Honestly if it wasn't absolutely necessary to have a consistent endocrinologist for my type 1…read morediabetes, I would NEVER go here. There's never been a time where I've needed to change a prescription or do a slight edit of my medication's, that they haven't given me the longest runaround known to man. I have an issue with them every single time. Communication there is TERRIBLE. I am the only person to advocate for myself. I know truly the issue is Insurance and the demand that is on doctors to hurry, but I could not feel more: not listened to, not taken seriously, than when I'm there seeing Kacey. There is a particular person at the front desk that is always rude. They always treat you like you are the biggest inconvenience, and all I'm trying to do is literally stay alive as a type one diabetic. This has been going on for years with them, but this past situation with my Omnipod's, really sent it over the edge for me. Because of their inconsiderate unprofessionalism, I was completely without an insulin pump just because they wouldn't get my prescription sent to Insurance correctly. I tried going to a different doctor that was recommended to me at another HMG office, but apparently it is a conflict of interest and will not allow that. If I could give it negative stars, I would. I know that the demand is probably high and calls come in all the time and they have to set boundaries themselves. I am all for that in general, but it goes a long way when you at least show that you at least care for somebody and their wellbeing like they say they do

My son went to the urgent care facility where he did see a doctor. The doctor realized that he…read moreneeded something different and sent him somewhere else without a charge.

He's a great doctor who actually cares about his patients!read more

Dr. Collins addressed every concern I had with care and listened to everything I had to say. He was…read morenot in any rush and was very personable and friendly. I enjoyed my visit and have found my new PCP.

I've gone to this med center for years. My original doctor here, Dr. Hess, was great. Unfortunately…read morehe moved away, his replacement, Dr. Owens, was good too. Unfortunately time moves and he was replaced by Dr. John Collins. I had bone cancer 20 years ago and have a 10 inch steel rod in my left arm in place of my radius. I've been on percocet since. It hurts every day and I'm kinda clumsy and smack my arm on things. I take percocet for break out pain. I take about 60 per year. Per. Year. Neither previous doctor was remotely concerned about the amount I took. Collins just flat out refused. I am not at risk of opiate dependency. I am not at risk of health problems from opiate use. I guess pain management for quality of life isn't high on his priority list. I guess he knows better than all my other doctors that have had no issue prescribing it. I hope he steps on a Lego every day for the rest of his life and can't take any pain meds.

This is a pain management center that makes it possible for people who have chronic pain- or short…read moreterm- to be able to get pain medication under medical supervision. Though the rules are specific and strict, the staff is very kind, friendly and professional. I'm very glad to have been referred to this clinic!

What is wrong with this medical office?? My 73 year old Mother has been waiting for important test…read moreresults for 2 weeks, calling the office daily and NO one will take the time to help her. I hope I can talk her into changing physicians!!

Zero stars in reality. It seems this doctor was somehow able to have my review deleted but I will…read morepost as many times as I need to in order to warn, most especially, parents with children and young adults. This man withheld information about a sudden death syndrome (SUDEP) from my 19-year-old daughter when she develope, for reasons never discovered, generalized tonic clonic nocturnal seizures which place patients at high risk for SUDEP. If he had answered the vital questions she asked of him on her first appointment and educated her about SUDEP, she might have lived. Instead, she died 7-1/2 years later because we had NO idea she could die like an infant from SIDS. He actually had his office manager call me to say my daughter's death "was her own fault." She was skipping doses to play soccer, never having any idea she could die from doing this. He should not have a medical license. I often wonder how many other young persons (the average age of SUDEP victims is 26) have died under his care. I have to emphasize that for many years now, the vast majority (~90-95%) of neurologists routinely omit this life and death education. We could have eliminated ALL of her risk factors with the exception of her seizures AND protected her with a monitor, seizure alert dog or roommate. However, a total of 8 neurologists gifted her with a casket 11 days after her 27th birthda. She had never been happier at the time but died alone and isolated in her downstairs apartment where she should never have been, with 3 housemates two floors above her where they could never have heard her in distress the night she died Like an unwanted and uncared for pet.

The office staff is rude, actually to each other in front of patients. Billing personnel need more…read moretraining and to return calls in a timely manner.

Usually a short wait once arriving at the office. Have seen Dr. Harris for the past thirty years…read moreuntil he recently retired. Never had a complaint.

BEWARE!!! I had a fantastic experience for the last couple years with Elise Mann. She seemed to…read moreunderstand me and empathize with my situation. I did literally EVERYTHING they asked. I called today to find out when my appt was in February because i Iost the card and was told they canceled it because I didn't pass the drug screen. They said there was thc and hydrocodone in my system, so they canceled me wout telling me. I have tried pot 2 times in my whole life when I was a teen 35 years ago and hated it, was so paranoid the whole time. I havent taken hydrocodone in decades, so canceling me wout even doing it again or talking to me is the WORST thing I've ever heard of. Beware of this place!! Telling my abuse story is SO HARD for me to do and re-live and I really thought she knew me better than that. You are HORRIBLE HUMAN BEINGS and should be ASHAMED OF YOURSELVES. Robin

It was a disappointment for me. If the neurosurgeon had told me more steroid or epidural…read moreinjections, that don't work, I won't have wasted anyone's time. I was under the misguided impression that pain management would make the best decision for my 30 year chronic back problem. There is so much available now besides injections and putting us on morphine and hydrocodone. I just wanted to get to the car and cry from frustration.