If I could give Ben and his team at Miracle Movers 10 stars I would. They were incredible. They got us out of one house (1965sf) in 3.5 hours and into a new one, along with some set up, in 2.5 hours. They were punctual and friendly and worked well together. I definitely recommend them. read more

Very Friendly, Quick Response for Assistance. Unfortunately I had a 75 inch TV break during our move. The team said it happened because the TV went from cold-hot-cold too quickly 乁⁠(⁠ ⁠*⁠_⁠*⁠ ⁠)⁠ㄏ. I filled out the insurance on August over 3 weeks ago and still haven't been contacted despite multiple emails. During the move my car keys/wallet (combo) also went missing. I wound up having to Uber to get from my old residence to the new one. I tried to give myself the benefit of the doubt that maybe they fell in a box but we went through them all now. Gone. When I got to my new place the door and garage were open and most items unloaded in the garage. I had asked the team if they had seen the keys/wallet and one of them described it and said they thought they saw it in a basket in my kiddos room... But kiddo doesn't have any baskets. They also reminded me about the spare key in my desk drawer. To there credit the drawer could have opened while moving, and I appreciate the details. One of the movers kept flirting and mentioning 3 other jobs being cancelled and by the end of it I just left a bunch of stuff behind and went back later to get stuff ( I left doors unlocked). The ultimate thing besides the bill going from $1,000 to $1,500 having to buy a new TV to replace a 75 inch broken one, having to buy a new wallet / cancel cards / get a new ID / new backup car fob / pay key replacement charges at move out - was my kiddos bed was not assembled correctly at all. Luckily I lay with them until they are asleep and noticed it was way too jiggly. (The slide and ladder were not even attached) read more

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Use to be a good company. I hired them for a large move and was shocked when I had a Gun stolen, my purse handled and my loved ones remains handled after stating I did not want a clear container touched. This happened end of July 2025. Come to find out they had brought a felon into my home. One they had hired a few months prior and told me they had been waiting on a back ground check on. We all know that it does not take that long to do and they allowed someone like that into peoples homes handling their personal property!? Totally unacceptable and devastating to say the least! I would never recommend this company to anyone now! read more

We hired Miracle Movers for a local move. They ended up tacking on $1,400 + over the agreed upon price. Said it was because we needed many more boxes than they quoted. We asked for proof, they refused to show us the actual breakdown of boxes, but did tell us that we were charged for TV and art boxes (pricey). Didn't need any since we moved those items ourselves. We took MM to small claims court citing excessive overage cost, won, and they had to pay us back. In addition, the crew was unprofessional - arguing amongst themselves, making it uncomfortable for us. Moving is stressful enough. Hire another company. read more

Worse ever Charge by hourly $250 Waste time 3 ppl were doing their job one of them didn't. End up waste a lot time for waiting ! Y'all charge by hourly ! No time can waste ! I think I probably paid 2 hours extra for dude that waiting for another one to help move my big furniture! Terrible! That's how they make money? That's how customers get rip off! Don't recommend! read more

Our experience started with Jack he was pleasant & he stated they could do everything to help me with this move. I expected the boxes to be taken out and properly, stored, emptied or disposed of. I also expressed that we had heavy furniture and that would need at least a six man crew. The very first day July 7th instead of laying a protective laying down on the steps all six men continue to walk through a garage with dollies up and down the staircase. Tracking dirt, oil and who knows what else from the outside up the staircases that were perfectly fine but now is ruined by the dirt & grime. They also banged holes into the recently painted and updated wall. One of the movers didn't even pack our items from Bermuda into protective plastic or bubble wrap. Those items were found placed unwrapped in the bottom of a box broken. Antique furniture legs also broken. There are now scratches all over the chest and bedroom sets. There are also black marks on a brand new couch just purchased this year. We currently cannot find the cords to the new reclining sofa as well. The worker Ryan told me that they cannot go into attic above the garage and asked if my 13 year-old nephew could go up there while they handed the boxes to him because they didn't want to go up in the heat. Told me they did not take boxes away and charged me a disposable fee after this was already supposed to be agreed-upon by the first estimate. Broke a double recliner. And instead of doing his job, Ryan was too busy trying to get out of here for his vacations in the mountains. Also, I had a bad experience with Ryan with a previous move. He worked for All About Moving and he did the same thing on that job. I also asked Jack to find someone else on this move and he told me he trusted his guys. Well, he did he trusted his guys to do exactly what they were asked not to do. Also only sent three men at the end of the move. Original estimate went from $10,000 to $13,500 for a broken furniture. I also feel that it's very unprofessional for a moving company to send a mover that argues with the customers. Bryce and Ricky were the only two gentleman who did everything asked of them professionally. I recommend using A1 moving company. Those gentleman were the best experience I've had coming out of Wilmington NC. That move occurred on July 1st. The same three men that started the job was the same three men that finished the job and they did everything that was asked of them. If you're going to move go with a A1 Moving company in the Wilmington area. read more

