Quick battery replacement. Clean shop…read more Professional. Great parking area. Nice guy, too.

My watch battery quit working. I walked into Lam's and within five minutes, he had my watch working…read moreagain and I was on my way. He goes the extra mile of setting the watch back to the correct date/time as well.

We found genuine leather watch bands there for our favorite watches. We will be going back!…read more Beautiful bracelets and excellent service.

Boy, was I nervous to get my rings resized. My husband and I…read morepicked this set out in FL. I've had it resized, once (2021, in FL), unfortunately opted not to get it resized again. It felt like the ring wasn't actually....resized. So I figured, I'd just deal with the rings constantly rotating around my finger, and flying across the room when I throw my hands in the air. lol Eventually I just got tired of dealing with the rings, trying to keep my middle and pinky finger as closely attached to my ring finger so it doesn't fly off..To the point where I just didn't want to wear my rings. I was afraid I'd lose them if I was ever out and about. Did a little research and saw nothing but 5 star reviews @ Two Jewelers. I have never seen a business, with 5 stars across the board, no negative reviews. This is the first. So I figured, what could go wrong..today's the day, let's get these rings resized! Called to make sure they had availability for me to come in and drop off the rings - Justin answered & said " come on in! ". I was there in 10 mins. Justin welcomed me in. He checked the current size of my rings - 6. We checked what my current ring finger size is - 5. But I opted to get it resized to 5.25. Why you ask? Welllll, sometimes if I have too much salt intake, my fingers swell. If/when that happens, I don't want to struggle with taking my rings off. 5.25 felt comfortable enough for me & def felt like it wasn't going to go flying off. Left those bad boys with them & off to work they go! Came back 1.5 hrs later and bam. My goodness, it fits like a glove! Not only that, I was so surprised that they cleaned it. She was bright. She was sparkling. She felt new. She was PERFECT. So - back to their reviews. 5 stars all around, no negative reviews. I'll be damned, I see why. Something Justin said to me, before I left my rings with them to get resized. He said " I want you to tell me, when you pick up these rings, that you are comfortable with them. If not, please let us know. " To be honest, I've never had any business be so adamant on me expressing my feelings/thoughts. I've dealt with businesses whom would ask how I felt, AFTER a bad encounter. 100% happy that I went to Two Jewelers.

This is not an honest business. Use extreme caution when working with the owner, Troy. I was…read moreswindled out of over $1000. Here is my experience, which I have reported to the state government and the BBB with evidence: On 5/20/25 I requested a custom order. I came in person with two items: one opal pendant that was bezel-set in sterling silver and one small 14K yellow gold pendant with three natural diamonds. I requested that the two pieces be combined into one pendant, wherein the opal would be set in the same kind of bezel setting and the diamond pendant would be soldered to the side of the bezel, all in 14K white gold. I also requested a hinging bail so the pendant could fit over a string of pearls. Troy called on 6/2 with an estimate: $175 for the hinging bail, $400 for the bezel setting, and $250 for labor, totaling $825 before taxes. I gave him the go-ahead to begin work, he did not require a deposit. The completed pendant was ready for pickup on 6/16. I was out of town, so my husband picked it up on 6/18. The total charge was $943.20. I was immediately displeased, as Troy did not make the pendant according to my requests. The setting was not a true bezel setting like the previous one in sterling silver had been. The opal had been GLUED to a strip of 14K white gold covering the sides of the opal, there was no backing to the stone. The diamonds had been added on the side in yellow instead of white gold. Additionally, the hinging bail was not wide enough to fit around pearls. I contacted Troy with my complaints via a contact form on his website on 6/19. I received a response via email requesting that we discuss on the phone. We scheduled a time to talk and Troy called on 6/21. I explained my dissatisfaction and requested that he remove the opal from the setting, return the stones and original settings to me, keep the 14K white gold that was used, and refund me for the cost of the materials, a total of $575. He initially refused this agreement, instead offering to remedy the issues and remake the pendant to my satisfaction for ZERO additional cost to me. I held firm in my desire to have the pendant unmade and materials refunded to me and he agreed. After our phone conversation concluded, I sent a follow-up email outlining this arrangement, to which I received no response. My husband dropped the pendant off at Parkville Jewelers again on 7/1. Troy was extremely upset that I was requesting the pendant be unmade and refunded, he asked for the chance to remake the pendant to my satisfaction for no extra cost, as he had offered during our last phone conversation. I considered this and wrote him another email agreeing to it. He called to confirm on 7/2. Troy gave me continued updates on the pendant's creation via text message over the course of the next several months. He sent me two photos of the completed pendant on 9/23 with no other written communication. I did not know that the remade pendant was officially ready for pickup until receiving another text on 10/21 that read "We are letting our customers with pending pick ups know that we will be closed this Saturday for a little vacation. We are open this week through Friday. Thank you!" Because I was traveling for work, I couldn't go in person to pick up the pendant until 12/12. Troy and his wife brought the completed pendant to me for inspection. It was not great, but I was glad that the experience could end, so I thanked them and turned to leave. They stopped me and demanded an extra $350 in payment. I reminded them that the agreement was for the pendant to be remade at no additional cost, but they insisted. I paid $354.49 and left. Troy consistently refused to have anything in writing, demanding that we only speak on the phone. Troy is a swindler who does not deserve your business, and his work is shoddy anyway. The final pendant that I have now does not have a hinging bail, the bezel is crooked and doesn't match the level of the face of the opal, and the prongs on the diamond setting are bent. Stay away from this business.

