Honor Care is providing part time care (4hrs/day, 7 days/week) for my elderly relative. The person…read morethat comes Mon-Sat is great. Always a bit late, but provides great care. My only gripe is when the regular caregiver is unable to come. Honor Care doesn't seem to have a backup system in place. So, most of the time no replacement comes or they able to come only at different hours. I could be wrong, but it feels like they treat caregivers like Uber drivers. Instead of proactively having a backup list or making phone calls, it feels like they just open up a slot and hope somebody responds. I could be wrong, but that is the way it feels.

s with this company...... There has been one care pro we had that was amazing...... But we had over…read more8 different care pros that came that did not do anything left my dad in spilled clothes and sheets...... Honor you need to train your caregivers better some of them. Some caregivers that have came for clients in the past have no communication skills and companionship towards clients they sit and don't do anything but go in there phone..... Being a caregiver takes a big heart and the people I have seen lately working here some not all but some caregivers with this company are rude and lazy and neglect! Please hire people that will do their job out of their heart not for the paycheck! This is a mess a caregiver left with my dad! This stuff was all left out and dishes were never cleaned and the "care pro" smoked on the porch

They sent us a babysitter as a back up since our nanny was not available for a day…read more baby sitter's name was ''Elizabeth ''. she came to our house and said she worked with a 5 months old infant before and that baby got fussy. She seemed very uncomfortable when she saw our 6 month old baby even though she knew that she supposed to take care of an infant. then she started asking about if she could leave early. she asked us to take the baby because she wanted to make phone calls!! She constantly interrupted us while we were in our room and working. Ultimately she said her mother is in the hospital and she has to leave and she just left! She came to our house at 8 am and left at 8:45 am My husband and I both are working parents and needed someone that day to watch the baby and she put us in a very bad situation. ''Elizabeth'' was the most irresponsible babysitter I have ever seen. She should not be a nanny at all. Obviously she has no interest for taking care of kids.

The fact that you are on Yelp seeking honest feedback on caregiving agencies means you are where I…read morewas. My sweet aunt had Alzheimer's for over 12 years, and during that time, I tried a minimum of eight different agencies. I learned the hard way, that many caregiving agencies (and their employees) are NOT what they seem; nor as wonderful as they present themselves to us, the family! I don't even write yelp reviews, but this one matters a lot to me!!! If you are seeking a caregiving agency that is honest and displays the highest level of integrity, then I can say from personal experience, THIS is your agency! As anyone familiar with having a loved one with dementia knows, because our loved ones with this disease can't often communicate how they are actually treated, it is VITAL that the caregiving agency we hire - as well as the individual caregivers they send - be the professional and caring company that their brochures always say they are. Even as I write this, I am shaking my head as I remember some of the dishonest and unprofessional agencies/caregivers we had during this time period from other agencies (hence, going through so many local agencies). I was regularly at my aunt's home and very active with her care, but it's almost impossible to accurately know what goes on when we are not there. When we finally (through a referral) came upon Betsy and her agency - everything was different! For three years, we had Betsy and her team in my aunt's home (live-in care), and they were a HUGE blessing! The caregivers were actually trained and it showed in the care they gave, and the quality of the caregivers was MUCH higher than previous agencies. As I have shared with others: As a leader goes: So goes the company. The fact that Betsy has such a high personal level of integrity, she was VERY picky about who she hired. My aunt meant the WORLD to me! I could tell that Betsy sincerely cared about her. She would make unscheduled visits to check in, and she always listened and addressed any concern I had. Even as I write this, I'm smiling as I'm sure I was often a "picky" (to put it nicely), client about which caregivers came to help with my aunt. My questions and concerns were NEVER brushed off, but rather immediately addressed. My sweet aunt "graduated" from Hospice THREE TIMES and was on Hospice the fourth time when she passed away. I was consistently told by my aunt's doctors and Hospice, that my aunt was doing as well as she was because she was receiving such great care!!! Okay, this was too long I know, but anyone who has been in my shoes knows that having an agency and caregivers that you can trust for the best care of your loved one is HUGE!!! I highly recommend Betsy and her team at Alegre in a heartbeat!!!

