This is an urgent care for the type of care. They care quality at this place is deplorable. The…read morefront desk associates are rude as heck and do not assist you in the way that they should as a customer service rep. The experience was very, very disappointing and I had to drive another 20 minutes to go to another urgent care to get my test done then I needed so I could get positive and quality care

This is an excellent urgent care medical facility. The check-in process is efficient and speedy,…read moreand the medical staff are friendly, professional and efficient. The doctors is very professional and thorough, explains things very well, and is extremely competent and capable. This is my go- to place for medical assistance in Apache Junction.!

Top-quality care that starts with Maria at the front desk, but especially with Dr. Ryan Alder. If…read morehe were available as a Primary Care Physician, I would certainly be his patient. The whole experience was positive - highly recommended.

What absolute crooks at Banner Urgent care. $209 to "apply" a Velcro arm brace. The physician could…read morenot read an x-ray and they sent my referral to some place that doesn't exist according to Banner's orthopedic office. They nonchalantly add to your bill like oh we will bill your insurance, excuse me? Who do you think pays that?? It's as if Banner runs a sales contest out of their urgent cares to see who can rack up the most incurring charges. And if you call to figure out why both the urgent care and the brace manufacturer are charging you for what could have been bought on Amazon the response is, well you have to pay for services rendered. You walked through those golden doors, pony up.

Quality and thorough care for a possible fracture. The medical staff and reception staff is very…read morefriendly and attentive . O end our best experience with an Urgent Care Facility . Sierra and Melinda are two outstanding staff members .

Poor customer service. If they put you on hold, they will never answer. Choose another place. Don't…read morewaste your time there.

Went in March for a hysterectomy. Outpatient doors were closed said to go through the ER. Go to…read morethe ER they make you walk all the way to regular administration who's doors are open with a closer parking lot then the ER. I have a port because I have Multiple Sclerosis and receive my medication monthly by infusion, they refused to use it without an Xray. They also made me pee in a cup to prove I wasn't pregnant...it takes 3 appointments, waiting 30 days and a biopsy that is the most painful thing I've ever experienced in order to get a hysterectomy, who would get pregnant in that small window of time where I took 2 other pregnancy tests AND had an ultrasound. Plus since it was surgery I hadn't drank anything. Super annoying. When I came to the nurse who took care of me was great, very easy going, was prememptive with care like had a heater thing ready for me and water, explained everything, his energy was very good and calming, perfect for what was happening. I chose to stay the night in order to have pain management because left to my own devices I let the pain go too long and it causes problems. My first nurse was Coraline. I had to pee as soon as I got there, I asked her and she asked me to wait 5 minutes. Luckily for me the nurse who does the blood pressure, I think her name was Cheyenne helped me and was super sweet the entire time. Caroline did eventually come back but not in the 5 minutes and didn't remember, she did not seem very experienced. Then later in the evening when she came in I asked to have my water filled and she again said later and that I had gatorade, my mom had gone and bought snacks because Caroline couldn't find a phone for me to order food and she did place the order herself but obviously I'm not going to page the nurse everytime I need something. A very nice man, the one who transported me, saw my mom with the bag found us a phone and apologized that we bought everything he seemed pretty irritated that this wasn't taken care of by the nurse. I didn't get my water refilled until the night shift when the blood pressure guy Chris came in, he was also great. I don't remember my nurses name that night but I really liked her, she was very friendly and competent perfect care after a very long tiring day. Checkout was easy. I just really wish they had used my port because I would've been far more comfortable and that's why it's there. Coraline could also use a little help in making sure patients are comfortable, she's the only one who didn't seem to recognize what was going on.

