Unfortunately, the service was terrible. It took about 10 minutes just to order our first drinks,…read morefollowed by nearly 50 minutes before anyone took our food order. Getting refills was just as difficult--we waited an extremely long time, and at one point had to go up and ask because a drink we had ordered never arrived.
We asked for napkins but never received them. To make matters worse, we were charged for extra drinks we hadn't ordered, even though we had to chase down the drinks we actually requested.
There was also a hair in the food, which made the experience even more disappointing. The breakfast was decent, but the lunch was pretty mediocre.
I will give them credit for discounting one of the meals that went uneaten because of its taste and for addressing the issue with the hair. Unfortunately, those efforts did not make up for the extremely slow and inattentive service.
Overall, the experience was frustrating from start to finish. The food might have been easier to overlook if the service had been better, but between the long waits, missing items, incorrect charges, and hair in the food, I would not be in a hurry to return.