So I am here visiting and I was suffering from a bad sinus infection. From the moment I walked in I…read moreknew I was at the right place. The front staff were very friendly and welcoming. I had the good fortune of having Dr Patel see me. She was great and explained everything. Imagine my surprise that she cared enough to give me the injection. I even commented that normally a staff member gives them she laughed and said she like taking care of her patients. So what is my complaint? The DR P moved from Louisiana to come here. Come back to LA the food is waiting for you

I visited this urgent care and was not informed of any co-pay prior to receiving services. At no…read morepoint during check-in or before treatment did staff mention that a payment would be required. After the visit was completed, I was then told I owed a co-pay, which felt very misleading and put me in an uncomfortable position. Patients deserve transparency about costs upfront so they can make informed decisions before being seen. Not disclosing fees beforehand feels deceptive and unprofessional. I would recommend that future patients ask about all costs before receiving care.

Unfortunately, I had to visit this location due to a bike crash. Luckily, I did!!! I'VE NEVER…read moreEXPERIENCED CARE QUITE LIKE THIS IN AN URGENT CARE CLINIC!! The entire team here is absolutely wonderful. I cannot say enough great things about this location. From the front desk check-in, to my x-rays and being checked on routinely while waiting; the staff here made me feel like my wellbeing was top priority. I would recommend this location to anyone in the DFW area. It's well worth the drive to have such caring and knowledgeable staff!!

This is the place for you if you are looking for health care that requires self-diagnosis and…read moretreatment plan, has incredibly rude staff and accepts no accountability for their bare minimum effort. I am convinced that their business plan is to collect as many fees as possible, in the shortest amount of time with the least effort. Today's issue surrounds my daughter's (21) visit for vomiting and diarrhea. In fewer than 10 minutes, they evaluated her, gave her a Zofran, charged me $70 and sent her home. She received no tests to determine the source of her symptoms. I called to ask why they didn't test her for anything and was told that she declined testing and they can't force anyone to take tests. I asked for more information and they said they asked her if she was "concerned" about flu, strep, covid, etc. She answered that she was not "concerned" about it. She never said that she did not wat to be tested. I told them that we were coming back for her to be properly evaluated and to rule out any viral or bacterial concerns, as she is returning to college across the country this week and I did not want to send her back without diagnosis, elimination of cause of treatment. I needed to be sure that she had been appropriately evaluated. The staff's attitudes were rude and confrontational. When we arrived, they were even more rude and maintained that asking a patient, who is not medically trained if they are concerned about a disease is the same as declining testing. The put us in a room and proceeded to talk about us while we waited for the "Dr.". One even said " I guess today is the day I get fired, because I am not putting up with this". I spoke with the "Dr." and she eventually acknowledged that their line of questioning was indeed open ended and could lead to a misunderstanding. The tests were ordered and we concluded our visit. At no time was I unprofessional. I never made personal statements about the staff, and I absolutely never threatened or even hinted at a threat of violence. I was absolutely annoyed and asked specific questions, and wholeheartedly disagreed with their assertion that asking if someone is concerned with something is the same as asking for approval to test. We will NEVER visit this facility again. This is the THIRD consecutive time I have had a bad experience. It was really great when it opened. I have no idea what happened. We will also be switching from this health care system as a whole due to our family's experiences here. I will take my money elsewhere. Should Texas Breeze wish to respond contradicting my experience, I urge you to watch and listen to the security tapes first before you deny my experience or indicate that I was aggressive. I am guessing that is why you called the security guard to be there during our return visit....Yes. We noticed. He left as soon as we did. That was not necessary and certainly did not intimidate us as I am sure you had hoped.

