Lovely family-owned specialty chocolates. The owner was sooo friendly and personable. I heard him speak and have great conversations with each person that stepped inside. He also let me try a few different chocolates and definitely helped change my mind about some of their dark chocolates. I got a variety of truffles and caramels, as well as some milk covered pretzels, graham crackers and marshmallows. Everything was incredible. This place is definitely on my list of spots to pop into when I'm in the area and need a sweet treat or gift. read more

Loved it! Large selection, they don't skimp on dark chocolate selections! Haystacks are amazing

Who doesn't enjoy chocolate. I for sure do. And this place didn't disappoint me at all. They had a very large selection of chocolate ina modest size store front. I would say the size was maybe 15x20 foot. But of course I didn't measure it. So who knows. I had the pleasure of talking to the owner of the shop. And he gave me more information about his family and business than I know I'll ever remember. But I did enjoy having that conversation. I will recommend this place to anyone I come across. It's a small business that has been around for a very long time. And they take pride in what they do. read more

Mitchell's Fine Chocolates - Candy Stores Near Me - Cleveland, Ohio

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This is a fun place to take out of town guests. While it is pricey, it's a cute little shop with delicious chocolates.

BEWARE - what a shyster! I went to this candy store about six weeks ago and had some delicious chocolate covered marshmallows. So delicious, I decided to get some for holiday gifts. On line you can order a 5 pc, 12 pc or 24 pc box. They are priced at 8.95, 19.95 and 39.95 respectively. My intent was to order 8 12 pc boxes. That would make my total $159.60 before tax. On line, I wasn't able to order for next day pick up so I went in to the store to purchase my order. I explained to the man who was waiting on me regarding my on line intentions and that I needed to look at my cart to give him my exact order. While we were in the store, my husband added a bag of non pareils for an additional 9.95 making my total $169.55 pre-tax. The man, who was seemingly an owner, rings me up at $227 and change. I expressed to him that I expected to pay about $160 for 8 12 pc boxes of marshmallows per his on line pricing. He said he had to charge me by weight because some pieces may be taller than others. I should have walked out of his store and left him with his 96 boxed up marshmallows and my $227. But I didn't. I am not a serial reviewer but when something this bad happens, I need to share this! Take your business to a different chocolatier! read more

Crystallized ginger dipped in dark chocolate. 5Stars. Plus the chocolate orange peel!!

I finally got to try one of the top-rated chocolatiers in the Cleveland area the other day. I was overwhelmed by the choices so the very kind and helpful staff offered me a sample of their most famous product, chocolate covered Italian orange peel. It was delicious but I was on a budget despite my cravings and bought a two-pack of dark chocolate covered pretzels Their chocolate is of very good quality, but the prices are very VERY high. A 4-pack of chocolate dipped apricots was $14! Don't get me started on the OUTRAGEOUS price-per-pound of their individual chocolates. I ate my chocolate pretzel pack the next day, as they melted the second I stepped outside the store and I had to put them in the freezer to harden back up. The chocolate was very high quality for sure. It had none of the bitter taste bad, cheap dark chocolate gets and the pretzel was crunchy and salty. I'm not sure if this is the best bang for your buck chocolate store in the area when buying large corporate gifts, but a nice truffle or two won't break the bank. read more

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Pretty expensive for what it is. I've read on reddit forums that something has changed but I came here anyway since locals seem to love it. Granted, I haven't tried a whole lot. I'll keep trying- read more

The best dark chocolate I have ever had! Jason is passionate about high quality ingredients and preserving the history of this iconic shop from 1938. So much sweetness to choose from, Carmel corn, spiced jelly beans, imported Italian orange peels in dark chocolate, truffles and turtles galore! read more

This shops smells delicious. Chocolate everything takes your breath away. If you have a theme check here for treats, or discuss what you want and they can make you something using one of their hundreds of candy molds. For a snack get a bag of their broken heavenly- coated chocolate pretzels. Have some Mitchell's ice cream, too. read more

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Extraordinary selection and service. I got a number of chocolates (in a dizzying array of shapes and styles). My mother and I went crazy for their turtles (pecanurtles) and I have repeatedly ordered them since we live in Chicago. She loves them in dark chocolate, I also like them in milk chocolate. You will be glad you went! read more

For the last 60+ years, our family has bought it's chocolate from Mitchell's (at least for fine occasions and special birthdays and holidays). Mitchell's location on Euclid Heights Blvd. was THE only place we would purchase hand dipped chocolates in the Cleveland, Ohio area. How lucky that Mitchell's is still here for us - thanks to a new generation of owners, with all of the expertise and perfection that has always been their trademark!! read more

