scheduling appointment to procedure the quality of care was excellent. Dr. Lopez and office…read morestaff made my experience so much easier. Dr.Lopez made my 1st colonoscopy experience so comfortable. She is very thorough and takes pride in what she does. I would highly recommend anyone who is looking for a gastroenterologist to go see Dr. Kristi Lopez.. She is very punctual and her bedside manner will put you at ease.

Dr. Tamai and her staff at her office and the staff at Endoscopy Institute of Hawaii at Hale Pawa'a…read moreare so outgoing and caring and everything you'd want someone to treat you.

If you want to live a long life I would not recommend Dr. Jennifer Tamai, Gastroenterologist. I was…read moreonce a patient of hers but after changing careers my employer only offered Kaiser Health Care insurance and she doesn't accept it. Two years later my employer offered HMSA so I wanted to go back to see her for a colonoscopy procedure. I called her office December 2024 was told because I hadn't seen Dr. Tamai in two years I would need to be referred to her by my primary physician. I did that and followed through with my primary physician to make sure they sent Dr. Tamai a referral. They said they did so I called her office to confirm. In January 2025 Her office told me they don't take Kaiser medical insurance and I had to explain everything all over to them again. I asked if they received the referral from my primary physician and was told they did not. Now it's February 2025. I called Dr. Tamai's office and they told me they won't take me as a new patient and should find another gastroenterologist to see me for my colonoscopy procedure. I can only imagine what would happen to me if this was an emergency situation that needed treatment.

This was the worst doctors appointment I've ever had at nearly 50 years of age. From the moment I…read morecalled the office until I left, I was argued with. From the office staff to the damn doctor, literally all of them argued about where my last procedures were done to why I was there. And when they finally realized I was right, no apologizes.

#thankfulthursday…read more Healthcare workers deserve more recognition. Sometimes, things happen and they have to stay calm and professional while keeping their sense of humor and getting the job done... I appreciate Dr. Morisaki and his staff because they are a great team. Everyone was cheerful and informative! They made sure that I understood what was going to happen and how to prepare for the procedure. Dr. Morisaki even called me a few days after the procedure to follow up with me! Dr. Morisaki has two offices: one at Kuakini Physicians Tower in Honolulu and one in Aiea. I chose Kuakini. It has validated covered parking and a safe, locked restroom down the hallway. My friend, Paul C., taught me to bring some treats for the office staff. After I "recovered", I was able to get a box of baked manapua, bring it to the Kuakini Medical Center, and call the office so someone could meet me at the Ground Level, and wrap each manapua individually in a bags (COVID protocol). She brought some gloves so we were able to keep the manapua "clean". Haha! The look of gratitude on her face was priceless. It was as if no other patient remembered them and their hard work. I told her that I couldn't do her job... And it's true! I asked her to give some treats to the Recovery Room staff also. The office staff were great and the Recovery Room nurses were fabulous because they fed me after I woke up from anesthesia. They asked me if I wanted apple juice or graham crackers. I answered, "Both, please!" They asked me if I wanted more... I answered, "Yes, please!" Gosh ..those were the best graham crackers ever... So yummy, light and crisp! I sure enjoyed eating them! LOL! Thank you to Dr. Morisaki and his staff for taking good care of me! Remember your healthcare worker today!

Staff is horrible. Tried to make an appointment and the staff said I needed to have my PCP provide…read morea referral. I informed them that I do not have a PCP since UHA does not need a PCP referral and that I can directly schedule with the provider. She was adamant about having a PCP which again what does one do if I don't have a PCP and I am 45 just needing a screening. OMG at least the other office I just called also asked for a PCP referral and when asked I said to just do a screening cause of my age. OMG. Are we in the 1990's for medical care? Interesting if you search the HGSAIEA it is the same site, location, etc as Robert Wong.

If you want a good doctor for a colonoscopy or an endoscopy, I highly recommend Dr. Wong. He is…read morevery, very good and FAST. My procedure took abut 45 minutes and he was able to find polyps and remove them. The staff at Pacific Endoscopy are very, very nice as well. To maintain your privacy, you are assigned a number, so they call your number instead of your name when the nurses are ready to prep you. Although I could only see his eyes, in my drug-hazed state, Dr. Wong reminded me of my husband at the same age. That was strangely comforting to me. Dr. Wong and Pacific Endoscopy were very good about giving me instructions, such as the day-before prep (not fun), and what to do on the day of your procedure. They provided me with a Medi-Van service number that I could call, since I wasn't able to drive home after the procedures. They are very thorough in telling patients what to do and expect with these procedures.

