I went there last summer for watch repair on my dad's watch. As I was walking up, the owner Alex…read morewas outside yelling really loud at a smaller guy. It was scary. I left without getting my watch repaired. I felt bad for the guy he was yelling at. I don't think business owners represent the city well when they're outside their business screaming at people on the street. The guy that owns this place seems to do okay work, so I was told he might be able to fix my dad's watch. But I'm not going to any business that treats people that way.

quick and very reasonable! love this place! I've used him several times and I have always been…read morepleased with his work.

Great service and expertise. Helped us resize rings, design a new one and took excellent care of…read moreus. Small business to support! Highly recommend.

A wonderfully delightful experience from start to finish! The team was thoughtful, creative and…read morepatient in turning family pieces into a more modern and wearable piece. Communication was great and everyone was decidedly un-fussy which made what could be a stressful experience quite easy! I enjoyed how I was involved in every step of the process and the team's ability to translate my ideas into a piece thag was even better than I imagined. Pictures don't do justice to the amount of detail in the finishes! I will be a customer for life!

I've been going to HOD for years and they're the best! John Paul is the most talented jeweler I've…read moreever seen. He always works w me to design the perfect piece. His craftsmanship & detail to the design are impeccable. He really goes out of his way to make us feel like family. No need to ever go to another jewelry store. John Paul & HOD are simply the best.

Stopped in to have a diamond ring resized. They pointed out to us that what we thought was a real…read morediamond was in fact a lab growing diamond, and that we had been seriously swindled by another store who represented it as a real diamond. We are able to get it appraised by another independent jeweler and take it back and force them to refund our money. We then bought the real diamond from House Of Diamonds. They brought in multiple stones for us to compare. We were able to choose the one that best suited us and they did a beautiful job with the mount and Service. This is the only place I would go to buy jewelry.

I love this place! I felt like a queen when I bought my "Freedom ring" (post-divorce ring for…read moremyself). Highly recommend to anyone looking for that special piece!

We sold some sterling silver flatware and gold jewelry. Prices were fair and it was an easy…read moretransaction.

Had a great experience here. When my wedding band split, I hopped on Yelp and found this spot with…read moreimpeccable reviews. It's over in the strip center with a big Hy-Vee off 79th and State Line, so very accessible for many. I dropped in and chatted with the clerk who was really friendly, and they told me they're working about two weeks turnaround at the moment. That was totally fine and expected, so I dropped it off, they gave me a slip of paper and took some details, and off I went. Got a call a few weeks later that it was ready, and they had it looking shiny, polished, and most-importantly, soldered together seamlessly. Out the door price was just under $50 which feels quite fair. The friendly, professional service, and quality of work they did has me ready to easily recommend this place if you've got jewelry to buy or repair.

Jewelry by Design is absolutely the best Jewelry shop anywhere. I have enjoyed stunning pieces for…read more20 years. Even when I relocated several Staes away, I'd return to JBD knowing that the most unique gorgeous necklaces, earrings and bracelets would be one-of-a-kind pieces. Their customer service and attention to detail matches the spectacular Jewelry they create. Phil, Tamara, Erica and Lindsey are a pleasure to do business with. I highly recommend their business.

Wonderful company, one-of-a-kind type jewelry. Fantastic display of gorgeous and unique jewelry…read more Their salesladies couldn't be nicer. They wait on you almost hand and foot. Kind, helpful and very, very knowledgeable. This is my new store to shop jewelry. It's like a kid walking into a "candy store" of jewelry-- you don't know where to look first!

The owner is exceptionally nice and knowledgeable and her staff are the same. I highly recommend…read moreusing this establishment.

I happen to work in a building right across the street , small company only a few hundred…read moreemployees. I took a watch in to get a battery replaced, after about 15 minutes, they let me know they couldn't get the back off the watch, and in a sassy way they asked who had replaced the battery previously? Once I replied with it was here; you replaced the battery this time last year. Once they found out it was them and they couldn't blame them selves, so they just simply handed me back the watch and refereed me to another local jeweler. All of this would of been just find with me but as I looked at the back of the watch they put gasses in the metal, and ruined the back of the watch. The watch is an inexpensive Invicta, and to be honest if they would of at least just pointed out what had happened as they were trying to get the back off the watch and just apologized, it would of made all the difference in the world. I will never go there again and will always recommend anyone I know to go else where as well.

Don't ever go here. These people are awful!…read more My earrings had been with them for a month, and my necklaces for two and a half weeks. On the date they said they would be ready, I went in to collect my jewelry. Well, they weren't ready and said it would be at least 2 1/5 to 3 weeks at a minimum. I went back in again. They still weren't ready. That brings us to today. I went in again the day after they said my necklaces would be done yet a third time, and here is the exceptionally rude exchange: Me: Hi Him: Can I help you? Me: Yes, I'd like to pick up my earrings, and they look like this. (I pulled out an earring that looked like the ones I dropped off) Him: I know what they look like. I saw them in the back room. He calls to his partner, "(partner's name) can you bring up her earrings? Apparently we haven't gotten them done for her fast enough." Partner goes to the back to look for earrings. Me: while I'm here I want to go ahead and pick up my necklaces too. Him: after all the work I've done on them? I wasn't going to charge you anything because we were late getting them to you. Me: I'm happy to pay you for whatever work you've done on them. Him: No, just don't ever bring your junk jewelry in here again. If anything happens to them or the beads get lost they're your responsibility. Me: I realize that Him: Just don't bring your junk jewelry in here again. Me: Don't worry I won't! Him: I knew that the first time you walked in here. Me: No you didn't. I've been in here at least 3 times Partner: I can''t find them. Him: Come to the front and I'll go look for them Him: comes back to the front and waits on about 5 other people. Him: Here's your junk earrings. And I need you to sign this receipt Me: Ok. Me: I signed the earring receipt and my own receipt for the necklaces ( the one that he gave me 3 weeks ago). I gave the earring receipt to him and started to tear off the top yellow receipt with my signature for the necklaces. Him: GRABS MY HAND, FORCES IT OPEN and grabs both the yellow receipt and the picture of my necklaces that was attached. Remember, this was my receipt that he gave me! I was going above and beyond by signing one of my copies. Him: This is my receipt! Me: OMG! You're weird! Him: These are pictures of your necklaces Me: I know. You have my signature! (referring to the yellow receipt) Me: You're weird! Him: Thank you! That's the nicest thing anyone has ever said to me. Me: I'll bet! Me: I walk out the door

I've been coming here now for almost 20 years. Great customer service they've fixed my watches. I…read morebought a diamond pinky ring here and today my girlfriend's diamond tennis bracelet clasp wasn't holding anymore and they fixed it for me and no charge. Love the staff and the workmanship. It's all about customer service. I'm loyal to Roth !!

Very helpful in discerning my real jewelry from costume jewelry. Knowledgeable staff. Grant and…read morehis team will fix and clean old jewelry at a good price .