What have they done?? These are not Mitchell's Chocolates. These are small machine made poor knockoffs of the original. A shame

Awesome! I got some of the chocolate caramels and they were just delicious. The milk chocolate melts in your mouth and has the best flavor. The caramel is salty and the perfect combination. They have the cutest packaging and any item is perfect for a gift or for yourself. read more

Having lived in Cleveland Heights for 5 years, Mitchell's has been a pretty frequent destination for me and my family. While the chocolates themselves are still better than most commercial chocolates, there has been some drop in quality in the past couple of years. What's even worse, perhaps, is a decline in the experience of going there. During my most recent visit the gentleman behind the counter (I think a co-owner) was curt, to the point of being overtly rude, to two or three customers. While he was serving the person in front of me, a woman (?co-owner) came out from the back and essentially yelled at him for mislabeling an order. Finally, after I selected my chocolates and paid (and the total price had seemed quite high) I inquired and learned that the total is based on the highest per-pound price, even if only one piece (of 20) is at that higher price. I also asked if there was any sign noting the pricing policy and told that no, there wasn't. Not a big deal, but after the prior events I have to admit it rankled me a bit. All in all, a disappointing experience. Sad, as I used to love this place. Am unlikely to shop here again. read more

Excellent fine chocolates with American flair. I really love fancy chocolates and I have to say that Mitchell's is one of the best American chocolatiers I've ever bought from. Very pretty and delicious. High rec. read more

TLDR; rude, snobby until I was rude back. not kid friendly. Okay chocolate. First time visit, we walked in to grab some ice cream for my daughter. They have HORRIBLE service. The cashier's name was Jason (according to receipt) and he was rude from the minute he saw my daughter and me. As I was purchasing ice cream and a bag of chocolate covered pretzels, my daughter dropped a plastic box of chocolates. PLASTIC. The chocolate never came out of the box. He asked for them (as if he was going to fix it) THEN He proceeded to charge me for it (WITHOUT TELLING ME)because she dropped it. I told him that I "didn't know what they were" and that I "did not want to purchase them". He responded that I "had to". I sarcastically responded "so these are inedible now??? (they were perfectly fine, literally still in the box!!!!) I was fuming that he just went ahead and charged something to MY credit card without even telling me that I was to pay for them. UNBELIEVABLE. So I told him I didn't want the pretzels and to remove them (since those were untouched). Once I was rude back, he apologized then and talked about how "Kid" friendly it was and how he gave tours in the back. He refunded me for the pretzels and gave us the ice cream for free. Will not be back. Plenty of other chocolate places to go, although this one is so close to home. Chocolate was okay. Wasn't worth dealing with such rude customer service. read more

Mitchell's Fine Chocolates - The chocolate my daughter dropped that never came out of the box. - Candy Stores Near Me - Cleveland, Ohio

Heads up that this shop is not friendly for individuals with physical disabilities. As we walked in, the owner placed a sign in front of us that said "4 people only inside the showroom." There were 6 people shopping when we arrived... I'm not sure if the sign was for COVID or loss prevention, since he placed the sign without acknowledging our presence or explaining it. Unfortunately, my partner has physical disabilities and it became too painful to continue standing and waiting, and had to leave. So, just wanted to give a heads up to anyone else who might be facing some of the same challenges. read more

Mitchell's chocolates are good but not world-class like French or Belgian chocolates. I will not return due to the arrogance and rudeness of the proprietor. read more

I believe you are getting exceptional choclate for the money. We tried turtles. Then milk and dark choclate raspberry gels and they are exquisite. We also shared a chocolate covered orange peel and it was amazing. The owner caught us indulging in our truck pretty funny the way he interacted with us this man is the perfect small business owner we wish him well! read more

Mitchell's Fine Chocolates - Dark choclate and milk chocolate raspberry gels banging as the owner just stated as we were feasting in our truck. Great owner! - Candy Stores Near Me - Cleveland, Ohio

Definitely a must-visit to satisfy your chocolate cravings! This place has something for everybody, from thrifty $3 bags of "oops" chocolates to elegant gift boxes. Shout-out to their dark chocolate; it has a nice snap to it with a deep cocoa flavor without too much bitterness one might expect. You really gotta try it. As far as the service goes: I can't say for other reviewers, but the employees have always been friendly and welcoming when I've come in (but I've also never come in with my toddler or after a few drinks next door ). Overall, I regard this place like a fine steakhouse. Not everybody will appreciate the product and the pride that the owner takes in his craft, but then again, some people like their steaks well-done with ketchup.... read more