Absolutely adore Dr. Russel Yang, he's an amazing doctor who's very polite and knowledgeable. My…read moreParents has been under his care for the past 2 years, I admire his humor and how much my parents enjoy being under his care. But it's his front staff that needs to be worked on, because for the past few weeks I had the most difficult time trying to get my dads medical records faxed over to his health physician. They continuously gave me the run arounds about how his physician should be the ones requesting it, when I'm verbally trying to explain to them that there's a telehealth appointment set a few weeks out. I've left numerous amounts of voicemails, and no one got back to me after I tried requesting an earlier time due to traffic hours and my hectic work schedule. They've informed me that it was against HIPAA to send my dads records to his physician, but I as well work with a health care provider and from my understanding it is not against HIPAA to send patient records to the doctors that had referred the patient to the specialist. We had a follow up appointment today, it was not certain if my dads medical records were sent to his physician. So, we ended up just making it to this appointment. As I checked my dad in, the girl looked at me confused and kept asking me my dads last name. She spoke to the lady besides her in Tagalog (AS IF I DONT SPEAK NOR UNDERSTAND) stating that his appointment was cancelled. It was not in our knowledge that his appointment was cancelled, but thankfully she said to just add my dad to the schedule and that it was okay. I don't know who's running his front staff but they need to work on it, so unprofessional and no one ever answers the phone nor returns calls. Did I also mention that they charge $1 for Mask? Outrageous, we don't even charge for Mask.

I had a bad experience with this place. I had called a month in advance to try and get an…read moreappointment for the day I wanted. When I called they seemed busy and asked if I could send them my information via text. I sent the information and sent another text to confirm they received it. After they confirmed it they had told me to wait for someone to call me to schedule. It's been an entire month with no communication/call from them. I had also attempted to call again. I wouldn't be scheduling if I didn't feel Iwas experiencing health issues so I'm really disappointed especially since I gave them so much time in advance

This is hands up my favorite dr an friend in the gastroenterology field. What a compassionate and…read moreempathetic dr. I will say.

My PCP referred me for a preventive regular screening (crucial for early detection from age 45) but…read morethe HPH system had a 9+ month wait. A friend referred me to Dr. Ankur Jain and his wife Dr. Shilpa Jain and I was able to get in after around 2-3 months. Both doctors and their staff provided excellent service and treatment - from the intake appointment to the colonoscopy procedure, followed by the post procedure appointment, it was all very seamless, quick, and painless. I had a lot of anxiety going into this, but they took very good care of me and made me feel very comfortable. Highly recommend this husband/wife team!

Dr. Carlson Wong is the best gastroenterologist on this island. He is extremely professional,…read moreknowledgeable, and sincerely cares about you and your health. I wouldn't trust any other doctor with my gastrointestinal issues. Lisa, his receptionist, is also a professional at what she does. She has always been kind, friendly, and caring each time I interact with her. Thank you for all that you do, Dr. Wong and Lisa!

I have been seeing Dr. Wong for about 5 years now and he's helped me through my G.I. battles. I've…read morebeen seeing him on and off whenever I have new episodes and he's always been helpful in helping with my recovery. He's extremely kind, patient and knowledgeable. He follows up with phone calls and recalls my history whenever I go in for an appointment. I highly recommend Dr. Wong to my friends and family.

One of the most thorough DRs. our family has been going too. The wait in the office could be long…read moreat times, but that's about the same for most specialist doctors. I see some people complaining about waiting time but he spends proper time with his patients so of course its going to be long, its not urgent care for christ sake! We've had times when he followed up with personal calls every night to see progress. Not many DRs do that. My mother has nurse friends and they all have good things to say about his skills. The reception people are pretty nice too! If you want a DR that doesn't brush you away, he is the one to go to.

Dr. Marutani and his staff are a God send. I am a colon Cancer survivor and super careful and…read moresensitive about any changes to my digestive system. However, after eating a pre-packaged salad at Ala Moana, I started feeling sick and began violently throwing up for two days. Shortly after throwing up, I began bleeding out of my rectum. My wife was very concerned because of my history with colon cancer so she contacted (MY) GI doctor. With time passing quickly and with no response from MY GI doctor, my wife suggested we call (HER) GI doctor. When we called, Jenny immediately answered the phone and we explained to her our situation. Jenny transferred us to Jasmine who along with Jenny recognized the urgency and scheduled an appointment to see Dr. Marutani. Dr. Marutani is a no nonsense knowledgeable and kind doctor. He immediately inspected and assessed my bleeding condition and prescribed medication for treatment. Dr Marutani also called me the following day in the evening, after a day of surgeries to let me know that my blood work came back normal. I cannot give Doctor Marutani and his staff enough praise. I am now definitely more comfortable doing colonoscopies in the hands of Dr. Marutani and I consider him my new doctor. Dan Sparks