I have been waiting 2 hrs to get a drug test done and a varicellla vaccine. And I was just told to…read morewait another 35-40 mins. When I came in there were only 3 people in here. This is worse than going to chi. The only reason why I'm waiting is because I need it for work. They are off to lunch with no end in sight. BTW you cannot make an appt. My recommendation would be to go to MD now if you have a choice.

At first on my visits were good the amount of time can take 1-2 hours with only one 2-3 people on…read morethe waiting room which is amazing. Now on my last visit the Male doctor I don't know just come and says that I'm all good that don't need I doctor with a very rude attitude like I was injured a month ago and taking physical therapy obviously I got better but like wow I'm amazed never been through this with the other female doctor that check on me and was very gentle with my leg.

This is supposedly the only location that does the hearing test for my Firefighter Physical and…read morethere telling me that they can't do it because there machine isn't calibrated and they have "no idea when it'll be calibrated" I was also told that the prism on the phone "I don't work here" I called on march 5th at 9:09am this is terrible business...

Great service and timely care! I got there as soon as they…read moreopened to not have a crazy wait and that paid off. The dr saw what I had done to splint my finger and said I did the right thing. I don't live in Miami and my insurance didn't work with them so I asked if I could wait to get anything xrayed until I got home and the dr got it. I appreciate his care and concern and how helpful they are.

Got there at 1:30pm as a walk in | was told they're going to lunch so l sat in my car until 2:30 pm…read moreexpecting they'd be back from lunch. When I walked back in at 2:30 I see a sign he back from at 3:00. I was on the wait list at 1:30 they skipped me and called 2 other patients who they claimed had appointments. They should've told me when I got there at 1:30 that I had people ahead of me. I ended up leaving after waiting for almost 2 hours. Terrible service and careless about their patients.

Don't bother with 104th St US1 location. The nurse is only on duty when she feels up to working…read more She also made it clear that she does not accept walk ins even if she has no patience (oops I meant patients) for the rest of the day.

Based on the reviews, you would steer clear, but I was in so much pain and hopeful and sure glad I…read morewent. The service from start to finish was exceptional! The young man at the front desk was great and very helpful! The RN (Zei/Mei) was incredible and so was the radiologist, Alberto! Dr. Zamora knew what he was doing and just made the experience top notch. The staff and entire team were great! Should I need medical attention, I know that I can count on this team.

I went in with stomach pain wanting to get it figured out. Waited around 30-45 minutes to be seen…read moreby a doctor. He took my blood pressure pushed on my stomach and concluded "you should go to a hospital" to get it checked out. He then released me with a diagnoses of stomach pain. He didn't solve any issues by coming to any sort of conclusion and I got a bill for 724$ that insurance barely covered half of. What I received was barely tier 1 and they charged me tier 5 because I went through insurance instead of prepaying. The healthcare system is shit in our country and this is a prime example. Do not come here expecting to get any sort of helpful information.

I had a very disappointing experience with Baptist Urent Care in Coral Gables. I went in for a…read moresimple ear infection, received antibiotics, and possibly one basic test. At check-in, the staff specifically told me that the only amount I would be responsible for was my $70 copayment, which I paid in full at the visit. Later, I found out they billed my insurance over $560, and now I'm being charged an additional $330 out of pocket. This makes absolutely no sense for such a basic urgent care visit, especially after being told the copayment would be my responsibility. What's even more frustrating is that they advertise much lower pricing packages for uninsured patients that include multiple tests and additional services, yet somehow my insured visit ended up costing far more. It feels extremely misleading and overpriced. I understand healthcare billing can be complicated, but patients deserve transparency about costs before treatment. Nothing about this visit justified such excessive charges, and I would never have agreed to the visit if I had been informed beforehand that I could owe hundreds more beyond my copayment. I would strongly recommend asking for a complete cost breakdown before agreeing to treatment here.

The care was fine, save for the medieval splint they put on me. Much nicer, and removable options…read moreexist now, so you can wash properly. Not sure why they don't use those. The real cherry on top was receiving a $1700 bill one year later, when I know that I payed an upfront one-time cash payment under one of their predetermined tier amounts. I called and they rectified the issue, however the time and stress was very unnecessary.

