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    Willoughby Hearing

    4.0 (4 reviews)
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    Willamette ENT & Facial Plastic Surgery - Caught a Pokemon while waiting for the dr

    Willamette ENT & Facial Plastic Surgery

    2.4(30 reviews)
    3.4 mi

    Good lord if only I could give them zero stars. These have been the most unhelpful people on planet…read moreearth. I have called to schedule no less than four times. I had to call my referrals department three or four times as well to get them to resend the referral. And instead of calling me to let me know exactly what I needed to get scheduled, I had to call and find out. These people are awful. On top of all the hassle, the front desk lady was exceptionally rude and had the nastiest attitude which I gave right back. If their scheduling team is any measure of their actual healthcare team it might be dangerous for me to actually make an appointment.

    First let me say that I waited 1.5 hours to see Dr Donovan. There were no apologies for being late…read moreand no reasons for it.Then he walked in and said "what can I do for you today". Clearly he hadn't read the notes that were sent to him by my referring primary care doctor and clearly he hadn't read the questions and answers notes taken by his assistant. He was abrupt and has no bedside manner. I was referred to him because a recent brain scan indicated a possible fungal infection in my right ethmoid and my tongue was numb and I have no taste. He didn't address my tongue issues even though his office knew about it. Now I have to find another ENT specialist to address my issues. I will never return to his office again and certainly won't recommend Willamette ENT in Salem Oregon.

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    Willoughby Hearing - hearingaidproviders - Updated May 2026

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