This is the gold standard for pawn shops. All pawn shops should strive to be like Heartland. They…read morehave terrific customer service and a nice selection of products. The store is clean too. If you're looking for a great value, stop by and take a look.

They let me pawn some headphones when no one else would! They even took the time to give me prices…read morewithout seeing the physical items! Cool store with friendly staff and a lot of good priced computers and monitors. Keeping my fingers crossed that I'll never need to pawn again but if I do, I'll definitely come back here!

Very nice people. Good assortment of lots of interesting stuff. I've never been to a pawn shop…read morebefore but everything seemed priced well!

not very friendly people. walked in looking to buy a few things never even got acknowledged. they…read morejust stared and looked at me so I ended up leaving.

Wonderful place to shop they're friendly,kind and very helpful love shopping here price's are…read moreexcellent can't go wrong shopping here

I called this location because they advertise it on Facebook did not get a respond so I decided to…read morego down there waited 45 minutes. Talk to the manager who is I guess the owner before they even open customer service is horrible. I do not recommend anyone shopping at this pawnshop let alone wasting your time and money come in here, it is better to go to Cash America. At least they will let you know what front of sitting and waiting on every BS excuse, considering the fact that they probably gave a little of nothing to the person who pawn it!!!

Because they take advantage of people who have had strokes and can't think critically!read more

You will be lucky if they give you 10% of an item's true market value, even on new items. Selection…read moreis minimal and priced near retail. Service is below par and the owner acts like he doesn't want your business. Absolutely the worst pawnshop in the Kansas City are. Alpha Pawn is taking advantage of the economy by ripping people off . I have been in their shop 3 times, and won't be going back.

Great selection of Jewelry, tools, electronics and self defense needs. Competitive prices.read more

From the owner: Pawn World Jewelers is dedicated in the pawning, selling of fine jewelry, musical instruments,…read moreelectrical equipment and much more. We have large collections of these different items. Whatever you are looking for, however popular or unusual, you are likely to find it with us.

Excellent friendly staff, I have purchased several items at this store in the past Nicole assisted…read moreme locating a dual voltage TV. She was familiar with the stores inventory. She made me a good deal Thanks!

Called to ask what TV's they had to available for sale. Person I spoke with was named Antonio or…read moresomething like that. Not very friendly on the phone. Was looking to buy today. Worker said he would have to go check. Now I know it's less than a minute walk from counter to display floor. If he was taking care of a customer in store that would have been fine. All he had to say was "Let me finish with this customer and I will go and check for you" 15 minutes later he picked up the phone and said "Can I help you." I said yes you were supposed to check on TV's available for sale. He said "Oh", then hung up on me. Guess what? Going someplace else to purchase a TV. Plenty of places to go to. This store lost a sale.

My fiancé and I went in to look at pawning or possibly trading a wedding ring for something a…read morelittle smaller and perhaps a firearm. They wouldn't even look at it when my fiancé was asking questions but were eager to talk guns with me. I'm pretty sure it's not because we're a mixed couple..hmm, very unprofessional. been in sales for over 15-20 years and their customer service was terrible. Didn't even take time to look at what we were offering. Do not recommend this place at all.

Penguin partners a small close fitting pawnshop stuffed in a strip mall on 75th St. just west of I…read more35. They offer a wide variety of pawnshop style firearms in expensive pistols, classic military surplus rifles. Surplus other things some ammunition they do provide special orders any order you place or any firearm you purchased from them they do subject you to the full NCIS background check even if you have a Kansas concealed carry permit, given the volume of firearm transactions these days you're often met with a delay and you'll have to come back another day to pick up. Your firearm is somewhat helpful and clientele they deal with it fully understandable. Is it my first choice in Farm stores no do they have some things there that you aren't gonna find anywhere else But it's worth a look if you happen to be in the neighborhood

I came specifically to shop for DVDs and found several at a really good deal! They were 50¢ a piece…read morewith an additional 20% off for a deal they're running right now. Please note that series are not 50¢, they're $2 each. Blu-Ray discs are $3 each. I didn't talk to any employees except for the man who rang me up. He was polite and efficient, if a bit quiet. Nothing to complain about! The only reason I'm taking off a star is because some of the cases I looked through were FILTHY. One looked like it had some kind of vomit or excrement on it. That's not an exaggeration. I believe that if you're going to be selling a product, you need to make sure the product isn't absolutely disgusting before putting it on the shelf. 4 stars, though. I'll probably be back (maybe with gloves this time) to look for more movies!

The service was outstanding! Very helpful and kind staff! Also had a large variety of products for…read morea fair price! I will definitely be returning.

Went in for a necklace repair- it was fast and the communication was good however I don't think the…read morerepair was great. I was told there would be a small solder bump but this feels a little messy and bulky. Only one link was broken but the repair spans almost 4 links, the color looks off, and the necklace doesn't bend or move in that spot anymore. Overall it just doesn't look great and feels like a rushed job.

Stopped in today with 4 rings to repair, one that was needed by Christmas. I didn't really think it…read morecould be done, but they offered to drive the ring to the jeweler today and have it back in 1-2 days. So impressed with the service here!