Bought a 6'x12' single axle utility trailer over a year ago now, this little black beauty works…read moregreat, pulls well and handles most of the demand I put on it, two issues have come up with this trailer 1- screws on the drop down rear ramp door continually come loose depending on foot traffic, causing the decking to pop while walking on the door. (I use said trailer for general construction purposes, lots of in and out to grab tools) 2- left rear blinker quit about a week after purchase ( found a bad splice in the wire, probably happened during construction of the unit) All said, would purchase again, but next time spend a little extra for the dual axle, and more room.

The trailer quality is ok. Had a defect on the walk-in door. They didn't put any adhesive on the…read morefront end of it. The result was the tin caught in the wind and ripped back. Turned in a claim on Sept. 5, 2025. First got the runaround, then Gabra quit taking calls or answering emails. Now, April 10, 2026, the place they sent me won't repair it. TERRIBLE customer service. Way to stand behind your product. I'd pay a little more for a better quality trailer and customer service in the future!

Went in to ask about some questions they where polite and quick I highly suggest coming to them if…read moreyou are looking for a trailer.

Horrible experience. They misrepresent what they sell…read more Jason the regional manager is rude and confrontational.

An erronious charge made to invoice and management refuse to reinburse. A convenience fee charge…read morethat is used for credit cards was added, however a debit card and debit transaction actually occured. UPDATE: It took a month but there was a full refund for the overcharge. You evaluate why it took a month for a $115 refund that had to clear several corp hurdles and could not be addressed at the local level.

We needed propane and have been going to chevron until we saw their ad online... are you kidding…read moreme?!?! 99cents for a gallon of propane!!??? That's incredible!!!! They're pretty quick to come out and help (gotta press the button), they're friendly and have given us great customer service every visit!

Josef is a tremendous service advisor. He has been very helpful as new travel trailer owners. Thank…read moreyou sir

Sam at the check-in counter is great! She is super friendly, knowledgeable and seems to genuinely…read morecare. Fit me into the schedule quickly. Prices are comparable.

Out of all my years dealing with dealerships, Freightliner Northwest in Boise is by far the worst…read moreI've experienced. They ignore what you ask them to inspect on your truck, and will do any unnecessary diagnostic they possibly can to rack up a big bill Without any authorisation or requests. Then when you explain you did not need all the extra work they put in, they will threaten to keep your truck hostage until the bill is paid. I spoke to Natalie today to just understand why my bill was so high for a simple truck inspection and she refused to explain and hung up the phone twice on me. I, as a small business owner, now have no choice but to pay their demanded price or else I can't get my truck back. I feel like a hostage at this point, no dealership should ever make you feel like that. Please avoid Freightliner Northwest in Boise at all costs! I promise you won't leave a happy customer.

I give four stars for my previous experience with the parts department but three stars for my first…read moreexperience, yesterday, with the service department. My wife and I both have Toyotas; me, a 2018 RAV4 and her, a recently purchased 2023 4Runner. Edmark is the closest Toyota dealership to our home in Star. We brought my wife's vehicle in for an oil change. According to our purchase agreement, we have five free oil changes. Using the VIN, the dealership can verify this. I had verified this with someone over the phone, but upon arrival, I had to mention it to the service agent. Apparently, there are no notes kept in their customer data files. We left the car and returned home. We did not say whether we planned to wait for it to be finished. While another gentleman handled us when we arrived, our actual service agent was Mark. After we dropped the vehicle off, I received a text from Mark, creating a method for me to stay in contact with him during the time the 4Runner was being serviced. I was told by the other gentleman that checked us in that we would receive a call or text, letting us know when the car would be done. I never received any communication. Having dropped the car at 8:15 am, I contacted Mark about 12:30 to inquire whether the vehicle was ready. He apologized and texted that he was told that we would return shortly to pick up the car, which I guess means we don't receive communicaiton about the status? We picked up the vehicle in the afternoon. Mark was nice enough. I asked what our timeframe was for our free oil changes and it took him a while to look it up. He did provide that information to me. He called for a porter to bring our car around. He then pointed us across the service area to where our car would be. We saw a blue 4Runner that looked like ours parked and ready to leave the bay. Unfortunately, that was not our vehicle, which was already pointed at an angle within the bay. So, I'm pretty sure Mark had the young man bring the wrong car around for us. Overall, my first experience did not wow me, or leave me feeling confident in the Edmark Toyota service department. Since I'm going to be in the market for a certified pre-owned Highlander or RAV4 next year, I'm wondering if Edmark is where I should do my shopping. I haven't had any experience with the sales department yet.

