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    MinuteClinic at CVS

    1.7 (3 reviews)
    Open 7:00 am - 12:00 AM (Next day)

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    3 months ago

    IS NOT A MINUTE CLINIC. Drove all the way here to be told there was no Urgent Care at location

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    7 years ago

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    6 years ago

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    MinuteClinic at CVS

    MinuteClinic at CVS

    2.3(20 reviews)
    5.1 mi

    I so appreciate the opportunity to make an appointment to meet in-person or virtually with a…read moremedical professional at a CVS MinuteClinic as that is often more convenient than setting up an appointment at a doctor's office. I looked online two days ago to make an appointment for this afternoon as I have learned there are few options on the day of an appointment (though there are sometimes some). It was easy to fill out online forms and pre-check in to save time upon my arrival. I literally only had to click a button in the CVS app to say that I had arrived. About 5-10 minutes after my appointment time, a medical professional mentioned that two people were booked for the same appointment time (which they later confirmed is normal practice). Even though one of the times was mine, someone else arrived just before me, so he got to go in first. I ended up having my appointment 25 minutes later than my appointment time. While the medical professional was very professional, a good listener, and gave me solid advice after checking on me, I felt like the time I was waiting to go meet with her and the time after I wrapped up was not a good use of my time. I was also given in my appointment summary a list of which medicines I should pick up, from where, and for what quantities. I ended up going to the CVS Pharmacy to discuss what I was told to find. In one of the cases, they had the item behind the pharmacy. In another one, I needed help determining which of three items to pick up. In the last one, I was told no such quantity exists at the store; in that case, I found the earlier medical professional I met in my appointment, and she helped me find something similar to what she suggested I get (even if the pharmacy was unable to point me the right direction). The MinuteClinic area was a bit messy upon my arrival with Kleenex laying around a table and some protective masks on the side of the space. There were check-in devices to speed up anyone's check-in process. While I was waiting for my appointment, a concerned customer came over to the MinuteClinic area and had no idea he had to make an appointment and that walk-ins had difficulty seeing medical professionals there. I explained how to use the app, how to create a CVS account, and how to make a MinuteClinic appointment. No appointments were available for today at the location but there was an open appointment at another location. He spoke to the medical professional at this location but she told him he could only fill in if an appointment didn't show up. All in all, a great service and concept, but the experience today was only okay.

    MinuteClinic should be avoided if at all possible. They are set up to commit fraud via false…read moreadvertising. We had a condition that we knew needed prescription medication to address. I went to their website thinking my regular doctor would not have immediate bookings. I filled out their information request and specified exactly what the condition was. The Site not only specified they COULD and WOULD treat it but it was on a standard drop down as well ensuring there was no question that the issue was a known one. I schedule an appointment, go to it, spend 6 minutes talking where the NP clearly agrees what the issue is and then... Says Minute Clinic cannot prescribe or help at all because it's a longer medication. They informed me there was nothing they could or would do and told me to go see a different Dr. Advised if they were refusing to assist with something they explicitly said they could handle to get my business then they needed to ensure I was not billed. The NP got defensive at that and smirked at me as they said they had to move to their next patient. I called Billing where they tried to repeatedly get me to agree that "The Patient was seen" refusing to acknowledge the false advertising. Escalated to a Supervisor where I was on hold for approximately 15 minutes. They came back and tried to again tell me "Since the patient was seen a supervisor won't help you either." Making it very clear that their talk time was being hurt waiting for a Supervisor. Advised again they were committing Fraud and False Advertising and needed to transfer me to a supervisor if they were unable to help. They became snarky and sullen and told me to hold more. A total of 30 minutes pass with the rep coming back to say they're still holding for a supervisor making it very clear they have a staffing issue or are refusing to assist and just waiting for me to get off the phone. This continued until I had to leave because, thankfully, the normal doctor I have for this had a cancellation and could address the issue. Again, under no circumstances go to MinuteClinic as they are trying to scam you.

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    MinuteClinic at CVS - urgent_care - Updated May 2026

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