Went here today for eyebrow wax. Loved it! I was in a rush and didn't have to wait at all. Helen did my eyebrows and I LOVE them. Clean and trimmed exactly like I asked! read more

I got a pedicure. The chair was comfy, the message settings were nice. They did an excellent job painting my toes and even did some deluxe pedicure things for free. Good experience, I would come back if I didn't live 3 hours away! I certainly recommend it. It's also right next door to Panera so it would be ideal for a girls date! read more

At first, I was excited because I was greeted and seated right away. But then, I got really uncomfortable. The lady who did my nails was very nice but very pushy. She kept asking me over and over if I wanted this or that. I didn't understand but I told her that I didn't want, whatever it was, on my hands. But she still did it anyways and charged me for it. All I wanted was a regular manicure and pedicure, no fake nails, nothing fancy. I expected to pay around $30-40 for both. I ended up paying $60 for things I didn't even want. I was there way longer than expected. It was just a horrible experience. When I got in my car, my legs were irritated from all the scrubs and chemicals she put on them. Thankfully it went away. Moral of the story, I won't be returning. I am going to stick with Theresa at Nail 2000. read more

The worst experience I've had. The owner (man) he was horrible. Will never go back!!! My polish was all over my Cuticle! He tried to keep arguing with me (which u shouldn't never do with uour customers). He tried to also rip me off with price on gel polish. First he $10 tben he tried to change me $15. So hell know! I am telling you all the atmospheres is horrible too! read more

This place was horrible. My eyebrows look like crap. The lady refused my card and told me to get cash. They need to explain that before hand instead of at the end when your drying your nails. I'm never going back to this horrible place. read more

"Tom, the nail Dr." is right! Thank god for Tom. I had a hideous set done a couple weeks ago at a nail place that I will never go to again. My nail beds are tiny and the job was over sized, humps and just awful. My friend said "go see Tom" I did.. and I am so grateful. He took everything off and started fresh.. they look like my own nails.. he did a beautiful job. Client for life Tom! Love B. read more

I just finished getting my nails and lashes done from here. I got regular acrylic. Very nice make with great conversation. I also got my lashes done here. Not bad not as great as I'd hope. read more

Just left this place and asked for coffin nails. I'm pretty sure these are just square. Whatever I've worn square nails before. What I can't stand is treating customers as if they aren't important. The young woman sitting next to me wanted an overlay and kept telling her she had to pay a full set price. Then according to their special, with 2 services you could get $5 off. Well they insisted that one of the services had to be a full set (how convenient) and she pointed out that it wasn't expressed on the menu like that. She asked to speak with the manager and the man doing my nails said WHY WHY WHY WHY over and over until a fluent English speaking employee came over. After that another employee came to the table and said he was the manager and told her it had to be a full set to be applied. Look, don't let the matching uniforms fool you. They're rude and I won't be back. I've also been to the one by Patrick Henry.... trust me it's not any better read more

The first time I went to miracle nails I really enjoyed my experience. My second visit wasn't as awesome as the first time around. I was rushed to the pedicure chair before I even had looked at colors then had to go back and pick one out. I went to get a gel manicure and a pedicure. I was able to choose which pedicure I wanted but they didn't ask which manicure I wanted, they just did what they wanted. The person who was doing my nails didn't understand what I was saying so I couldn't really communicate that well either. One thing that I saw that will make me never go back here again is, while sitting soaking my toes I saw a lady getting her eyebrows waxed across the shop. The technician double dipped the spatula the entire time! Also I saw the same spatula sitting there on the pot after she was finished. I was not impressed! read more

I see that there are some bad reviews but I must say I've been going here for a long time and I love the way they do my nail.. Tom and Lee are the best!! read more

Excellent service, excellent quality! Tom has a artist technique where a set looks so natural due to the shape. Other places & people have such a hump or thickness in the nail that I just don't care for. And he convinced me to try the gel nails and color and now 2 years later I couldn't be more pleased. It just last Longer and rarely breaks or chips. So satisfied! For the extra money, it's worth it. Very pleased with miracle nails in Hampton, va. read more

