This is an urgent care for the type of care. They care quality at this place is deplorable. The…read morefront desk associates are rude as heck and do not assist you in the way that they should as a customer service rep. The experience was very, very disappointing and I had to drive another 20 minutes to go to another urgent care to get my test done then I needed so I could get positive and quality care

This is an excellent urgent care medical facility. The check-in process is efficient and speedy,…read moreand the medical staff are friendly, professional and efficient. The doctors is very professional and thorough, explains things very well, and is extremely competent and capable. This is my go- to place for medical assistance in Apache Junction.!

Went for a walk in appointment, and it's expected to wait a while to be seen but I felt things…read moremoved fairly fast. Very nice nurse to check vitals, and open communication on waiting for a room. Receptionist was kind and thorough as well. I'm always nervous to see what the actual physician will be like but luckily, it was a kind woman who wanted to help and thoroughly thought about each solution to my problem. I've had many bad experiences at different urgent cares, but I will 100% be going back to this one for the care shown by all staff. Physician was (from what I can tell on paperwork) Miranda MD Valerie.

I could give zero stars, I would. Banner Urgent Care has absolutely no empathy or concern for…read morepatient well-being. I came in over a week ago with what turned out to be a broken ankle. They referred me to an orthopedic surgeon urgently, and I was able to get an appointment within a couple of days. The orthopedic surgeon ordered a CT scan, again urgently. which I got done, but now I need a follow-up appointment. Suddenly, they're refusing to let me schedule it without a referral from a primary care physician--which I don't have. I explained that it would take at least two months to get an appointment with a primary care doctor, and their response? They don't care. After they told me I needed a referral, I called my insurance, who confirmed they would accept authorization from urgent care instead. I called Banner Urgent Care again and explained the situation. They said, "If insurance is fine with it, we're fine with it." So I scheduled an appointment, showed up on time, and have now been waiting for over 30 minutes--only to be told once again that I need a referral from a primary care doctor. So I'm stuck in this endless, ridiculous loop with no help, no empathy, and no solution while I sit here with a broken foot. To make matters worse, they don't even have an X-ray technician today, so patients have to call around themselves to find a location where someone is actually willing to do their job. This place is a joke. If you actually need medical care, go somewhere else.

I called to this location to ask if an appointment or other requirement was needed to go in for a…read morejob-related test. As soon as the person answered, she, Sha'ron, said one moment, placed me on hold and never came back. I was on hold for over 30 minutes.

Dr Kim was wonderful! We were 1st people there so we got in and out quickly and lady at front desk…read morehelped me fill out paperwork which was super convenient since I had my sick daughter w me. I really appreciate that. Clean, organized, professional and friendly! I hope we don't have any emergencies but if we do , definitely going to this particular location!

5/3/26 Unplanned ER visit HonorHealth Mountain Vista Medical…read moreCenter East Mesa. Background This is a New Hospital for HonorHealth having purchased it from its previous owner's out of bankruptcy. This purchase and their buying Cigna's East valley EverNorth Care locations allowed them to expand their operations from the West Valley and Scottsdale into the East valley. For me as a Cigna patient for four decades it has turned out to be a great healthcare benefit. Facility 5/5 HonorHealth has made some branding changes since my last visit a few years ago but my exposure to the hospital has been limited to the ER during this visit. Office5/5+ The ER was well staffed during the day shift and my wait time was significantly less that the Banner Baywood I normally utilized. Service 5/5+ After intake Triage, I was moved to an individual room within the ER department. Typical as shown in the picture. After pulling my records directly from my HonorHealth superstition springs PCPs office, the ER Physician ordered a number of tests both labs and CT. A team of ER technicians and nurses came in to do their part of my care. I was extremely impressed with their bedside manner and professionalism. I was regularly updated on status and provided hydration throughout. Overall experience 5/5++ I was extremely impressed with how HonorHealth's ER managed my treatment and visit. Based in my records and care management transition from Cigna to HonorHealth and the MyChart app has translated to better outcomes for my health care needs. Be well my friends-SYOY!

I took my son to the ER today. First, staff were kind. He was tested for what needed o be tested…read morefor and diagnosed. No staff issues. My issue is that we were move to multiple different chairs in different room. Initially in our own room, then to another private room with a chair, then to a lobby area with other patients where we all sat in a row with arms touching, then back to a private room with a chair, then discharged. My son was hurting and so sick. The lady next to us was puking from the methadone she received. She was in the ER the night before and back. They were working on checking her in for surgery. I know because I was sitting by here. No privacy of medical information. I also got her pile splatter on my arm. My son had managed to fall asleep in the chair. He has leaned over his arm that had an IV with fluids dripping and started bleeding. When they pulled us back to the last room we were told he had influenza B. I said, so the lady going into surgery was just exposed? And he is hurting. Exposure and health info privacy act violation. The hospital said that all Honor Health hospitals are this way.

