I had a root canal today, oh boy, I was so scared. I hate pain and I was every nervous. Dr. June Chang is an angel, she has extremely soft touch and I have to admit that I didn't feel anything. Her assistant Amy put me on ease and make very thing painless. It was a very pleasant experience. If I ever have to have another procedure I will go to Dr. Chang only read more

Unfortunately, it seems I am a veteran of root canals so here I am with another dentist in order to take care of the issue. My appointment was with Dr. Chang and Amy. I have to say, this was probably the most gentlest root canal I've had. I've had many dental procedures throughout my lifetime and even when she was injecting the area, I really couldn't feel it that much compared to other dentists I have seen in the past. The only downer about the whole root canal is I wish I wasn't having one so that I could've participated in chatting with Amy and Dr. Chang. LOL This is an A++++++ office. Do not hesitate to get a root canal here, if you need one! Just a little warning for people out there: my appointment was in the afternoon between 130 - 2PM and although they have parking, which is shared with other offices in the building, it was still difficult to find a spot. The issue seems to be that patients who go to this building use up two parking spots to park one car. To top it off, the parking spots are somewhat small and meant for compact cars. Of course, it seems everybody drives SUVs, so you can see how that can be a problem. I would strongly suggest to people to maybe get an appointment first thing in the morning -- maybe it will be less crowded?? read more

Had a root canal appointment at Mission Hills Endodontics and it was shockingly easy! Dr. Chang and Amy were absolutely amazing. I had a morning appointment and came in pretty nervous, but Amy was super calm and walked me through everything step by step. Dr. Chang is soft-spoken, incredibly gentle (seriously, hands of a god), and explained each part of the process as she went. She made sure it was the right tooth, confirmed it could be saved, and only moved forward after talking it through with me. From the numbing injection to the actual root canal -- I felt zero pain. Even after the anesthesia wore off, the discomfort was minimal. I'm seriously impressed. Already telling all my people to go here if they ever need a root canal -- Mission Hills Endodontics is the place! read more

From the front desk receptionist to staff and dr , they were amazing . My root canal procedure was easy peezy, no pain . Dr Chang was great , explained things throughly and most importantly save my tooth! I would recommend this place 100% read more

TWO WORDS - JUNE CHANG This lady is the tooth whisperer. She 100% knows her sh*t. I had a scheduled root canal and was scared as all hell. I HATE PAIN. My tolerance is so low for pain. Anyhow, I didn't even feel her inject the numbing medication! I felt NO PAIN AT ALL during my procedure! WHAT THE HECK?! All I know is I would see her in a heart beat again if I had to and I refer her to EVERYONE I KNOW! Her staff is great but she really does care for her patients! Such a kind/caring person who explains everything as she goes so that you aren't surprised by anything. LOOOOOVE HER! Bonus - they play nothing but country music in the office and I love it! read more

This is the best office I have ever been to. I was terrified to get a root canal but Ms Amy took the best care of me, explained everything thoroughly, calmed me down, even rubbed my arm as Dr Chang went in with the needle. Dr Chang is so sweet, she was super gentle, caring, and professional. Just an amazing experience. Yes, getting a root canal. The cleanest medical office (and I've been to too many) there is not one speck of dust any place. The bathroom smelled amazing, the rooms were spotless and perfectly organized. Ms Nicole was also very helpful, she gave me a couple numbers to dentists in the area since I told them I was not happy with my current one. 10/10 all around. read more

Who actually likes going to see a dentist let alone going for an endodontic care, but the staff and the doctor at Mission Hills ease all concerns. Staff is friendly and knowledgeable about billing. Gave me accurate information relating to the insurance coverage and my portion of the coverage. The doctor does show compassion and concerns about their patients need. I was hesitant, but the work was smooth and took time with the procedure ensuring work is properly performed. Leaving their satisfied. read more

Mission Hills Endodontics - Endodontists Near Me - Castro Valley, California

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I had a great experience with Mission Hills I'm so happy I made the trip to see them! Nicole was very kind and gave me all the info I needed before I came in up until I left. The procedure was quick and easy. Even though I had some pain Dr. Change's constant reassurance and Teresa's helpfulness and attitude made the experience enjoyable and bearable. They make a great team I would highly recommend them! Thank you again! read more