WORSE PEDICURE EXPERIENCE EVER! My toes were bleeding when my pedicure was in session from the technician being so rough! The technicians in the salon knew she was hurting me and they all laughed and kept talking in their foreign language about me! The pedicure lasted MAYBE 20 minutes. Everything was rushed. When she put the toe nail polish on, she didn't even cover my whole entire toe nails and didn't even use a top coat! I will never be returning to this nail salon again, STAY AWAY FROM THIS PLACE! read more

Looking at the previous reviews, I wish I had looked this salon up before agreeing to patronize this place 2 weeks ago, as I can relate to just about every bad experience here. I came here on a whim for a simple gel manicure as a suggestion from my sister, since it's less than a mile away from where we live. Overall, I will definitely NOT be coming back to this place for several reasons: 1. As a paying customer and someone who works in an industry servicing high-paying clients, I expect to walk into such an establishment with some type of greeting. Instead, just about every employee simply stared at us until someone finally walked up to us asking "what do you want" as if we were impeding on a booming business full of clients. Mind you the place was nearly empty (in hindsight, for good reason I see). Had it not been for the fact that my sister was with me, I would've walked out and taken my business elsewhere at that point. 2. The only service I stated I wanted was a gel manicure. Instead of readily seating me, the idle employees started to argue in Vietnamese about who would take me. I was seated once by a guy whom I thought would be doing my nails, until an older woman argued with him (in Vietnamese) and he proceeded to apologize and directed me to sit at another station where the same angry woman proceeded to do my nails. 3. The cleanliness and practices of the place is not up to par with what should be standard in a nail salon. The nail salons I frequent always use tools on hand that have come from a sterilization "oven", sterilization solution, or fresh out of the bag. The tools my technician used at this location looked as if they had been previously used and not cleaned. The technician hardly spoke any English, but when I cut her a look when she pulled out the cuticle nipper from some nook in her station that looked like it hadn't been cleaned in ages, she quickly put it away and retrieved another one. I doubt they were as sterile as they should've been, and was hoping the entire time that I would not get cut and catch some type of infection or worse. 4. My technician was TERRIBLE. There were several things wrong with the work she did. A) First off, I have no idea why she argued to have me as a client, then proceeded to seem rushed and very unfriendly throughout the entire process. B) instead of soaking my existing gel manicure off, she proceeded to drill it off right away. I heard this is a no no from another nail tech, as you run the risk of severely stripping and damaging the nail bed. C) she did not follow directions. I asked for my nails to be rounded, just as they were when I came in. Instead she cut them (very low mind you) and shaped them square. My nails grow very fast which was no biggie, but for a process as simple as a gel manicure on natural nails, I felt like she could've at least shaped the nails as I'd requested twice. D) Way too rough! Instead of softening my cuticles with your typical softening solution then sticking them in water, my nail tech simply used water, then sprayed with more water when removing my hands from the bowl of water. Very strange I thought. THEN she used the buffer to try to rid my fingers of the excess cuticle after using the cuticle nippers. This process she repeated multiple times as if I had the hardest cuticles known to man (mind you, I get my nails done just about every 2 weeks, so my nails and cuticles stay well groomed). I flinched and exclaimed 'ouch' several times as she continuously scraped my skin with the coarse buffing block, and all she would do is resume a little more gently and continue to get rough again. The end result was ragged and irritated cuticles, which I promptly applied Neosporin to and prayed I wouldn't catch an infection from the questionable cleanliness of the buffer. Overall, the ONLY positive thing I have to say about my entire experience is that my eyebrow waxing was done correctly. With that being said, they were also more irritated than usual, which I'm pretty sure is due to the lack of cleanliness practices of the place. I definitely would NOT return to this establishment again. I hardly write reviews, but my experience here was so terrible that I've now spent almost an hour typing about it. If anyone is thinking about going here, I would just say no and seek out one of the multiple better establishments in this area.... read more

guy rushed on my nails, cut me several times with the nail buffer. awful nail job. 3/27/19 will not return.

I just moved into the area recently and found Miracle Nails. I got a full gel set. I am not leaving disappointed. The staff was very friendly and helpful and my nails came out great. The salon has a great polish color collection as well. I will definitely be coming back. read more

The technician I had cut me when I was getting a manicure. It was extremely painful. The technians should be more careful when trimming the cuticle because this could cause an infection. read more