I don't mind waiting at an urgent care, i understand how they work. My son and i waited an hour to…read morebe seen by the only provider after being told upon arrival there was only one patient ahead of us. As my son is removing his shirt, one of the office staff comes and tells him to go look at a different patient before he's even examined my kid, "just to see something, he'll be right back," she said. Oh hell no! Unless someone's heart stopped beating you can damned well finish with one patient first. OMG, he just told my minor child that he can take two extra strength Tylenol every four hours. That's too much Tylenol. That was after ignoring the fact that I'd noted on the forms that my son can't take NSAIDs and trying to tell him to take ibuprofen. There was more but my head is absolutely spinning, I've never seen so many minor medical errors. I will take the order for the spinal X-ray elsewhere and will never come here again.

I made an appointment online for 8:30am and they couldn't take me back to a room until 9:45am. On…read moretop of this, they stuck me in a room and the doctor didn't come by until 10:45am. I will never come to this urgent care again. They have zero sense of urgency even with a room full of people. The nurses were laughing and talking at the desk as I had been waiting an hour in the room just for a doctor to come by. The front desk woman was arguing with one of the nurses in the back and it was incredibly unprofessional. DO NOT come here!! 2.5 hour wait for a 5 minute visit

I was very impressive with the service here…read more You can walk-in and get quick service. Especially the day that I visited no queue to wait so I got the exam right away. PA Jame was very nice and he gave me a lot of advices. Another thing I likes about this clinic is when you go to their website you can get the list of estimate price. Also I like that they open 7 day a week. It's very convenient and you can buy medicine at the next door. Plus if you have Fry's member card. You'll earn the point during your visit too. How cool is it !!!!

I normally really love the little clinic. They have little to no wait time and all the nurses I've…read moreseen have been awesome. But I recently wasn't feeling well, having had flu symptoms for three days I called to see if I could be treated and was told yes over the phone but when I came in it was a different story. They had no idea what to do with me. I was told all the same stuff that I had already read online and was sent out the door being told that if I didn't feel better in a few days to come back or go to the ER. Serious waste of my time & money so I was pretty disappointed. My advice for the going to the little clinic: they are great at minor illnesses: colds, ear infections & physicals. If it's something more than that I would go to your regular doctor or urgent care. Otherwise it's just a waste of your time and money!!

We go to the Mesa Sun Life Health and it has been fantastic. Dr. Rapanan and Dr. Haines are great -…read morethey listen and have been very helpful. The office and nursing staff are friendly and welcoming. I love that the pharmacy and labs are all in one place. Easy check in appointments - the patient portal is stellar. If I could give 10 stars, I would. I highly recommend this facility. Anita Jones Daniel Jones

Been trying to reach my husband's practitioner here for over a week. They keep you on hold forever,…read moreand then call goes to a call center. She NEVER calls back. My husband has tried to call her on numerous occasions with the same result. Horrible communication. Want to see a doctor, go elsewhere. Here they apparently only care about you if they get paid to talk to you! So much for the Hippocratic Oath. We will be switching to a different doctor.

On 15 July 2025, I had a visit with Debra Berger, FNP (Family Nurse Practicioner). She told me that…read morea colleague, maybe the intake technician-(but I do not recall telling that lady) said I was there to, among other things, talk about my blood pressure medications. When she told me that she was told by her colleague to cover my blood pressure meds, I told her I was seeing a cardiologist and I was doing fine with his plan for me, so I preferred not to discuss my blood presure meds. The blood pressure meds review issue was no biggie for either her or me, but the following is.... *** After we finished our session, I asked Nurse Berger for a prescription renewal for a muscle relaxer for my nocturnal leg cramps. SHE REFUSED! I told her that I preferred Tizanidine, as it dehydrates me and it stops my noctural Phlegm, which can fill up my Eustacian Tubes during the night and could cause Vertigo. I added that I'd lost 80% of my right ear hearing due to an ear infection in the late 1990s.. I told her that Dr. Spivery, under whom I assume Ms, Berger works, had written a muscle relaxer for me. Berger became angry and said, "WELL, GO SEE DR. SPIVEY!" I shall not go back to that office and I'll get a copy of this review to Dr. Spivey. *** I told Ms. Berger that I really needed a muscle relaxer for my noctural leg cramps (they awaken me at night and are very painful and hard to get rid of. I added that as men (I don't know about women) get into their 70s and 80s, leg cramps come on and become more frequent and longer lasting as a man ages. *** Ms. Berger denied that theory. *********************************************************** Okay, so to conclude, I am going to paste in below what gemini.google.com said about aging males and leg cramps. Google's "Gemini" is an Artificial Intelligence robot bank, has read and stored everything on the internet. My conversation with Gemini is below: *********************************************************** I wish Gemini had been present in my years as a young student. *** HERE IS THE QUESTION AND ANSWER SESSION GEMINI & I had: Question: Are nocturnal leg cramps more and more common in men as they age from age 70 to 90? Yes, nocturnal leg cramps tend to become more common as people age, and this trend continues into the 70s and 80s. While some sources suggest that women experience them more than men, the general consensus is that increasing age is a significant risk factor for both genders. Here's a breakdown of why this is the case and some relevant statistics: Increased Prevalence with Age: Nearly every adult over 50 will experience leg cramps at least once. 33% of people over 60 will have a nocturnal leg cramp at least once every two months. The prevalence further increases, with some studies showing that almost half of those aged 80 years or more experience them. One study found that 50% of elderly outpatients had "rest cramps," with 20% reporting symptoms for 10 years or more. Another study showed that 46% of adults aged 60 and older reported cramps, with 31% reporting being woken up by them, and 15% having cramps more than 3 times a month. Reasons for Increased Prevalence in Older Adults: Tendon Shortening: As people age, their tendons naturally shorten, which can lead to muscle cramps. Muscle Fatigue and Nerve Dysfunction: These are considered primary causes. Electromyographic studies suggest that leg cramps originate in the lower motor neurons with hyperactive, high-frequency, involuntary nerve discharge. Age-Related Loss of Motor Neurons: This is more pronounced in the legs and can contribute to a propensity for leg cramps in older individuals. Reduced Physical Activity: Inactivity can lead to muscle shortening and increased risk of cramps. Underlying Medical Conditions: Many chronic conditions common in older adults can contribute to leg cramps, including: Diabetes Kidney failure Peripheral artery disease (restricting blood flow) Neurological disorders (e.g., Parkinson's disease, nerve damage) Osteoarthritis Thyroid diseases Dehydration and electrolyte imbalances (though the evidence for mineral supplementation being a primary solution is mixed). Medications: Many medications commonly prescribed to older adults can have muscle cramps as a side effect, such as diuretics, statins (for cholesterol), and blood pressure drugs. In summary, while leg cramps can affect anyone, their frequency and severity generally increase with age, making them more and more common in men (and women) as they progress from their 70s into their 90s. This is often due to a combination of physiological changes associated with aging and the increased likelihood of comorbid health conditions and medications. *********************************************************** I sincerely hope this helps Ms. Berger and her future patients. I've made arrangements to go again to my previous PCP, who's a good distance away from my home. Ms. Berger's office is only 2 miles from my home.