Office staff great Doctors are great Would recommend this office for sure With no problems at all. read more

I required a root canal and was referred to Mission Hill Endo in Castro Valley. Very easy to schedule the appointment. The front office staff was very pleasant and easy to work with. Dr. Chang was awesome and very comforting; her dental assistant was also great. I was probably there less than an hour and felt no pain at all during the procedure. I highly recommend them for any Endodontist service needs, very professional. read more

Dr Chang is very professional, caring and considerate. My old root canal retreatment is kind of challenge but she's very careful and fixed it. Definitely recommend to anyone who has a need. read more

They do amazing work and definitely easier stress on the entire process. For a friendly staff and very professional I highly recommend this spot for a root canal needs. read more

Dr June Chang was so nice and gentle today! She really took care of me. Getting a root canal isn't fun but she got me in and out in about one hour. Thank you doctor! :) read more

Thinking about any dental work shoots my anxiety through the roof. I can't even make an appointment without fear lol! But man oh man Dr. Chang and her team did their thang and they did an amazing job. They were soooo comforting and ensured me that everything would be ok! They were very positive and gave me updates during the entire appointment which gave me so much relief. I had to get a root canal and didn't feel a thing! I would definitely recommend Dr.Chang. And would see her again instantly if I had to lol. read more

Amy, Dr. Chang, and Nicole all made my experience here so smooth and painless. Nicole is the front desk receptionist and she is just wonderful. Dr. Chang definitely found her calling as she made my root canal retouch procedure very painless and immediately eased my anxiety. She steps you through the entire process and is very thorough. Amy and I immediately hit it off. She is such a sweetheart and made me feel right at home. No kidding after my appointment/procedure was done I talked to Amy until the office closed. I was the last patient so it was appropriate/fine. :) I'd recommend them to anyone in need of root canal services. read more

Had a few root canals done there within the last 30 days. The service from beginning to end was one of the most pleasant experiences I ever had, from the receptionist that called me too ensure that I was comfortable with the timeslots that were offered and efficient billing (no surprises), to the fast efficient service that I received. I was in and out with no problem, They made sure that I was comfortable, they made sure that I was numb prior to the procedure, there was an a bunch of junk floating around my mouth because the technician was so efficient, I could go on and on about their service. It's worth the visit!!! This is as easy as it gets!!!! I have had some bad experiences and this was really the most pleasant by far. read more

Recent dental treatment on referral from my regular dentist to Mission Hills Endodontics -- a root canal, which by popular history is the "worst experience" in dentistry -- and I found that the professional quality and hands-on care by both Dr. Chang and Dental Technician Amy were first-class service. Their detailed explanations thru the course of treatment were very supportive and reassuring to my prior anxieties, and the "goody bag" at the end of care was a real bonus. At end of day, the only discomfort was the needle-stick from three shots of novocaine, and this readily resolved by a couple of Tylenol for that evening. Kudos to Mission Hillls for excellent professional staff and very supportive "chair-side manner" in great care of (previously) nervous dental patient. Richard (from Castro Valley) read more

Dr Chang was amazing. I didn't feel the initial anesthetic injections AT ALL. Her assistant was very attentive to my fears (it was my first root canal). Dr Chang was gentle and sweet. If you are nervous as I was to get this procedure, don't be. I didn't feel a thing! 100% recommend Dr Chang and her lovely assistant! read more

Ten years ago I had a root canal that was a hellish experience. At my daughter's recommendation I went to Mission Hills recently and had a painless experience with June Chang, DDS. I highly recommend these people. read more

