I would not recommend working with these people. They left my fiancé and 3 year old son without a…read moreplace to go. They offered us the place Sunday afternoon without us meeting them or touring the place. We set up a time to look at it Monday during my lunch break and told them we would take the place. They did not send us the lease until 7pm that night. We sign it Tuesday and send it back to them once my fiancé was done with her night shift. We get a message Tuesday afternoon that they gave the place to another family.

This is a review of a different sorts because it's from the POV of a potential renter…read more I met Micheal as a matter of fate while in Foster City, having a coffee on the bay. I was casually looking in the area for housing, due to relocation for work. I walked passed a home with a sign for lease. Micheal immediately answered and had me stop by. He was so accommodating with the late notice and very knowledgeable. Let me explore the home, gave details on its background, and answered questions about the area. The residency was staged so eloquently. It was light, airy, and felt like you were already home. Needless to say, of course I fell in love with the property! Micheal's enthusiasm during the process was so contagious and I got my application sent to him within hours. He made the process so seamless and kept in touch via text. This story doesn't end with the happiest ending. My application was not chosen by the owner of the property. I live and own a home in Los Angeles and I can now tell you officially - housing competition is an extreme sport in the Bay Area! My heart was just crushed because I fell in love with this little bungalow however, Michael was so genuine and kind - even while giving me the bad news. So. BIG BIG sigh. I am so grateful for Archer Homes. The kindness and humanity from them really made a tough situation easier to digest. I am back to the drawing board on looking for a place to rent. And who knows? Maybe I'll just shift my search to buy instead. If that happens, I'm calling Michael ASAP!! Those looking to sell, buy, or rent - let Archer Homes be your pony in the race. My quick experience with them has made me a fan for life. (And if you're renting, lemme know! I gotta move! Haha)

Hosanna did an outstanding job with the home purchase. She was very diligent in looking into all…read moreareas of the purchase and made sure all of the aspects of the home are looked into thoroghly. She also was excellent in negotiating with the seller agent in this case to make sure its considered in right stead. Hosanna is also very proactive in following up with all aspects to make sure every part of the process is happening on time. She will always double check and ensure everything is progressing well and nothing is missed out. She has been very thorough and clinical throughout the process.

Hosanna is a passionate and dedicated realtor. We met her at one of the open houses in Milpitas…read more Even though we were not interested in that house, she shared all the details and made us think about many aspects of the home and not just the defects/shortcomings that can be fixed easily. We felt her years of experience in all conversations and decided to have her as our buyer agent. She is very honest and ensures that every communication is documented and shared in a timely manner over text/email so that there is no room for ambiguity. Being a first time buyer I was a bit stressed and anxious, but she calmly listened to every question and provided professional advice, and patiently guided us through every stage and step of the process. Even after closing, she kept in touch to answer both specific and generic questions. I highly recommend her to all buyers, esp. the first time buyers.

I still look around my house and feel gratitude for what Alex and his thoroughness helped us…read moreachieve. We live in what I would consider paradise. Not only that, but Alex still sends us holiday cards every year. It's not because he wants more business, either. He's just a genuinely kind (and brilliant) person.

The Heng Seroff Group is a top notch real estate agency. Alex Seroff was my agent, and I was very…read morefavorably impressed by our initial phone call, but my esteem grew by leaps and bounds at every step of the selling process. Alex was retained to sell my mother's home just before Santa Clara county went on Covid-19 lockdown. Yet Alex found ways to continue renovations, keep me apprised of progress, attend to every little detail, remain calm throughout (despite the unusual, stressful circumstances), and assuage my market concerns with realistic assessments and solutions. He is also just so easy to work with being kind, intelligent, and extremely articulate. Heng Seroff impressed me as an agency by holding weekly online meetings discussing market data that clients could participate in, and by producing such thorough, attractive marketing plans and packages. In the end, a solid offer was submitted the week the house went on the market and closing went as smooth as silk. If you're looking for a highly professional, service-oriented agency, make sure you call Heng Seroff and ask for Alex. Seriously. I couldn't be more pleased.

After buying the house with Alan a few years back we knew then that when it will be time to sell…read morethe house we will do it with Alan. We met with Alan and he listen carefully to our wishes, he gave us a direction, some advice and together we agreed what will be the right way to put the house on the market. Alan imminently took the lead, brought over the contractors, prepared the house for the Open House and made it so nice that we even had second thoughts if we should actually want to sell such a nice house. He handled the open houses professionally! We really didn't do much, Alan lead the process from A to Z, send us a daily updates and sold the house within a week with a much higher price than we asked for. Alan is a professional, knowledgeable and an amazing person.

Alan handled our San Carlos home purchase. With his help we were able to get our dream home in a…read moredifficult market. Alan knows the area and understands quite a bit about how homes are built. He was able to steer us away from some costly fixers that we were taken in by. Alan is willing to be patient with his clients. He worked with us for two years while we saved, learned where we wanted to buy, and found just the right thing. He is the right mix of proactive and responsive, without being salesy or pushy in any way. He was a trusted partner for us. When we did find a home we liked, Alan went above and beyond to ensure that we got cash back to cover items that inspectors found, that we got rent back dollars, and even a new washing machine when it turned out that the one in the home had a leak. It's clear that Alan takes great pride in ensuring that he sets up his clients with quality homes they can depend on and build their families in. I don't think you can do better than Alan when buying a home in the Peninsula!