Dr. Lemoru is amazing. She understood our life style, without judgement, and taught us how to…read moreadjust our lives with our current medical ailments. She is amazing. I ask an insane number of questions, and she stayed and explained everything thoroughly . She made sure we understood and knew what to do after our visit. Background : we found her after an emergency room visit. We have no insurance, but are willing to pay cash to see a doctor. She is very affordable, and good.

well ! they don't even answer their phones , I dial all the extensions and left voice messages…read morestill no response

Friendly staff, short waiting times, and they do inexpensive in-house labwork. Nice atmosphere!read more

Insurance only no cash drove 40 min for them to tell me that. Places like this what the point for a…read morebusiness

This place is awesome!!!…read more Ok it's a doctor's office so let me tone down the excitement of the place. THE LOCATION Frisco... Off Main St. & 423. Pretty much in between a Circle K and a Sonic burger place on the southwest corner. PARKING Adequate parking in the front. THE PLACE Nice waiting room. The young lady working the front desk was wiping down pens and the front counter. They're all about sanitation over there. THE STAFF Friendly. Even the doctor. No ego or god-complex with him (I'm speaking on MY experience with the doctor on duty that day). The doctor was very patient, very knowledgeable... and answered all my questions. He knew what he was doing. WHAT TO EXPECT Quick tip... Check in online. Fill out all the forms and you'll be contacted when they are ready for you. THEN you can make your way to the location. Don't do the check-in in the parking lot OR expect to just walk in (unannounced) and be seen. If it looks like they're pretty booked, they'll call you to see if you want to be transferred to another office location. You'll go in (when they're ready for you), they'll take care of whatever copays or payments you need to pay. You may have to fill out a COVID form ("Were you out of the country?", etc). You're seated for about five minutes and you're called in. You're weighed, they take your pulse and blood pressure, as you a few questions and the doctor comes in to see you. Pretty straight forward. In and out. OVERALL They're on top of their game. I highly recommend this place if it's the weekend, you can't get your regular doctor, or it's not a true emergency.

The most ridiculous place that has ever opened in the United States! We woke up to a charge on our…read morecredit card at 4:23 am for $25.00 today on Jan. 6, 2026, and the last time we were there with the most awful service was December 19th at 2pm. They are not open to charge our card and this is absolutely absurd. Absolutely crooks. My husband and I arrived at Care Now Urgent Care on December 19 at approximately 2:15 PM. We checked in at the kiosk, completed all required paperwork on our phones, uploaded insurance information and IDs, and received multiple confirmation messages. We were assigned number 7 in line, with an estimated time to be seen around 3:17 PM. Shortly before that time, the front desk informed us that we were not checked in, despite the electronic confirmations. We were then manually checked in, and our wait time was reset and extended by approximately one additional hour. During this period, we also began receiving post-visit surveys, even though we had not yet been seen. While waiting, we observed several front desk interactions that were concerning. A receptionist laughed at an upset female patient and publicly stated the reason for her visit ("drug test") in the waiting area. Another family experienced repeated delays because intake paperwork was sent to an incorrect phone number, despite the issue being communicated multiple times. We also observed inconsistent patient call-back order. A White male patient was escorted to the back shortly after arrival, while a Hispanic male patient who appeared visibly ill and experiencing difficulty breathing waited significantly longer without progress. Additionally, we were initially informed that we owed a $40 specialist copay instead of the $25 urgent care/primary care copay listed on our insurance, which required clarification and added to the confusion. Although we were eventually seen, the total time from arrival to completion extended over several hours, far beyond what was communicated or reasonable. I have over 20 years of experience working in healthcare, and the front desk operations during this visit reflected poor communication, ineffective intake management, and a lack of professionalism. This experience was disappointing and warrants attention from management. If you don't like a certain race of people at least know your job!

This place is a joke. I came here because I was having abdominal pain. I know it wasn't serious,…read moresince it occurs occasionally, and my GI usually gives me some meds to calm it down. My sister drove me here, and the physician that I saw made it seem like I was going to die. She spoke to me for 3 mins before forcing me to go to LegacyER down the road for a CT scan. The CT scan came back normal, the ER doctor gave me Pepcid to calm the pain, and I paid $500 for the ER. To think that I wouldn't be charged here because they didn't help me at all-- I just got a bill from them because "the provider spoke with me". I came to urgent care first because I did not want to pay the high ER bill, but now I have to pay for BOTH without answers. This was the first place in-network close to my work so that's why we went here. I can't believe they charged me $75 for the provider to tell me to go to the ER. We filled out the paperwork online, and they never sent an email or anything about this bill. I received the bill on 4/18, saying that I have 4 days to pay or else it'll be late. What a joke!