This place and especially the "assistants/reception staff" are weird to say the least! First red flag, the high prices! Second red flag, when you go there, the office door is locked AT ALL TIMES, isnt that illegal? I believe so, which is why you see mandatory signs posted in public buildings that say these doors must remain open durring business hours! Third flag, they have you waiting in the hallways which are so hot you can barely breathe! (They are so cheap, they and or the building premises dont turn on the air conditioners)! Now how is that supposed to make a comfortable impression to an already stressful situation! It dosent! Fourth red flag, they dont care about your time, they make you wait long times to be seen and blame it on "circumstances". Several other reviews indicate this place is crooked, beware and do your homework first on exactly what you will be getting into before deciding to use this company!! Fifth red flag, Jung, notice she only has DDS behind her name title, that means shes just a regular dentist, but charging these overinflated speciality prices?? Could it be that dentists that refer to this place get kick backs of some kind, it's almost like a whole thought out process they have just to get you in the door and then tell you you need things you really didnt HAVE TO HAVE DONE and they surely dont give you any less expensive options as a first choice! Their customer service and tactics are horrible to say the least, a real feeling is left with you like they just dont care about much except for the money!! read more

Horrible service and business practicas as well as very unprofessional, they made me wait 3 weeks for an appointment and then because I didn't answer their confirmation phone call because I was at work on a Friday, they changed my appointment and wasted my time not days, weeks. Worst place ever had another appointment within days at a new place. Don't waste your time or money here. read more

Great and very professional doctors! Plus excellent service and nice staff. I visited that office even they are not in my network and do not regret that, because they were able to help with my problem when others could not. Highly recommend them! My warmest thanks to Dr. June Chang. read more

This was the best dental experience I've had. Note that there are three offices of "Mission Hills Endodontics". There are additional reviews for the same Endodontists on the Yelp pages for these other offices. NEVER get a root canal from anyone but a specialist (Endodontist). It may be easier and cheaper to let your family dentist do it, but they do not have the training. They may also lack the right equipment and probably have less experience with root canals. After a number of months of increasing discomfort I finally saw Dr. Hsu. On the first visit X-Rays were taken and options discussed. A root canal was going to happen. It would be my FIRST. I have strong aversion to any dentistry. I've never been easily numbed- to the point in past sessions where I just told the dentist to finish a filling and I dealt with the pain. I really hate the whole thing, and now they are going to scrape the NERVE out? Not a pleasant thought. I discussed all of this with Dr. Hsu. He listened, asked questions, and in the end convinced me that he could make this a much more comfortable experience. A week later I was in for the procedure. Again, Dr. Hsu was pleasant, personable, and engaged. He did an excellent job of numbing the area. I never felt the anesthetic needles go in. That has never happened before. By the time he was drilling and scraping I did not feel a thing. Normally, other dentists have had to shoot so much stuff into my mouth that my whole half-face gets numb. That did not happen either, so Dr. Hsu is evidently very good at knowing exactly where to put those needles. He used both the high power microscope and "feel" to clean out the roots. He was patient and seemed thorough The procedure took about an hour, including waiting for the anesthetic to kick in. It seems that Mission Hills Endodontics has more specialized equipment for Root canals. The high power microscope means that they can see down inside the tooth and into the root canals. Dr. Hsu used another measuring device toward the end of the procedure to evaluate the job. The X-Ray equipment looked new. The office staff and dental assistants were all friendly and thoughtful. The office is new and it has a comfortable feel to it. I would (and already have) recommended Dr. Hsu for root canal work read more

Dr. William Cliff,@ the San Ramon Mission Hills Endodontics office performed my root canal in 11/13 and did an excellent job. He and his staff were professional,courteous and highly skilled. I could not believe my fairly involved (according to the referring dentist) root canal took less than an hour, much less than the other 2 root canals I'd had. I hope I will not need his services in the future, but if you do I highly recommend the Mission Hills Endodontics offices San Ramon & Castro Valley. Thanks Dr. Cliff & team! read more

I Have to say it was a pleasure to meet June Chang and her assistant Matty, from start to finish they were excellent. I got a root canal done and didn't feel anything from start to finish. I have to say they work great as a team. Very professional. I will definitely recommend them to all I know. read more

