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Salem, OR

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Willoughby Hearing

4.2 (5 reviews)
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Willamette ENT & Facial Plastic Surgery - Caught a Pokemon while waiting for the dr

Willamette ENT & Facial Plastic Surgery

2.4(30 reviews)
3.4 mi

Good lord if only I could give them zero stars. These have been the most unhelpful people on planet…read moreearth. I have called to schedule no less than four times. I had to call my referrals department three or four times as well to get them to resend the referral. And instead of calling me to let me know exactly what I needed to get scheduled, I had to call and find out. These people are awful. On top of all the hassle, the front desk lady was exceptionally rude and had the nastiest attitude which I gave right back. If their scheduling team is any measure of their actual healthcare team it might be dangerous for me to actually make an appointment.

First let me say that I waited 1.5 hours to see Dr Donovan. There were no apologies for being late…read moreand no reasons for it.Then he walked in and said "what can I do for you today". Clearly he hadn't read the notes that were sent to him by my referring primary care doctor and clearly he hadn't read the questions and answers notes taken by his assistant. He was abrupt and has no bedside manner. I was referred to him because a recent brain scan indicated a possible fungal infection in my right ethmoid and my tongue was numb and I have no taste. He didn't address my tongue issues even though his office knew about it. Now I have to find another ENT specialist to address my issues. I will never return to his office again and certainly won't recommend Willamette ENT in Salem Oregon.

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Willamette ENT & Facial Plastic Surgery

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Modern Nose Clinic - Salem - Sunset at the MNC!

Modern Nose Clinic - Salem

3.8(30 reviews)
2.8 mi

Took exception care of me from Receptionist to the PA. The Pa did testing on me. She showed me her…read morefindings, she was very thorough went over the options. I'm very excited to return in April for a CT Scan and understand what needs to be done. This medical office should have a 10*.

I don't usually leave bad reviews, but I really relied on these reviews when I made my decision to…read morecome here and wish people had talked about their bad experiences too. My experience was at the Tigard location. I had been considering deviated septum surgery for a couple years as my sleep was becoming disturbed from it and my doctor recommended the surgery, then I heard about this place. I was excited about the possibility of not having to go under the knife and getting the same results. I wish I would have just done the surgery. This procedure did not improve my issue at all. The only thing that changed was now when I blow my nose I get a weird uncomfortable vibration feeling inside my nose. Also ended up having to pay almost 1500 out of pocket on top of my insurance which was not discussed in the beginning, just told over and over the insurance loves to cover this procedure and the costs to me should be minimal. The person I was talking to back and forth about what to expect did not seem to know much and couldn't answer half the questions I had. Just a really bad experience from start to finish, and I'm left with nothing but less cartilage in my nose and still the same breathing issues. If you are considering this or surgery, I would say don't waste the time/money like I did and just get the surgery.

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Modern Nose Clinic - Salem - Our attentive team of healthcare specialists will answer all of your questions as we work to develop your personalized treatm...

Our attentive team of healthcare specialists will answer all of your questions as we work to develop your personalized treatm...

Modern Nose Clinic - Salem
Modern Nose Clinic - Salem - Meet the Modern Nose Clinic team!

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Meet the Modern Nose Clinic team!

Willoughby Hearing - hearingaidproviders - Updated October 2026

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