*** Attention to our Yelp Community: This letter written by my father was painfully heartbreaking…read moreto read. I'd like to share it with the public becuase no one deserves to be treated this way and unsurprsingly, other yelpers feel the same way. I really suggest corrective action to be taken, not just for my father but also for the safety of others ***
" Dear Sir/Madame,
I am writing to formally file a complaint regarding a disturbing incident involving one of the parking lot security employees at the Costco Business Center located at 13225 Beach Blvd, Westminster, CA 92683 on Wednesday, October 3, 2024, around 3:30 PM. My family and I have been loyal customers of this Costco for over 20 years, but we have never experienced anything as distressing as what occurred that day.
My name is O.Nguyen, and I am a senior citizen, 62 years old. While shopping at this location, I was patiently waiting for a customer leaving for a parking spot when a Brosnan security guard aggressively tailgated my vehicle and honked several times, pressuring me to move forward. I informed him that I was waiting for this customer to vacate the spot by pointing to the car. Despite this, the security guard exited his truck, approached my car in a highly confrontational manner, and stood uncomfortably close to my window leaving about only 5 inches between him and me, while shouting at me to move. His behavior became increasingly aggressive, and he repeatedly pointed his finger at my face while loudly asking, "DO YOU UNDERSTAND WHAT I AM SAYING?"
This guard not only invaded my personal space but also continued to shout and berate me in front of other customers. Due to his tailgating, the situation was further escalated because the customer I had been waiting for was unable to back out, creating additional issues for both me and the other driver. His aggressive actions left me feeling scared, anxious, and vulnerable, especially as I have a medical history that includes high blood pressure. This sort of treatment caused my blood pressure to spike.
We have recorded every conversation and have undeniable proof of his mistreatment that day. I am fully aware of my rights under the First Amendment of the U.S. Constitution, including the right to peacefully wait for an available parking space without blocking traffic.
This behavior directly violates my rights, and I demand immediate action and a full investigation into this incident to ensure the safety for the public community. .
Sincerely,
O. Nguyen "