Before getting hearing aids, I was told to visit an urgent care center or minute clinic to have the…read morewax in my ears removed. I chose the Minute Clinic inside CVS on South Lakes Drive in Reston as it is very close to my home. I received top-notch, first class care here and wanted to share this with others who are contemplating using this hub. I saw Grace Soistman, NP, and Obal, NR, who were knowledgeable, professional, and caring. They carefully explained my options and the initial procedure they recommended. I especially appreciated their caution in trying a less invasive procedure first. Because I used ear drops to dissolve the wax, I avoided the possibility of using an intrusive instrument that could possibly damage my ear drum. After using the drops for 10 days, I returned to find one ear was completely clear and the other only needed a curettage to scoop out the remaining wax. I left with a big smile on my face and thankful for the great care I received. They gave me a summary sheet outlining my treatment, the causes of wax build-up, and how to keep from getting build-up in the future. Finally, they sent the information to my primary care provider. I had no idea this was covered by Medicare. The charge was reasonable and much less than an urgent care center.

To confirm as others have stated, it is not walk in. I went in on a Friday at 1220, and after…read moreentering data on a console, it told me it could not help me today/ that day. I needed to book on line. So I left. It simply isn't walk in and has no staff. Not necessarily negative, but don't go without an appointment it seems.

All staff professional and responsive, informative and caring, all questions from patient answered…read morewith patience and tailored with adequate detail.

Well. I thought that I would have a higher review for this place. But unfortunately I don't at this…read moretime. Which is unfortunate due to my first visit being amazing. I was in some pain and needed to see someone. I spoke with Michelle( I think her name was) and was very pleasant and kind on the phone. I get there and the provider was just as kind as Michelle. That day, Michelle was working as; Medical Assistant, Lab Technician and receptionist. Which those are 3 different jobs btw. I needed some lab testing and they were very gentle despite my situation. Then- this is where it kind of went down hill. I was summoned to come back due to an "error" with the lab. I was very hesitant as this was very painful procedure. It was a different provider and this one - not so gentle hands. I was ready to walk out. I was in tears in the exam room from so much pain. I could hear the assistant apologizing profusely while I was laying on the bed. Not to mention this provider opens the door while a male was standing at the door while I not fully dressed. When done, I walked out almost in tears. During this. They have an option to text a number. Forget that. I have been texting them questions since July 7( now July 13) and YET no answer. So don't bother with that. To make matters worse. I get yet ANOTHER call saying the lab messed up my SECOND sample and had to come in again. I cried. I said so your lab messed up a second time?! I get there- very unhappy. I'm irritated at this point. My original provider comes in. I made a comment about this being the third time and she was confused. Apparently it was NOT documented that I came in the previous day to take samples so the employees the next day weren't aware. Imagine my relief but extreme frustration. Still waiting for confirmations and questions. So I'm really disappointed in this place. I was very pleased with my first visit. But I don't know.

I went there on a weekend evening, and they still took time to see me. I had a complaint that…read morebothered me for the last 24 hours, but it was not at the Emergency Room level of risk. Dr. Alykhan and his assistant were thorough and professional. He took time for a full exam. I am pretty experienced with seeing doctors and I would rate this as excellent care quality. I recommend him.

Arrived at 10:02 happy to be one of the first ones there (2 people ahead of me plus one being seen…read moreby doctor already) only to be dismissed by front desk saying she'll be with me shortly and to take a seat. By 10:45am after sitting and witnessing the clear incompetence by the front desk lady whoseemed overwhelmed by simple tasks like making a photo copy I decided to leave and not waste any more of my time time. Considering it is an urgent clinic and not even being checked in for 45 mins on a non busy morning i felt like I needed to share this experience. Thankfully my condition wasn't too serious. Surely the doctor is wonderful from what I read but he needs a front desk coverage that mirrors his professionalism and skills.

Wildest thing I've ever experienced. Booked an appointment online (as I've done 4-5 times over the…read moreyears). Showed up and was told by the extremely rude nurse or whatever she is, that my gender on my profile does not match the gender on my insurance and that I had up until my appointment time to figure it out or the appointment is cancelled, which was 7 minutes lol She refused to speak to my insurance and told me it was their problem. Ok so I left. Called insurance and they think I'm crazy because my profile says I'm a female and they're seeing that even that previous Friday I went to a Dr with zero issues. They say it's a CVS problem. Called CVS MinuteClinic, they claimed they had no idea why, I was transferred to 3 people with the 3rd one telling me she had no idea why I was transferred there and couldn't help anymore and "I needed to understand that" Called CVS again, corporate this time. Still they have no idea what happened but proceeded to ask me if I wanted to schedule another appointment? LOL W H A T? The audacityyyyyyyyy. Go to Night Watch in S Riding.

i usually dont write reviews but will be exemption today! i came to CVS for flu shot! the tech her…read morename Princesscia, she was rude and very unprofessional! next time i will address it with the managment, make sure their staff will not treat anybody like this!