We've used caregiver (companion) services for a few months for my 91 year old mother, with great…read moresatisfaction. The communication from initial inquiry all the way through to now has been exceptional, prompt, thorough and easy - something that builds trust and is important to our family when dealing with our loved ones. Family Matters matched us with caregiver Veronica, who does well with hesistant clients, in a very gentle, kind, and positive way. The process for absences has been handled well also. Thank you team!

Family Matters provided care for my husband for over 7 years. They are a wonderful, caring and…read moresupportive company. Caregivers have been great,--skilled, caring, reliable, and thoughtful. Company communication is excellent. It is an approved company with our insurance so the financial part was very smooth and easy. Staff at the home office are very responsive and kind and worked very hard to provide coverage in special circumstances.

Total Care Services has been a blessing to say the least. My grandfather suddenly became very ill…read moreand was quickly diagnosed with a glioblastoma brain tumor. We didn't want him to spend his remaining days in an unfamiliar hospital room, so we called Total Care Services to see if they could help. On the same day of our call, a very friendly and understanding representative came out and answered all our questions and put us at ease. She was able to help facilitate an in-home care professional to work alongside hospice in keeping my grandfather comfortable while also caring for my grandmother - the very next day!! My grandfather passed quickly and peacefully after his return home from the hospital - with family members by his side. We were able to share stories, joke, laugh, cry, and say our goodbyes at his in-home bedside. We were able to do this while not having to worry about the intricacies of medication and care of my grandparents - the ability to do this was priceless. Fast forward 6 months, the total care team continues to provide in-home care for my grandmother. Doing day to day activities, including but not limited to, making sure she takes all of her medication when she is supposed to. The care team goes above beyond in day-to-day conversations with my grandmother, playing games, drawing out positive memories/stories, etc. Most importantly they are very communicative with our family. We can't thank Fay & the Total Care Services Team Enough!

Shortly after my husband and I moved to California he became gravely ill and required complicated…read moresurgery with a long and hard recovery. He went from being a strong, young, completely independent man in his 40's to being dependent in every way, non-to-minimally ambulatory requiring extensive wound care, supervision and assist. This was not only debilitating to his physical health but his emotional health as well. We take for granted the little things we do each day - getting food or drink from the fridge, using the rest room, reaching the remote, opening the door for fresh air. Having just moved here, I had no one to stop in or spend time with him. While I could provide all the clinical care with the help of home care, there were many hours left in the day where he could not be left alone. I tried three home care agencies before I found Total Care. TC was able to provide a consistent person that was more than competent to provide the care. Yulma was a great communicator and fun to be around. She was also sensitive enough to know when to back off and let my husband try something for himself and to step in while keeping my husband's dignity intact. They got along great. Yulma liked to be useful and busy so she was constantly doing things that were not asked of her but a huge help to my husband and I. Laundry, cooking, pet care, shopping. We got a dog for emotional support. The dog was more work than we anticipated and Yulma stayed on to help us with the transition. Fay was always responsive and respectful. Total Care not only took "total care" of my husband but also took care of me in a time in my life when I needed the most support. I have no hesitation recommending Total Care. You will not be disappointed.

Ida was so nice and helpful until it came time to send us a referral fee. She has ignored our calls…read moreand emails for over 3 months now. We are a placement agency and placed a resident in her home. We had to sue her in small claims court just to get a response from her. She eventually paid us but it was the worst business experience I have ever encountered during my 10+ years of working.

Although this facility shows a phone number, a voicemail system answers without even giving the…read morename of the facility. A number provided by Kaiser does the same thing. My sister is there and is unreachable by her family. This is unconscionable.