I went in, by ambulance, in severe pain, in my right upper quad/abdomen. It was so bad, I couldn't…read morebreathe. I had to wait in the lobby more than two hours. Shortly after being left there, I got a real bad wave of pain, along with getting really hot and sweaty. My partner told one of the ladies at the desk, and she just said we have to wait. Then, they called back a man who didn't appear to be in any pain, and was able to walk normally, without help, while myself and another woman were both miserable with pain. When I finally got called back, they slowly started doing tests, first, checking for issues with my heart. But, going from an experience my girlfriend had December of 2024, we were both thinking it was my gallbladder. Then, they took blood, and gave me fentanyl for the pain. An hour later, it didn't do a thing for it. So, they gave me a different one, which also didn't help. I was finally taken for an ultrasound of my gallbladder, pancreas and liver. The tech had a hard time finding my gallbladder, when I laid on my left side. So, accurate views may not have been possible. I waited nearly four hours for those results. After nearly 7 hours there, a PA comes in and tells me there's sludge in my gallbladder, but it's not necessary to have emergency surgery. But, she wants me to follow up with a surgeon. She told me to follow a low fat diet, which I have been doing for 11 months now, to lose weight. I was discharged after that 7 hours, and the pain persisted until I went to bed, five hours later. Even now, I'm having mild pain, off and on, and I'm also starting to feel it when bending over. I saw the ultrasound report, in which they say it's sludge, but they were unable to see everything, due to bowel gas, obstructing the view. If this was the case, why didn't they do further tests? What if they missed something critical? I do have an appointment with the surgeon, next week. So, we'll see what she says.

I don't mind waiting at an urgent care, i understand how they work. My son and i waited an hour to…read morebe seen by the only provider after being told upon arrival there was only one patient ahead of us. As my son is removing his shirt, one of the office staff comes and tells him to go look at a different patient before he's even examined my kid, "just to see something, he'll be right back," she said. Oh hell no! Unless someone's heart stopped beating you can damned well finish with one patient first. OMG, he just told my minor child that he can take two extra strength Tylenol every four hours. That's too much Tylenol. That was after ignoring the fact that I'd noted on the forms that my son can't take NSAIDs and trying to tell him to take ibuprofen. There was more but my head is absolutely spinning, I've never seen so many minor medical errors. I will take the order for the spinal X-ray elsewhere and will never come here again.

I made an appointment online for 8:30am and they couldn't take me back to a room until 9:45am. On…read moretop of this, they stuck me in a room and the doctor didn't come by until 10:45am. I will never come to this urgent care again. They have zero sense of urgency even with a room full of people. The nurses were laughing and talking at the desk as I had been waiting an hour in the room just for a doctor to come by. The front desk woman was arguing with one of the nurses in the back and it was incredibly unprofessional. DO NOT come here!! 2.5 hour wait for a 5 minute visit

I was very impressive with the service here…read more You can walk-in and get quick service. Especially the day that I visited no queue to wait so I got the exam right away. PA Jame was very nice and he gave me a lot of advices. Another thing I likes about this clinic is when you go to their website you can get the list of estimate price. Also I like that they open 7 day a week. It's very convenient and you can buy medicine at the next door. Plus if you have Fry's member card. You'll earn the point during your visit too. How cool is it !!!!

I normally really love the little clinic. They have little to no wait time and all the nurses I've…read moreseen have been awesome. But I recently wasn't feeling well, having had flu symptoms for three days I called to see if I could be treated and was told yes over the phone but when I came in it was a different story. They had no idea what to do with me. I was told all the same stuff that I had already read online and was sent out the door being told that if I didn't feel better in a few days to come back or go to the ER. Serious waste of my time & money so I was pretty disappointed. My advice for the going to the little clinic: they are great at minor illnesses: colds, ear infections & physicals. If it's something more than that I would go to your regular doctor or urgent care. Otherwise it's just a waste of your time and money!!

We go to the Mesa Sun Life Health and it has been fantastic. Dr. Rapanan and Dr. Haines are great -…read morethey listen and have been very helpful. The office and nursing staff are friendly and welcoming. I love that the pharmacy and labs are all in one place. Easy check in appointments - the patient portal is stellar. If I could give 10 stars, I would. I highly recommend this facility. Anita Jones Daniel Jones

Been trying to reach my husband's practitioner here for over a week. They keep you on hold forever,…read moreand then call goes to a call center. She NEVER calls back. My husband has tried to call her on numerous occasions with the same result. Horrible communication. Want to see a doctor, go elsewhere. Here they apparently only care about you if they get paid to talk to you! So much for the Hippocratic Oath. We will be switching to a different doctor.

