I love this place! I felt like a queen when I bought my "Freedom ring" (post-divorce ring for…read moremyself). Highly recommend to anyone looking for that special piece!

We sold some sterling silver flatware and gold jewelry. Prices were fair and it was an easy…read moretransaction.

I had been given a diamond ring from my mother-in-law. She had 2 diamonds in the ring. One was my…read morehusband's grandmother's engagement ring. When my son was planning to ask his girl to marry him he came to me. I took him to Joslin's Jewelry store. He picked a ring setting, Joslin's set the larger diamond of the 2 immediately and brought my son his soon to be wife's ring. She said yes! They've been happily and blissfully married for 6 years. We had done business with Joslin's years before. Such a kind family. We were happy to entrust them with what we knew would be a special moment in my son and daughter-in-law's lives. Kate D.

Fast service, nice sales associates. Excellent workmanship. Reasonable prices. Convenient hours of…read moreoperation.

Great service and expertise. Helped us resize rings, design a new one and took excellent care of…read moreus. Small business to support! Highly recommend.

A wonderfully delightful experience from start to finish! The team was thoughtful, creative and…read morepatient in turning family pieces into a more modern and wearable piece. Communication was great and everyone was decidedly un-fussy which made what could be a stressful experience quite easy! I enjoyed how I was involved in every step of the process and the team's ability to translate my ideas into a piece thag was even better than I imagined. Pictures don't do justice to the amount of detail in the finishes! I will be a customer for life!

Top-notch service! We just brought in 2 rings for repair. One had a loose stone, and we ended up…read morenot fixing the other. They were so friendly and helpful, and they didn't charge me much at all for their work. They cleaned my rings and gave me a cleaner to take home at no charge. Based on my visit, I would buy, sell, and repair here and highly recommend them!

I got the most beautiful rings I've ever seen here!! They have a unique selection, and Emilie is…read moreamazing! Very knowledgable and helpful. We got our engagement ring and both our wedding rings here, and are extremely happy with our experience! Thank you Emilie, and Aaron! Kennedy's is the best.

This is not an honest business. Use extreme caution when working with the owner, Troy. I was…read moreswindled out of over $1000. Here is my experience, which I have reported to the state government and the BBB with evidence: On 5/20/25 I requested a custom order. I came in person with two items: one opal pendant that was bezel-set in sterling silver and one small 14K yellow gold pendant with three natural diamonds. I requested that the two pieces be combined into one pendant, wherein the opal would be set in the same kind of bezel setting and the diamond pendant would be soldered to the side of the bezel, all in 14K white gold. I also requested a hinging bail so the pendant could fit over a string of pearls. Troy called on 6/2 with an estimate: $175 for the hinging bail, $400 for the bezel setting, and $250 for labor, totaling $825 before taxes. I gave him the go-ahead to begin work, he did not require a deposit. The completed pendant was ready for pickup on 6/16. I was out of town, so my husband picked it up on 6/18. The total charge was $943.20. I was immediately displeased, as Troy did not make the pendant according to my requests. The setting was not a true bezel setting like the previous one in sterling silver had been. The opal had been GLUED to a strip of 14K white gold covering the sides of the opal, there was no backing to the stone. The diamonds had been added on the side in yellow instead of white gold. Additionally, the hinging bail was not wide enough to fit around pearls. I contacted Troy with my complaints via a contact form on his website on 6/19. I received a response via email requesting that we discuss on the phone. We scheduled a time to talk and Troy called on 6/21. I explained my dissatisfaction and requested that he remove the opal from the setting, return the stones and original settings to me, keep the 14K white gold that was used, and refund me for the cost of the materials, a total of $575. He initially refused this agreement, instead offering to remedy the issues and remake the pendant to my satisfaction for ZERO additional cost to me. I held firm in my desire to have the pendant unmade and materials refunded to me and he agreed. After our phone conversation concluded, I sent a follow-up email outlining this arrangement, to which I received no response. My husband dropped the pendant off at Parkville Jewelers again on 7/1. Troy was extremely upset that I was requesting the pendant be unmade and refunded, he asked for the chance to remake the pendant to my satisfaction for no extra cost, as he had offered during our last phone conversation. I considered this and wrote him another email agreeing to it. He called to confirm on 7/2. Troy gave me continued updates on the pendant's creation via text message over the course of the next several months. He sent me two photos of the completed pendant on 9/23 with no other written communication. I did not know that the remade pendant was officially ready for pickup until receiving another text on 10/21 that read "We are letting our customers with pending pick ups know that we will be closed this Saturday for a little vacation. We are open this week through Friday. Thank you!" Because I was traveling for work, I couldn't go in person to pick up the pendant until 12/12. Troy and his wife brought the completed pendant to me for inspection. It was not great, but I was glad that the experience could end, so I thanked them and turned to leave. They stopped me and demanded an extra $350 in payment. I reminded them that the agreement was for the pendant to be remade at no additional cost, but they insisted. I paid $354.49 and left. Troy consistently refused to have anything in writing, demanding that we only speak on the phone. Troy is a swindler who does not deserve your business, and his work is shoddy anyway. The final pendant that I have now does not have a hinging bail, the bezel is crooked and doesn't match the level of the face of the opal, and the prongs on the diamond setting are bent. Stay away from this business.

