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    Brookstone Mitchell S

    2.6 (43 reviews)
    Closed Closed
    Updated 1 month ago

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    Page 1 of 2

    Ask the Community - Brookstone Mitchell S

    Review Highlights - Brookstone Mitchell S

    Unfortunately, I had an issue with my insurance and a lady named Vanessa did everything she could so that I can have my emergency surgery done in a timely manner.

    Mentioned in 3 reviews

    Read more highlights

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    Long Island Oral Surgeons

    Long Island Oral Surgeons

    (29 reviews)

    I would like to share my experience with Dr. Kiran who is truly an excellent dentist. Our first…read morevisit was for my daughter, who needed teeth extract. Dr. Kiram took the time to carefully explain the entire procedure, answered all of our questions, and made sure my daughter felt safe and comfortable. The extractions went extremely well, and the recovery was smooth, which gave me a lot of confidence in his care. Because of such a positive experience with my daughter, I decided to return as a patient myself to have my wisdom tooth extracted. Once again, Dr. Kiram was professional, patient, and very reassuring. The procedure went smoothly, and I felt well taken care of from start to finish. His calm demeanor and clear communication truly make a difference. I highly recommend Dr. Kiram to anyone looking for a skilled, compassionate, and trustworthy dentist. That being said, my experience with the front desk staff was unfortunately not as positive. On multiple occasions, the front desk assistants were unprofessional and came across as rude, both during in-person interactions and while we were in the office. Their attitude did not reflect the level of care provided by Dr. Kiram and negatively affected the overall experience. I genuinely hope the front office improves, as Dr. Kiram is an outstanding dentist and deserves a team that matches the quality of care he provides.

    I called today to get an appointment and the whole thing went in circles being switch from one…read morestaff member to another. I would do a full interview then put on hold. Then someone else picks up and says, can I help you? There was no consistency. All of it being about money [and] I have dental insurance. It was like falling into a corporate black hole. At points people were rude and threatened to hang up. I got so worn out from it I was the one who hung up. Then I looked at the reviews. Thank you everyone for the insightful comments. You just saved me a lot more grief. More than one person mentioned double billing. This group is out of the question. A lot of people post reviews trying to save the world. In this case its actually true.

    Aspen Dental - Front desk

    Aspen Dental

    (11 reviews)

    Everyone on the team at Aspen continues to give me reasons to smile, both literally and…read morefiguratively. This morning, Sheranlee (please forgive me if I've misspelled your name) took the time to help me file six pages worth of claim forms with my dental insurance carrier. Since I'm officially out-of-network, her efforts will go far in helping me secure $3,000 (my dental plan's annual limit) in reimbursements from the company. Needless to say, I'm happy to be reimbursed. More importantly, though, was the warmth, kindness, and professionalism displayed by Sheranlee in completing my task. She never made me feel like it was an imposition. Instead, she showed a great deal of enthusiasm in helping me, and displayed keen attention to detail, knowing how important the paperwork was to me. That being said, I would be remiss if I failed to mention the kindness and support given to me by Connie, the office manager. She obviously sets the tone for the entire staff to follow, in making their patients feel cared for and special

    So I went with this place because I thought they were reputable. I learned it is as one person put…read moreit "a Cash Grab". Knowing it would be costly, I wanted dental work, but I felt nickel and dimed. We discussed all the work I would need. I went to the front to the "money grab" person and was given a quote of 16K. I asked if that included everything discussed. I was assured yes. I then began to look at the quote and said I don't see this, I don't see this and I don't see this. The person said oh, I don't know why they weren't included and all of a sudden the quote was now 22K. It left a negative feeling in my mind.

    Brookstone Mitchell S - oralsurgeons - Updated May 2026

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