When reading this review, please sing the following line aloud "Pour Some Sugar On Me"!!! This place is chock full of guilty pleasure sinfully delicious hand crafted chocolate sensations. The chocolate's richness and flavor goes far beyond the "mall chocolate" that I grew up with. I have always been a bit of a milk chocolate junkie, and once you add the always appreciated pairing of a candied cherry, truffle filling, or salty caramel filling... It just doesn't get much better than this! Or so I thought. After speaking with Bill Mitchell, the man behind this chocolate empire I was swayed to give their dark chocolate a try. OMG.org this was not the bitter dark chocolate of my past, no ma'am this was the darkly delightful chocolate of my future! The melt in your mouth goodness is undeniable and the huge selection of treats is nothing short of fabulous! The only reasons that knock this review down to four enthusiastic stars are: 1) The business closes a 6pm. This guy likes his chocolate after dinner. 2) This chocolate is not cheap, but you get what you pay for. It is worth every penny, but this is not the chocolate that you would share with your kids, unless you are really into them. I say go ahead and treat yourself to something a little more extraordinary the next time you are seeking the ultimate chocolate craving stopper! read more

Mitchell's Fine Chocolates - Just a small sampling of the chocolates! - Candy Stores Near Me - Cleveland, Ohio

Mitchell's fine chocolates is a neighborhood gem!! The owners are as special as their candies and dark chocolate hot cocoa mix.. As you approach the entrance of the shop, you can smell the rich aroma of the beautiful delicacies that are expertly displayed throughout the boutique. The display cases are a pastiche of gorgeously detailed treats you can feast upon with your eyes. Gaze at all the delectable options Mitchell's has to offer. Only in Europe have I seen such exquisite chocolates. If you are looking for a special gift for that special someone, treating family and loved ones, a hostess gift or satisfying a personal craving, look no further thank Michelle's fine chocolate. Allow yourself the extra treat to enjoy the warmth and gracious company and conversation with the owners. This is nothing not to love a out Michelle's fine chocolate. - Nancy G read more

Mitchell's Fine Chocolates has been around for over 80 years and they should be around for many many years to come. Located on Lee Road is one of the best classic chocolate shops you will find. The chocolate is rich and smooth, with the dark semi-sweet being as good as I have had. They have all sorts of chocolate covered fruits and nuts, plus marshmallows, jellies, pretzels and other amazing flavors. The truffles are truly amazing with deep flavors and textures. the recent sale by the Mitchell's family to new owners who are committed to carrying on the tradition means that Mitchell's chocolates will be available for years to come. Make a family tradition and you will not be disappointed. read more

The chocolates are simply amazing. Homemade - my personal favorites are the dark chocolate turtles and dark chocolate malted milk balls!

The manager named Jason just yells at everything everybody does. You'd think a business that wants customers wouldn't treat us like dirt but Jason just doesn't know how to act human. I have never seen somebody been so thoroughly disrespected over just looking at chocolates. read more

While I enjoy the chocolates from Mitchell's, the owner leaves a very bad taste in my mouth. I witnessed another customer attempting to select an item for purchase, which, as it turns out, was only intended as a display item. But that was not evident. As she reached for the item, he yelled and "barked" at her, loudly and very inappropriately. I was struck with the feeling that I should speak up for her in her defense. All of us in the shop were shocked by his attitude and actions. I decided that I would never return and have not since. We, the customers, are why he is in business, after all. read more

Truly confused by the negative reviews about Jason, but I suppose everyone has a few off days. In my experience, this is everything you want a mom and pop shop to be. Jason, wife, and daughter were incredibly kind to me when I visited. They gave me the tour of the chocolate shop which was absolutely amazing. The chocolates, as universally agreed, are superb. If there is one thing that I thought really stood out about Jason is that he is absolutely PASSIONATE about the products he creates. He only tries to make the absolute best!!! Try the pecan turtles and the chocolate fruit! Perfection! It doesn't get better. read more

Delicious chocolate! I have loved this store for years, under both the new and old owners. I moved out of the Cleveland area a short while ago but I still order shipments from here for gifts and celebrations (and some add-ons for myself, of course). My favorites are the fondant creams and the milk chocolate caramels with the black salt. Not sure why people are complaining that it is not kid friendly? Everything in there is so carefully made, packaged, and laid out--I think it would be obvious that your kids shouldn't be messing with things. They have always been so nice to me. I used to go in there and ask them to put together really specific combinations of flavors of fondants (and hem and haw about which ones I wanted) and they were always happy to do it. read more

Unbelievably rude. Unwelcoming and demeaning towards people who bring their kids into the store...I mean...it's a candy store....how can you be so rude about having kids in the store.?!? Chocolate is average at best. Hard to give unbiased review on the product as the service (simple courtesy of being polite and welcoming to customers) was so poor. Will not return. read more