IDENTITY THEFT?! We received services from Miracle Movers in spring 2020 as a part of an insurance claim for hurricane damage from Hurricane Florence. It rained so much, it soaked through our roof and significant drywall needed to be replaced. Insurance approved Miracle Movers. The work began around January 8, 2020 and they moved us back in sometime in late February or early March right before lockdown. Both me and my relative's financial information were stolen. They first attempted to tap our bank accounts, but thankfully our bank blocked it. We previously confronted Miracle Movers about the theft of financial records and attempts to tap our bank accounts. They thought it was funny. About the Move: They also wanted us to pay for insurance on their empty truck returning to their warehouse. They refused to reassemble our bookcases when they returned them to our home. Instead, they gave us a wad of paper, lying and saying that all pegs were in the wad. In reality, they lost an entire bookcase worth of support pegs. They stole from us to, in our case my parents had matching fur coats stolen. The glass on many family photos was also broken. The pricing is not fair. They but boxes into boxes so that they can bill more. They purposely are inefficient to bill insurance more! Now it's fall 2021. I just checked my Transunion credit report and saw this: " PROSPERWEBBANK Location PROSPER WEBBANK 221 MAIN STREET SUITE 300 SAN FRANCISCO, CA 94105 Requested On 03/21/2020 Phone (866) 615-6319 " I had never even heard of "Prosper Webbank." Never have I ever applied for a loan online. According to the "adverse action letter," which I just am now reading almost two years later, the thieves were so greedy that the bank counteroffered them with a lower loan amount and they persisted to attempt to falsify this high loan. Thankfully the loan was denied. Guess that scared them off, but I put a fraud alert on my account just in case. I would not wish my situation on my worse enemy. Had my credit been better that bank would have approved the fraudulent loan and ruined my credit forever. It is shameful that Nightmare Movers underpays its workers so much that they resort to stealing financial information from customers. I blame corporate! Stealing someone's bank account information in a felony in the state of North Carolina. Here is information on North Carolina identity theft law: https://ncleg.net/EnactedLegislation/Statutes/PDF/ByArticle/Chapter_14/Article_19C.pdf Conclusion: Miracle Movers are felons. Don't let these thieves into your house! I Repeat: Miracle Movers are felons. Don't let these thieves into your house! read more

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Requested proposal before choosing Miracle Movers. Not only did they not move our treadmill and a mattress for disposal which were a part of the proposal we signed, but they tried charging us 40% over proposed amount because they took two days to pickup and move when their proposal was for one day. 40% additional charge was $1,600, but the owner Jason said they would send another crew out for $800 2 days later (The day the new buyers moved in!) My husband tried getting the supervisor Travis on the phone on the first day but he refused to call him. My daughter passed on the message and so did I. He spoke and treated me so rudely and threatened to leave saying he didn't have to take any of it. Buyers realtor was there today and said they arrived at the house we moved from with only one screwdriver and told her they couldn't take the treadmill, only the mattress. This has been a nightmare! Horrible experience. read more

The 2 guys from Miracle Movers did an excellent job of moving me from NC to Virginia! Nothing broken! They went above and beyond! Thx to Vaughan and Deshawn read more