This Ashburn walk in clinic has the worst customer service. They have really rude staff and a half-…read morebaked Nurse practitioner who has no people skills over there

HORRIBLE EXPERIENCE- walked in needing help with Asthma and inability to breathe.. the nurse…read morepractitioner was unable to see the physical distress I was in.. I walked out mid way through.. she never even listened to my breathing. She was going to prescribe a muscle relaxer for the pain caused by the fact that I was unable to breathe due to the distress I was in. I left went directly to an urgent care.. I had bronchitis and pneumonia in my left lung. The whole thing borders on malpractice.. a MUSCLE RELAXER !! She is inept and has NO business treating patients..

We've come here twice for stitches or injuries with our kids and Dr Mahdi is incredibly patient and…read morekind and fast!! We had a wonderful experience. It's a hidden urgent care gem! The staff are also helpful and quick.

Dr Mahdi and his staff and incredibly caring. They took such good care of my dad. Dr Mahdi is…read moreincredibly smart and kind.

I've gone to this MinuteClinic twice now and both times I've received amazing care. Both nurse…read morepractitioners were attentive and efficient. I would highly recommend this clinic. Make sure to check online to see what the wait time is because the first time there was quite a wait.

From the owner: MinuteClinic® in WASHINGTON is a healthcare clinic offering patient services 7-days a week. Our…read morehealthcare services range from screenings, vaccinations, physicals, sinus infections, bug bites, TB testing, splinters, pink eye, flu shots, ear infections, STD testing and treatment, mental health counseling, and much more. MinuteClinic providers are board-certified and trained to provide you and your family with the care you need. If you are feeling too sick to come into your local medical clinic, you can schedule a virtual care appointment and receive a consultation from the comfort of your home.

Alisa Rakhmatullova is a great doctor who takes her time and listens to you. I'm so happy this is…read moremy primary care center. The best service always. Happy patient, thank you! Robin

Updated review: Unless you choose to deliberately spend time chasing down this practice for poor…read morebilling practices, I'd find another place for urgent care. I have been chasing down their billing office for a Lab Corp bill that I received that is covered by insurance. Allcare billed the wrong insurance company, and I continue to receive delinquent bill payment notices from Labcorp. Despite filing two tickets with Allcare, the issue has t been resolved in five months. Absolutely ridiculous. Allcare is seeking to be your primary care physician. We bought into that and gave it a chance. Now, I regret it. Absolutely clueless folks working in the billing and payments section. I wouldn't send my enemies here.

Front desk staff were very friendly and helpful. The doctor was thorough and addressed all my…read moreconcerns. I did not feel rushed at all. The clinic was very clean and inviting.

From the owner: Looking for exceptional primary care services in Vienna, Virginia? Look no further than First Step…read moreClinic! Our team of skilled healthcare professionals is dedicated to providing you with personalized and compassionate care, tailored to your unique needs. We offer a wide range of services, including routine check-ups, chronic disease management, health screenings, and more. Our clinic also provides telehealth services, allowing you to receive medical attention from the comfort of your own home. At First Step Clinic, we believe that preventative care and early detection are key to maintaining your overall health and well-being. That's why we focus on building strong relationships with our patients to deliver the best possible care. Contact us today to schedule an appointment and take the first step towards better health! Contact Us Today!

Excellent service. I would highly recommend it for folks who needed something temporary until they…read morehave a permanent health insurance. The office staff are awesome. They treat everyone with respect. Thank you JeisyDiaz.. keep up the great work!

Horrible customer service, the gossip girls at the front desk act like they don't even want to work…read morethere and you can tell in the way they treat you, this place must be poorly regulated because I'm not even sure how those girls got a job there. The doctor herself had told me they were being rough with me. The only reason I'd even think about recommending this place to somebody for is the price, but as you can see that comes with the trade off of bad customer service, attitudes, and unprofessional people