I've been buying from Rodger for over 15 years. He has customized a few of my award rings with diamonds. Bling Bling. His prices are very reasonable compared to the larger chain stores and he stand behind everything. Once I left there with my purchase, I get an immediate text to sign up for ring insurance. They got me covered. read more

For every jewelry need my husband and I go to Rodgers. They have a huge pandora and Alex and Ani selection where I always end up shopping. Laenah and Emily are very sweet and attentive and it was fun picking out my wedding and with them! Rodgers carries more unique pieces of jewelry including engagement rings and wedding bands. Since they have more unique pieces you'll be sure you're buying a ring nobody else has! I couldn't imagine buying jewelry from anywhere else. read more

Rodgers Fine Jewelry - Love my ring from Rodgers! - Jewelry Near Me - Lees Summit, Missouri

I love Rodgers. It amazes me that women would want engagement rings/wedding bands from anywhere else. The quality of stones, settings, and just service is clearly a cut above the rest. And rest assured that you'll be leaving with a piece of jewelry that no one else has! read more

My husband and I have bought all of our jewelry from Rodgers; engagement ring, wedding bands, anniversary gifts, and my gift when our first son was born! Rodger and Elle were so helpful during our most recent mess, when we had to file an insurance claim for my wedding set. They walked us through the process and helped make the best out of an unfortunate event. It's nice to work with a locally owned jewelry store that have kind and passionate people always willing to help! read more

My fiancee's ring had several issues relating to side-stone sizes being inconsistent (noticeably) on her engagement ring. When I brought the issue up to the staff, I was accused of seeking a upgrade for free though we volunteered to take a smaller, less valuable but CONSISTENTLY sized stone. The staff member had claimed to inspect the ring and stated it was a match, but clearly had not given the magnitude of the difference. Lie #1. The staff member then backtracked when the owner acknowledged "Yikes, that's not right" and he offered to fix it. Since new side-stone diamonds were being put it in the ring needed recast as it fit them and be symmetrical (and we went smaller carats, to 'save' them some profit). They said they would do this. Lie #2. They did not recast and so the symmetry is off in the lay of the side stones. For spending north of $10K on a ring, you'd think they'd try a little harder. All in all I hated the 'car salesman' type of interactions I had with this place. I hated the lack of trust and competence I had to have... and I hated being lied to. Clearly this was not a reputation or relationship based decision for them. Would not recommend to anyone, ever. read more

My fiance got my engagement ring at this store and we overall had a terrible experience there. I made a yelp account for this review, and also posted to Google review because the situation was so bad. First off, when he ordered the ring in mid-December, he was told it would be available in early January. Then they changed their story and said that due to holidays and office closures it would not be available until late January. However, he pressured them and was able to get the ring the day before we left on a vacation, where he proposed. He had asked for the specs of the stones to be sent with the ring, but they weren't. He got me a three stone ring and the side stones were taken from a pair of earrings that they had in store and they did not have to be sourced, which meant he got a good deal on them (which was the only good thing about dealing with this store). It was shipped to him but after he proposed, I immediately saw that the side stones were noticeably different sizes. When my fiance contacted them, Elle (a manager who he placed the order with) was very rude and defensive through texts and told him he was wrong and implied that he was trying to get an upgrade on the stones without paying for them, which is false because we liked the smaller stone more of the two that were there. He also asked for the specs of the stones and she would tell him the color or clarity but not the carat. When I went in store for her to look at it, she realized she was wrong and that the stones were very noticeable different sizes. The owner (Rodger) was there and said yes they were different sizes and they were both surprised no one had noticed it initially in store. He also noted that the prongs of the side stones were different lengths so that he thought that they would have to remake the band otherwise it would be off and in his words, an engagement ring "should be perfect." They said they had other earrings in store that should be the same size of stones and they would send all four stones to San Francisco where the ring was made and the person who made it there would choose the stones that matched best for side stones. And to be honest, I can understand why the stone size mix-up happened because the posts that the earrings were in made it hard to see the exact dimensions of the stones, even if they were the same carat. At that point, the owner said, "Don't worry, we'll fix it" and I felt so relieved. I also wanted it resized down a half size so I asked them if they could do that while it was sent out, and they said that they could. They sent it out and I waited 2 weeks before we called the store for an update and they said oh, actually it is ready you can come pick it up, which was annoying as I was without the ring during that time and they didn't have the courtesy to call when it came in. Now comes the worst part of the story because I could forgive the rudeness and mistakes if they were willing to correct their mistakes: they did not resize the ring AND while the side stones are a much better match now, the setting was not fixed and the ring itself is asymmetrical so that I can tell clearly which side originally had the larger stone. When brought up, they said they weren't sure if the company they work with resized the ring or of they forgot to do it. This makes no sense to me because there should be clear lines of communication. When I mentioned the uneven setting they said that it was in my head and it wasn't noticeable, which is just not true because they had all seen it when I first showed it to them. I didn't push the issue because we had to fight so much to get the stones to match and I was tired of arguing over something that was supposed to make me happy. I also had to ask for the specs of ring (again) when I was in store and they said they would email it to me, which they didn't. After another reminder they finally emailed it to me fiance. Overall, it was a very disappointing and frustrating customer service experience and would never recommend any of my friends or family to go here. read more