When we moved from Pennsylvania to North Carolina last summer, we were concerned about hiring a reputable, efficient, moving company. We had read many horror stories about many different companies and, based on reviews, chose Miracle Movers. This turned out to be a very smart decision. Their service was nothing short of fantastic! Due to our construction being delayed, we not only had to move our belongings from Pennsylvania to North Carolina, but needed approximately two months of storage. Their quote for moving our furniture was not inflated and the storage cost was very reasonable. The moving crew was very professional and efficient and we would hire them again in a heartbeat. When we finally moved into our new home, everything we delivered in perfect condition. We did have one floor lamp which was slightly damaged in the move. They took the lamp back to their company and said they would try to fix it. If they could not repair it they would give us a new lamp. They did repair it, and it looks great. Everything else was in perfect condition. Thank you to Miracle Movers for making this, potentially, stressful event run so smoothly. . Based on our experiences, we highly recommend this company read more

Do not use this company. They lost pieces of my furniture (big pieces), and when I called them to inquire about this, no one would return my phone call. 2 of the movers went and hid in the truck for about a half hour, they complained that the others weren't working, made personal phone calls the whole time they were packing my stuff. Terrible and unprofessional. read more

service not what was quoted. did not move everything and left item of value in home. we have just moved and are listing quite a bit of items that was not a part of items packed for movers. will be folllowing up with claim and bbb report. read more

This company was very accommodating - at first. They arranged to pack up my entire house, move it to their storage facility, store it for 2 months while repairs were made to my house, then move everything back in. And they offered a 100% insurance policy for an additional $315 (which I bought). All of this on very short notice. After unpacking, I discovered a few things were damaged and a few things were missing entirely. I called them and per Chris' instructions, filed an insurance claim with the additional policy I bought. As requested I turned in the form, documentation, and replacement costs and mailed the information to them on April 5th. I have subsequently called them three times yet they have yet to return my calls. Guess I'll have to take this to court. Do yourself a favor and choose another moving company, this one sucks! read more

We moved from Wilmington to Northern Florida. My wife and I packed most of our belongings. Three guys came and loaded everything on the truck in three hours. Next day they left for Florida and on Friday they came and moved everything into our home in 2 1/2 hours. They were in a big hurry to get back on the road and left a few things still wrapped in the moving blankets, like the TV and a couple of chests. So, at 79 years old it was difficult to unwrap and move them to their final places. There was some minor damage which they had to have seen but kept mum. I feel they were way overpriced for what they did, almost 7k. I defiantly would NOT use them again. read more

I would question if you should consider this company. I was given a low estimate from the sale person after he did a careful review of my possessions. The actual cost came in 30% more than the estimate and there was nothing they would do about it. The sales person told me he did his best but was also careful not to over price the move because of not getting the job. If you want to use these guy, insist on a 'not to exceed". On a positive note, the actual moving team that did the move did a great job being very helpful and accommodating. Nothing was damaged. I would give them a A+. Jeff-Wilmington read more

I hired miracle movers in December 2021 to move a small player piano from a house. This piano had never been moved before. It was being moved 5 miles across town from first floor yo first floor. The Company charged me $600 to move this where it barely took 2 men to carry as they commented on how light it was. The movers placed the piano in the sitting room, and had me immediately sign a form and left. When I plugged the piano in that day the screen display was broken. The piano was tested that morning before it was moved and worked perfectly. Once again it has never been moved. I contacted the owners. I placed a claim to have the screen fixed. Miracle Movers declined my request for a claim and sent me an email with a Yamaha dealer in Raleigh. That they had "read" on the internet that this issue is common with this piano. I told them that made zero since. That it worked perfectly that morning and had never been moved. I asked to speak to the manager. The manager reiterated the same answer. I then asked for the contact to the insurance company that claims go through. I never heard back from the company. Nor was I provided with an acceptable solution as they had already cashed my check. Now I have a $10k player piano that does not play. I am absolutely astonished that this company is still in business with this type of service. I am going to have to go the route to take them to court to get this rectified. DO NOT use them. read more