Another fantastic locally owned business for you to support. They've been a long standing shop in…read morethe parkville area for over 20 years so they must be doing something right. We came here just to get a ring size and ended up buying a new ring. Not once did we feel pressured. They are just a family who wants to inform people of the best value in jewelry. We were very happy with our experience and plan on coming back.

Stopped in to have a diamond ring resized. They pointed out to us that what we thought was a real…read morediamond was in fact a lab growing diamond, and that we had been seriously swindled by another store who represented it as a real diamond. We are able to get it appraised by another independent jeweler and take it back and force them to refund our money. We then bought the real diamond from House Of Diamonds. They brought in multiple stones for us to compare. We were able to choose the one that best suited us and they did a beautiful job with the mount and Service. This is the only place I would go to buy jewelry.

I've been going to HOD for years and they're the best! John Paul is the most talented jeweler I've…read moreever seen. He always works w me to design the perfect piece. His craftsmanship & detail to the design are impeccable. He really goes out of his way to make us feel like family. No need to ever go to another jewelry store. John Paul & HOD are simply the best.

I had the best experience shopping at TIVOL with Percy and Christopher. My boyfriend and I came in…read morewanting to celebrate our one-year anniversary, and Percy helped me pick out the most beautiful pair of earrings, and Christopher helped my boyfriend, Ruben, look at Rolex watches. From the moment we walked in, we were immediately greeted with warm smiles from all staff members. When I told Percy I was looking for earrings, she listened to my preferences -- gold, an every day earring, hoops --and helped me choose the most perfect pair of earrings that matched my style. (I'm so obsessed with them, I haven't taken them off since I got them.) Her recommendations for me were spot on -- so spot on, in fact, that I had a hard time narrowing down my earring selection to just one. Christopher helped my boyfriend, Ruben, look at Rolex watches -- and even took the time to show him some other watches similar in style and aesthetics to the one Ruben was interested in. It was clear that Christopher had a vast knowledge of watches, and Rolexes specifically. I also very much enjoyed chatting with Halston and Gary, who both helped me narrow down my earring selection and engaged in thoughtful, genuine conversation. Halston even went above and beyond to shine some earrings I had been wearing when I walked in. Overall, I cannot recommend this location enough. If you're in the market to buy jewelry, you will have a great experience here!

Kathryn always takes such great care of us... I can trust her taste endlessly, she's knowledgeable,…read morefriendly, and truly cares about helping clients find the perfect piece! Highly recommend!!

Great place, they will make just about anything you want jewelry wise. Russell made me a nose ring…read morea like 15 years ago and I had it for a long time then lost it. He is making me another and I can't wait to get it.

Wonderful group of people, expert knowledge and trust worthy…read more heard so many people going to named brand places you see in commercials and they get a different stone back lesser quality. not here , trust them with all our work we have done and quality of work. they helped me with a special project and went above and beyond lucky to have them in kc metro area. great selection , great attitudes

Was not pleased at all. Several years ago he was given a gold plated lighter of mine with my…read moreinitials on it to repair. Not a clue if it was repaired or not. I never saw it again. When I ask I got a story about him losing several things in the snow. He listed names and their jewelry he lost but never mentioned my lighter. The lighter was a special gift given to me by a general surgeon I had worked for. Never will use his service again.

What a super big con and liar! DO NOT DO BUSINESS WITH HIM!!!! Left my diamond earrings to have…read morethe post repaired and after months he said they were lost or stolen!!! When checking on them he very rudely and profanely said some very inappropriate things to me. NEVER AGAIN!! BEWARE he thinks he is a smooth talker but don't waste your time and money! For an established jewerler why do you have to pay up front when having anything done as he says he is "just a small business" and doesn't have the money.