I've been shopping for a trailer online for months.....after reading a few negative reviews, I initially avoided Mirage Trailers in Nampa....so I visited 2 competitors first. The first competitor (TrailersPlus) I walked in READY to buy, and received the WORST customer service. I waited for an hour for help. I asked about a special order build price, and 2 weeks later, I have still NOT received my build quote. Hot Deals N Wheels in Garden City, was helpful, I received answers RIGHT ON THE SPOT. I left with a positive opinion, that I might return and do business with them. Then, with reluctance, I visited MEI Trailer Sales in Nampa. I figured, I'd just go, and just get them crossed off my list. I was greeted by Nathan Newman. He was very professional, and answered 2 hours of my questions! We looked at several trailers, he showed me different options, and we sat down and priced out a few different build options. He told me, the lead time for a build to order is approx 3 weeks (where everyone else was 6~8 weeks). He told me, he would recommend ordering the trailer, and that way I can get it the way that I want. I was very, very tempted. If it were not for my birthday the day before.....I probably would have ordered my trailer. But, I wanted to take one home THAT same afternoon! I estimate 6~8 other trailers were picked up during that time frame! What a busy place!
Seriously, MORE trailers were picked up (delivered) in that 2 hour window, than the total number reviews on Google! I am betting, that if all the happy customers wrote reviews, their rating would be near 5 stars. I'll give them my 5 star rating. I am NOT an easy person to please.
If your shopping for a trailer, give a call to Nathan Newman, or Dave Wegley. What I enjoyed the most from this buying experience, was the care that I received. I was treated with professional respect, like my business was actually important, the entire time I was at the lot. That, earned my business on the spot. The trailer I purchased, is an EPO 6x12 Single. It is an "Entry Level" trailer. I have the inside paneling removed so I can add insulation, windows, and more lighting. I have to say, that I like the build quality. I picked up the windows and additional parts from Mirageinc. They are actually just down the street from the Retail Lot. While there, Crissy (beautiful gal with a brilliant smile) got me in touch with Matthew Jonak. Matthew was Very Helpful in showing me the parts I needed. We popped inside the shop to look at an install. WOW! What a BUSY shop. I encourage anyone in the market, to stop by and see these being built! A Local product, is good for the Local Economy! Knowing this, I might just buy another trailer! A little bit about myself....I've lived in Idaho for the past 8 years. I moved here bringing out of state money. I've invested over $1M into the local real estate market. None of this personal information was ever disclosed to any of the sales staff helping me. My little modest 6x12 single axle entry level trailer (my first purchase with MEI and Mirage) and my subsequent window parts purchase, was treated no differently than if I were a repeat customer buying a Top of the line $20K + toy. These people, will take care of you! Even the new guy, Cory, was hard at work doing grunt work, running all over the place. Everyone was always pleasant to speak to. I wonder.....if those few bad reviews were posted by those people that just cannot be satisfied if it hit them on the ass? My experience with this company just keeps getting better! If your shopping for a trailer or parts, I think you owe it to yourself, to see them yourself. I think you will be impressed.....I was, and still am. read more