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Mission Windows and Remodeling

5.0 (2 reviews)

Services - Mission Windows and Remodeling

Siding installation

Siding repair

Siding replacement

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7 months ago

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2 years ago

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Universal Windows Direct of Atlanta - 4 lite sliding glass door in the place of 3 windows

Universal Windows Direct of Atlanta

(38 reviews)

I had a fantastic experience working with Universal Windows Direct. We had six windows to replace…read more(which met their minimum) and the owner Eugeniy responded to my Yelp request quickly, scheduled my consultation for the same week, and was responsive through every step. The sales person Charlie met with me and took the appropriate measurements, was respectful of my time, and gave us plenty of options. Their professionalism was what sold me on the company--they were not trying to upsell me, or overcharge like other companies would (one other company gave us a 3 hour sales pitch and quoted 20k for the same six windows). Universal gave us a reasonable price and didn't take up unnecessary time. Eugeniy personally ordered the windows to the custom measurements, and when they arrived he brought one to store so that it wouldn't be damaged in transit. He had recommended that we install a new window in our exit door and it was the right call--that entire area looks much improved! The installers were prompt, professional, and the end result was clean, precise, and expertly done. Eugeniy himself came to check the quality of their work and made sure it was done to his standard before receiving the final payment. It is difficult to know who to trust with these projects--if you're looking for knowledgeable professionals who will meet your budgetary and time constraints, with great communication this is the company you want to go with. We will definitely be back in the future for other windows in our home!

We could not be any happier with UWD of Atlanta. We always get 3 quotes for any major renovation…read moreand their quote saved us over 10k from the next closest estimate. Charlie showed us different options of things that we could do to save money without changing the footprint. Eugeniy kept us informed on the timeline as the windows were being made and then as the installation crew were installing. The installation crew were very tidy, professional and had all 32 windows installed in 2 days. Eugeniy stopped by to inspect the work. Completely seamless for us and by far our easiest home renovation project. I highly recommend Universal Windows Direct Of Atlanta.

Atlanta Area Window & Door - gap between the sweep and the floor.  this was later fixed after a second contractor intervened.

Atlanta Area Window & Door

(17 reviews)

On January 28,, 2023 Atlanta Area Windows and Doors installed Slocomb Pro-Tech vinyl windows. We…read morejust received our gas bill for the first full month after the window installation and it is $75 less than the previous month's bill. Also, during the month of February we also switched from an electric stove to a gas stove so that added to our gas usage and we still saved $75 the very first month. Our electric bill was also a good bit lower. It will be interesting to see our electricity savings this summer when the a/c is on. When you compare the 4.034 therms per day prior to the new windows being installed to 1.838 therms per day after, you can see that we are now using less than half the gas therms, even with now cooking with gas instead of electric. Even with this savings, it will still take many years to recoup the cost of the window purchase BUT the comfort of not having a drafty house is also a huge benefit to my family. The other thing that we have noticed is that the road noise is significantly less. We live on a four lane divided highway with lots of traffic. Other than the loudest mufflers and big trucks we no longer hear the majority of the traffic unless the roads are wet and even then it is subdued from the previous level with single pane windows. The team at Atlanta Area Windows and Door were great from Mark to Walt to the installers. It was a seamless operation. I would highly recommend their company.

I have used Atlanta Area Window & Door 2 times for front door installation at two different…read moreproperty locations. The first time, I'd give them a 5 star. But the second time, I'm giving them a 3 star. I don't have much to say about the first experience since I thought that they did a great job that I hired them for the second job. However, the second job was riddled with issues and heartache. I shopped for quotes from different companies and I awarded the job to Mark and his team. The reason I award the job to Mark is not due to the price but due to the thoughtful and experienced comments he made and when he addressed my questions. I thought that this guy was someone who care and was not in the job just for the money. However, Mark is not the one that actually does the door install. He had a different team install the door and that would be fine as long as there were no issues with the door install. But there were issues. The installation team are great people - someone you could grab a beer with and chat. But they lacked the problem solving and attitude of someone who owned their own business. Issue #1: After the door was installed, the door did not close well. I had to push extra hard to get the door to shut. I asked the installer if there is something he can do to fix that. He did what he can on installation day (took an entire day to install and they worked past 5pm) and had to come back on a different day. On the second day, they made some changes to the door sweep. This made the door close better. However, this created an issue with a gap between the bottom of the door and the floor. While walking outside at night, I saw streams of light shining from under the front door. This allowed insects to enter my house. I brought this to Mark's attention and asked him not to send the same crew to fix the issue because the installation guy had already told me that he did everything he can. Mark was able to ask another guy to come and fix the issue. The new guy showed up and fixed the issue within 30 mins or less. This guy owned his own door installation business and does the door install himself. During the whole ordeal, Mark showed up on day one to supervise and ensure everything was on track but he did not attempt to remedy the work himself. Issue #2: I paid the original door installers $xx (i forgot the amount) in cash to install a nest doorbell. The doorbell was installed but did not work because a transformer was required and they do not install transformers. I had to pay a separate guy to install the transformer. In hindsight, I would should have paid a separate guy to install doorbell who can also install a transformer if needed. This was probably my fault but I felt like I paid for something that didn't solve my problem. Issue #3: 1-2 months after the door was installed, i noticed that pads at the foot of the door had ripped. I asked Mark to fix and his response was that he would send some pads in the mail for me to fix myself. It's been a month and I haven't seen any pads in my mailbox. I paid almost $6K for doorframe and door (which i still have to paint myself). For this amount of money I was expecting a better streamlined, worry-free experience.

Window World - Kennesaw - Contractor trying to fix their mistake after removing to much framing!

Window World - Kennesaw

(2 reviews)

I like the product, I got approved for credit, all the paper work was agreed on. Then....nothing…read more Weeks went by and I had to coax it out of them that they wanted more money to start the job. Just wasted months of my time and set up a credit for no reason.

Began order in Aug 2021 as of May 16th 2022 order of 9 replacement windows completed, between those…read moredates was very difficult, both mentally & physically on our part. Company constantly changing install dates, due to double booking, change is status from other jobs, holidays; which Window World sent their employees to Dollywood over Christmas. Our family wasn't able to even put up a Christmas tree, every time an appointment date was made window dressings, furniture needed to be moved away from windows, there was no wiggle room for Christmas decorations. First install Nov 27, 2021 went so terribly wrong, subcontractors were so inadequately trained for these types of windows. They showed up 2 hrs late and took their lunch as soon as they arrived, removed 1 window down to rough framing, the new window no longer fit the area. They tore off our house siding & shutters. The vinyl siding was put back on & no longer covered up to window. New crew Dec 7th, 2021 window fixed other windows installed. There had been many mistakes, bent siding, trimming inadequate, locks were not lining up, screens bowed, biggest window was to small, the list goes on. On Dec 16th inspection & some minor mistakes fixed. A new window had to be order from 1st window error install, an appointment was made for 02/03/2022, cancelled rescheduled 02/15/2022. New sash replaced, new problem noted on sliding window, unlevel & screen does not close correctly. New appointment made for repair. New contactors and try to fix leveling & screen malfunction, window looked terrible shabby correction. Again new crew again, crew realizes window was incorrectly measured 7/8" to small. New window ordered again! Finally as of May 16, 2022 job completed with no formal apologies or remorse for the mental anguish, constant moving of furniture & window dressings that was caused by the company & the employees. We had used Window World in the past from a different area and decided to use them again in another home purchase! Lesson learned..

Mission Windows and Remodeling - windowsinstallation - Updated October 2026

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