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Robin is the WORST. The movers themselves were polite, albeit they made my whole house smell like weed (wow). My brother called to schedule the appointment and advised Robin he would handle the payment and would pay over the phone with a credit card. They called me a few days prior to confirm the appointment, which I confirmed. Robin then asked regarding payment form. My brother had advised me he was paying for the move. He advised me that he had told them that he was paying over the phone with credit card, including the 3% fee. I wasn't sure why Robin was asking me regarding payment. I didn't want to pay the 3% fee and was confused why I was being asked about it when she had been told that my brother was paying. I asked how much- she said she couldn't know that. I asked for an estimate. She was vague- offering $455-$900 range. Moving day. Movers packed my things into the truck, stank up the house and we drove to the new house 3 miles away. They began unloading and then asked for payment. I told them that I understood my brother was paying. I called Robin again and advised that my brother was paying over the phone with credit card. She said she would call him. She called him. She called me back and told me he didn't answer. I told her I would call him myself. I called him and he said he would call her to pay over the phone. He called her and she said she would not accept his payment over the phone and that all moving would cease until they were paid! So they decided to sit in their truck for the next 20 minutes while I called Robin back and she changed her payment story AGAIN that she didn't have the total and that they COULD NOT accept credit card payment now and I'd have to pay in cash. What a witch. Need I mention- my brother had spoken to her no less than 5 times with addresses, details, etc and was VERY clear to her regarding payment. She advised him after the move that they would send him a bill! And now they were holding my things ransom in the truck, blocking my driveway, demanding cash! Fortunately, I had cash- only because I had to pay for a countertop right after the appointment. I asked for the total. I was told $694~. I gave $700 in cash. They moved in the things. Then brought in the invoice. I checked the math. They told me 2 hours minimum. It's a 3 HOUR MINIMUM. Also, they added wrong and the total was $635! Shortly after posting my review, the owner of the company called me. He was urgent in his hopes to reconcile my opinion of his company and how to change my experience. I advised him that it was already finished and there was not a way to undo the unpleasantness that had transpired. It is an honest sentiment. He asked how to make it right. You know though, there isn't really a way to take back that kind of treatment of someone. He apologized on behalf of his employees. I recognize he is not capable of controlling every business aspect his employees perform and how they represent his company. He seems like a nice man. He offered to refund the entire move. I advised him that was not necessary, since the move had been performed, whether I was pleased with the people or not- the work had been completed and I believe that people should be paid for services rendered, whether or not you like them. The question is- was the job completed at the end to my satisfaction? Yes. My piano was moved and was not damaged. That was the goal. I did not feel I needed a refund and told him that. He insisted and asked for my address, then told me he was going to mail me a full refund and could look it up in the system or I could give it to him. I gave him my address. I said thank you. He offered his personal number for any future moves- that he would ensure nothing of my previous experience would happen again. I am very sure it wouldn't! He mailed me a refund and I cashed it. I called my brother and told him about the refund and about the owner's phone call. He said he should probably update some things online. About a week later, the owner called to see if I had received the refund and reiterated that he wanted to be contacted directly should I require moving assistance again. He asked if I would consider changing my review. I promised to update it. A few days ago, he called again. Apparently, my brother- who is a software engineer and very internet savvy, had posted reviews all over the place regarding our experience. Tell the world, as you will, you know. I think perhaps Ms Robin underestimated how pissed off she made my brother when she decided to tell the drivers to hold my piano ransom with the clock running on the bill- since the move was supposed to be my birthday present. In any case- I called my brother and asked if he would update his reviews to reflect the contact with the owner. He said he would try to find them all and update them. Here we are.. updating our reviews. Is my opinion changed? The owner genuinely cares about his reputation. I believe he did what he could to make things better. read more

Highly recommend Miracle Movers! Marquis and Vaughan went above and beyond in our move. It was pouring rain and they took the time to cover items to be sure they stayed drive. They were professional and extremely careful. Thank you guys!! read more