One of the worst experience you could ever imagine! The Short Version: I went to do retreatment for a root canal to save the tooth and after she ruined it and get paid in full she recommended extract the tooth! AND WITHOUT issuing a refund!!! The Long Version: I visit it June Chang at Mission Hills Endodontics to check a tooth that I had a root canal for it since she is an Endodontics, I thought the tooth had a sensitivity to cold/hot but it turned out it wasn't the source of it! At the start, she did an exam to check the tooth and she said it wasn't the source of the discomfort that I was having but it wasn't done correctly and if I didn't fix it I would lose it within few years! I told her if that's true I can go to the same doctor to fix it for free (since I already paid for a root canal) Chang said since the doctor who did it wasn't able to do it correctly the first time she will probably fail the second time! When I agreed to do it, The actual cost was higher than what I was told over the phone and what shown on Cigna website (My Insurance), they said that the retirement cost is more than a normal root canal, they should have mentioned that over the phone when I asked them, especially that I have told them it's a retirement for the root canal! How is the retreatment which is done in one session for 1 hour is more expensive than the original treatment that took 4 sessions WITH a permanent Filling! Anyway, After she is done and put a temp filling she told me to wait for 4-6 weeks to fully heal before going to your general dentist for a permanent filling AND she doesn't recommend a crown for this tooth because it won't last for long!!! Why would I pay for a second root canal (more expensive one) if the result is the tooth will fall off in few years. The tooth didn't heal and start hurting me I went to my general doctor and she told me that it had an infection I called Chang and they gave me antibiotics and something else for the pain, of course, the pain stopped and the tooth get better for a while when I finished the pills the tooth started to hurt me at random times I am unable to eat on it at all because it will hurt me and if the food little harder than normal it will hurt me bad. I went back for a 3rd visit to Chang and her professional opinion was to take the tooth out, I told her the whole point of my visiting her is to FIX and SAVE the tooth not losing it. I told her to try a second retreatment to save it and she refused! I told her to refund the money so I can go visit another doctor that might be able to fix what she did and she also refused! I went to her to check a tooth that was alright (It wasn't hurting me, I was able to eat on it and had a permanent filling) and get it ruined (It's hurting me now, I can't eat on it and it have temp filling) and I already used the insurance for the retreatment so I can't visit another doctor to clean her mess. I wasn't warned before coming to her but if you are reading my review then you have been warned and you have no excuse to make the same mistake. Sorry, it's a long review and best of luck to you. read more

This was an overall good experience. Nice staff, quick and easy root canal procedure. Went in with a lot of pain and left feeling better. Would recommend! read more

Dr. Chang is amazing and very gentle. She walks you through everything she is doing and her staff is amazing and super friendly!!!!!

This place is amazing! First off let me tell you: I have a crippling fear of root canal procedures. As my dentist does not do root canals, I was referred here. The staff was very welcoming & incredibly hospitable. Since the office is air conditioned, they provide blankets in case you are cold, & let you listen to either your own music or their music w/ in-ear headphones to calm you down. Since I had a hard time numbing up, they gave me abt 4 shots, which I didn't feel b/c by then the nitrous oxide + the numbing gel had already kicked in. Patient comfort is their #1 concern. If you ever have the misfortune of having to get a root canal done (take care of your teeth, ya'll) and have the financial capabilities to come here, do so! Karina was one of the dental assistants, & was absolutely wonderful. read more

Went in for my first root canal, so what can I say...WOW!! What a great experince from both staff and endodontist, both were gentle, comforting, and reassuring. The procedure lasted less then a hour and pain free, I requested for nitro gas due to past denture events I would get multiple shots of novacaine and still be in pain. Hope not to return, but if I must I am returning here. read more

Best dental experience. I didn't feel a thing! But seriously. I have no insurance and root canal is no joke. They worked with me to get a payment plan going. The staff are incredibly nice, including Dr. Hsu. They explained the whole process and all the options available to me. Everything is super hygienic. It's unfortunate that my root canal had to be turned into an extraction, but that's not their fault. And to make it even better, they reimbursed me my money for the mistake. Great customer service. read more

Undeniably the best customer service and amazing patient care! Thank you Dr. Chang and Mindy for putting me at ease despite such an intensive procedure. So professional and so kind. read more

Simply put, this place is amazing! This was some of the best customer service I have ever received from a medical office. I can't say enough about June Chang, DDS. She explains everything before she does it, has a gentle touch, and is very considerate of your needs. Her assistant even rubbed by shoulder while I was getting my shots to calm me; much appreciated. (I even told her I'd like her to do all my mouth shots from now on) When I left, they gave me an awesome goodie bag. (A note explaining what to expect after numbing went away. Aquafina water, samples of Advil /Tylenol, lip gloss, breath mints, and a granola bar...all in an great little tote) I HIGHLY recommend this place! read more

