I am a frequent concert-goer and wanted to purchase a pair of custom concert earplugs to protect my…read morehearing. After searching online for audiologists, I decided to give PAC Audiology a try after reading numerous positive reviews. Dr. Anna and Dr. Marcy were both incredibly helpful in making sure my earplugs were a perfect fit. When my earplugs first came back, my right earplug didn't feel entirely comfortable. I came back twice for complementary adjustments, and eventually Dr. Anna ordered me a new right earplug made with slightly different specs. I really appreciate all the time and effort she and Dr. Marcy took to make sure I was happy with the earplugs. Scheduling with the front desk was easy, and they were usually able to fit me in within the same week. If I have hearing care needs in the future, PAC Audiology will definitely be the first place I visit!

Real help for Misophonia and Hyperacusis. My teenage daughter is finishing up her treatment at PAC…read moreAudiology for both Misophonia and Hyperacusis. We are very grateful to Anna Mamiya and the team at PAC for helping our daughter! Her condition made everyday life for her very stressful and painful. It impacted pretty much every aspect of her life and determined what we could do as a family. We are now able to eat dinner as a family again and go out in public to loud spaces - like the mall, Costco, etc. School has become much easier. The treatment does not cure misophonia, but it does teach her brain that the trigger sounds are not something that it needs to react strongly to and get away from. Yes, chewing sounds will always be annoying, but there is no strong emotional response anymore. I highly recommend anyone dealing with misophonia or hyperacusis to have a consultation with Anna Mamiya. She explains the science behind the treatment and what can be achieved. It all lined up with what I had already learned about the conditions so it made sense to have my daughter get the treatment. I am so glad we did! Life is so much easier now for her and us!

The hearing aids . . . work!…read more Dr. Littman took a fair bit of time dialing them in . . . and then again at the follow-up visit. I can now tell what people are saying! The bluetooth from my phone is pretty darn cool too.

Nice doctor, just flakey and disorganized. They took money ftom me for a replacement item and have…read morenever produced the part for two years now. Other hearing aid centers have better follow up.

I went in thinking that I was suffering from my ears being clogged with wax. After the clinician…read moretook a look she said my ears were quite clean, but super dry, and that the dryness was causing the clogged ear sensation. She talked about treatment strategies, gave me general ear health advice, and took the time to ensure all my questions were answered. To me this is the sign of a practice that puts their patients needs first because they only charged me a reasonable consultation fee when it was all said and done. I was very impressed.

I needed a hearing test before an upcoming ENT appointment. I tend to get nervous in any medical or…read moremedical-adjacent setting but Clear totally put me at ease. The hearing test with Dr. Jaimie was pleasant and low-stress, and Heather at the front desk was super sweet. I was relieved to hear all my tests came back normal in advance of my ENT appointment. After insurance, I paid less than $60 for the appointment. Highly recommend!

I have been coming here since before I can remember. As there was a three-year gap between my most…read morerecent visit and the one before, they asked me to update the patient intake forms, and for a vast majority of the answers relating to long-term medical history, I wrote 'you guys'. When I was younger, I visited the Redmond office, but since I don't remember too much about it other than the people were nice and there was a pond with ducks outside, this review focuses on the Bellevue office and my most recent visit. The office is located in what I call "Medical Row" of Bellevue, near the new-ish hospital. They have a large parking lot and parking is easy to find, although the lot itself is a bit tricky to get in and out of, with sharp angles and steep inclines. Evergreen is on the first floor, all the way in the back, just follow the hall until it dead ends. The waiting room is nothing fancy, though they do have magazines. I've interacted with several doctors and receptionists in the years I've been coming here, and everyone has been friendly, helpful, considerate, in short, everything you want your hearing professionals to be. They keep up with the latest technologies and are happy to walk you through the various options and explain why this or that might be the most sensible choice, while letting you be the one to decide. The prices are more than reasonable (although why insurance doesn't cover hearing aids, I don't understand but that's a separate issue) and care of the instrument is included for life. They accept insurance for things that can be billed, like hearing tests, and also offer classes and other informational programs. Hearing loss can be scary and frustrating, so it's important to find professionals you can trust. I found them at Evergreen.

