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    Vulcan's Forge

    4.5 (18 reviews)
    PriceyJewelry
    Open 10:00 am - 7:00 pm

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    16 years ago

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    Russell C.

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    9 years ago

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    12 years ago

    I purchased earrings for my sisters last Christmas and they were beautiful moon stones. The girl that helped me was lovely.

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    Review Highlights - Vulcan's Forge

    Russell let me know about their layaway program and told me as long as I make a payment every month he will work with me!

    Mentioned in 3 reviews

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    Parkville Jewelers - Incorrect size on hinging bail

    Parkville Jewelers

    4.5(17 reviews)
    10.5 mi
    $$

    This is not an honest business. Use extreme caution when working with the owner, Troy. I was…read moreswindled out of over $1000. Here is my experience, which I have reported to the state government and the BBB with evidence: On 5/20/25 I requested a custom order. I came in person with two items: one opal pendant that was bezel-set in sterling silver and one small 14K yellow gold pendant with three natural diamonds. I requested that the two pieces be combined into one pendant, wherein the opal would be set in the same kind of bezel setting and the diamond pendant would be soldered to the side of the bezel, all in 14K white gold. I also requested a hinging bail so the pendant could fit over a string of pearls. Troy called on 6/2 with an estimate: $175 for the hinging bail, $400 for the bezel setting, and $250 for labor, totaling $825 before taxes. I gave him the go-ahead to begin work, he did not require a deposit. The completed pendant was ready for pickup on 6/16. I was out of town, so my husband picked it up on 6/18. The total charge was $943.20. I was immediately displeased, as Troy did not make the pendant according to my requests. The setting was not a true bezel setting like the previous one in sterling silver had been. The opal had been GLUED to a strip of 14K white gold covering the sides of the opal, there was no backing to the stone. The diamonds had been added on the side in yellow instead of white gold. Additionally, the hinging bail was not wide enough to fit around pearls. I contacted Troy with my complaints via a contact form on his website on 6/19. I received a response via email requesting that we discuss on the phone. We scheduled a time to talk and Troy called on 6/21. I explained my dissatisfaction and requested that he remove the opal from the setting, return the stones and original settings to me, keep the 14K white gold that was used, and refund me for the cost of the materials, a total of $575. He initially refused this agreement, instead offering to remedy the issues and remake the pendant to my satisfaction for ZERO additional cost to me. I held firm in my desire to have the pendant unmade and materials refunded to me and he agreed. After our phone conversation concluded, I sent a follow-up email outlining this arrangement, to which I received no response. My husband dropped the pendant off at Parkville Jewelers again on 7/1. Troy was extremely upset that I was requesting the pendant be unmade and refunded, he asked for the chance to remake the pendant to my satisfaction for no extra cost, as he had offered during our last phone conversation. I considered this and wrote him another email agreeing to it. He called to confirm on 7/2. Troy gave me continued updates on the pendant's creation via text message over the course of the next several months. He sent me two photos of the completed pendant on 9/23 with no other written communication. I did not know that the remade pendant was officially ready for pickup until receiving another text on 10/21 that read "We are letting our customers with pending pick ups know that we will be closed this Saturday for a little vacation. We are open this week through Friday. Thank you!" Because I was traveling for work, I couldn't go in person to pick up the pendant until 12/12. Troy and his wife brought the completed pendant to me for inspection. It was not great, but I was glad that the experience could end, so I thanked them and turned to leave. They stopped me and demanded an extra $350 in payment. I reminded them that the agreement was for the pendant to be remade at no additional cost, but they insisted. I paid $354.49 and left. Troy consistently refused to have anything in writing, demanding that we only speak on the phone. Troy is a swindler who does not deserve your business, and his work is shoddy anyway. The final pendant that I have now does not have a hinging bail, the bezel is crooked and doesn't match the level of the face of the opal, and the prongs on the diamond setting are bent. Stay away from this business.

    Another fantastic locally owned business for you to support. They've been a long standing shop in…read morethe parkville area for over 20 years so they must be doing something right. We came here just to get a ring size and ended up buying a new ring. Not once did we feel pressured. They are just a family who wants to inform people of the best value in jewelry. We were very happy with our experience and plan on coming back.

    Photos
    Parkville Jewelers - Final pendant front (notice wobbly bezel in upper right corner above where diamonds are attached, bezel doesn't match with opal face level)

    Final pendant front (notice wobbly bezel in upper right corner above where diamonds are attached, bezel doesn't match with opal face level)

    Parkville Jewelers - Store

    Store

    Parkville Jewelers - We found my perfect ring at Parkville Jewelers

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    We found my perfect ring at Parkville Jewelers

    Tivol - Xmas present from my family

    Tivol

    4.2(66 reviews)
    0.9 miCountry Club Plaza
    $$$

    I had the best experience shopping at TIVOL with Percy and Christopher. My boyfriend and I came in…read morewanting to celebrate our one-year anniversary, and Percy helped me pick out the most beautiful pair of earrings, and Christopher helped my boyfriend, Ruben, look at Rolex watches. From the moment we walked in, we were immediately greeted with warm smiles from all staff members. When I told Percy I was looking for earrings, she listened to my preferences -- gold, an every day earring, hoops --and helped me choose the most perfect pair of earrings that matched my style. (I'm so obsessed with them, I haven't taken them off since I got them.) Her recommendations for me were spot on -- so spot on, in fact, that I had a hard time narrowing down my earring selection to just one. Christopher helped my boyfriend, Ruben, look at Rolex watches -- and even took the time to show him some other watches similar in style and aesthetics to the one Ruben was interested in. It was clear that Christopher had a vast knowledge of watches, and Rolexes specifically. I also very much enjoyed chatting with Halston and Gary, who both helped me narrow down my earring selection and engaged in thoughtful, genuine conversation. Halston even went above and beyond to shine some earrings I had been wearing when I walked in. Overall, I cannot recommend this location enough. If you're in the market to buy jewelry, you will have a great experience here!

    Kathryn always takes such great care of us... I can trust her taste endlessly, she's knowledgeable,…read morefriendly, and truly cares about helping clients find the perfect piece! Highly recommend!!

    Photos
    Tivol - The watch the sized down for me

    The watch the sized down for me

    Tivol - Rolex - sold at TIVOL on the Country Club Plaza.

    Rolex - sold at TIVOL on the Country Club Plaza.

    Tivol - Rolex - sold at TIVOL on the Country Club Plaza

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    Rolex - sold at TIVOL on the Country Club Plaza

    Vulcan's Forge - jewelry - Updated May 2026

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