My mom waited OVER AN HOUR. When I asked for a time to return to get her, the receptionist was not…read morevery nice or helpful, and I was extremely nice. All you MAGAs, as rural healthcare closes, you are going to have to take what you can get, which puts them in power...you are at their mercy for time and service.

Dr. Frances Jansen performed my blepharoplasty surgery September 30. The left eye was all I hoped…read morefor: fully healed, no bruising and I had a beautifully open eye after two weeks. The right eye was a different story: severe bruising, swelling which caused the eye to be half opened and it took two months before all the bruising was gone. It took another two months before the eye was as opened as the left eye. Five months post surgery both eyes are nearly the same size but my lids feel odd when I put on mascara. According to the doctor at my follow up visit, my experience is not unusual. It has improved my peripheral vision substantially, and my eyes look much better. I would recommend Dr Jansen and the Missouri Eye Institute. The staff were always polite, efficient and easy to work with.

My mom is a patient here for several years now. I took her to her appointment and was immediately…read moreappreciative of the easily accessible parking, the covered circle driveway for drop off and pick up and the automated handicap accessible doors. She uses a wheelchair so that accommodation is extremely helpful. The facility is much larger inside than I realized and their desk staff is so courteous and professional. My mom's doctor was patient and explained his answers to her questions in terms that she could easily understand without having a degree in ophthalmology. And they are in network with a lot of different insurances which of course is a big plus. They have a nice selection of eyeglass frames but it's a much smaller selection than a LensCrafters store as an example. But my mom tried some really pretty frames and they are definitely worth consideration.

Everyone was incredibly kind, caring and knowledgeable. Had 2 cataracts removed. Would highly…read morerecommend Mattax Neu Prater Eye.

this place just pushes people thru. The leadership could care less about quality of eye care, their…read morefocus is more money. The poor Doctors get hammered daily with patients. the waiting room is like a third world nation. I got multi-focal lens.......my eyes have been worse than prior to surgery....no options to fix it. Please, don't go here.

Good doctor, but so slow. My husband spends well over 2 hours there each time he goes in. Mercy…read morecould hire more doctors, but they keep building more clinics in their never ending competition with Cox Medical Center. At least they could explain why it's taking so long.

If I could find someone, anyone else in network I would go there. They bill through the hospital,…read moreso now not only does insurance not cover it, they leave you with a whopping huge bill to pay. The mercy ethic doesn't seem to apply to them so they constantly threaten those of us who live on disability or social security (nearly all of their patients) with being sent to collections if we don't pay just exactly when they want in spite of the fact that we are paying on the bill. Not only that, but they seem to enjoy overbooking so you will go in on time and wait for a good 2 hours before you get your 5 seconds of time with the doctor. Very poor. None of this is an exaggeration, by the way. I recommend you go anywhere else if you can.

During the visit, Dr. k. Patrick an optometrist specializing with pediatrics, was going over…read moreprotocol before completing the last part of the exam. At this point she explained and I will include the excerpt from patient review summary: " Asked mother to call the office if the patient is having trouble wearing the rx full time by ~2 weeks for temporary cycloplegic drops to encourage pt to wear the prescription. This was the point at which the pt's mother stated she would not do drops at home if he needed them as she considers that to be "torture to children" even if he was having trouble adapting to the prescription. I stressed the importance of the pt wearing the spectacles full time for best chance at reversing the amblyopia (permanent vision loss) and for ocular protection of the left eye." There are a few things wrong with this statement that makes it falsifying documentation. I know it's 2 years later and I'm still waiting on a call and resolution for this. But back to the gist: when told the above my response and I quote (pulling it from follow up email dated the same date as this summary) "why would I want to do this, it seems torturous to a child, and can't that negatively effect his eyesight for long term use?" She then went on about how it would be negligible for me not to do this. I followed with "there are other ways to promote a child to wear glasses that doesn't involve removing more of their already limited vision. I will see someone else. You're done with Jay today. Do not touch him again. I want you to leave and I plan to report this." I have dug into it and here is the ethical consideration to the impact of eyesight for children with using those dilation drops: " Non-maleficence: This principle requires healthcare providers to do no harm. Using cycloplegic drops in patients without a clear clinical indication to simply "encourage" compliance with spectacle wear could be considered a violation of this principle due to the potential side effects and discomfort." " Beneficence: This principle obliges healthcare providers to act in the best interests of their patients. While cycloplegia can be beneficial for accurate diagnosis and treatment, using it solely for compliance purposes raises questions about whether it truly aligns with the patient's best interests given the potential drawbacks." And lastly " Using cycloplegic drops solely to "encourage" spectacle wear is generally not ethically justifiable due to the potential harm, infringement on patient autonomy, and the availability of more appropriate methods to promote compliance. Cycloplegia is a valuable diagnostic and therapeutic tool that should be reserved for cases where there's a clear clinical indication, and its use should always involve a thorough discussion of risks and benefits with the patient or their guardians." In the entire visit no clear reason other than keep the glasses on was given. I as a mother do not trust her with my child. If you see her I suggest you go elsewhere.

All staff were very caring and nice. Dr seems genuinely caring about patients eye health.read more

They said they were in my insurance network. I double checked, and they were not. I see another…read morereviewer had this issue, although she unfortunately didn't find out until she had already seen the doctor. This is a very bad situation in which place a patient. I guess it's up to the patient to do due diligence instead of depending on the staff to know what is going on. Disappointed .

Been going here for 5 years. Normally I am early for appointments, but today I thought my 8:20…read moreappt was at 8:30. Walked in the door at 8:31 and was told they would not see me and that I would have to reschedule. The list is long as why this is a problem with a healthcare provider. The short version is I am looking for another eye doctor. Bummer, I kind of liked Dr. Mobilio. The front desk staff need some serious customer service training as does the business side leadership.

i go every time to get my eyes tested when they take my glasses back so called clean them when I…read moreget my glasses back find them poorly cleaned because the so eye doctors clean my glasses i always find smudge on lenses and i choose to huffing eyewear cause they don't smudge my lenses unlike pierce vision specialists cause when my glasses back from monkeys the don't do a through job they half ass there job its if your place for glasses do correctly and fuck pierce vision specialists this rating is to reflect how they customer prescription glasses

I was referred to Dr Partain by another physician. I had just been in the ER for pneumonia, low…read morehemoglobin levels, along with a new onset GI bleed. I haven't had a primary care doctor in years--but I guess I needed one given all of my new health conditions. When I called dr Partain's number I was so surprised when she just picked up her phone! Then, she was able to add me on for an appmt literally less than 24 hrs later. I'm young, and I used to be healthy--so granted I don't usually go to the doctor often--but just having a physician on hand to run basic tests immediately, along with peace of mind indefinitely in the future--so well worth the $70 in my opinion. I will likely sign my fiancé up for the plan as well since it's so affordable. It's a No brainer in my opinion and I'm surprised I didn't do something like this sooner since there were definitely other things I needed to get done that Dr partain pointed out. She is just starting her practice and I'm grateful to be on the plan with her now. Kind,caring, thorough, available--what more could one ask? Sign up she's awesome!!!

From the owner: Membership based primary care clinic not restricted by insurance provides members chronic care,…read moreholistic care, HRT, TRT, peptides, weight management, same day urgent care, over 1000 free medications, and more. IV hydration, supplement injections, oral supplements, botox , Microneedling, and PRP available to members and non-members.