Overall they did an OK job there was some items damaged and nobody even got back to us about it. It could've been much worse so I'm grateful we got out of it what we did. They were reliable, they were here when they said they said they would be here at all times. But I wish I loaded up a pod instead of having them bring it to a warehouse empty it there then reload it and bring it back to us our stuff got moved around way too much. I thought their prices were good though. read more

It is with great reluctance that I would write a negative review but it is warranted. We hired Miracle Movers to move us 9 miles to a different house. Our first issue came when the men arrived. The owner told us his men would help us with some packing but, when they arrived, they said that they do not do any packing. We were downsizing from a large home; the men worked hard and seemed to be working carefully but we could not be all places at once. It was raining hard all day. When it was time to leave, the men said that they preferred to not move us into the new location until the next day because of the rain. While we did not want our belongings overnight on two trucks somewhere, we felt that it was a reasonable request especially because the house to which we were moving is elevated on stilts and everything would need to come up stairs. We were told that our items would be safe and secure. They arrived on time the next day and moved us in. Then we noted that some items were missing. We proceeded to go through EVERY box, including boxes that were to go to a storage unit. The missing items were not all small. For example, we could not and still cannot find a statue, about 2 feet in height-hardly something that we would overlook. Thinking that perhaps something might have been broken, we assumed that this would be covered by the mover's insurance as appropriate and we are reasonable folks who understood that things can be damaged during a move. I called their office SEVEN times. On 6 of those calls, I was assured that I would get a return call "by the end of the day". The 7th call was met with, "I assure you that I will give you a call tomorrow. We are on it." No calls were ever returned. I spaced the calls out so that time could be allowed for them to look into what might have happened to our missing items. Thus, these 7 calls were spaced out over a few weeks' time. It appears that Miracle Mover's solution to our problem is to completely ignore us and not respond to our calls. Our remedy at this point will likely need to be legal action. Having to pay someone to help us get our own items back/replaced is very distressing. read more

We have used miracle movers on our initial move to NC, and we're extremely impressed with the ease of making a reservation, as well as receiving a 30 minute call to let them know that they were 30 minutes away. On this move, Tim C. and Corey provided a great experience. They were were extremely careful with our belongings and very professional in their duties. They worked continuously with no breaks and also wrapped and covered all of our furniture and treated the items as they were their own. I would definitely recommend miracle movers for your next move. read more

I can say that I moved from Chicago to wilmington and did not have any issues at all. The movers Roy and Vaughn were tremendous. They were hard workers and packed up the 2 trucks in about 8 hours. Did not break anything. We had a small issue with the door in our new home and MM took care of it promptly. I woudl highly recommend this company. Cant say enough good things . Kudos to Roy, Vaughn, Robin and Chris. read more

This is the second time we used Miracle Movers, I guess we should have learned from the first time. Our first experience was moving from NY to Wilmington. Everything went pretty well except an antique armoire was damaged. They said they would have it repaired for us, then the storm hit. We were told that they don't know where the armoire is, it must have been lost in the storm. They knew we'd be moving again once our new home was completed and they offered to move us for free. We thought it was a fair deal and accepted. The second move we relatively simple since we moved all the boxes beforehand, they were basically just moving the furniture and a washer and dryer. They had 4 guys show up and everything was loaded quickly. I brought some things over myself, including my Samsung tablet. I brought it inside and put it in the living room. They dented our dryer which they tried to fix but it's still damaged. After they left my wife did some laundry and water poured out of the washer and flooded the laundry room because they didn't attach the hose correctly, I had to fix it. And the icing is that my tablet was stolen! We contacted the company, they responded 5 days later and asked what we wanted to do about the "alleged" theft! It's not alleged, it was my wife and I and the movers in the house, one of their workers took it! We said we want to be reimbursed for the tablet, we haven't heard back, this move cost us $700 for a tablet, a dented dryer and a flooded laundry room! Great way to run a business! read more

Zero stars....horrible company...the movers stole valuable and sentimental things, they also damaged many of my things...it has been a horrible and heartbreaking experience for me.....the owner of this company, Chris did nothing about it but be hard to get ahold of and then be condescending and nasty when I submitted a claim ...what a joke of a company...I moved two other times with no issues...save yourself from having a horrible heartbreaking experience and go with a different company. read more

