Never even made it to an estimate. I was called by J. who was supposed to arrive in person for a…read morefull estimate (packing and moving) to which was a surprise to him. He then told me he was a day out from vacation and they had an all hands on deck big job the next day but might be able to fit me in the next morning at 8:30am. He never called back. I called twice to speak with a manager and never heard back. As a mom with a little one who needed help with a close move out date, this was perfectly aligned that this never worked out but it's important for others to know their priorities.

I am beyond disappointed with this local branch of this company. On 5/11 my husband and I confirmed…read morea moving and junk haul appointment scheduled for 5/30. Our move-in date was 5/31, so we had already adjusted plans and paid extra to move everything a day earlier. The day before the move, College HUNKS confirmed the appointment with my husband and told us we would receive a call between 12-2 PM when they were 30 minutes out. At 1:40 PM the day of the move, I called to confirm and was reassured the appointment was still in the system and happening, and that the movers would be calling us shortly. At 2:15 PM, my husband received a call from the manager stating they were canceling due to weather and "closing up shop for the day." This was after we had already been waiting through the scheduled window, with no prior notice or attempt to communicate earlier, despite weather conditions being forecast in advance. When my husband explained we could not delay the move until Monday due to lease constraints, we were essentially told there was nothing they could do. At that point, we were left stranded on moving day, having already moved multiple carloads ourselves and with no ability to physically complete the rest of the move without professional help. There was no meaningful effort to problem-solve or provide alternatives that aligned with our situation. The situation escalated further when I attempted to speak with management directly. I called the main number, which went to voicemail, and then called from my husband's phone, which turned out to be the manager Devin's direct work phone. The call began unprofessionally, and while I initially apologized for reaching him directly, I explained the situation in detail. Although there was acknowledgment of weather-related issues, there was no real solution offered beyond "trying Monday," which was not feasible for us. During the conversation, when I was visibly upset due to the stress of being left without movers on a critical moving day, the interaction became increasingly tense. The call ended abruptly after I expressed frustration with the situation as a whole, and I attempted to clarify afterward via text that my frustration was with the circumstances--not a personal attack--but I received no response. To make matters worse, I have also been trying to obtain a refund of my $99 deposit. I was told twice that a refund request would be submitted on my behalf, only to later find out that it had not actually been processed either time. Since then, I have been met with silence, repeated delays, and what feels like avoidance of calls and follow-up communication altogether. There has been no resolution, no confirmation of refund status, and no accountability regarding why the request was never submitted as stated. Overall, this has been an extremely unprofessional and stressful experience during what was already a high-pressure moving situation. Being left without movers on moving day and then having to repeatedly chase a basic refund that was promised but never processed is unacceptable. I would not recommend this company based on our experience.

Prices are very high and they actually quoted a charge of over $200 for one hour travel time when…read moremy 2 locations were 2 miles apart.

Timely. Efficient. Courteous. Perfect. Highly recommend. 85…read morecharacters required for a review is too much.

I chose King moving using Yelp, and I'm so glad I did! Tyler and team moved my household items…read moreacross country with not one item damaged. They were super responsive from start to finish, and the customer service during unloading in my new location was Five Star! Highly recommend!

Tyler was great to work with to set up our move. He and the rest of his team were careful and…read moreefficient and all very nice guys.

The team was awesome! They showed up on time and went right to work. They were very careful…read morehandling everything and placing things where they needed to be. Highly recommend this group!!! Thanks

I have moved 12 times in 23 years, I have never ever ever experience such incompetence as I did…read morewith Ryan and his team. Out of the gate they didn't have booties to cover their shoes, so the carpet is stained. Then they needed to move a console table to make room to move a piece of furniture; despite knowing there's a toddler in the home, they simply pulled it away from the wall, not even checking if it was anchored to the wall! Not only did they damage the wall, they destroyed the console and said they'd give me .60 cents per pound, forget the fact that it's 100 years old and weighs 10 pounds, so I received a $25 credit. WORST MOVERS EVER!!!

They are wonderful!! Neat, and does everything to perfection. Guys are so personable. I highly…read morerecommend them as movers.