Not great. I would go to a different clinic…read more I set up an appointment to set up some in ear hearing protection. I was purchasing two items therefore they did do two sets of molds. First off they hurt my ear. I literally thought they burst my ear drum and it took a few days for that pain to subside. I'm okay now so thankfully I don't think they tore anything. They sent the molds to the wrong location so I had to come in again. Throughout the process they were pretty polite so I didn't mind taking time to get to the office. They hurt my ear again. All this is fine but when it came to payment they didn't send me the bill for a long period of time. I did get a few from my insurance company stating how much they were willing to pay the clinic and later they changed that number. After the insurance number finally posted a few months after the appointment I expected the bill from the clinic. The message came but with fury. They were accusing me of attempting to dodge the bill saying they had sent multiple invoices to my house and to my email. I had not received anything via snail mail, and a quick search in my inbox showed I did not receive any email invoices other than the one sent right before they sent me the text message. I asked them for proof that they've been attempting to contact me but later I did notice on the bill itself it showed the date for when the insurance paid them. It was a few days ahead of the day they contacted me further supporting the fact that they were never going to send me a bill and had not before they got their money from insurance first. Long story short. The experience was below par but what's keeping me away is how they treated me when it was time to pay. For the record I paid immediately and wish to not have any further contact with this clinic.

I was looking for an ENT in the area and this office came highly recommended from a couple other…read morephysicians I'd spoken to. After checking out their website and reviewing the bios of their many doctors, I decided to request an appointment with Dr. Laury. It was easy to set up an appointment and with two offices in Issaquah and Bellevue it's pretty easy to find a time and place to accommodate almost any schedule. I've now been to both offices and they are both really clean, updated and modern, and beautifully decorated. I love the Issaquah location particularly with the incredible view from the top floor and the orchids filling the waiting room. I was also pleased that they took my insurance and billed them for all my procedures making paying my copay simple and easy. My wait for the doctor has never been very long and all of the medical assistants I've worked with have been excellent. I liked Dr. Laury immediately. She has a casual yet professional manner that makes you feel at ease. She speaks to you like a person, which I know is a strange thing to say but some physicians seem separated from that aspect. She's a great listener, empathizer, and I really appreciated how she explained everything in language that was appropriate to my level of understanding. After allergy testing we decided to proceed forward with a small nasal surgery that involved me being sedated at Overlake hospital. Scheduling this appointment was about my only frustrating experience with this office. It was really difficult to communicate with the schedulers who had to work in between the patient and the hospital. The surgery itself went well and despite having a significant complication the night after, I was still really pleased in the ability to get in touch with my physician, and at one point the on call physician and have them help me navigate the challenging circumstances. When Dr. Laury saw me for an emergency appt the day after, she was incredibly thorough, gentle, and compassionate. Even my husband was super impressed with her knowledge and skill. Luckily I continued to improve from there and really my only other issue was with communication from the front desk and trying to get messages back to Dr. Laury and her back team during the healing process. While everything didn't go exactly as planned, rarely does it when we're dealing with complicated human anatomy. The point is how are these unforeseen events handled, and I was thrilled with Dr. Laury's treatment from start to finish. My husband liked her so much he's hoping to get a referral here for his own procedures this year. Highly recommended.

We were referred to Dr. Truong by our OT because of concerns about our daughter's swallow…read morecoordination. As first time parents dealing with feeding issues, we were already stressed and looking for guidance from a medical professional. Instead, we were met with a dismissive doctor with terrible bedside manner. He made us feel guilty for subjecting our daughter to a tongue tie revision and oral therapy that had been recommended by our daughter's ped and LC. After a brief examination of our daughter he said everything looked fine. We asked whether a swallow study might help assess her coordination, but were advised it was unnecessary as long as she was gaining weight and having wet diapers. We left the appointment feeling completely dismissed and unsettled. We ended up scheduling an appointment with Seattle Children's OT for a second opinion and they immediately noticed something was off and referred us for a swallow study. Our daughter was diagnosed with a severe swallow coordination disorder with silent aspiration. She was admitted to the hospital and required an NG tube to feed safely. We're grateful we trusted our instincts and continued advocating for further evaluation for our daughter. We do carry some guilt for not pushing harder at the initial visit, knowing it resulted in weeks of unsafe feeding and added stress for our family. If you're a parent and something feels off, trust that feeling and do not hesitate to seek a second opinion.