I highly recommend Miracle Movers. They just moved us from Southport NC to Elmhurst IL. They were reliable. They showed up when they said they would and were very professional. There were 4 guys there on load on load day. Zak and Jay drove to Elmhurst were they had 3 drop offs and did the unloading themselves. Everything got delivered to the right place in good condition. We had minimal damage, that I didn't bother to report. Our actual bill was close to the estimate given to us by Jimmy. Jimmy, Zak, and Jay were great! I would use them again read more

I hired Miracle Movers of Wilmington, NC for 2 moves and storage. Their prices were competitive. The first move was to their storage facility for 3 1/2 months and then from storage to Raleigh. The only slight negative minus 1 star was being late but the 2 great guys made up for that. I can't say enough about the ease of the move from Robyn and Christy in the office to my final move. My 2 movers to Raleigh- Gregory and Arthur were courteous and professional. I highly recommend Miracle Movers! read more

I never write reviews. I felt as though I owed it to Wilmington to write this one. We chose this company because it was a local company recommended by our new apartment complex. During our move, one of the movers showed up "high."  He was pleasant and didn't break anything at first so we let it slide. We made the owners aware so they could get him help if needed, and they apologized stating that the worker had had some "problems and was getting help." He broke our bed at the time but given his problems we let it slide. Several months later we moved from Wilmington to Norfolk for work.  4 guys showed up and loaded our pre packed apartment which took an extra hour because they "brought the wrong truck and needed to go get a second truck. " we were supposed to meet them the next day in Norfolk at 9-930a. They didn't show up until almost noon and only 2 men showed up. The guys were great, working hard but the moved lasted until 2am! It was absurd. They admitted they didn't have another 2 workers to "round out their crew." Obviously given the workload and heat, multiple items (bed, shelves, chiminea, ladder, etc) were all damaged, broken Or lost. We let the owners know about our difficulties and after 2 weeks of consideration, we were told that since we were on a basic plan (no mention of any type of plan was made prior to the move other than that the company was bonded and insured) they were willing to offer $200 "out of pocket" to rectify the situation. If I could give 0 stars I would. 9 times out of ten I would preach the importance of choosing the local company. This is the tenth. If you want a company who utilizes impaired movers, doesn't supply the right equipment, trucks or number of movers, than this is your company. Otherwise choose a real moving company that stands behind their work. Don't believe their ads or testimonials. We were dumb enough to use them twice and had terrible experiences twice. We were even willing To let the first slide because everyone has a bad day. I plan to share this with as many social media sites as possible so make sure your friends know, DO NOT CHOOSE MIRACLE MOVERS. THEY ARE ALL HYPE.  Update: no effort to make things right by the company. This was from the better business bureau received 11/2 Your BBB has made several attempts to contact the business regarding the above referenced complaint. We regret to inform you that we have not received a response from the company. Your BBB develops and maintains Reliability Reports on companies in our service area. This information is available to the public and is frequently used by potential customers. In the case of your complaint, the company's failure to promptly give attention to the matter will be reflected in the report we give to consumers about them. 1/21 no change. No effort to make things right. It is obvious that is a company that has no problem hiring chemically altered employees, allow them to damage your things and then do nothing about it. And forget about scheduling them to arrive and or unpack. Lol. DO yourself a favor. Get a real moving company these people don't deserve your business. (Only got one star bc I can't give zero). STAY AWAY FROM THESE SHAM ARTISTS. read more

I'm going to write another review on this company for the poor way the owner treated me when I reported a box missing from my move. Instead of trying to locate the missing box he came at me aggressively for writing a bad review. Doubt I will ever see that box of very important paperwork. I would have deleted the review and given the company five stars had he not come after me for reporting a box missing. Delivery guys were great if it weren't for missing box. But owner handled poorly. read more

This is been my seventh move in Wilmington and I've only used miracle movers. These guys are always so great, helpful and kind. Wouldn't use any other company! read more