What a gem of a place! Stumbled upon this shop this weekend after dinner down the street. Staff are friendly and informative. Reminded me of my small hometown I grew up in. And the chocolate was fantastic. My wife and I got ice cream and it is the best we have found around the area. This is a most stop if you like dessert!!! read more

Mitchell's has been feeding my sugar addiction for years because of their excellent, creative chocolates. The unassuming storefront houses one of the best gems in the Cedar Lee area! This place is a staple for thoughtful gift-giving as well as daily chocolate indulgence. Parking is easy with the lot behind the store and all along the street in front. read more

UNBELIEVABLE Dark Chocolate, it will change your opinion about how you don't like dark chocolate. Just try it, you'll probably be offered a sample when you walk into Mitchell's, that's how I found out and I have seen the same experience with others. This is exactly the type of business we want on Lee Rd and the fact they are open late, to pop in for an after-dinner treat, is a serious bonus. Too many delicious treats to mention, but for my dairy-free, gluten-free preferences, this is a wonderland that I am blessed to return to frequently. Thanks for your hard work, we will be back (again)! read more

This is the best chocolatier that I've been to in the United States. Their dark chocolate is so rich and the truffle combinations he develops are intoxicating. Moreover, the shop is inviting. The owner and his wife wants their customers to try new flavor profiles. Also they are very excited about pleasing their customers. In conversation I shared a story about a truffle I had at a candy shop in Chicago that was the best truffle I ever had. Unfortunately, that shop closed over a decade ago. The owner and his wife made a special batch of truffles for me. Their custom truffle is even better than the one that I had dreamed of for a decade. They special ordered Italian strawberry flavoring to make the truffle sublime. read more

Mitchell's Fine Chocolates - Candy Stores Near Me - Cleveland, Ohio

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I've heard great things about this place and have stopped by twice now when I was in the area. Owner is a bit uptight but worse than that I've never seen him wear gloves when putting my chocolates in a bag. I don't know what his hands were touching before he handled the chocolate. Gross. The raisin clusters were amazing and I appreciate the offer of free hot chocolate but I won't be going back. The store is beautiful inside but slightly over priced. Malley's employees always have gloves on. read more

My partner and I live in Minnesota, and whenever we come to visit her family in Cleveland she always wants to come here. I went in with her today for the first time and was astounded and delighted by the beautiful selection of chocolates and candies. The owner was amazing to talk to and he treated us to a wonderful conversation about the shops 80 year history and his favorite things to make. If you get the chance, try the lemon white chocolate coated marzipan. Really. Everything we bought there was absolutely delicious and my partner and I are nearly torturing ourselves trying to make sure the box we bought survives long enough to bring back to Minnesota ;) read more

This place has phenomenal, hand crafted chocolate and a talkative gentleman behind the counter who will enthusiastically help pick out a gift box for all tastes! Treat yourself! read more

The chocolate covered strawberries that were delivered to us the other day sent by a friend as a get well gift we're amazing! The lady that delivered them to us was so nice. Unfortunately, I just called the store to place another order and did not receive the same experience. The lady that answered the phone was very rude...she made it feel like I was such an inconvenience for wanting to place an order. I started to place the order and she continued to be rude so my husband said to cancel the order and we chose to go elsewhere. Treating customers poorly isn't good for business... read more

I had to write a review for Mitchell's. My sister introduced me to this wonderful place years ago. The dark chocolate covered marshmallows are the best! You must try them, they are soooo good. I will have to try the Buckeye's next. Keep up the good work! Highly recommend!! read more

I want to start by saying two things, I love supporting small local businesses. I've grown up in Cleveland, my family owns a very successful business. One of the most important aspects to running our business is customer service. Secondly, I love chocolate and my three adorable kids love it too and they love going to candy stores for a treat. While on a family walk after dinner we decided to stop into Mitchell's for a treat. We had stopped in years ago and the owner was uptight. My husband and I never had the desire to stop again. When walking in tonight we could not believe how beautiful the chocolates were. My kids were admiring everything as well. My oldest who's a very well behaved child, picked up a small chocolate guitar that was wrapped and put his finger tip across the front. (Like he was strumming it) I didn't even notice, he was being very gentle and not wild. The owner then called out to him "do you want that??!" He asked him multiple times. At first we thought that he was maybe joking around, but then we realized that he was being nasty over a $8 piece of chocolate. Let me add that I would've HAPPILY bought it for him. It creeped me out so badly that I left the store. My husband purchased a few things because he already had a few things laying out to purchase. He wanted to be the bigger person in the situation. However, we agreed that the nasty owner put a damper on our night. I feel sorry for the owner of this store, he seems very frustrated. I would never patronize this place again. read more