Scum bags - to sum up lightly. My daughter was referred to them by her regular dentist when her tooth got injured in a sports related activity. They performed a root canal and since it was a front tooth, the filling had to be carefully matched. My daughter had to go back to their office twice for the color of the filling to match - with us paying each time. This was a few months ago. Today, I found out that the filling was just temporary and that my daughter had to go to another dentist for a permanent filling. What do they take us for? I had my root canal on my front tooth too and it took my dentist to match the tint of the filling in one try and this was ages ago and my filling still holds! Crooked people. Really crooked. I will file a case against them with the board of dentistry and too for insurance fraud. read more

I do not recommend this place i felt i was treated like another transaction rather than a patient. I came in because i needed a re treatment for a root canal. From the beginning, it was a hassle to have the receptionist find my insurance info apparently it was not available per my dentist who referred me to her. The day of the appointment, The dentist rushed to make her diagnosis i had to asked her to explain more, so i could feel more comfortable with the procedure since my previous experiences haven't been the best and i told her that. she was checking me and being short in her responses, later was looking at the wrong tooth until i told her, per the assistant it was the computer acting up. And the doctor said she was ready to do the treatment right there because she had me set up for treatment, so again the receptionist set me up for it without telling me. I told her to stop because i had just came in for the consultation and wasn't ready neither comfortable at that point. The doctor was in such a rush that didn't repair in even saying good bye. She just stood up and left the room. So obviously i did the same. Hopefully this people starting from the doctor, can have a more human/customer service approach rather than just looking at people like transactions. read more

Mission Hills Endodontics - Endodontists Near Me - Castro Valley, California

the doc was more than great, did not feel the injections go in at all. will Go to her or the staff without blinking an eye, will refer family and friends there too. did not wait long in her outer office, Darryl S.. this office needs more than 5 stars for sure!!! read more

Horrible experience with this Mission Hills office in Castro Valley, CA. My wife went to her appointment on May 18 for a root canal treatment. They put her on the chair, NUMB her, and then discuss the co-pay with her. "Sorry", they said. The co-pay is higher because they miss-quoted us. They sent us a quote a week before the appointment and we approved it. So, my wife called me from the dentist office to let me know that the quote is higher than what we approved. I asked to talk to the people at the office to find out why the cost is higher. They explained it to me. I said "ok". Then they said again, "sorry" but they need to reschedule my wife's appointment because they are running behind and because it took 10 minutes for them to explain the new cost to us. REALLY? I talked to Tami...THE OFFICE MANAGER, I said: "you guys numb my wife then send her home?". THE OFFICE MANAGER said because they are now running 10 minutes late. To make a long review short, I said ok, let reschedule the appointment. THE OFFICE MANAGER put me on hold, then came back on the line and said to me maybe their way of practice is not a good fit for us so they can't accept us as a patient. The judgment about Mission Hills Castro Valley's business practice in Castro Valley is yours. read more

This is the best dental office I've ever been to in my life! I've came to there office many times for, two different retreatment of failed root canals! The office is beautiful and the staff is the best! They go above and beyond to make sure your comfortable and explain everything throughly so you understand exactly what's happening! Thanks so much Dr. June for all your help, and your lovley assistant's and staff! The dentist is the last place I want to go but when I do this will always be my first choice! read more

This place is amazing!! If I ever need a root canal done again i know who I'm calling.

This dental office is awesome! I was referred to them on an emergency basis, and Dr Rose was able to see me the same day. Dr Rose did a root canal and I never even knew he was doing the procedure until it was over, no pain and he was very professional and skilled. The staff is amazing as I had an issue with my insurance and the staff has helped me work it through on every detail. They are outstanding, very supportive and willing to make every effort to help, especially Amy and Mags. I have let my regular dentist know to refer as many patients as she can to this office, as needed. I never thought I would find a dental office this efficient, helpful, and professional. I'll be back. read more