They did a great job, very happy with their service.They showed up to unload and did the same kind of work as they did loading my belongings.They were careful with everything and put things in rooms I asked.I would recommend them to anyone looking for professional movers.i would give them 6 stars if I could.Thank you for making my move from North Carolina to Indiana less stressful than it already was.Everybody who was involved with my move were very polite,knowledgeable,friendly and understanding,a huge THANK YOU FROM ME AND MY WIFE.MARK DANIELE ZAJAC read more

Estimates they give mean nothing as they reminded me, there just an estimate. Moved us from Kure Beach, NC to their storage till we found a new home in Florida. Estimate from" Brooks" their estimator was $5200.00 I get a phone call day after picking up all of our things and moving to their storage until we found a new home , there was a mistake in size of the move and price will be adjusted to $7600.00 Brooks made a mistake. He's so sorry but the weight's the weight and we cant help that he made a mistake. Now storage went from $650.00 to $1050 per month and move from storage to the house we bought in Florida went up from $5,600.00 to $7,400.00. All totaled we spent $,5000.00more than quoted and once they pack you up they have your things and their held ransom till you pay the inflated prices. Thought they were local and tried to hire local and read all their 5 Star reviews on other blogs. Don't believe for a minuet they have all of those satisfied customers ,I'm convinced they are having friends and employees post the 5 Star reviews on other social media sights. I will say that the employees are professionals and move went great but they have to be in the only business where the estimate is just that and being off by 30% is ok. After several calls from me trying to speak to the owner he did call me back. Was very sorry his estimator had made such a big error and tells me he allows them to be off by 20% since mine was off by 30% he gave me 10% discount on the extra 2000 lbs the estimator had not figured properly. Just another rip off moving company, sadly there's no recourse, nobody to complain to, they have your property and your not getting it back till you pay. Seems to run rampant in that industry. read more

We used this company to move a piano from Wallace NC to Sanford NC, they were punctual in arriving, packed the piano up with all the packaging was impressed with all the stuff they did, this piano is over a 100 years old and they took care to not hurt it. Loaded it up an hauled it to our farm outside of Sanford, unloaded it slick as a whistle no problems at all. Will definitely use them again if the need arises. Very pleased with this company. read more

DO NOT HIRE MIRACLE MOVERS. it cost me an additional $375.00. Their mover physically pulled water line out as he was unhooking waving machine. He did not know how to get it shut off and it leaked into apartment below me- Miracle Movers needs to either train their employees or have customers unhook water line. Miracle Movers is passing off employee mistake to the customer. I hired Miracle Movers to make moving less stressful. Big mistake. In hiring them Miracle Movers made moving more costly and stressful. Do not let a family member or friend get stuck with an additional cost or stress when moving. DO NOT HIRE MIRACLE MOVERS read more

BEWARE. The movers seemed to be doing great until we found things in the garage that belonged in the house. They also put the wrong mattress on the wrong frames, left a few heavy pieces at the old house, and put some artwork in the garage uncovered. When I called the Salesman I dealt with to ask them to take some responsibility and correct it, he sa I d that he know his crew and he doesn't believe any of that happened - yet he said he wasn't calling me a liar. The conversation got heated and I told him if that was his position I would go to court. In fairness I did do a walk-thru before the movers left but only in the house and didn't see the boxes that didn't belong there until a few days later. It wouldn't have mattered since apparently Miracle Movers doesn't make mistakes. BTW, we're in our 70s and if we could have moved the dang boxes we would have. That is why I hired what I thought was a reputable company. read more

My story is long but I am not posting the whole thing. Let it be said that the quote was competitive. Then the movers showed up. Day 1 was supposed to be pack day. The lead guy sat in our garage about half the time they were there (9-3:30) complaining about the quote and the amount of time they had, but they left early. Assured us all okay. Next day was NOT okay. They were not able to move us out as planned. They had a fight screaming in our front yard. EMBARRASSING! Then I was told I have to pay an enormous extra amount of money. Chris and I did negotiate an amount which was about 1600 over the estimate. The workers knew we were not unpacking for months. Now we start to notice tools stolen, weed eaters gone....we call Chris Wilhoit and you would think that we were the thieves. First he won't call back, then blamed us for not getting insurance....we had to call the sheriff's office. Chris knows dang well they stole it and if he had handled this differently I would have never written this review. Miracle Movers Is NOT A REPUTABLE company. Find someone that cares about customers during one of the most stressful times of their lives. RUN read more