The front desk staff are shockingly rude and clearly have no idea what they're doing. This location…read moreis a complete mess from top to bottom. You schedule an appointment for a specific service -- they assure you multiple times they can handle it -- and then when you show up, they act like you're the problem. The attitude is unreal. They claim they don't even offer the service you booked and threaten to charge you $2,000 if they did because they magically all of a sudden don't take your insurance anymore, but the call center confirms they do.... Absolutely ridiculous. The entire staff needs serious retraining -- or replacement.

1/14/25 A friend called from the ER about 7pm and was upset…read morethey wanted to admit her. Couldn't make sense of the situation and off I went. Parking 5/5 Easy finding a parking spot in the private parking lot. Security 5/5 Evening security guard was on their game, getting visitors masked up and through the medal detector. Note to visitors, I always carry a pocket knife. No bueno back to the vehicle it goes. Never detected my Badge, left knee replacement like the airports do. All good though she was cool. Learned which floor/room my friend was admitted to and easily found her. She was experiencing a medical condition and was being treated properly for it. She didn't feel being admitted was necessary but I agreed with the doctor. After an hour she was hard at sleep and in great care. As of 1/15 she is still being treated and is recovering. Thank-You Lord, and to the caring staff at Banner Baywood! Stay Healthy my friends-SYOY!

Banner Baywood treated me very well in the ER & in the hospital after admission. Both of my parents…read morewere treated very well at this hospital as well. I went in for an unexpected medical emergency. They were not super busy, but as soon as the ER doctor spoke to me, they went to work. They ran tests & we had initial results very quickly. It was a relief knowing someone was going to address my problem, especially because it was scary! In every hospital you have to be patient to some degree. There are always bumps along the way & you might even interact with a few people with little to no bedside manner & some may seem like they aren't listening. It's up to us to decide if they are important enough to complain about, because sometimes they aren't worth the time. Overall, my experience with 99.5% of the staff at Banner Baywood was great! They listened, they responded & I was treated appropriately. During COVID I personally knew too many people who were treated very inappropriately at several other hospitals in & out of AZ, so I was not so trusting. Banner Baywood gave me renewed hope. I am thankful & glad I chose Banner Baywood.

My husband was very sick. We consulted with Gina. She has such a sweet, caring disposition along…read morewith a wealth of knowledge. She went above and beyond to help my hubby. Was available to answer questions and most importantly treated him successfully. The remedy she prescribed got him back to himself within a day. Her genuine care eased my fears. She knows her stuff. Highly recommend!

Felt sketchy. The operator told me " that we aren't a good fit for her since I asked about the…read moredoctor" she cancelled on me. Anyways I was able to " convince her" to let me keep the appointment. But she also told me " ok go pay more at urgent care" I don't know if I did right to cancel but the operator made me feel like they were hiding something. And I didn't like that she got offended when I asked info on the doctor. She said the doctors name is Gina Tizio and on here it says Gina W something. Anyways if anyone had a good experience let me know. As for me just the appointment part wasn't a good experience.