1. MinuteClinic at CVS

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FRISCO, TX

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MinuteClinic at CVS

2.3 (6 reviews)
Closed • 9:00 am - 1:00 pm, 1:30 PM - 5:30 PM
Updated a few days ago

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8 months ago

I received the care I needed. The doctor listened and was very efficient. Great experience with very little wait time.

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8 years ago

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5 years ago

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3 years ago

Cancelled my appointment after I got lost in there store with no markings where to go.

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4 years ago

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8 years ago

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Heal 360 Primary & Urgent Care - Frisco

Heal 360 Primary & Urgent Care - Frisco

1.5(31 reviews)
4.4 mi

After being a patient here for years, it's incredible how much the service has changed in the last…read morefew months. Just by sorting the reviews by most recent shows I'm not the only one who feels the same way. Some recent issues like outsourcing all calls to a call center not on site resulting in 4-5 calls to schedule a run of the mill office visit all the way to the most recent visit of the doctor telling me he'll refill the same medication he himself had prescribed and refilled last month but then finding out the pharmacy didn't receive it. Sounds like a simple case of making a mistake but when I called in to ask about it the doctor said he never prescribes that medication and to go somewhere else? The absolute bare minimum there should have been some communication but that's being too lenient because this was the most neglectful way of handling a case. There should be no shame in just telling the patient you don't have the ability to treat them or whatever the reason. I've sent the managing partner an email to share my experience and hopefully find a reason for what's changed because my last few experiences have me finding another clinic.

Unbelievable how disorganized and poorly run this place is. I've been in line for two hours despite…read morean appointment, and I probably have another 30 minutes to go. They've had me fill out the same paperwork three times in different formats. Unfortunately I have to get this test to travel so I'm stuck. If you have any choice at all, Stay far away from this shitshow. Pick literally any other testing clinic around here.

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Heal 360 Primary & Urgent Care - Frisco
Heal 360 Primary & Urgent Care - Frisco
Heal 360 Primary & Urgent Care - Frisco

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Community Med Family Urgent Care

Community Med Family Urgent Care

3.0(4 reviews)
7.0 mi

Please consider seeking care somewhere (literally anywhere) else. I have never received worse care…read morein my life. I am not basing this on one experience, but several. This last visit was the last straw however. Why did I keep going back? Well, it's usually the clinic I can be seen at same day and it's very close to my house, so while care has never been too high of quality here, being a busy mom, it usually suffices when I need a zpack or for minor issues. The provider saw me on Monday & told me to call back if I developed a fever. I did so I tried to call. The phone number listed was not the correct clinic, so I had to be rerouted. Twice. After 25 minutes on hold, I still did not get the correct location but the person who answered this time said they'd give the provider my message. 24 hours go by, no call back. I then get a text with a link for a follow up telehealth visit. So seeing as I'm sicker now, I take it. I wait for the visit the next day and log in. It is with a random provider at a different location and they apparently had no access to the provider's notes from Monday so it was like starting over. After me telling her how my symptoms have gotten worse, she informs me there's nothing she can do beyond cough medicine (what?) and to schedule an in-person appointment. Super, super frustrating. I understand telehealth visits have limitations but there was zero effort to examine me virtually and felt almost as if she was just trying to rush me off the phone. I did not feel heard or well-cared for as I have in other telehealth appointments elsewhere. There is a severe lack of quality of care here. They have clearly given up. Please do not waste your time or money at any of these branches. Legacy ER is next door and 100% the extra few bucks. Lesson learned!!

2nd time using this location, and had to change my rating down to 1 star. I highly encourage you…read moreto go to any other place, at least a different location. Staff was entirely different from my first experience. The doctor is great, and I had no complaints towards her. She was very sweet and helpful. However her front staff was not that case. The lady that handles the insurance claims, is also the nurse prior to seeing the doctor. She gives major attitude and backtalks. She asked me the location of my Walgreens pharmacy. I told her on Midway. She said "ok" as if she knew which one. Never asked the address to confirm. After it was too late bc the doctor had already electronically sent the prescription, I find out she had sent to a Walgreens that doesnt even have Midway in its intersection. It's off Preston and Frankford. Had I not double checked, I would've never known where she sent it. After hours of not being able to get my prescription at my pharmacy, sick in bed, im told then i can just come get the written prescription. Which I had asked for, prior to leaving. Poor front staff can truly ruin it for doctors. Staff prior, was totally different. Also, front lobby, dirty. Not a single water bottle in the fridge for patients, unlike prior visit. TVs in there but all off. If it were just the doctor, id give higher

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Community Med Family Urgent Care

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Legacy ER & Urgent Care - Frisco West

Legacy ER & Urgent Care - Frisco West

3.4(218 reviews)
1.3 mi

So I am here visiting and I was suffering from a bad sinus infection. From the moment I walked in I…read moreknew I was at the right place. The front staff were very friendly and welcoming. I had the good fortune of having Dr Patel see me. She was great and explained everything. Imagine my surprise that she cared enough to give me the injection. I even commented that normally a staff member gives them she laughed and said she like taking care of her patients. So what is my complaint? The DR P moved from Louisiana to come here. Come back to LA the food is waiting for you

I originally didn't plan to post a review but here we are. I had been in excruciating pain and felt…read morethe ER was my only option to get answers. I received a bloodwork panel and the standard IV infusions as a precaution. Here's where the concern sets in - I asked the doctor at least 3x if she saw fluid in my body, which I knew 95% it was fluid, but trust the experts right..? This was obviously very concerning for me as I'm a black women and self-advocacy is huge in experiences like this, also I had no idea what was ultimately happening with my body. Ultimately, if the doctor would've prescribed the necessary meds to expel the fluid I wouldn't have had to go 2 additional weeks with fluid in my body possibly making other matters worst (HBP). Let's not forget the pictures you see attached - this was the chosen method by the staff in how they handled taking my blood (items displayed all over the bed) PLUS sticking me over 6 times to find a vein (the last two times the nurse hit an artery and had to use a ultrasound machine).

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Legacy ER & Urgent Care - Frisco West
Legacy ER & Urgent Care - Frisco West - Legacy Frisco on Legacy Drive.  The original hybrid healthcare location opened up in 2008 and now serves thousands of patient...

Legacy Frisco on Legacy Drive. The original hybrid healthcare location opened up in 2008 and now serves thousands of patient...

Legacy ER & Urgent Care - Frisco West

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MinuteClinic at CVS - walkinclinics - Updated October 2026

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