Really poor communication…read more They lost the first referral - they we're supposed to call me to schedule the procedure. After waiting for weeks for the call, I called them to find out they had no record of the referral. I had the referral sent again, filled out forms, and now I've been waiting for a week for a scheduling call back after I was told they would call back in a day or two. I can't seem to reach anyone via phone. They suggest trying the "chat" on the website but after waiting for a bit it just says "Sorry! Could not connect you to an agent, please try again." This is during business hours.

Poor communication with patient They never called me prior…read moreto my procedure After going through a lengthy preparation time for my procedure I had it done only to be told I have to do it all over again Did the same thing to a friend of mine

Dr. Preston is an amazing surgeon! She was the provider who did my bilateral mastectomy and I feel…read moretruly blessed to have had her apart of my care team. Aside from being brilliant she is equally as compassionate. Northern Arizona is lucky to have someone as thorough and passionate about patient care as Dr. Preston is.

If you can get Kate Preston, DO! She does wonderful work on the breasts. I had lumpectomy and she…read morerestored both breasts to look normal. She is extremely nice and approachable.

I've never worn hearing aids before but Jerry put me quite at ease and took the time to make sure I…read morehad the settings I needed. He also saw me on very short notice when I needed what fortunately turned out to be a quick repair. I'd highly recommend Connect Hearing Flagstaff.

Connect hearing is one of the best businesses I have ever dealt with!!…read moreThey went way beyond my expectations. Jerry is so helpful and patient. He answered all our questions and really went above and beyond. I highly recommend this business!!

I'm thrilled that my allergy injections have been transferred to Dr. Lund's North Star office in…read moreFlagstaff. The staff is dependable, on time and professional. Plenty of parking is a plus. Many thanks.

I met Dr Lund in the emergency room at the hospital as he was the on call ENT that day. I had a…read moresevere bloody nose and he came in and professionally fixed it. As this is a continuing problem for me I have seen several ENTs over the years and Dr Lund was the best by far. He gave me extensive written post procedure instructions that were very helpful. I had never received these from the other ENTs I had seen in the past. He is the only ENT I will go to now in Flagstaff.

I made an appointment to be evaluated for hearing aids. Per their request, I emailed my recent…read moreaudiology tests from another provider to them, which they told me were usable for my evaluation.. I met with Dr. Lane on November 11th. He explained almost nothing about my hearing needs or how, specifically, hearing aids could help me. He mainly presented the various price points of hearing aids I could buy from him. I chose the least expensive category for $1,800. He told me they would prepare a sample pair for me to try for 30 days. If I wasn't satisfied with them, I could return them free of charge. I saw him on a Monday. He said I could pick up the sample hearing aids later that week. That was five weeks ago. They never contacted me.. I can only regard this business as unreliable, if not incompetent. I sensed there was something "off" about this place from my first telephone contact to make the appointment. I've gone elsewhere to get my hearing aids.

I've been there twice in the last 20 years, for things that turned out to be more major than I had…read morethought. Dr Fratianni diagnosed & did the surgery needed in both cases, in very little time. I wouldn't want to see anyone but her; she's friendly, informative, brought me into the discussion, and is sooo very knowledgeable. And I breathe so much better now!

I've spent a year with Dr. Frattiani tracking down sinus problems, eroded quality of voice, and…read moretesting for allergies. I am astounded with Dr. Frattiani's expertise, and how well the office is run, by Montana, the allergy specialist, Nellie, PA, Amber in the front office, and everyone else who works behind the scenes. I've just begun my weekly allergy injections and found the process as smooth as it could possibly be. Thank you, Dr. Frattiani and everyone on your team. You are twenty stars in my world.

Dr. Tritle was the first doctor to figure out the problem which was causing my breathing problem…read more He was very friendly and clear with communicating his recommendations in plain language. I highly recommend him as he listened to my problems, and following his orders, I had success breathing better overnight.