All staff professional and responsive, informative and caring, all questions from patient answered…read morewith patience and tailored with adequate detail.

Well. I thought that I would have a higher review for this place. But unfortunately I don't at this…read moretime. Which is unfortunate due to my first visit being amazing. I was in some pain and needed to see someone. I spoke with Michelle( I think her name was) and was very pleasant and kind on the phone. I get there and the provider was just as kind as Michelle. That day, Michelle was working as; Medical Assistant, Lab Technician and receptionist. Which those are 3 different jobs btw. I needed some lab testing and they were very gentle despite my situation. Then- this is where it kind of went down hill. I was summoned to come back due to an "error" with the lab. I was very hesitant as this was very painful procedure. It was a different provider and this one - not so gentle hands. I was ready to walk out. I was in tears in the exam room from so much pain. I could hear the assistant apologizing profusely while I was laying on the bed. Not to mention this provider opens the door while a male was standing at the door while I not fully dressed. When done, I walked out almost in tears. During this. They have an option to text a number. Forget that. I have been texting them questions since July 7( now July 13) and YET no answer. So don't bother with that. To make matters worse. I get yet ANOTHER call saying the lab messed up my SECOND sample and had to come in again. I cried. I said so your lab messed up a second time?! I get there- very unhappy. I'm irritated at this point. My original provider comes in. I made a comment about this being the third time and she was confused. Apparently it was NOT documented that I came in the previous day to take samples so the employees the next day weren't aware. Imagine my relief but extreme frustration. Still waiting for confirmations and questions. So I'm really disappointed in this place. I was very pleased with my first visit. But I don't know.

I went there on a weekend evening, and they still took time to see me. I had a complaint that…read morebothered me for the last 24 hours, but it was not at the Emergency Room level of risk. Dr. Alykhan and his assistant were thorough and professional. He took time for a full exam. I am pretty experienced with seeing doctors and I would rate this as excellent care quality. I recommend him.

Arrived at 10:02 happy to be one of the first ones there (2 people ahead of me plus one being seen…read moreby doctor already) only to be dismissed by front desk saying she'll be with me shortly and to take a seat. By 10:45am after sitting and witnessing the clear incompetence by the front desk lady whoseemed overwhelmed by simple tasks like making a photo copy I decided to leave and not waste any more of my time time. Considering it is an urgent clinic and not even being checked in for 45 mins on a non busy morning i felt like I needed to share this experience. Thankfully my condition wasn't too serious. Surely the doctor is wonderful from what I read but he needs a front desk coverage that mirrors his professionalism and skills.

The CVS that houses this clinic is not the best, but MC is so convenient and always available to…read moretreat same-day, sometimes with little to no wait. It's a real no-frills medical-care operation, but I have always found the clinic staff to be wonderful. You can check the wait times online and get on the list in advance (I like to use the CVS app for this), but you can also walk in without preregistration. When you arrive, you sign in on a computer, and a screen shows the wait list (by initials, not full names) so you know if there are people ahead of you. When it is your turn to be seen, the practitioner (usually a nurse) will greet you, take you into the exam room, take your ID and insurance, and start the exam. You pay right there in the exam room and go on your way. If the practitioner writes you a prescription, they can either fill it there at the CVS pharmacy, or send it digitally wherever you would like. The best part is, you can then peruse CVS for whatever other OTC medications you might need before you go home. I went to this MC twice in the last 2 weeks. Both times I was desperately in need of medical care, and I learned that it's impossible to get into my primary care physician's office same day. First I had poison ivy, and the nurse at this MC was so unbelievably compassionate to my condition. She ran out into the store to find Tecnu wash. She didn't just tell me to get it, she went and grabbed it for me, and sent me on my way with a prescription to fight the rash. A week later I was sick and again couldn't get in to see PCP. I used the CVS app to check wait times at MC and registered when it was down to 15 minutes. I left my office at 3 pm. I was home on the couch with antibiotics and tea by 4 pm.

I'm in such pain and need a muscle relaxer and there is only one doctor here!! Also, someone came…read morein after me and the system some how was able to boost them in front of me and I've been here almost one damn hour!!!! Please tell me how this is a minute clinic and I've been waiting in pain almost an hour? To have service that sticks with the name, more than one doctor onsite would be a good start. Since I'm in such pain, I am waiting, but this wait is truly unacceptable.

We've come here twice for stitches or injuries with our kids and Dr Mahdi is incredibly patient and…read morekind and fast!! We had a wonderful experience. It's a hidden urgent care gem! The staff are also helpful and quick.

Dr Mahdi and his staff and incredibly caring. They took such good care of my dad. Dr Mahdi is…read moreincredibly smart and kind.