On 15 July 2025, I had a visit with Debra Berger, FNP (Family Nurse Practicioner). She told me that…read morea colleague, maybe the intake technician-(but I do not recall telling that lady) said I was there to, among other things, talk about my blood pressure medications. When she told me that she was told by her colleague to cover my blood pressure meds, I told her I was seeing a cardiologist and I was doing fine with his plan for me, so I preferred not to discuss my blood presure meds. The blood pressure meds review issue was no biggie for either her or me, but the following is.... *** After we finished our session, I asked Nurse Berger for a prescription renewal for a muscle relaxer for my nocturnal leg cramps. SHE REFUSED! I told her that I preferred Tizanidine, as it dehydrates me and it stops my noctural Phlegm, which can fill up my Eustacian Tubes during the night and could cause Vertigo. I added that I'd lost 80% of my right ear hearing due to an ear infection in the late 1990s.. I told her that Dr. Spivery, under whom I assume Ms, Berger works, had written a muscle relaxer for me. Berger became angry and said, "WELL, GO SEE DR. SPIVEY!" I shall not go back to that office and I'll get a copy of this review to Dr. Spivey. *** I told Ms. Berger that I really needed a muscle relaxer for my noctural leg cramps (they awaken me at night and are very painful and hard to get rid of. I added that as men (I don't know about women) get into their 70s and 80s, leg cramps come on and become more frequent and longer lasting as a man ages. *** Ms. Berger denied that theory. *********************************************************** Okay, so to conclude, I am going to paste in below what gemini.google.com said about aging males and leg cramps. Google's "Gemini" is an Artificial Intelligence robot bank, has read and stored everything on the internet. My conversation with Gemini is below: *********************************************************** I wish Gemini had been present in my years as a young student. *** HERE IS THE QUESTION AND ANSWER SESSION GEMINI & I had: Question: Are nocturnal leg cramps more and more common in men as they age from age 70 to 90? Yes, nocturnal leg cramps tend to become more common as people age, and this trend continues into the 70s and 80s. While some sources suggest that women experience them more than men, the general consensus is that increasing age is a significant risk factor for both genders. Here's a breakdown of why this is the case and some relevant statistics: Increased Prevalence with Age: Nearly every adult over 50 will experience leg cramps at least once. 33% of people over 60 will have a nocturnal leg cramp at least once every two months. The prevalence further increases, with some studies showing that almost half of those aged 80 years or more experience them. One study found that 50% of elderly outpatients had "rest cramps," with 20% reporting symptoms for 10 years or more. Another study showed that 46% of adults aged 60 and older reported cramps, with 31% reporting being woken up by them, and 15% having cramps more than 3 times a month. Reasons for Increased Prevalence in Older Adults: Tendon Shortening: As people age, their tendons naturally shorten, which can lead to muscle cramps. Muscle Fatigue and Nerve Dysfunction: These are considered primary causes. Electromyographic studies suggest that leg cramps originate in the lower motor neurons with hyperactive, high-frequency, involuntary nerve discharge. Age-Related Loss of Motor Neurons: This is more pronounced in the legs and can contribute to a propensity for leg cramps in older individuals. Reduced Physical Activity: Inactivity can lead to muscle shortening and increased risk of cramps. Underlying Medical Conditions: Many chronic conditions common in older adults can contribute to leg cramps, including: Diabetes Kidney failure Peripheral artery disease (restricting blood flow) Neurological disorders (e.g., Parkinson's disease, nerve damage) Osteoarthritis Thyroid diseases Dehydration and electrolyte imbalances (though the evidence for mineral supplementation being a primary solution is mixed). Medications: Many medications commonly prescribed to older adults can have muscle cramps as a side effect, such as diuretics, statins (for cholesterol), and blood pressure drugs. In summary, while leg cramps can affect anyone, their frequency and severity generally increase with age, making them more and more common in men (and women) as they progress from their 70s into their 90s. This is often due to a combination of physiological changes associated with aging and the increased likelihood of comorbid health conditions and medications. *********************************************************** I sincerely hope this helps Ms. Berger and her future patients. I've made arrangements to go again to my previous PCP, who's a good distance away from my home. Ms. Berger's office is only 2 miles from my home.

