I wanted full service when buying glasses this year. I knew that I needed a new prescription…read morebecause I was struggling with reading small text and seeing down the road when driving. I rank the the the following: Reception: 3* Lady checking me in was ok nice. Had 4 cups/glasses sitting on her desk. 2 soda cups, a coffee cup and her personal thermal cup Pre-testing: 5+* Young lady was exceptional. Very easy to understand, smiled and interacted very kind Doctor and Assistant : 3.5* Dr Vincent Rice was very good at testing my eyes. Chairside manner leaves a lot to be desired. Hardly spoke at all. Assistant never said a word or smiled. Appeared to be upset about something. Maggie: 5+* Young lady fitting me for glasses was excellent. Very professional, helpful and friendly. Maggie's said that glasses would be in 7-10 business days. 9 business days passed and no call. Called twice and left messages. No one ever returned my call. FINALLY got a real person on the phone and confirmed glasses were there. Made a special trip, 45 minutes, to town to pick glasses up. I came in at 12:10 and one person, Maggie, was only person helping people. Kimberly1* (? I think was her name) was sitting at her desk, looking at herself in her mirror, adjusting her hair. She looked past me and helped a lady that came in two people after me. I asked her if she would help me, she would help in a bit. I'd already been there 12-15 minutes. Lindsey: 5+* (? I think was her name) was sitting at the front doctor reception desk and went to back and asked what to do to get me some help. She came back got my glasses, put them in a paper bag with glass cleaner and handed them to me. I asked "was someone going to fit them to me". She said if you want to wait. My conclusion is Vision is NOT full service! Especially when you pay $825 for a pair of glasses. Go somewhere else. You do not get what you pay for. OR get your script here and order online. You'll get better service.

Buyer beware... I noticed my prescription sunglasses had two…read moredifferent colored lenses. The Vision clinic on South national would not warranty them because I chose not to pay for all the extra stuff they wanted to put on the lenses. That should have nothing to do with them putting two different colored lenses on the sunglasses . I'm happy to take my business elsewhere.

We are from California and we're on vacation in the Ozarks when my significant other lost her…read moreprescription eyeglasses near Branson. Unable to find them, we called around for an optician and found Queen City. They were able to take our replacement order over the phone, asked me to text a copy of the prescription (which thankfully we had with us) and then drive in the pouring rain to Springfield. Within a hour we got to the store, picked out frames and then waited just 15 more United to get complete glasses. They were literally faster than the McDonald's next door! Great service and great expertise. Highly recommended.

I have been a customer here for at least a decade. Over the past 5 years care has increasingly…read moredeclined. I understand that price is changed with insurance but they would zero my account out every single time on one pair of glasses. Recently they told me my glasses would be completely covered but then they told me I needed $47 to get my glasses for $57 to have the mail to me and I live in the same city. The glasses that I got in August last year are missing rhinestones and when I tried to push the thing of the bridge of my nose the glasses broke in half. They will not replace the frames. Which are a cheap pair manufacturer product with inflated prices. I called them and told them today that because of treatment and decline in quality that I would not be coming back she said okay thank you have a nice day and hung up. I will never go back here beware

One Star I had a terrible experience with this eye clinic…read more They initially told me they accepted my insurance, but later sent me a bill for the full amount. When I tried to resolve the issue, the billing department was never available to speak with me. Instead of getting any help, I eventually received a collection letter--with an additional $80 fee added on top of a $190 eye exam. Also, the exam was done on 4-9-25 and the account was sent to collections on 6-9-25. Very disappointing and unprofessional. I would not recommend this clinic to anyone.