I've gone to this MinuteClinic twice now and both times I've received amazing care. Both nurse…read morepractitioners were attentive and efficient. I would highly recommend this clinic. Make sure to check online to see what the wait time is because the first time there was quite a wait.

From the owner: MinuteClinic® in WASHINGTON is a healthcare clinic offering patient services 7-days a week. Our…read morehealthcare services range from screenings, vaccinations, physicals, sinus infections, bug bites, TB testing, splinters, pink eye, flu shots, ear infections, STD testing and treatment, mental health counseling, and much more. MinuteClinic providers are board-certified and trained to provide you and your family with the care you need. If you are feeling too sick to come into your local medical clinic, you can schedule a virtual care appointment and receive a consultation from the comfort of your home.

How to find a place: You can park in the garage near the Chipotle. There are some stairs on the…read moreleft side of the garage if you are facing the entrance of the garage. Take the stairs up to get to the entrance of the Urgent Care Center. The other way to find a place is to park in the garage and then walk around on the outside of the garage to find the stairs that lead to the entrance of the Urgent Care center. There are signs on the walls that will indicate the Urgent Care Center. Cons: First, they give you forms that are copied from an original that was obviously highlighted so you can't see some of the words. I don't understand why they can't get a clean copy of the forms. Second, the forms are outdated and do not have a lot of room for you to write your medical history, medications, etc. Third, the medical assistant needs more tact in communication. She opened the door and pointed in my direction, but I was sitting around a group of people, so it wasn't clear who she was pointing to. She should have announced the last name of the person. It's rude to point fingers at people. I tried to clarify if she was asking for me to come up, and then, she says yes you. She has very poor communication skills. She does not greet you at all. She doesn't explain the process or what to do after the visit is over. I have managed medical clinics, so I know what I am talking about. Pros: The receptionist seemed proficient. The place is clean and seems organized. The wait is usually not that long, but you can always call ahead to see how long the wait is. The physician assistant seemed proficient and was friendly. As with any medical visit, always call ahead to confirm if they take your insurance and bring your ID and insurance card(s), a list of your current medications, medical conditions/history, and other names of your other doctors to make it easier. I would visit them again to give them another chance if I ever needed Urgent Care again. I hope they use this feedback to improve.

I'm really surprised by the low reviews. I've come here several times for different reasons. I've…read morenever waited more than a couple minutes, no matter what time of day. Everyone has always been really friendly. And my problems have all been taken care of when they could be, or I was referred to a specialist if needed. This is definitely my go to place when my GP can't see me quickly enough.

Front desk staff were very friendly and helpful. The doctor was thorough and addressed all my…read moreconcerns. I did not feel rushed at all. The clinic was very clean and inviting.

From the owner: Looking for exceptional primary care services in Vienna, Virginia? Look no further than First Step…read moreClinic! Our team of skilled healthcare professionals is dedicated to providing you with personalized and compassionate care, tailored to your unique needs. We offer a wide range of services, including routine check-ups, chronic disease management, health screenings, and more. Our clinic also provides telehealth services, allowing you to receive medical attention from the comfort of your own home. At First Step Clinic, we believe that preventative care and early detection are key to maintaining your overall health and well-being. That's why we focus on building strong relationships with our patients to deliver the best possible care. Contact us today to schedule an appointment and take the first step towards better health! Contact Us Today!

This Ashburn walk in clinic has the worst customer service. They have really rude staff and a half-…read morebaked Nurse practitioner who has no people skills over there

HORRIBLE EXPERIENCE- walked in needing help with Asthma and inability to breathe.. the nurse…read morepractitioner was unable to see the physical distress I was in.. I walked out mid way through.. she never even listened to my breathing. She was going to prescribe a muscle relaxer for the pain caused by the fact that I was unable to breathe due to the distress I was in. I left went directly to an urgent care.. I had bronchitis and pneumonia in my left lung. The whole thing borders on malpractice.. a MUSCLE RELAXER !! She is inept and has NO business treating patients..

I needed a pre-op physical and was seen by their staff. I thought they showed so much interest and…read moreconsideration. I really appreciate their professionalism.

I literally live within walking distance of this Urgent Care facility and they are closed more than…read morethey are ever open. I made sure to call and to check their hours before I planned on coming in and despite doing so, I, and another patient, were surprised to learn that they were in fact closed (despite having called and despite the hours on the door stating they were opened) when we needed them most. I had to find another facility to be treated which is a major inconvenience specifically when ill. Even though I can walk here, I don't trust that they will be open and will now use them as a last resort as opposed to my first choice.