This business has printed signs for me before. I always took the order in. This time I sent it in via their internet order facility. Sent it in an July 15, 2025. Got an email confirmation that the order was received. Of course received by a machine. I called on July 17 to make sure a person had received the order. Talked to a female. She searched for it and said yes we will work on it. I told her I had a typo that needed to be fixed and she acknowledged that she had made the correction. It was 6 identical signs and one letter needed to be changed on each one. I was to pickup signs on July28. When I went in to pickup signs first person I talked to said she could not find them but I needed to talk to a different person that was busy in the back and she would be right with me. When she was free for me she spent some time looking up the order and came back and looked at me and said it had not been done because their machines had been down and she had not kept up things like she should have, and stood there staring at me. Did not offer a solution. Just stared at me. I had to ask "are you going to be able to do my signs." She then had to make a phone call and confirm that somebody could come in and help make the signs. Yes they would have them for me on July 29., 2025 Internet orders apparently do no matter to this business, you have to take the order in, in person. AND they didn't make the typo change that I have called in about. Don't like this type of Non Customer Service. read more