We were honestly starting to feel like staying in the Bay Area just wasn't going to be possible for…read moreus. The market felt overwhelming, and we weren't sure how we were going to make it work. Then we connected with Pamala--and everything changed. From the very beginning, Pamala brought a level of professionalism, knowledge, and calm confidence that immediately put us at ease. She took the time to truly understand what we needed, guided us through every step of the process, and never made us feel rushed or pressured. What stood out most was how much she genuinely cared. Pamala went above and beyond to help us secure our home. We're incredibly grateful for her hard work and dedication, and we give Pamala Meador our highest recommendation!

We have not been direct clients of Pamala. We were helping our recently widowed neighbor navigate…read morethrough a very difficult time. When, Terry, our neighbor, was no longer able to live independently, Pamala became the listing agent for the sale of her home. Pamala is an amazing problem solver with a tenacious ability to get things accomplished. We were amazed to see how she navigated through this troubled listing overcoming all odds. You can be sure that we will choose Pamala to list our home when the time comes.

We purchased our first home in the Bay Area (Los Altos) with Susan back in 2006 when we were…read morecompletely new to the area. In 2024, we sold that house with her and purchased another in Los Altos using her services. All three experiences were exceptional, but this review is regarding the sale of our house. Given that the house was nearing 20 years old, she and her team walked through every element of the house to identify upgrades, repairs, and other changes that would make the house as turn-key as possible for any buyer. She spent multiple months coordinating and supervising contractors -- all of whom were high quality and several of whom we have used to update our new house. Ultimately, her work resulted in three competitive offers and the resulting sale was well over list. Closing process was painless. We are very happy and would use again and recommend her services to others. She was very professional and really took charge of the process and made sure it went smoothly, while communicating effectively throughout.

We bought a house in a premium neighborhood with Susan as a listing agent! Everything in the house…read morewas falling apart as we soon as we moved. The facuets, toilet leakes, refrigerator ,door knobs, garage door opener etc Nothing was stated on the disclosure and we ended up spending time fixing things in the house on our dime! Clearly this was a very bad experience and i will be very mindful to go by her as a prospective buyer and not to rely on her inspection reports.

We had an awesome experience with John as our agent…read more John was very quick, efficient, very informative, and he did an awesome job helping us close in 21 days. John truly exceeded our expectation and we highly recommend him.

I recently bought a property in Campbell with John's help…read more John is always helpful, sincere and responsive. I was a first time buyer and started with little knowledge on housing market, but he guided me in every aspect, connected me to other professional people (loan, insurance, etc), and answered all my questions quick even at night/weekend. We visited many properties together and his opinion helped me understand positive/negative side of each one. He has never been pushy, and careful not to make a customer overpay for a property, especially at bidding process where a buyer tends to lose composure. I am thankful for all his help and would recommend him to anyone looking for a house in Bay Area.

It's hard to formalize how incredibly amazing Shelly is at what she does. My husband and I…read morepurchased our very first home in June (right before the mortgage rates spiked) and if it weren't for Shelly, I think we would have missed our window entirely. From the get-go, Shelly was absolutely wonderful to work with. She's professional, knowledgeable, and really goes the extra mile in every single aspect. As an example, we looked at a townhome where the HOA was under litigation - rather than taking the seller's word that the lawsuit would not fall on the homeowner, Shelly used her vast portfolio of connections and called up an expert on the matter. Long story short, we managed to avoid what could have been a devastating blow to our finances. Not only is Shelly a rockstar in her industry, but she's also just an amazing person in general. We definitely had a budget that fell on the lower end of her normal property price range, but you would never know that. She treated us like we were royalty and we are so grateful for her. Thank you Shelly! You're amazing!

Shelly is truly a godsend!! As a first-time home buyer, things would've been a lot scarier if I…read moredidn't have an agent as honest, caring, professional, resourceful, and knowledgable as her! I first started househunting 2 years ago, and was only able to pull the trigger recently. Shelly's been incredibly patient with me and my naiveté throughout the process. She worked through ever-evolving budgets, preferences, mortgage laws, etc. while teaching me about Bay Area real estate, and helping me hone in on the kind of home I truly wanted. She makes your goals her own and for her, the job isn't over, really ever. She defaults to going above and beyond, and doing so with class! Whether it's hand delivering offer letters to add an x factor, or regularly calling to check in on me, even though I moved into my new home months ago. Her long history in real estate and her expertise is demonstrated in so many different ways. Her instincts are razor sharp, whether it's helping dial in (or omit) certain neighborhoods/locations from my search, or saving me big time by strategically placing contingencies on offers. Nearly every open house I attended, the listing agent personally knew, or had actually worked with Shelly in the past. She's built up a large network that she can leverage for virtually any real estate task. I cannot recommend her enough, and I myself really look forward to working together on the next real estate transaction, whenever that may be. Thanks, Shelly, for pouring your heart and soul into the search for the perfect home for Kai and I!!