Unfortunately I've been unwell to the point where I've had to go to Urgent Care twice this year…read more This Urgent Care is new, the facility is very clean. When you check in you can use the traditional method filling out forms or you can scan a QR code and get on the waitlist after electronically filling out the forms. There is plenty of parking so that shouldn't be an issue once you arrive. Both times I have gone it has been pretty empty only me and one other person in the waiting area. I also did not have to wait long until I was brought in to start the process to see the doctor. The quality of care is great. They listen to your concerns and make sure they are very thorough with all the notes prior to you seeing a physician. The staff are very friendly and helpful throughout the whole process. If you need anything or have any questions someone is there to assist you! I make this my go to Urgent Care as it close to my house and I know there are not long wait times! If you live in the area and happen to need to go Urgent Care give this Baptist location a chance! I have been happy with my experience both times I have been.

Brought my husband here, even though we have one close to our house, mainly bc of the reviews. I…read moremust say it's definitely deserving of 5 star ++. The staff and PA were great! The place is very clean and he got checked right away. We were offered, multiple times, if we needed anything and offered something to drink. Very pleasant every person we encountered. Hope we don't have to return but if we ever need urgent care again we'll definitely make the drive here!

Don't waste your time here, go to the Baptist Health 3 mins down the street. Receptionist went out…read moreof her way to be difficult and just make her job harder honestly. Not sure what her issue was, guess she's just bored. I had no time for it and left. Anyways, Baptist down the street got me right in and all the staff was very kind.

They are disgusting and rude. Their customer service is despicable. When we asked how long the wait…read morewas, the receptionist at the front desk YELLED at us and said "THIS IS AN URGENT CARE, I CANNOT TELL YOU THAT". We left instantly. I've never been treated worse.

Came here with a friend who had his bone sticking out his hand after being attacked by a dog. No…read moreurgency and the old hag in the front was extremely rude.

I am giving one star because the treatment I had was awful, the front desk girl was extremely rude,…read moreit was almost as if she was annoyed with my questions. I would not recommend Baptist facilities to anyone, the personal in general won't give you answers to your questions in a polite manner. If you have questions as a patient one should be able to ask questions without the person treating you as if you are stupid and wasting their time. I won't be going back there for anything.

All is Amazing. Highly recommended…read more Staff very professional Explain everything. Even PA are very good.

I went to the MD Now Urgent Care on Bird Road this morning with a a possible broken finger. Guess…read morewhat? No X-Rays available It seems these centers have X-Ray machines but the radiology tech travels between sites. Seriously? I was offered an evaluation and there was no wait time but unless they have a doctor with X-ray vision it would have been a waste of time! Unbelievable! Glad I'm at a Baptist Urgent Care.

It's been over 5 months since I started trying to get a referral for a hand operation, and I still…read morehaven't received it. After countless calls and follow-ups just to be able to assign a doctor of my choice -- someone who actually fits my medical needs for a hand operation I was denied a referral from the Manager of my sanitas on 10/17/25 at 12:30pm which is very illegal to deny medical referral for a patient I will be contacting and will file a complaint with the state medical board I as well will be contacting my lawyers very unprofessional people at my Sanitas stay away from them. They do not care about your health. They just want to charge your insurance and move on with the day.

Completamente decepcionada del centro clínico Sanitas de Florida Blue, especialmente la sucursal de…read morePlantation Fl. El servicio al cliente ha sido pésimo. Fui dos veces por una consulta de urgencia para exámenes anuales, ya que necesito mis medicamentos, y ambas veces me negaron la atención. Me dijeron que no había citas disponibles hasta mayo. Expliqué claramente mi situación y aún así, la recepcionista, sin mostrar ninguna empatía, solo tomó mi número y dijo que enviaría un correo a un doctor y me llamarían cuando haya disponibilidad. Dos semanas sin medicamentos y sin solución. Finalmente, yo misma busqué y encontré una cita en otra sucursal. Me dieron las órdenes de exámenes, pero hoy, cuando fui temprano a los únicos laboratorios disponibles, estaban en seminario y no había personal para tomar muestras. Estoy muy decepcionada. Estoy pagando un seguro médico por gusto. Lo peor: cada año me cobran visitas con mucho retraso, y si no pago, amenazan con dañar mi crédito. ¿A quién recurrimos si todos los sistemas fallan? Esperando a que llegue enero para cambiarme de seguro médico. Estoy tirando mi dinero a la basura.