We met with the owner of Home Helpers (she came to our home in Half Moon Bay) and made arrangements…read morefor a half-time helper for about a week (7-8 days) after I got out of the hospital. Although we wound up having three different helpers, each one was prompt, pleasant, helpful and in general a really nice person. In fact, I worried a bit as we'd have a new helper... and they started great and just kept getting better. Originally, we decided to bring in the helper primarily to give my husband a break. For me, it was really nice to have a helper. Our helpers were women of varying ages and it was great being doted on without feeling like I was imposing on my husband. Women are born nurturers. Between my husband, our son and two male cats, it was great just having a little more estrogen in the house During times when I was napping or we had a lull, the helpers were wonderful about working on laundry, light cleaning and even went through our sons closet and weeded out the too-small clothes (something I have been trying to get to for months). Home Helpers was flexible with scheduling since we weren't quite sure what we'd need. Also, their rates were reasonable. My recovery has been a bit slower (than I'd hope), however, right on track per my docs. We would not hesitate to call Home Helpers again!

My dad was in crisis and wouldn't stay in the hospital another day. Betsy came to his bedside,…read morepatiently assessed the situation and asked him what he wanted. She had someone at his house almost immediately and Amy was a perfect fit. They saved us all at a crucial time. Thank you so much for your help!

Superb, professional, and friendly staff and outstanding services which included personal hygiene…read moresuch as bathing. My elderly mother suffered from dementia and was difficult to manage. Her last months were greatly eased by At Home Support Senior Care which, incidentally, was more responsive to my mother's needs than Mission Hospice. I give this senior care service my highest recommendation.

At Home Support Care has been an amazing resource to our family in providing thorough, thoughtful…read moreand responsive care for our support needs. Al's team always goes above and beyond to assist and respond quickly whenever there is a question or need. We so appreciate their consistent and reliable support.

We only needed help a couple of afternoons each week while my dad recovered from surgery, so I…read morewasn't sure an agency would even take on such a small schedule. Gulraj met with our family early on and helped us navigate the recovery process, which put us at ease right away. Right at Home was upfront about the process of finding the right caregiver, and once they did, everything went smoothly. Our caregiver has been dependable, kind, and genuinely interested in helping my dad regain his independence.

I have spoken with many home care agencies, and by far, Gulraj and his team stand out as…read moreprofessional, knowledgeable, resourceful, and highly competent. Their authenticity and kindness truly made an impression on us, and we felt heard, supported, and valued throughout every interaction. Finding care for a family member does not have to feel overwhelming when you are working with the right team. Gulraj and his team have a genuine passion and commitment to senior care, which is evident in the way they work together to support families and how they communicated with us. Their quality of care truly sets them apart from other home care agencies in the area. Gulraj and his team are truly exceptional, and I highly recommend their services.

We highly recommend Grace and Advanced In-Home Care. This was all new to us and when we called…read moreGrace, she was incredibly quick to respond, making time to meet that same day and provide care that night! She is an expert in what one might need - something that we really appreciated as this was new space we were navigating. Grace has a well trained team who are compassionate, lovely and gracious. She is impeccably organized, creating a month-long calendar and schedules so that your loved one will have as few disruptions as possible - providing a consistency in which only a few caregivers are chosen for your week or month. This was a stressful time with lots of unknowns (including financially) and all we wanted was to ensure the best care for our loved one. Grace will make it as straight forward as possible and provide care givers that you and your loved one will love. We are beyond grateful we found Grace and team and highly recommend to all of our family and friends. You will be thrilled you called her!

Grace and her team are top-notch! Training of all caregivers are done by Grace (who was a…read morecaregiver herself) so you can rely on consistent, safe practices. Both my parents had the benefit of her team (mom was paralyzed and bedridden, and dad has dementia) and each set of caregivers were experienced for the different levels of care that was needed. Also, I appreciated the open and honest dialogue that I had with Grace (she is very understanding and never defensive). Grace's back office was great as well. Invoices were timely and accurate. Although our family is moving out-of-state, I hope to find another care agency with as wonderful a team as the one here with Advanced In-Home Care.