Luggers are the BEST: ethical, reasonable, careful and absolutely reliable…read more We've worked with Ian and his team on and off since June. First we had to move items out of an apartment and Junkluggers took care of it and saved us from any stress. Then last month we worked with Luggers again to coordinate a double move for us and another customer to Vermont and Rhode island respectively from Wilmington, NC. We could always get him on the phone to resolve any issues in what was a complex endeavor. Joe and Keaton executed the move and they were efficient, courteous, good-natured, and incredibly hardworking. They completed our move in one day. We really appreciated how easy everyone at Luggers made a potentially difficult situation. Kudos to Ian and his team. They are the greatest!

Our 2nd time using Dogwood Moving Company. They carefully wrapped all the furniture and were very…read morecautious about moving it to our new location. Barry and his team were awesome. They did a quality job and did it in a timely manner. A great value.

Isaiah, Matt, Tristen and Barrett took great care in moving our furniture, boxes and odds and ends…read moreto our new house this week. The process was so easy from start to finish, well priced and there was good communication throughout. I would highly recommend this company and especially this crew to any of my friends!

They arrived on time. Three workers (Cole,Charlie, Joe). They were polite, friendly, and…read moreprofessional. They did a great job and did everything we asked. They finished early and we got a decrease on the quoted cost. A+ service.

To anyone in the future who may consider using Big Green Box a word of warning the workers I…read morebelieve move extremely slow, which makes sense as they are charging by the hour. My move experience was I relocated more than half of what needed to be loaded into the truck stage to stage and I was still given an invoice that was double the estimated cost , this after giving a 100% accurate description of the location and what would be involved. My biggest mistake was not communicating this to the business and ignoring the problem, damaged furniture and a damaged television or just material things, but I truly hope this review helps someone in the future. Follow up. We have a classic case of he said, she said. Have multiple witnesses to the service we received. We are honest. Again, take caution with booking with this company.

I just moved 2000 miles from the Midwest to Wilmington. Overall this was a good experience. Pros:…read moreOverall good value compared to other moving companies. My service was easy to schedule, pick up and drop off at my new home. You are able to track your belongings which I appreciate. The truck arrived within the time frame provided. Customer service was responsive to questions. It was easy to pay my bill with the link provided. Cons: Keep in mind you are shipping with a freight company. All boxes arrived dusty and three boxes were wet and the belongings inside were moldy. As long as you protect your clothing, linens, and pillows with some sort of protective barrier inside the box, you are good to go. I would also throw a tarp over the top if your boxes. I would carefully protect your electronics in the original boxes. Cover furniture with plastic wrap and moving blankets. Overall I would use this service again keeping the above tips in mind. Lastly carefully scout the drop off location. It was a tight fit and while my landlord OK'd the truck drop off, I did not appreciate how much space the truck and cab would take up.

The online quote is misleading at best and predatory at worst. It's not an estimate; it's a lie…read more The quote will be at least $1,000 less than the actual cost. When selecting the desired footage, do not select an even number. You are required to install a bulkhead, but the footholds for it are every two feet (5', 7', 9', etc.). If you set your quote at 8' and pack your belongings up to 8', you will have to install the bulkhead at the 9' mark and then be charged an extra $123. You can find a better company to accommodate your move, I promise you. The only reason people end up using U-Pack is because they lied about the quote. Whatever your quote is, add $1000 to it and expect it to be even higher than that at the end of the day. To say this company is dishonest and shady would be the understatement of the year. Shame on them, and shame on me for falling into their trap.

Terrible experience. I have used this company in the past, but will not use them again. The two…read moreyoung movers did not wrap any item in plastic wrap and flippantly commented that things "were just going into storage." They totally did not want to be working. They damaged a few items and refused to make an additional stop to drop off a sofa at a family members house.

Very poor performance. They were fully aware of the scope of the job but showed up with only two…read moremen and proceeded to ruminate about how to move the items. After a few hours, they gave up. They sought to bill me for three hours of work when the job had not been done. We rescheduled for another day when they were supposed to bring four men but they later informed me that they didn't want the job after I rearranged my schedule to accommodate them. So, I then engaged Junk Lugggers of Wilmington who did a great job by thinking though what needed to be done and then carefully did it. Avoid Two Men and a Truck! Choose Junk Luggers!