1. Total Care Services

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    San Mateo, CA

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    7 years ago

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    7 years ago

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    Advanced In-Home Care

    Advanced In-Home Care

    5.0(6 reviews)
    2.2 mi
    Family-owned & operated
    Established in 2021

    We highly recommend Grace and Advanced In-Home Care. This was all new to us and when we called…read moreGrace, she was incredibly quick to respond, making time to meet that same day and provide care that night! She is an expert in what one might need - something that we really appreciated as this was new space we were navigating. Grace has a well trained team who are compassionate, lovely and gracious. She is impeccably organized, creating a month-long calendar and schedules so that your loved one will have as few disruptions as possible - providing a consistency in which only a few caregivers are chosen for your week or month. This was a stressful time with lots of unknowns (including financially) and all we wanted was to ensure the best care for our loved one. Grace will make it as straight forward as possible and provide care givers that you and your loved one will love. We are beyond grateful we found Grace and team and highly recommend to all of our family and friends. You will be thrilled you called her!

    Grace and her team are top-notch! Training of all caregivers are done by Grace (who was a…read morecaregiver herself) so you can rely on consistent, safe practices. Both my parents had the benefit of her team (mom was paralyzed and bedridden, and dad has dementia) and each set of caregivers were experienced for the different levels of care that was needed. Also, I appreciated the open and honest dialogue that I had with Grace (she is very understanding and never defensive). Grace's back office was great as well. Invoices were timely and accurate. Although our family is moving out-of-state, I hope to find another care agency with as wonderful a team as the one here with Advanced In-Home Care.

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    Advanced In-Home Care
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    Honor Home Care

    Honor Home Care

    3.6(48 reviews)
    2.3 mi

    Honor Care is providing part time care (4hrs/day, 7 days/week) for my elderly relative. The person…read morethat comes Mon-Sat is great. Always a bit late, but provides great care. My only gripe is when the regular caregiver is unable to come. Honor Care doesn't seem to have a backup system in place. So, most of the time no replacement comes or they able to come only at different hours. I could be wrong, but it feels like they treat caregivers like Uber drivers. Instead of proactively having a backup list or making phone calls, it feels like they just open up a slot and hope somebody responds. I could be wrong, but that is the way it feels.

    s with this company...... There has been one care pro we had that was amazing...... But we had over…read more8 different care pros that came that did not do anything left my dad in spilled clothes and sheets...... Honor you need to train your caregivers better some of them. Some caregivers that have came for clients in the past have no communication skills and companionship towards clients they sit and don't do anything but go in there phone..... Being a caregiver takes a big heart and the people I have seen lately working here some not all but some caregivers with this company are rude and lazy and neglect! Please hire people that will do their job out of their heart not for the paycheck! This is a mess a caregiver left with my dad! This stuff was all left out and dishes were never cleaned and the "care pro" smoked on the porch

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    Honor Home Care
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    Total Care Services - homehealthcare - Updated October 2026

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