I contacted Coleman's since I'm having issues with a recently installed, brand new water heater…read morepurchased from and installed by another company. Truthfully, I feel taken advantage of by that company, like they just wanted to make a sale, neglecting to properly inspect and diagnose my prior unit. The issues I was having previously have returned. I'm very frustrated and don't want to deal with them again. I should have known better when the responding tech took less than 5 minutes to mutter, "This heater is bad. This is not a good brand," despite my previous heater being only 4 years old. I contacted Coleman's A/C Heating & Appliance Repair seeking a professional who would listen carefully to the issues I'm describing and offer sound advice/solutions on how to proceed. I expected to hear back from Coleman's within a day or two. But my inquiry was responded to quickly. The technician was friendly, listened, and we discussed what could be done to get my hot water going again. It was suggested I contact the company that performed the install since I'm still under warranty. But it was such a negative experience with an inattentive, apathetic tech that I'd rather cut my losses and allow Coleman's to care for my unit. I will follow Coleman's advice. But at the first sign of indifference or rudeness by that other company, I'll call Coleman's out to fix my heater.

The Colemans installed a new heat pump for us this month. I chose them due to the excellent…read moreservice I had received in the past. They were very professional and the communication was excellent. The unit was installed quickly and works wonderfully well. Their estimate was below other businesses in the area and I felt that they, being a family owned business, were more invested in providing exemplary service. Which proved correct. They supplied some extras and explained operation and maintenance as well as the warranty. I highly recommend this business for anyone seeking trustworthy, reasonable, and professional service.

Modern Air is the best in the business. As hokey as this sounds, the really do treat you like…read moreyou're family. Everyone I had dealings with was just as friendly as the other ones! I do not hesitate to recommend them for your HVAC needs.

I give Affordable Complete Electric a 5 star rating. We…read morediscovered our light in the kitchen going off and on and smelled something burning (I thought a wire smell) late Thursday afternoon. Someone gave me George's name at Affordable Complete Electric. I called George told him what was happening and he told me what he felt it was and what to do until he could come the next day. Later we discovered it wasn't just the kitchen but the entire house power was going off and on. I sent George a text. He called and said he thought it was an Entergy problem and that I should call them. He could have come out and charged me a big fee to tell me that, but he saved me the money. I called Entergy and it was wiring in the box by the street that was the problem. I appreciate someone who doesn't take advantage of people and try to help the right way instead of just seeing $ signs for themself. Thank you George at Affordable Complete Electric for doing the right thing. I appreciate you. I will keep your number for any electrical problems we have in the future and will suggest you to my family and friends.

Service that cannot be beat! I cannot be more happy. George was very courteous and was very prompt…read morefor the time slot he gave my mom. It took him no time to figure out and fix the problem. I will be referring this company to my friends and family.

Although quick to respond to after-hours phone call, it took the guy (Scotty) far too long to find…read moremy plumbing problem. He did finally locate and remove obstruction after fiddling with things for several hours. He specifically said on the phone that I would not be charged anything extra for after-hours, and the fee would be $100 per hour. So I hired him based on trusting his statement. However, when he arrived, driving a You Haul rental truck instead of a company vehicle, he did a "bait-and-switch" on me and said the boss lady said no, he had to charge $125 per hour instead of their "usual" $100 per hour, billed in 30-min. increments. But they were giving me a break by only adding $25 an hour more. I called at 8:30 p.m., and two hours later, he arrived. I specifically said, "It's 10:30 p.m. now. How long do you think this will take?" He said, "Should be way less than an hour, but we have a minimum one-hour charge." Believing the cost would be no more than a total of $125, I agreed to let him try to find the issue. Additionally, I was never told that the time started when he left the shop, and that would be $62.50 for him driving an estimated 30 mins., from Pearl to Madison. When I got the invoice, however, on top of already charging me $62.50 for the trip, he then tacked on another $20 + sales tax as a "gas and mileage charge." I considered that to be double-dipping and gouging me for more money. When I questioned the padded bill, he said that he "helped me out" by stopping the clock a little early or it would have been even more than $422.65 to find and remove a chewed-up washcloth and chewed-up remnants of a garment, both assumed to have gotten into the washing machine drain somehow. Truth is, he spent a lot of time talking, scratching his head of what to do, searching for a clean-out plug instead of quickly finding the issue as he said he could do (on the phone and again when he arrived, reassuring me that it would likely take far less than one hour). Even though he did find and remove the obstruction, for which I was grateful, I say that "we helped HIM out" by having the toilet already removed for much quicker access and also taking care of reinstalling the toilet ourselves after he left. Us doing that saved him a lot of work and time. No, I DO NOT recommend this company based on what I believe were false and misleading representations and price gouging me as a customer! Linda Wilson Madison, MS

I'm soooo happy I found this company! I called this afternoon with a huge problem (water would not…read moredrain from the bathtub or toilets), and it was taken care of quickly and completely! The cost was CONSIDERABLY LESS than the other two plumbing companies I spoke with told me they would have charged!!! Also... I have had a problem with one toilet for years...he told me how to take care of that,...I purchased the part and fixed it myself!!! I will be telling all the nurses I work with to call them! So nice to have someone who does what you need to have done without taking advantage of you!!!

Finally, dryer heating. Back to the days of an empty hamper! woop woop. very responsive team…read more knowledgable, good communication and great customer service. thank you! Elizabeth

Bryan came out and replaced a part in my dryer. He also diagnosed my washer problem. He was very…read morefriendly and professional. I'm very pleased with Brown Appliance Guys. Would highly recommend their services!

Made a request to have my washing machine inspected following a move into the area. Technician was…read morereluctant to even consider making an appointment, but finally stated he would come on Monday between 12-3. No show and no call to explain. Would not recommend.

I've used Brent to repair multiple appliances over the years. He's always been responsive, shows up…read moreon time, follows up and does quality work. I used some other companies before I found Brent and it was a hassle. They didn't call you back or show up wasting your valuable time. Save yourself a headache and call Brent next time your refrigerator or washing machine starts making a weird sound.

Arrived on time; excellent customer service, and took my landscape into consideration and made the…read morebest choice to getting their service truck close to my septic tank

Scam company. They never properly repaired my issue and managed to break additional components with…read moretheir poor repair. Now, they are ghosting me!!!! Paid them over $3,000 to diagnose and repaid my septic tank in June. It's been nothing but issues with it ever since they first touched For 4 months now, I have not had a functioning septic tank. I've had to call them back 5 different times, and every time, they claim it's finally fixed. It isn't. Now, they are tired of trying to actually resolve my issue, so they are claiming it's a new issue they've never reported. Customer service is terrible. You have to repeatedly call them to see what's going on rather than them communicating. Overall, terrible experience and they never resolved my issue.

Xavier saw my review and called me to apologize. Apparently they had a new phone system that does…read moreautomatic replies, but was not set up properly to notify him. They have resolved the issue. We set up a time for him to come estimate the drywall project and he did show up. His worker showed up and did the project and it was done to my satisfaction. I was able to pay with zelle, which made it very convenient. He even met me at the job site to inspect the work. We had a rough start but Xavier made it right!

Xavier is my go to whenever we need anything done around the house or yard. He and his crew are…read morewonderful and they do an awesome job. His prices are very reasonable and you get a lot of bang for your buck. He has completed several jobs for us and my mother-in-law. They have done everything from building or deck to cleaning out gutters to killing a copperhead snake! Highly recommend Xavier and his team!!!