I had a timing chain go out on my Ford 150. Brought it into their Sartell location and they fixed…read moreit. Took them 3 days to do because they had to keep ordering parts. Once it was finally complete, it broke before I even got home. They had to fix it again. After that, I immediately had an oil leak and had to have that fixed. Next visit, they said I had another oil leak but I had already paid over $5000 to them for the other repairs and could not afford it at that time. I then started to have a large pool of oil on my garage floor so I had to borrow money to get the second oil leak fixed. When I bought it in, they said they couldn't find a leak and argued with me because I was somehow stupid for thinking a large pool of oil on my garage floor would be from a leak and they had already told me on a previous visit there in fact was a leak. Brought it back a week later and then they said there in fact was a leak. More money for those visits. I spent over $3000 to have oil leaks fixed which I am pretty sure were related to their terrible work on the timing chain. I no longer go there after years of service. Better off going to a dealer since they charge the same amount. When I spoke to the manager, he did not care. Just writes to me "Have a good day."

GO somewhere else…read more Vehicle would not start, had it towed to Granite city tire and auto, Sartell Minnesota. I was told it was a fuel pump... Was quoted over $800 for repairs??? Called FRIEDRICH's AUTO, Rice MN and was quoted nearly $200 CHEAPER... when I asked Granite City Tire and Auto if they could reduce the price a little just to make it comparable... They said, "NO".... it's amazing that Granite City tire and auto is NOT willing to take even $50 off a bill in order To be competitive in the area... Can tell you that they have lost a customer for LIFE! And I will NEVER refer anyone to this establishment again. Lesson learned, shop around, and be careful of reviews placed by their own employees to make them seem better than they actually are. Overpriced! You've been warned!!!

Went to Crews with my daughter. First time, Crews has packages and the associate went over each…read morepackage and gave my daughter a handout for future visits. Nice carewash! Seems the prices are good for what you paid for. Normally busy when I drive by.

Last month my car battery died and was completely corroded. The guys here were kind and explained…read moreeverything without making me feel dumb. Much appreciated! They also were able to clean the corrosion so I didn't have to get additional work done for installing the battery-- they saved me a lot of money and hassle! I would recommend this business to anyone.

I needed an oil change and there was zero wait time for an appointment which made getting my oil…read morechanged very convenient and efficient. The technician Tyler went above and beyond to make sure I knew all the services they provide along with specific prices and explained everything that was done on the car. I highly recommend this place if you want convenient, efficient and helpful service.

This review is 100% the truth…read more.. ** CUSTOMERS BEWARE ** I brought my van in for an oil change I always pay extra to have other fluids topped off as well. A guy from the shop asked me did you just have your transmission fluid changed? I replied no. He said it was the cleanest he had ever seen. That's because there was none in it. My transmission went out. My mechanic said no fluid wrecked it. I contacted Scott the owner he blamed my van? So I leased a truck and went to a koo. My customer asked where's your van I told him what happened. He said I brought my truck there they didn't put oil in it and my motor went out. Snappy Lube had to replace it. So I thought I would take them to court. Then I read someone else did and Scott got on a payment plan? That customer said it took forever to get paid back. All said Scott cost me $2,500 to bring it to Snappy Lube for an oil change. Don't be fooled on his website as well look for lowest ratings he has a lot of them folks.

Quick service at a good price. No pressure sales some places try and do. Friendly staff as well.read more

Great place to get any and all automotive work done. Reasonably priced. I have been coming here for…read moreyears without ever an issue. Gas and diesel, Ben and his crew has taken care of me time and again.

If I could give this place zero stars, I would. I went in because my car's horn wasn't working, and…read moreafter TWO HOURS of waiting, they came back just to tell me the exact same thing I told them when I arrived that my horn didn't work. No diagnosis, no solution, just a complete waste of my time. And to top it off? They had the audacity to charge me for literally doing NOTHING. What's even more frustrating is that I was referred here by Tire Discount, which makes me question their recommendations altogether. I genuinely believe they just kept my car sitting in the back the whole time instead of actually checking it. The lack of professionalism, transparency, and basic customer service is absolutely baffling.This place clearly doesn't value its customers and seems perfectly fine with wasting people's time and money. If you're looking for a shop that actually does something for your car instead of just collecting your cash for no reason, stay far away from this place.

Clearwater Auto Parts was amazing! I was told that they had the part and when I called and spoke to…read moreMark, he not only said he had the part but said he would have it ready when I got there three hours later. The part was as described and the price was very fair. Mark was nice enough to even load it into my car! Thank you!

I tried for a month and 1/2 to get $4.63 in tax refunded from the owner, Mark. On the 6th time…read morecalling Mark, the owner, I mentioned that I don't want to put this off anymore and I want to deal with it today. He said since I have a problem with it, I can "KISS HIS ASS" and then told me he would never do the refund and hung up. I called back and talked to someone else and they said that is how Mark is. This is how Mark treats ladies. Mark doesn't deserve your business. Find somewhere else to go. If you run into any issues, this guy will be rude and tell you to pound sand.

My Mom and I came in because the tires on her car were really low. They checked all four tires for…read morelow air, did a test on one of the tires to see where the air leak was, gave both of us a free pop and offered to drive the car out of the garage for us - all for free! They were also very courteous to us. Excellent service! I was very impressed.

First time customer for an oil change. Very satisified because:…read more Clean waiting area with free refreshments Rotated the tires included with the oil change Multi-system check on all fluids, tires, wipers etc. No pressure to sell additional products/services - just friendly advice. If this sounds fake it isn't, I was very impressed.