This practice is truly amazing and so well run. I was blown away again at how accommodating and…read morehelpful everyone was. My daughter was sick with a virus but got an IV and antibiotics in under an hour. That doesn't happen at most places!! We won't go anywhere else!!

I received the care I needed. The doctor listened and was very efficient. Great experience with…read morevery little wait time.

Unfortunately seeing a PA is not for the sick. The times provided at check in are completely…read moreunrelated. This board has remained unchanged for over 45 minutes and the cell phone and email service doesn't provide confirmation of check-in (which is allows the to avoid accountability) for times posted. But we enjoyed shopping at Target which is where this location is stationed. Ugh on to Swift Medcare since they provide online appointment times (not estimates) and process as a Primary Care physician for insurance.

I only visited this care now because Wks'comp had it on there list of preferred places…read more Front desk staffs and nurse in the back, had beautiful bedside manners. Their personalities were Kind, caring and pleasant. The Dr. I saw was super pleasant, and very helpful, no complaints. With that out the way, wait time was a total bummer, but I guess it was one Dr. Working. Overall my experience was good.

04/14/2026 review. Summary = Recommended…read more One day in early March around 1:00 am ... I woke up with body aches, chills, sore throat, thick drainage, headache. Completed the convenient Web Check-In for the CareNow location on Preston Road in Frisco. DR. SHELLEY ROBENIOL, Adjae Hall, and Kmal Gil were all : Professional. Knowledgeable. Communicative. Compassionate. Thorough. Cultures were taken for COVID, Flu, and Strep Throat. Tested positive for my first ever case of COVID. Dr. Robeniol prescribed 5 days of Paxlovid ( nirmatrelvir / ritonavir ) oral antiviral medication. She electronically sent in the Rx to my pharmacy. Body aches and chills were thankfully eliminated by the prescription medication. Thank you Dr. Robeniol, Adjae Hall, and Kmal Gil for your kindness and expertise. I recommend the CareNow Urgent Care location on Preston Road in Frisco. - - - - - - - - - - - - - - - - - - - - - - - - - I then had a Sinus Infection for over 2 weeks. Completed the convenient Web Check-In for the CareNow location on Preston Road in Frisco one day in early April. DR. ALBERT LUM, nurse, and medical assistant were all professional, empathetic, and efficient. Cultures were taken for for COVID, Flu, and Strep Throat. Tested negative for all 3. Dr. Albert Lum prescribed 7 days of AUGMENTIN (Amoxicillin / Clavulanate Potassium). Sinus Infection was thankfully eliminated by the prescription medication. Thank you Dr. Lum, nurse, and medical assistant for your kindness and expertise. I recommend the CareNow Urgent Care location on Preston Road in Frisco.

They were amazing, sad to find out they are not in my network, especially after having my visit…read more Grateful to all the staff from the front desk to the nurse that drew my blood and lastly Anna. Thank you all for caring.

I had been going to Total health Primary care since its inception. Various different locations. I…read morehad a big issue and contacted the owner in Austin Texas when it was started. They said they were having growing pains so I gave them another chance. The staff is very unprofessional and very lazy. I'm surprised they have lasted in business this long. Several people that I have spoken to say they would never go back there. I gave them one last chance but never again

They always work with me when my insurance is being difficult about filling my medication. Dr…read more Slater is very informative and has a personable attitude about his approach to medicine. The staff are always nice and willingly to listen to any concerns I have. I would highly recommend if office hours fit your schedule. They are not open on weekends.

From the owner: Welcome to Specialty Care Clinics: Little Elm, a premier institution dedicated to comprehensive…read morehealthcare. Our facility specializes in internal medicine and primary care, offering personalized and holistic services to address a wide spectrum of medical needs. With a team of board-certified physicians and sleep medicine specialists, we are committed to providing exceptional care, focusing on preventive measures, accurate diagnosis, and innovative treatment plans. At SCC Little Elm, we prioritize patient well-being, offering state-of-the-art sleep studies, consultations, and tailored treatment options to address various sleep disorders. Our center values patient education and fosters a compassionate environment where individuals receive the highest quality of care, promoting health and enhancing lives.