**Extremely Disappointed With Our Service Experience**…read more My husband and I have owned Toyota vehicles since 1990, and we have remained loyal to Toyota because of its reputation for quality and reliability. When we purchased our 2025 Toyota truck from Edmark Toyota in February, we also purchased the $2,000 service package after being assured by our salesperson, Jeremiah Clemons, that we would receive quality service. Unfortunately, our first service experience has been extremely disappointing. When I brought the truck in for its first scheduled service, I specifically and clearly instructed Keegan, who was coordinating the service, **not to rotate the tires**. The tires had been balanced the day before, so there was no reason for them to be rotated. I expected the scheduled inspection and oil change to be completed--nothing more. When I picked up the truck, Keegan told me that the tire weights had apparently fallen off and that they had decided to rotate the tires anyway. When I reminded him that I had specifically instructed them not to rotate the tires, his response was essentially, *"We decided to do it anyway."* What was even more frustrating was the lack of accountability. Instead of simply acknowledging that my explicit instruction had not been followed, I was given explanations about who had previously installed the tires, what weights had been used, and the fact that my instruction had not been written down. Regardless of how the situation occurred, the fact remains that I gave a clear instruction and the dealership chose not to follow it. Approximately one mile after leaving the dealership, I noticed a consistent rubbing noise coming from the rear passenger-side area. I immediately returned to Edmark Toyota and explained the problem. I asked that the tires be returned to their original positions since I had never authorized the rotation in the first place. Now I have to make another trip to the tire store so the tires can be inspected and potentially rebalanced--an inconvenience that should never have been necessary had my original instruction been followed. Keegan has apologized multiple times, but an apology does not resolve the underlying issue. Customers should be able to trust that specific service instructions will be documented, communicated, and followed. If something goes wrong, they should also be able to expect accountability rather than having responsibility passed to someone else. I also can't help but wonder whether my instructions would have been taken more seriously if my husband had been the person bringing the vehicle in. As the owner of the vehicle, I should not have to question whether my instructions will be respected simply because I am a woman. After more than three decades of owning Toyotas, this experience has significantly damaged my confidence in Edmark Toyota. We purchased the service package because we were told we could expect quality service. If a dealership cannot follow a simple, explicit instruction during a routine service visit, it raises legitimate concerns about trusting them with more significant mechanical work in the future. I hope management takes this situation seriously and addresses how customer instructions are documented and communicated so this does not happen to other customers. Customers deserve competent service, clear communication, respect, and accountability. **This experience fell well short of the level of service we were led to expect when we purchased both our Toyota and the service package.**

SHOP DOES NOT STAND BEHIND THEIR WORK!! Last September I took my 27' Ranger Tug to Canyon Marine…read moreto have the 1000hr maintenance done on the Yamaha 300HP outboard at the recommendation of my usual boat shop. The tech at my normal shop didn't feel qualified to do that level of service and said Casey at Canyon was more experienced. When I picked up the boat Canyon had done over $500 worth of work I had specifically told them not to do, that I would do myself. They also DIDN'T do some of the items I had requested they perform. When I got the boat home I found the oil level overfilled, so I pumped out some oil. It looked VERY unusual for brand new oil, like dark tea with a reddish tinge. I questioned whether it had even been changed but when I had it analyzed the lab said it looked clean so I dropped the issue. This May we launched the boat in Anacortes, WA and I started the motor for the first time since picking it up from Canyon Marine. We quickly discovered that the head was cracked and the motor was ruined. I called Canyon Marine at the time and left a voicemail message with the manager telling him about the failure. No one called me back. After I knew what the problem was and what the replacement motor cost would be I sent a letter to the manager at Canyon Marine detailing the issue and asking for a refund of the $2573 they charged me for the work. No one answered me. This motor cost tens of thousands of dollars to replace and all I asked for was what they charged me to ruin my outboard. The motor was running fine when I hauled the boat out last August before taking it to Canyon Marine. I had just run it from the Puget Sound to Alaska and back with a retired police officer who can attest to this. No one could determine the root cause of the failure so I can't prove Canyon Marine did this but it seems highly likely. Worked when I dropped it off, didn't work next time I started it after they serviced it. The customer service I experienced with this business has been truly abysmal.

Absolutely would NEVER recommend!!!…read more AVOID for all Minn Kota repair work! Took our Minn Kota Trolling Motor 36V Ulterra to them to fix the Auto stow. Less than 30 minutes on the water and dead again would not auto stow. We have taken it to them twice once in the dead of winter to give them plenty of time to take to trouble shoot it and figure out what was wrong. It appears they did nothing though they charged us a pretty penny.

We responded to an ad on facebook market place (tip - just call them. we got no response via…read moremessenger but all response was great once we contacted them directly) for a previous year / left over inventory (2025) Apex Nano 187RB. We had been interested in this specific model but there were none in our local area so even though it would be a 7 hr drive each way, we decided to reach out. We ended up making a deal via text and phone calls before heading for Idaho. Caleb, Troy, Chris, and all of the back shop people we had contact with were great. We love the trailer. Overall great experience.

If I could give this zero stars, I would. Zero customer service. Piss poor communication. Just…read moretake your money elsewhere.