I give Eastside Audiology in Issaquah a 5 star rating. From beginning to end the process of my…read moreexam, trying out two different types of hearing aids for several weeks and then purchasing my own was seamless. The front desk is exceptional, the service I received from Dr. Elency Valle-Ortega was excellent and I'm very happy with my Phonak hearing devices. I know I'll be working with Eastside Audiology for the years to come. Thank you!

Eastside audiology is some distance from me. Eastside is a provider in the NEW HearingUp Network…read moreand have been verified by Dr. Cliff Olson and are committed to following Best Practices. They are in network so I decided to commit to the long drive while in their care over the next few years. The care and expertise from the team was amazing. Unfortunately it's been a billing nightmare for the last seven months. You would think that they would be familiar as an in network provider for Regence​ and that billing would be a smooth process. The billing department says they were informed by Regence​ that my benefit amount was 3,000 and that the Regence limit would not apply. My insurance company stated to me that they paid their contracted provider the agreed upon charges for the product and services. Unfortunately this is somehow a surprise to the billing department and they do not believe that they were paid as they thought they were going to be. Next Eastside Audiology tried to balance bill me for $2,500. Regence informed me this is not allowed from their in network providers in Washington State. Seven months later and this is still unresolved. I honestly wish that I had never gone with this provider. Now I understand that east side audiology would've offered me a lesser technology if they had properly understood their contract with Regence. I can't believe this and the next time I need a hearing aid I'll just go to Costco and have it programmed by a local provider.

I've been going to both Proliance ENT offices several times the past year, and every time has been…read moretop notch. Definitely one of those "You never want to have to go to a doctor, but if you do then go to this one" situations. The building is a bit hard to find due to the sheer size of the hospital, but the staff is fantastic. I came in for a followup on a procedure, and it honestly felt like I was just getting my car tuned up. Efficient experience, I was in and out in about 5 minutes, and yet everyone took the time to make sure I had no questions or concerns. Just an overall great experience.

Proliance has rolled up an absurd share of the local ENT market, and they act like it. The doctors…read moreare fine, but the admin is incredibly callous. They couldn't give a flying f@#% if you are screaming in pain after surgery ... they'd still rather buy a slightly bigger boat than pay someone to answer the phone. If you think this is an issue, file a complaint here: https://www.atg.wa.gov/antitrustunfair-trade-practices

I brought in a dementia patient I have been recently working with and was just astonished at the…read moreexpert care we received, and with such kindness. Financially this is the only place to go so it is worth a considerable drive even to get here. This is a small personable business and it brings back memories of days before giant buildings and endless waits. Highest recommendation possible!

BEWARE! I purchased the top level Oticon Mor 1 hearing aid HERE using my Medicare advantage plan…read morealong with an addition $2000 about about 3 years ago. I moved state out of state and called them to see if I could get my hearing aids updated remotely, which is a Service Oticon offers. The receptionist after conferring with an audiologist, let me know that I didn't actually buy my hearing aids from them (even though my hearing test and pickup and payment was all physically made at this address) and was completely adverse to assisting me in anyway other than referring me to Oticon and Nations hearing. I suggest extreme caution prior to my buying anything at this location.

Always professional, prompt and welcoming! They respond quickly and the communication between the…read morestaff is efficient (and they seem to genuinely enjoy working together!). This teamworks makes appointments streamlined and smooth in meeting patient needs. This was a new area of health care for me and my partner. The initial consult provided great explanations and took time to help us understand the issues. They always explained our options and clarified insurance coverages clearly. They never pressured us to upgrade or make additional purchases. Thank you NWH&T!

I absolutely adore Northwest Hearing and Tinnitus! I go in for regular hearing aid maintenance, and…read morethey are always friendly, efficient, and on top of it. Not only are they easy to reach, but they schedule phone calls to patients so that you get in when you need to. The process for getting a hearing aid is simple, (hearing test, go over results, order the hearing aid) and most adjustments to it can be done to it remotely. They also gave me a little gift to celebrate my first one! Needless to say, I won't be going anywhere else for an audiologist!

My son just got new hearing aids and he LOVES them. Staff helped us navigate insurance and we left…read moreowing ZERO dollars. Professional, kind, helpful.

We have had three sessions here for pediatric speech therapy for our son who has a speech delay. So…read morefar it's been okay. The front desk is super helpful and kind. As for the actual therapy I feel like sometimes they don't really tell us any real steps to help our child. They just play with him and then keep telling us everything takes time. Maybe that's just how speech therapy is I don't know but I was expecting more.