I had great service at Sunshine Eye Clinic. I worked with Optician, Kirstin who gave excellent…read moreattention to the problem I was having with my eyeglasses. She went above and beyond to help me. I can't say enough positive things about my experience. She definitely takes pride in giving the best service. I will definitely be buying more glasses here. Not all optical clinics are the same.. This clinic cares about the clients and it shows with their staff.

several things wrong. 1. i was given a test with out…read moreconsent and they charged me a $20.00 fee 2. they would not give me my glasses until i paid that fee. 3. i had another pair of glasses that they "fitted for me" and they broke the arm of the glasses! did NOT tell me just covered it up with a plastic tube type fixer. 4. they have gotten my script wrong, its a bifocal and its hard to see anything It took us a year to get these 2 appointments (my autistic son and myself) 5. the material of the glasses feel thin and not well made. I have tried to get them to fix the problems right after they occurred and they said once i leave the office with the glasses they are not responsible any further. ( after i was told to give it a few weeks to adjust to the new glasses and then come back in)

Been going here for 5 years. Normally I am early for appointments, but today I thought my 8:20…read moreappt was at 8:30. Walked in the door at 8:31 and was told they would not see me and that I would have to reschedule. The list is long as why this is a problem with a healthcare provider. The short version is I am looking for another eye doctor. Bummer, I kind of liked Dr. Mobilio. The front desk staff need some serious customer service training as does the business side leadership.

The staff here deserves so much more than 5 stars for a review!!…read more I called here today needing a last minute eye exam for my daughter who thought she may have a contact stuck in her eye and was helped by an incredibly friendly employee who was so kind on the phone despite me being in a panic because I had a flight to make in an hour and a half. The employee who answered the phone told me to come on down and they'll work us in when she easily could have said she couldn't help us . The office is incredibly clean, the staff was all so so kind and so was the dr who checked out my daughter's eye. This is definitely a place I would recommend and will go back to if I need an eye dr!

Advanced Family Eye Care got me in quickly to address pain in my eye. Dr Eli and his staff were…read morevery friendly and knowledgable. My family has been using them for over a decade and they have served us well.

I was traveling out of town and stopped in because the screw on my glasses broke. Ellis and Rachel…read morewere amazing. Rachel was pleasant as soon as we walked in. Ellis did everything to get the screw out, replaced it and checked the order side. No charge! Kind. Helpful. Extra mile. I couldn't have been happier! Thank you both. Route 66 here I come!

Beyond excellent medical/eye care, this clinic takes care of your special needs. Their Air…read moreFreshener triggered my migraines. The next visit a staff member picked up my bent glasses in the parking lot, fixed and returned. Then I had to actually go in for an eye exam .... and GAGE physically removed all the air conditioner boxes to a back storage area. I had no migraine that day! That is awesome client care!

The review would've been 10. But unfortunately, when you buy a brand new pair of glasses, they take…read morethe new pair and put it on the shelf and give you whatever shits hanging on the wall, whether it's a year-old or five years old you don't get the new pair apparently. Everything is extremely expensive today and you should never get the used pair of glasses when you buy a new pair. They were doing the same thing when I walked in when I bought $1000 pair of glasses, the last pair The young man that was working with me was great and did a great job, but then when the lady was adjusting my glasses, she also lied to me to my face. That giving it a one. I don't like being lied to, and it took the fun out of buying new glasses and finally being able to see well because of stupidity and greed. It's exciting to get a new pair of glasses when you've had very poor eyesight for a while. That excitement was quickly robbed. And this is definitely the owner's fault not the employee's fault. It is his policy to do this. The young lady said it's like buying tennis shoes. You don't get the new pair you get whatever's on the wall. I told her these aren't tennis shoes. Piss poor policy, the young man was awesome. He did a great job but now I have to another trip in to get them adjusted because she also adjusted them so tight on my ear that my bad by the time I got I had to put my old glasses on. economy where you need every customer this is a very bad policy.

Great experience! SO patient with my kids! Will definitely be back. Have been several times and…read morealways happy.

They have always been so kind to help me, and work with me in getting new glasses and replacing my…read moresunglasses when the broke- super quickly!

Have nothing really good to say about Dr. although the staff are very pleasant. Thinking need to…read moresend Patient to ophthalmologist and stick to eyeglasses, not try to treat serious problems. Although not real sure I have right prescription for my glasses. Maybe just me but certainly would not send someone to vision health