Today I met Garrett for the first time when he came by to run a wellness check on each of our three…read moreTrane units. I was impressed with his professionalism, his courtesy and his commitment to servicing those customers who have entrusted Comfort King with their HVAC needs. Although our initial discussion last year did not go well, he more than addressed any previous concerns I may have had during the ownership transition period. I appreciate Garrett reaching out to me to reset our customer/contractor relationship. I can assure you that I will be a Comfort King customer from this point forward.

I did report an issue with the air condition the lady told me the charge will be by the technician…read more- the technician was very professional and gave me 145 dollars charge I decided they send me the invoice to the mail abd pay - the next 3 days the ait condition failed again try to call but they did not answer- due to my schedule I only can call certain times - then I got the invoice for around 250 - finally they did answer - and they did not like that I told them if I would have paid you that day would be 145 and still the problem is not fixed, the next thing she said you are unhappy - we won't charge find someone else. they just made me loose time - and who knows what they did for real - and still I don't have it working. the technician has better customer service than the people that answer the phone -abd office- and due to tgat he did not have the opportunity to check what he overlookEd- at least I won't be charge but definitely the people on the phone worst customer service abd very opportunistic not as honest and professional as the technician - advice pay at the moment with the technician otherwise they will take the chance. again at least they cancel the charge for a service not given and I am bringing another company to tell me what it was done to the unit which I told the lady I will do.

ARK response to BBB complaint contained many inaccuracies. No help in resolving Kohler generator…read moreissue

I highly recommend Ark. We had one slight bump in the road but they went above and beyond to make…read morethings right. They provided some of the best customer service I've ever seen and I now have the reassurance of a generator if/when the weather gets bad. They guided me through the installation process and what to expect, much appreciated - Some friends of mine have used Ark regularly for maintenance and give a big thumbs up. I highly recommend!

G4 Electric is always reliable and we are very happy with the work and finished projects. We have…read moreused G4 for new plugs, repairing light switches, installing light fixtures, TV outlets and ceiling fans! I don't hesitate to update fixtures because G4 is reliable and the scheduling is quick! Todd has an incredible business!

Why 5 stars? Because they were quick, on-time and did exactly what we hoped they'd do…read more --- --- --- I had seen G4 mentioned on my neighborhood's Facebook page, but was actually using a different electrician for a smaller job. When I told him that I'd soon be needing a couple of lights and a ceiling foot hung on 20 foot ceilings, he immediately recommended G4. Fast forward about a month and my lights came in unexpectedly early. I contacted Todd at G4 and he was able to come by a few days later. They had 16 foot ladders, which prevented them from having to use scaffolding and made things a lot easier. And lastly, after they left, I discovered that there was a wiring issue because the fan that they installed had a remote that was not working properly. I let Todd know and he brought his guys back a couple of days later to fix it. I'm still amazed at how many people in this industry can be so unreliable and continue to get work, which is why I appreciate a company like G4 so much more. They came when they said they would, did what they said they would and were awesome to work with. I don't expect to have too many more issues where I'd need G4 in the future, but if I do, I will happy to use them again.

We have used Dusty Schultz since we bought our house and changed our Air Conditioner. He and his…read moreteam provide amazing service! Highly recommend them.

Scheduled service appointment for arrival between 12 and 2, Dusty showed up at 12:15. Extremely…read morecourteous and professional, took care of the job quickly and took the time to explain all of the details of my system. I will definitely call him back out for any future service and recommend him to any and all of my neighbors and local acquaintances.

