I've visited this salon twice for both color and a haircut, and each experience has been excellent…read more It's tucked away in a charming area of Newport News, which adds to the overall appeal. The salon itself is clean, comfortable, and very relaxing, with a welcoming atmosphere from the moment you walk in. Yulerys was my stylist and she was especially helpful in recommending hair color options that were both low-maintenance and refreshing...she nailed it!

Ashlyn was amazing. She listened and did exactly what I had envisioned. She used great products and…read moreexcellent service. Totally recommend

Wonderful experience. 10/10. Olivia is very responsive, kind, thorough, and professional. I had to…read morereschedule my first consultation appointment a number of times due to schedule conflicts on my end but Olivia was very understanding, patient, and accommodating. I travel to Newport News from Virginia Beach because of the professionalism and cleanliness of this office. The office is VERY clean and well taken care of. Olivia provided sunglasses for me to wear during the treatment on my face, which I appreciated, and she emphasized that the lens were a bit blurry to see through because of the cleaning solution to sanitize them which is fine by me. Before my first treatment, she explained in the free 15 minute consultation what electrolysis is, how it works, before and after care, and asked if I had any questions. She also asked about medications during the consultation to make sure that nothing I'm taking would interfere with treatment or make my skin more sensitive. I love that she also didn't assume I was doing a treatment right after the consultation and didn't put any pressure on me to do a treatment immediately following the consultation, but I wanted to and she did an amazing job treating my face. I'm looking forward to continuing treatments with Olivia and will definitely recommend Simply Flawless Electrolysis to anyone who is interested in hair removal.

Lisa Hanning's Service / In response to Olivia's Message,…read more Thank you for your message. While I was saddened by the cancellation of my appointment, what troubled me was learning that it was said I had left "angry" and "did not wish to return." This characterization could not be further from the truth, and I was disheartened to know that no effort was made to hear my perspective. When I did not hear back from Lisa after the cancellation, I reached out by text to ask about arranging a make-up appointment. She immediately called me, and I was taken aback to learn that a brief interaction, less than ten seconds long, with someone in the same building had been misconstrued in a way that left me feeling unfairly judged and unjustly characterized. I was surprised to find myself dismissed as a client without discussion, and only after I made contact. Even when I expressed a small disappointment by saying, "I was really looking forward to this," it was not with anger or rudeness, but with the natural dismay one feels when expectations are unmet. What pains me most, however, is the sense that prejudgment and perhaps even unkind words have been spoken of me to others in the profession. Whether through assumption or deliberate misstatement, I believe this compromised not only my experience as a client, but also my ability to seek services elsewhere without undue bias. Confidentiality and fairness are cornerstones of professional trust, and I had hoped those principles would have been upheld. I now know for certain that this was the case here and at another business. At least with Vivian of Advanced Electrolysis. I say this because I want other clients to be aware of blackballing and to be mindful of connecting. I do hope that Lisa has made a safe and steady recovery, and I would never wish ill on anyone in such circumstances. Yet I must also be candid: my experience left me feeling neither valued as a client nor respected as an individual. This is a first for me in dealings with a business, and it saddens me to my core.

this is a very nice professional place to get your skin care done. Prices are reasonable, and staff…read moreare professional..

Elizabeth is fantastic! I have spent years fighting acne. I have cried many tears and felt hopeless…read morefor a long time. Not anymore! She is committed to helping those who struggle with skin issues to overcome them because she had them herself. I have never felt more confident in what's to come as I am now that I am working with Elizabeth. Shw also has lovely energy. Thank you, Elizabeth!

Very good service here. The nail tech, Amy, who did my service was quick and skilled. I came in to…read morehave a nail repaired while out of town and she was happy to accommodate even close to closing time. She matched the colors I needed perfectly. Prices are reasonable. There's plenty of space in the salon and they offer a wide variety of services, able to meet the vast majority of nail needs. The other people in the salon also seem to be enjoying themselves and we're very chatty with the other workers. A very nice place to visit and I will definitely be back on my next trip.

Services were way overpriced. Took almost 3 hours to do a mani-pedi. Was charged 5$ to cut my nails…read moredown although they weren't that long to start. Was charged $25 for a design. The design did not look the picture and the picture came from their salon. Requested tiger eye pink on my toes and the look completely silver. Cannot see any pink. Paid over 160$ plus tip for services which should have been 90$. I am visiting from Florida but definitely wouldn't recommend.

Hannah was amazing! I was having a very long day and, I'm embarrassed to say it, but I fell asleep…read moreat the table while she was doing my manicure and she was sooo compassionate and patient! She did a full set and deluxe pedicure and obviously it was so relaxing haha! Onto skills, Hannah did my full set with EASE. It was beautiful and quick, finishing 30 mins earlier than I originally was estimated. I got them done for my engagement photos and have gotten so many compliments. I loved that you can book by using iMessage. They were super responsive and transparent about pricing that way.

This was my go to salon until it was sold. I had no idea it had been sold as a few employees stayed…read moreon. Well I was convinced by someone who turned out to be one of the new owners convinced me to get a manicure. I had not ever had this service and was quite happy. That is until the nails started popping off. I went back and they repaired it free but then more popped off. Still I continued to get pedicures. They have some skilled people but I got assigned to a nail tech who had not done nails under the previous ownership. She did other services but not nails. When removing the polish she somehow cut my toe below the cuticle. She tried to stop it oozing. The cut did not heal for quite awhile. It was open and sore. I sent them a photo and asked for a different nail tech. Their response was nothing. Crickets. Not even a sorry. I just decided to find another salon. Too bad really. But as a long time customer I really felt I should have had one of the very experienced technicians. Well actually every customer should have a painless pedicure and nails that don't pop off.

The absolute best facial I have ever received!! The products are so beautifully scented and lite…read moreand the wax she uses does not hurt! I swear it is so smooth and I didn't even break out. Never even left a rash. Definitely will be back when I'm in the area again!

I love Ralphann!!! I strayed & tried elsewhere but never again. She has a therapeutic touch! She…read moreis sweet & relaxing & has great natural products. I'm 13 years older than my hubby & I need my skin to look it's best. My rosacea isn't flared when I see Ralphann. I have facial nerve pain from chronic shingles & I could fall asleep I'm so relaxed! This is a small local owned place tucked back. You won't regret it! ! Keep it local. Support local!

Ralphann is the best! Very professional and knows her stuff. I highly recommend her services.read more

Decent spa if you're looking to have a regular facial. I was hoping they would offer microneeding…read moreor diamond glow services, but sadly they don't. I'm still searching for a medical spa that does offers these services in the area, but until then, I'll return to Numa for a facial or peel.

Love numa spa. When wanting to relax I feel like I'm in good hands to do just that. I feel calm…read moreand leave with Skin feeling soft and smooth!