Great dental office. The front desk lady's are super nice. The dental hygienist there is the best…read moreshe truly clean my teeth good. The dentist is definitely a people person and is great to all patients. Never going anywhere else. You can 100% see that it like a family there.

I was very impressed by the entire staff at this dentist office! I went to my first apt yesterday…read moreas a new patient and what a wonderful experience. I was greeted by Josephine at the front desk who was friendly and very helpful. Then Linda took me in for X-rays and a cleaning and she was so sweet and caring about how I was doing! Then Patty and Dr. Gazzillo finished me off they were wonderful very concerned about me making me comfortable! I have already informed my whole family we are switching dentists! I highly recommend them!

This is my first time writing a Yelp review, and I usually avoid posting negative feedback about…read morebusinesses. However, my experience at this dental office--specifically with the office manager, Christy--has left me frustrated enough to share my story. To be clear, my dissatisfaction is not with the dentist, whose care I've always trusted, but rather with the way the office handled a $22.11 payment issue. I visited the office for a routine cleaning in October 2024, during which the dentist recommended fillings for two teeth. Although I've been skeptical about the necessity of some past recommendations, I trusted the dentist's expertise and scheduled the procedure. Before the appointment, I requested a pretreatment estimate to understand my out-of-pocket costs. When I reviewed the estimate, I noticed it was classified as an out-of-network claim, even though the office is in-network. I immediately contacted the office, and they assured me they would correct the issue. On December 10, 2024, I had the fillings done. When it came time to pay, the amount presented to me was significantly higher than I expected. After I questioned it, the staff realized they hadn't fixed the out-of-network classification. They recalculated the payment on the spot, and I paid the corrected amount without issue. Weeks later, on December 27, I received a call from the office stating I owed a balance of $22.11 because my insurance deductible hadn't been met for the year. While I felt this should have been accounted for in the pretreatment estimate, I reviewed the claim and confirmed the charge was accurate. I called the office back promptly and expressed my willingness to pay. However, I was uncomfortable providing my credit card information over the phone, given previous bad experiences. I asked about alternative payment methods, such as mailing a check, paying online, or handling it during my next visit. The staff assured me that paying later would be fine. On January 9, 2025, I received another call from Christy, the office manager. Her tone was immediately accusatory, implying I had failed to follow up or take responsibility for the payment. I explained that I had already confirmed the charge with my insurance and had been told it was fine to pay later. When I asked where to send a check, she abruptly ended the call without providing the necessary information, before I even had the chance to ask who the check should be addressed to. Then, on January 16, I received a voicemail from Christy, stating that if I didn't pay the $22.11 by the end of the day, the balance would be sent to collections. I was shocked that such an aggressive approach was being taken for such a small amount, especially when I had already attempted to resolve the issue. Frustrated, I rushed to the office to pay the balance in person. During this visit, I tried to explain my concerns about how the situation had been handled, but Christy dismissed my points, continued to accuse me of not wanting to pay, and spoke to me in an unprofessional and condescending manner. When I pointed out that she hadn't provided clear instructions for mailing a check, she sarcastically responded, "You know where our office is, right?" This level of disrespect was infuriating. In the end, I paid the $22.11 and canceled all future appointments. While I still respect the dentist's care and professionalism, I can no longer remain a patient at this practice due to how I was treated by the office manager. This experience has shown me that even excellent medical care can be overshadowed by poor communication and unprofessional behavior from office staff. I have attached one screenshot for my payment of $22.11 and one screenshot of the voicemail that threatened me about the collection, which happened 20 days after initially notifying me of the balance.

I've been going to this Dental Office for over 15 years. The front desk ladies Kathy and Patty are…read morefriendly and helpful. Anna the dental hygienist is amazing. She always cleans my teeth deeply giving me a fresh, sparkling smile. Dr Albanese is very knowledgeable and gentle. I always feel comfortable and trust him. I never feel any pain at all !!! Highly recommend this Dental Office!

They tell you that you need a root canal when it was just a filling that was needed..drilled to…read moretooth to far that it crumble after 2 weeks when I brought to there attention the procedided to tell me they did nothing wrong and after this I had to go to another dentist to complete the root canal l. And they tried to charge me 2600 to fuck up tooth and didn't even do it right then filled a judgement against me an my house

Best dentist I have ever had. Honest,attentive and very thorough. I wouldn't trust anyone else.read more

Joined the shore smiles family after discovering them on yelp. Last week was my first time visiting…read moreand the office and so far, I love it. My dental hygienist was very informative and kind, unfortunately I forgot her name. Dr. Gandhi was very nice and welcoming as well. Between my time spent with the hygienist and the doctor I felt very confident in asking them questions in regards to my care. The office is very modern and inviting. At the end of my visit I received a little care package and I thought it was the cutest thing ever. I do look forward to my next appointment.

I waited six weeks for my reimbursement from their corporate office. I received a check for $710.50…read moreless than what I paid them. There is no way to contact the corporate office that sent the check, and Shore Smiles does not return/respond to my call or text messages. They also do not respond to the Better Business Bureau. It looks like small claims court is the next step!

My husband went in due to teeth and gum pain. They took him quickly and we're her friendly and…read moreprofessional. They referred him to another office, periodontist which their affiliated with. Great service. Thank you

Excellent dentist group. So kind and informative. Mary the hygienist and Dr. Colura were kind and…read moreextremely knowledgeable. The receptionist, Deidre also very helpful with insurance. Office is very clean and modern. Great first time experience.

This is the best experience I have ever had at a dental office!! Friendly, clean and ZERO pain!!read more

Horrible practice. They scam you into accepting cleaning services that are not covered by your…read moreinsurance. They tell you its the only way to clean you teeth effectively. Given this info on a young healthy adult. They just want you to surrender to accepting the $600.00 laser treatment, which resulted in red, irritating gums afterward. Did not even prescribe an oral rinse to help with the irritation. They are only worried about getting your money. Also suggested Invisalign and wanted upfront total payment of 6,000 to start. Didn't even check to see if any part of this treatment would be covered by insurance. Invisalign was never suggested from previous doctors and didn't see a problem myself , but apparently they did. Do not trust this Dentist group, They are unprofessional and are a money grab business.

I will first go into Positives - Dentist lady is very personable, Office is very clean, Kate at…read morefront desk is very organized and a perfectionist Am giving it 3 stars because Kate (as being a perfectionist) can also be contentious and derisive in her tone to the patient. Also they stopped taking major insurances (like Guardian and later Delta) dropping their existing customers of years who were using those insurances.

Clean and professional! I love getting my yearly cleaning and checkup here. They make it easy to go…read moreto the dentist.

Dr. Schwartz has since retired since my last review and the office seems, well, different. A little…read morebit more faced pace, but with the same friendly faces I've known for years. Thank God for Leda. She has to win the best dental hygienist ever award. The care she gives her patients is above and beyond. I don't know what I would have done without her for the past 15 years. Thankfully my most recent visit showed no signs of cavities. Here's til our next cleaning in 6 months.

The BEST! I have been to many different dentists over the years and this one is the absolute best!…read moreI been coming here for about 4-5 years and the consistently in their work ethics is phenomenal. The staff here is really welcoming and nice and send gentle reminders for your appts which helps! The team here is also very knowledgeable on their work and is always happy to answer any questions! They are also so nice that they remember not only YOU but details about previous convos which shows their attention to details! Highly recommend checking this place out!