This review is coming straight from a first-time homebuyer who was blessed to purchase an older…read moresemi-renovated single family home. Long story short, we are happy and thankful to have our home but with an older home comes older home issues. This summer's issue occurred when our air conditioner decided to begin its slow death in the middle of Houston-August when the temperature was around 147-degrees if I remember correctly. We tried having friends of friends come over and service the unit, as well as purchase 100plus dollars worth of fans for the house but the Houston-August heat continued to be disrespectful. So we realized that we would need to start the process of trying to locate an AC Company to provide us with a diagnostic and a quote to repair or possible replace our AC Unit. I had NO IDEA that the next week would be so mentally exhausting!! I swear, I have never had so many USED CASH CAR SALESMAN in my presence in such a short amount of time! It was really a disappointing and disheartening experience to have so many people from the bigger "reputable" companies come in and blatantly lie to my face about the amount of work I needed to have done. Let them tell it, I needed to throw the whole house away or at least set up financing to purchase the equivalent of a KIA Soul to fix my AC. I cannot stand disingenuous people and I felt like that was all I was coming in contact with. Just when I was about to give in and pick one of these Janky Salesmen's companies, I decided to do a little more home work and call a few more people. That is when I came across Air of Houston. I called them and they set a date and time when they were supposed to come and they ACTUALLY came at that time and date (take notes ARS)! Mr. David showed up personally to come and access the situation, and I exaggerate you not... he was THE ONLY person to tell me about my warranties on my current equipment. He took the time to explain the options to my wife and I as well as provide a VERY reasonable quote compared to the other folks who let flies in my house going in and out the front door before selling me a dream. Mr. David shot straight from the hip, and provided an old school "hand shake and eye contact" feeling you don't find with bigger companies who send their salesmen to your home to practice their script. He didn't, "call his manager to see if they could go down on the price" like the others did... All he did was come in and tell me what he found to be the problem, explain what he believed to be the best rout to take in order to fix it, and follow through with the agreement by providing prompt and professional service! I can't say enough about how much I appreciated my experience with Air of Houston and Mr. David. I just wish I had made the call sooner so I could have saved myself the headache and a few flies in the house. I would recommend Air of Houston to anyone looking to have his or her AC repaired or replaced. Now if you'll excuse me as I go back to enjoying this 71-degrees in my upstairs bedroom... Hope this helps!!

Been calling Shandra and David for years. Awesome service. I recommend them all the time.read more

Response was quick and they were timely. Collin estimated our job cost and setup the return…read moreappointment. Family owned company with a great reputation. He wore shoe covers in our house. We agreed to price and jobs.

They were very professional, cleaned up after themselves, I appreciated that very much! Friendly,…read moreand did a fabulous job!! Thank you so much, I would recommend using them.

These guys stand by their work and I appreciate that! My AC went out this past Friday. After doing…read moresome troubleshooting Saturday morning to see if it's a simple fix, I was unable to get it back working so I decided to give them a call. They did a service call later that day which revealed that the board on my furnace was bad and needed to be replaced. They put in a temporary fix which allowed one of my 2 thermostats to directly control the AC for the entire house until then. Monday roll around, they came out and replaced the board which took a few hours. After being told it was done, there was still no air coming out of the vents. I communicated my problem and the next day, the owner had another tech out investigating my issue which revealed a slightly different issue than what it was originally believed to be. They got it figured out and got my AC working. They also came back the following day just to further troubleshoot and make sure they had the issue fully resolved, then also fully explained to me what was the issue and the steps they took to resolve it. I felt like they took the effort to make sure my issue was resolved properly. I stand by any business that values customer service. I recommend these guys!

Amazing Work and affordable, Edward was awesome!! I had originally made the appt. with Ashley as…read moreneeded our HVAC yearly maintenance performed, which She was a Rockstar as confirming my appt via email reply. Ed arrived today serviced the A/C system which was still working solid from last year and also informed my wife and I on some items that could be installed to prevent certain issues down the road, which was awesome because who wants a problem in the warmer months. Ed was very knowledgeable and His professionalism was great and this company will continue to have our business for the long haul. They treat you Right for sure, very personable about your concerns with your HVAC issue's. Honest and professionalism at its finest. Thank you again. I wish there were more stars to give !!!

We have been Hal Watson members for years and can't be more pleased with their service. Our…read moreupstairs AC went out last week and they sent a tech out immediately who identified the problem. They got it fixed the next day and found our thermostat had also shorted out. They offered to install a new one for free even though it wasn't their fault. Love these guys. Prices are reasonable and service is exemplary.

My 85 yr old parents purchased an annual maintenance agreement from Hal Watson to have their A/C…read moresystem inspected twice/year. HW came, did something to their AC and said they needed a new condenser fan motor. $700.00. As soon as he left, their AC stopped working. Worked fine all year... the exact moment he left it no longer functioned. The odds are astronomical that the system suddenly broke the moment he left. HW maintains it was a coincidence and the motor was already failing. 100+ degrees and elderly people. $700. We called a relative who got the same part for $165 and put it in. We asked for a written inspection report and HW said "we don't do that". You decide for yourself if you want these guys in your home.