I used Miracle Movers in Wilmington in 2021 to move to Elizabethtown, NC from Boiling Spring Lake, NC. They were fantastic. So purchasing a house in 2023 in Elizabethtown, because of my earlier experience was willing to pay extra for the "travel" time because they were so good. Unfortunately the employees I had in 2021 are no longer with MM, so I got 2 new ones. My experience was TERRIBLE. Moving actually less items, it took these guys 2 hrs longer within the same town than the 2 before had moved me an hour away. AND these new ones didn't even complete unpacking. I had to take wrap off all of my living room furniture and put my recliner back together. ALSO, obviously no one has time while moving in to go over everything with a fine tooth comb, so I signed I was OK. But when dusting today I found several bad nicks and scratches in my bedroom suit and I can't find a couple items that were there. I emailed the people I'd dealt with twice and have gotten NO response. Bottom line, I'd NEVER use them again!!! read more

While the guys were pleasant, there were some issues. Multiple scars on furniture. They also left a large number of boxes in the garage which should have been taken upstairs. When I unpacked my fragile items, I had several broken irreplaceable items as well as 3 pieces of my crystal. I had a Waterford crystal lamp valued at $800 that had a chunk broken out of it and it had been turned to the wall so I didn't see it. Now I know accidents happen but I have reached out to them via email and a letter filing an insurance claim and I have yet to hear back from them. I signed a form saying everything was fine but I hadn't unpacked just did a walk thru. Lesson learned! read more

If I could give zero stars I would. Aside from the damage to furniture and floors, the smashed glass, the 1000$ over the initial estimate upon arrival that I had to pay to get them to unload, how about the offer to sell me edibles? And then there's the offer to sell the building manager edibles, as well as asking if he would put him in touch with someone who could sell him a quantity to bring back to wilmington. This would be the mover with a tear drop tattoo under his eye who wanted to tell me all about being on parole. I believe everyone deserves a second chance, but now this person knows exactly where I live. Which didn't concern me all that much until I found that my heirloom rings had been stolen out of a small rolling suitcase that I had intended to put in my car, but in the chaos of moving day it went on the truck. I filed a police report with Atlanta and Wilmington. The Atlanta detective told me that Miracle Movers was less than helpful. They have never called me back, never returned my email, and I've spent the last month worried that the guy would come to atlanta because I reported him. I googled the guy and his pic came up as being wanted in Pender county for being part of a large drug ring in 2015. I have done 7 moves since 2013. This was by far the most expensive, stressful, damaging move I've ever had. And they have done ZERO to help. The rings that were stolen were very important to me in that they were given to me by loved ones that are gone. I'm heartbroken about it. It looks like they do the bait and switch with estimates routinely based on other reviews. STAY FAR AWAY!!!!!!! read more

Miracle Movers just traveled up to Bucks County PA to load our furnishings and transport them to our new location in Southport NC. Marq and Zach were our movers on both ends, and they did an awesome job!! Even while spending hours carrying heavy boxes and furniture, they remained courteous and pleasant. They were careful to wrap and pad the furniture, and took care handling the boxes so that everything arrived safely. Miracle Movers was reasonably priced and made a stressful and hectic chore quite a bit easier. We will be moving again in a few years, and we intend to call Miracle Movers again to get the job done!! read more

Can not say enough about this company. They have helped me three times move furniture from here to there and are so fair with the pricing. Good friends of ours used them and told us about them! Two young men came today and performed a miracle. I had a desk from restoration hardware delivered and was told it would. It go up the stairs. Well these guys did it in 10 minutes and helped me things back.! Such nice people and professional! So grateful! Restoration Hardware did refund us our "white glove delivery fee!" Ha! read more