The front desk staff are shockingly rude and clearly have no idea what they're doing. This location…read moreis a complete mess from top to bottom. You schedule an appointment for a specific service -- they assure you multiple times they can handle it -- and then when you show up, they act like you're the problem. The attitude is unreal. They claim they don't even offer the service you booked and threaten to charge you $2,000 if they did because they magically all of a sudden don't take your insurance anymore, but the call center confirms they do.... Absolutely ridiculous. The entire staff needs serious retraining -- or replacement.

1/14/25 A friend called from the ER about 7pm and was upset…read morethey wanted to admit her. Couldn't make sense of the situation and off I went. Parking 5/5 Easy finding a parking spot in the private parking lot. Security 5/5 Evening security guard was on their game, getting visitors masked up and through the medal detector. Note to visitors, I always carry a pocket knife. No bueno back to the vehicle it goes. Never detected my Badge, left knee replacement like the airports do. All good though she was cool. Learned which floor/room my friend was admitted to and easily found her. She was experiencing a medical condition and was being treated properly for it. She didn't feel being admitted was necessary but I agreed with the doctor. After an hour she was hard at sleep and in great care. As of 1/15 she is still being treated and is recovering. Thank-You Lord, and to the caring staff at Banner Baywood! Stay Healthy my friends-SYOY!

Banner Baywood treated me very well in the ER & in the hospital after admission. Both of my parents…read morewere treated very well at this hospital as well. I went in for an unexpected medical emergency. They were not super busy, but as soon as the ER doctor spoke to me, they went to work. They ran tests & we had initial results very quickly. It was a relief knowing someone was going to address my problem, especially because it was scary! In every hospital you have to be patient to some degree. There are always bumps along the way & you might even interact with a few people with little to no bedside manner & some may seem like they aren't listening. It's up to us to decide if they are important enough to complain about, because sometimes they aren't worth the time. Overall, my experience with 99.5% of the staff at Banner Baywood was great! They listened, they responded & I was treated appropriately. During COVID I personally knew too many people who were treated very inappropriately at several other hospitals in & out of AZ, so I was not so trusting. Banner Baywood gave me renewed hope. I am thankful & glad I chose Banner Baywood.

Dr Tizio is like an Angel. I only had a routine swimmer's ear issue, but saved so much money NOT…read moregoing to an urgent care place which would have been about $150. Instead I only paid $47 to see her. and she came to my home. she was extremely caring and thorough. she stayed as long as she needed to. So many people cannot afford any medical attention. Dr. Tizio has taken it upon herself to battle this horrible reality. She is like a warrior and healer rolled into one. I really wish there were more selfless people out there like her who are determined to rattle the status quo. It is exactly what the vanishing middle class needs to fight back-- to stay healthy enough to keep fighting.

I paid for lab work to check hormone levels during my early pregnancy (advanced maternal age, noted…read moreas 'high-risk'). The results, which showed low levels, took 2.5 weeks to be reported to me. I only received them after repeatedly following up/hounding her office. When I finally connected with Dr. Tizio, she explained that she had been busy and got carried away with other things. She then prescribed hormones based on those results. The long wait caused me significant anxiety, stress, and worry about my pregnancy during a critical early stage. Communication and timely follow-up are essential in this situation. When I raised concern over lack of care and follow through during such a critical time, her exact words were, "I wish you well, and I hope you're able to get the support you need." Care fell below standards.