Another fantastic locally owned business for you to support. They've been a long standing shop in…read morethe parkville area for over 20 years so they must be doing something right. We came here just to get a ring size and ended up buying a new ring. Not once did we feel pressured. They are just a family who wants to inform people of the best value in jewelry. We were very happy with our experience and plan on coming back.

It was a pleasure to meet with Mark and his brother. I was gifted a watch for Christmas and needed…read moreseveral links removed for sizing. The work was done carefully, and efficiently while I waited. Their prices are reasonable and they offered re-sizing of the band if I find it a bit too tight or loose after wearing for several days. This shop is the essence of reliable and courteous service. Bravo!

Called with questions on 2 items. My very old Masonic Ring has finally developed a crack in the…read moreback of the band. Mark said that is readily handled. My 85 year old pocket watch I asked about cleaning. I was told if it is running and keeping good time (It is!) to not spend the money. I think this is a great sign of integrity. I am dropping off the ring today and have great faith it will come out well!

Great service and expertise. Helped us resize rings, design a new one and took excellent care of…read moreus. Small business to support! Highly recommend.

A wonderfully delightful experience from start to finish! The team was thoughtful, creative and…read morepatient in turning family pieces into a more modern and wearable piece. Communication was great and everyone was decidedly un-fussy which made what could be a stressful experience quite easy! I enjoyed how I was involved in every step of the process and the team's ability to translate my ideas into a piece thag was even better than I imagined. Pictures don't do justice to the amount of detail in the finishes! I will be a customer for life!

Best jewelry store I've been to in decades. This is like the store on Main Street where I grew up…read moreand my grandpa's best friend owned. The owner is so wonderful and kind. We prefer I shop locally whenever possible. This is our store now. My wife's diamond tennis bracelet had some issue with the safety clasp. I don't know about that stuff. But these folks fixed it while we waited and it cost less than $10. The next time I need a watch battery or jewelry for my wife to purchase or clean her existing, we'll be coming here. We both felt welcomed and completely at home. Also, it's close to El Alteño, so you can snag the best Mexican food around before or after your visit. :D

My wife and I looked at many jewelry places looking for specific gems and rings... we finally found…read moreeverything we were looking for at Crews Jewelry. They have amazing customer service. Stacey is very knowledgeable about everything. I am very grateful for Crews Jewelry because we were finally able to find what we were looking for at a very good price compared to most other stores.

quick and very reasonable! love this place! I've used him several times and I have always been…read morepleased with his work.

TLDR: Cheap repairs at best - but the owner followed me out of the store cussing in my face and…read morethreatening to sue me over my requesting a refund or proper repair of a necklace. I have this on video. Initially a great experience, timely and "cheap" repair of a 14k necklace along with a watch battery replacement. Paid $60 for both and went on my way very pleased with the service. Unfortunately, the new jump ring from the replacement clasp snagged and I noticed the chain had disconnected but the engraved pendant had already fallen off into a grassy area. After contacting him know of the incident, he offered to look at the break and see if it could be fixed or refunded as discussed in the attached texts. Upon inspection today, we both agreed it was not NECESSARILY a fault of the repair but I still hoped to have the chain repaired with 14k gold clasp. I mentioned that I had requested this initially and he got angry. I requested a refund again and he handed me the necklace back refusing because "I didn't have a receipt" - despite him asking me to bring it in over text. That is still all fine - uncomfortable and irritating but I was fine with leaving and cutting my losses UNTIL he followed me out of the store calling me a "cheap *****", flipping the middle finger (pictured), and threatening to sue me. For what? I'm not sure. I am a young woman with self-respect and refuse to be screamed at by anyone especially not someone offering ME a service. He only changed his tone and backed away from me once I started recording him - but his grandson or nephew took a photo of my license plate as I got in my car. It felt very violating - I cannot recommend this store for repairs of any kind.

JESSICA & ASHLEY ARE DREAM-MAKERS!!! Okay may be a bit of an exaggeration... or is it?! Seriously…read morecannot be more thankful for the experience I had at the store with them. They were so patient, so kind, and so helpful. I had gone in months before... I am so picky, and could not make any decision but I knew I wanted to re-design my engagement ring for comfortably and to match my fiancé's. Of course I waited until the last minute to get my "wedding" band (do not recommend doing for stress purposes) but somehow they were able to get me EXACTLY what I wanted and make it work in the short timeframe that I had, and to top it off stay in our strict budget. Ashley & Jessica and the jeweler made my dreams a reality!!! I cannot thank them enough for the experience that I received. 10/10 recommend using Toners for any of your jewelry needs, they listen, understand, and truly want you to be happy. Such a special feeling when you know you are in good hands.

I couldn't stop staring at a colleague's beautiful, unique engagement ring. When I asked her where…read moreit was from, she told me to make a beeline to Toner Jewelers. I found exactly what I wanted on the website and the customer service in helping me with the decision and shipping it to me could not have been more helpful and seamless. I am so very happy with my purchase. I will only shop for jewelry at Toner's from here on out. Love love love this team so much. Really proud to wear my ring and tell everyone where it's from.

Bought some Goldbacks for funsies after watching the movie the homestead. Fast service, got what I…read morewanted at exactly the price of Goldbacks no premium besides the one built into Goldbacks. (More of an exchange rate than a premium). My 4 year old had a blast looking around. She thinks it's pirate treasure. Thanks again!

Wonderful to look for coins or jewelry or to sell the staff is wonderful and I have always felt…read morevalued and I feel they are upmost trustworthy people. I have also been to their shop they have in Raymore MO and had the same excellent experience. I wouldn't go anywhere else if I were selling