I have only been to this store once. Usually I go to Paul Dodds, but I wanted a watch repaired and thought I would try a jeweler a bit closer to my house. That was a mistake. I was in the small store for exactly 7 minutes. There were 3 Rodgers employees there. Perhaps one was the owner: I do not know. The important thing is that all three obviously saw me, and they all three completely ignored my presence in their store. You are possibly thinking, "Oh, it was busy. This lady is very touchy." No, there was only one other customer. I stood 10 feet behind her patiently waiting to be asked if I could be helped. I got nothing, not even a "we'll be with you in a minute." I guess business is good. I'll just go on to Paul Dodds. I like Troll Beads way better than Pandora beads anyway. read more

I cannot tell you how thrilled I am with the ring that I had custom made from Rodgers! I had been designing and dealing with nightmare customer service for SIX months, from several other jewelers before I happened upon Rodgers. I had just gotten a diamond shipped to me from a jewelry store in Texas. A "family friend" who was supposed to give me a deal of a lifetime, in fact had sent me a yellow diamond with a big carbon flaw right in the center. (I had told the guy no carbon and color was most important so I don't know how he thought this was acceptable). Completely devastated, I drove down the street to Rodgers and was instantly cheered up by Elle and Elise. They looked at the diamond with me with no hidden agenda. Rodger came out and looked at the diamond, agreeing it was not the G color and VS2 clarity promised, and offered to find me a better diamond. Unfortunately, I was at the top end of my boyfriend and I's budget and so getting a better diamond meant spending more money. So, basically I was asking Rodger and his staff to find a real G, VS2 for the same price my family friend had only been able to get me a K?, SI1! At about the point when I thought surely these people must think I'm nuts and won't want to bother with me anymore, Elle called me to say she was going to a conference and would be on the hunt for a diamond for me! Long story short, I got a beautiful diamond at a fantastic price. My boyfriend lives in St. Louis so I literally traveled to jewelry stores in and around St. Louis and Kansas City and everywhere in between! So, when I say that Rodgers is the best jewelry store in MO, it is an understatement because I had looked in Kansas and Texas as well! (I am pretty stubborn and I was not going to give up on my dream ring without contacting every jeweler, lol) If someone was willing to take the time to look (You would think a $10,000 sale might get them mildly interested) they quoted me a price $3000 higher than what Rodgers was able to do. And I will say I looked online at "discount" places, I went to small stores with low overhead, I went to big chains who "cut out the middle men", and I even tried my "connections" and I am shocked that the best place was just right down the street in Lees Summit. read more

My husband has been shopping at Rodgers in Lees Summit for years and has spent lots of money in there. He purchased an engagement ring for me 2 years ago from Rodgers and it wasn't exactly what I wanted so I went back and upgraded to about a $6000 ring. Let me just say, this ring was over priced and he said that he was giving me a deal. I took it in regularly for cleaning and to get it checked. One day I went in there and there was a loose diamond on one of the bands. That was fixed and I asked him if the 3 rings could be sodered and he said no as they would not be able to be cleaned if there was no space.........whatever!!! Then, about a month later, I went back again as the main diamond had a loose prong. I asked him if he could fix it as it was snagging on everything and who wants to lose the main diamond (and the most expensive part of the ring)? He stated that "he could not shave it down as this would make it more fragile." I asked him if I could trade it in and he said "yes you can, just like you can a car.......but you have to spend double!" So, that would mean that I would have to spend around $12,000 on a ring??? Are u serious??? At this point, I was so mad that I decided it was time to leave with my $6000 messed up ring and bid farewell to Rodger's Jewelers. I got in my car and headed to where I knew that I would get excellent service.....Noe's Jewelry in Lees Summit. I walked in and told Logan what had happened and asked him if he could help me and not only did he say he would exchange it, he gave me a great deal on an even bigger and better ring. No hassle, no stress, just an easy exchange. I will definitely recommend Noe's (and especially Logan) to anyone that is shopping for jewelry. Thanks a bunch Logan :) read more