Personable and professional. Their process to acclimatize me to the hearing aids is unique to this…read moreoffice. It was a gradual (in three or more steps) to reach the ideal pick up for my hearing loss range allowed me to adjust to the increasingly louder environmental sounds that accompanies as the hearing pick up is increased. With increased tolerance of the extraneous sounds, I was able to realize the benefit of better hearing. After a week I bought the aids and am wearing them for at least 12 hours daily. This was not the experience I had from four other providers. They set the hearing aids for comfort so the increased hearing was minimal and were consequently discarded because they were not aiding my hearing.

horrible inbred family run business. they take micromanagement to an extreme. broken down…read moreequipment. don't step outside to make a phone call. you'll hear about it. get the picture?! Run away!

The doctor spent less than five minutes with me, didn't answer any questions, offer any solutions,…read moreor do any follow-up. The staff and audiologist were great, but I am left with distorted hearing, no remedy, and no idea how to proceed.

Would give a zero star if I could. WARNING: HORRIBLE DOCTOR! I am deaf because of him. He did not…read moretreat me correctly, nor respect me during treatment. I also caught him looking at my boobs instead of listening to me. He was in the room for 5 minutes or less. I finally got to go somewhere else but he was reluctant to refer me. When he finally did, his office sent the wrong audio grams, from a different patient and he didn't include any charting notes. Very disappointed and he ruined my life. Has no compassion and is only a doctor because his father was one. DO NOT GO HERE IF YOU VALUE YOUR HEALTH!

This is the place to go to in Salem. Customer service rocks and the hearing aids are top notch…read more Dr. Lerner knows his business and knows how to treat customers. They are very up front about everything and there is nothing hidden in the fine print. Everything is explained thoroughly.

I had my annual hearing aid appointment today with Michael Kelty. I was see right at my appt…read moretime. I have been having difficulty hearing the past several months. Mr Kelty adjusted my hearing aid and now I am hearing clearer. It was very fast, efficient, and friendly care.

Pacific Audiology has shown multiple times that it is the premier audiology clinic here in Salem…read moreOregon. I received my In-Ear monitors from Dr. Mehr with ease. Great doctor who gets it right the first time.

From the owner: Pacific Audiology Center has been providing audiological and hearing aid services for the past 32…read moreyears. Excellent products, experienced professional services all at very affordable prices.

Paid $4,000 for the hearing aids....went back and asked for an adjustment....they didn't listen to…read moremy request....went back a second time and asked for an adjustment....they didn't listen to me....said the computer said it should be such and such....it was wrong....family member with the hearing aids hasn't worn them since... The hearing aids are suppose to help you hear, but they didn't listen to the problem.

I procrastinated for years on having a hearing test because I was afraid. If you are like me and…read moreyou know you need to take this step, or maybe you just want to have an exam to find out, I recommend seeing Tiffany at Willoughby Hearing. In this relaxing, patient friendly environment, you will be treated with respect and dignity, be educated and supported throughout the process, and you will get your life back. Tiffany speaks very clearly and slowly, enunciating her words fully so I was able to process the information and follow directions before I was fitted with hearing aids. I am now fully supported as I get used to hearing again and Tiffany fine tunes the hearing aids to my needs and feedback. Each time I see the same provider and Tiffany is a caring and personable professional who I highly appreciate and recommend.

Good lord if only I could give them zero stars. These have been the most unhelpful people on planet…read moreearth. I have called to schedule no less than four times. I had to call my referrals department three or four times as well to get them to resend the referral. And instead of calling me to let me know exactly what I needed to get scheduled, I had to call and find out. These people are awful. On top of all the hassle, the front desk lady was exceptionally rude and had the nastiest attitude which I gave right back. If their scheduling team is any measure of their actual healthcare team it might be dangerous for me to actually make an appointment.

First let me say that I waited 1.5 hours to see Dr Donovan. There were no apologies for being late…read moreand no reasons for it.Then he walked in and said "what can I do for you today". Clearly he hadn't read the notes that were sent to him by my referring primary care doctor and clearly he hadn't read the questions and answers notes taken by his assistant. He was abrupt and has no bedside manner. I was referred to him because a recent brain scan indicated a possible fungal infection in my right ethmoid and my tongue was numb and I have no taste. He didn't address my tongue issues even though his office knew about it. Now I have to find another ENT specialist to address my issues. I will never return to his office again and certainly won't recommend Willamette ENT in Salem Oregon.

This small but mighty service provider has the right focus: SERVICE! They are the nicest, most…read morehelpful people on the planet. I'm 76 and didn't realize how much hearing I had lost from a youth spent with loud music (Woodstock!) and decades of driving big-rigs. They guided me through the process of getting Medicare coverage and have spent a lot of time with me tuning and re-tuning my devices - even teaching me how to keep my ear-wax from building up. Lots of T.L.C. I can't recommend this business loudly enough. Go get their help and be amazed as I am at their excellent quality service.

Wow-zers!! These folks are GREAT. Renewed my confidence in hearing aid offices, which are usually…read moreonly concerned with *money. I went to their office because I was fed up with another provider only cared about money -- talking to me first about $$ and would I be able to pay. Not these folks! They looked at my hearing aids and found a piece MISSING on one. Sent it back to the manufacturer, still under warranty until 2026, and came back fixed. The only charge made was for shipping. Srsly, a breath of fresh air. If you're not happy with your provider, give Bright Minds Hearing a try. Honest, helpful, excellent hearing test. I am sooo glad I found them! :D

Growing up and realizing you may need extra help is often difficult. The entire team at Salem…read moreHearing Aid Center helps to make this adjustment period so much easier. I have been a client for almost 2 years now and now and each time i cant quite figure it out, they are very willing to help me . They make the whole process so problem-free. Thank you all very much. Leslee L. Hobson

Thanks Chris for being a caring, patient and knowledgeable hearing aid professional. I would…read morerecommend you to anyone with a desire to hear better. See you soon!

Dr. Skarada was fantastic. He was extremely knowledgeable, personable, and professional. He…read morequickly resolved my health issues. I would highly recommend him.

I love this doctors office with all my heart! I have been seeing this doctor for over 7 to 8 years…read morenow and it's very small town feeling and has no other staff other than two doctors that work there. These two ladies take care of everything in their office and it's very clean. They have offered vaccine days when you can come in with your family to get things like Covid shots. I would not go to any other doctor in Salem Oregon.

She is an exquisitely attentive listener, thorough and her practice model let's her practice the…read moreBEST kind of medicine: individualized and dynamic. As another physician, I trust her judgement when it comes to my own health, and THAT is saying a lot.