This clinic is conveniently located at CVS. The staff working were kind and helpful in finding a…read moresolution to my husbands health issue. They prescribed him some meds which we were able to pick up at the same location. All in all, I would recommend minute-clinic to all versus going to an Urgent Care! The prices are reasonable as well.

Very inaccurate covid test results. Went to two different minute clinics and both came back…read morenegative. Went to an actual lab and got a positive result. When the first woman gave me my results I asked her why I had randomly lost my sense of smell if my result is negative and she said she had no idea why and that the tests are accurate. Very disappointed, so many potential false negatives.

After being a patient here for years, it's incredible how much the service has changed in the last…read morefew months. Just by sorting the reviews by most recent shows I'm not the only one who feels the same way. Some recent issues like outsourcing all calls to a call center not on site resulting in 4-5 calls to schedule a run of the mill office visit all the way to the most recent visit of the doctor telling me he'll refill the same medication he himself had prescribed and refilled last month but then finding out the pharmacy didn't receive it. Sounds like a simple case of making a mistake but when I called in to ask about it the doctor said he never prescribes that medication and to go somewhere else? The absolute bare minimum there should have been some communication but that's being too lenient because this was the most neglectful way of handling a case. There should be no shame in just telling the patient you don't have the ability to treat them or whatever the reason. I've sent the managing partner an email to share my experience and hopefully find a reason for what's changed because my last few experiences have me finding another clinic.

Unbelievable how disorganized and poorly run this place is. I've been in line for two hours despite…read morean appointment, and I probably have another 30 minutes to go. They've had me fill out the same paperwork three times in different formats. Unfortunately I have to get this test to travel so I'm stuck. If you have any choice at all, Stay far away from this shitshow. Pick literally any other testing clinic around here.

Great experience! Despite the weather, I was able to get scheduled for a quick PCR test with…read moreresults the same day! Wonderful staff who were quick, friendly, and professional!!! I would highly recommend this facility for Covid and all medical care!

Great experience thus far. The staff is very pleasant. The facility is clean and organized.read more

Extremely easy to make the app online. They were caring and compassionate. Answered all of my…read morequestions

Easy to make an appointment Caring staff…read moreSeen on time PA was through and answered my questions Highly recommend

Great office with a professional and caring team. The wait times are minimal, and the care is…read moretop-notch. I feel very capable and well-informed about my health every time I leave an appointment here.

Tremendous staff. Very caring and professional. I've been coming here for years and I wouldn't go…read moreanywhere else.

Doctor Oluwakemi Adewole Was THE MOST rude and disrespectful doctor I've encountered at any minute…read moreclinic, she was talking to my wife with an attitude and had horrible customer service, she seemed professional but was irritable the entire time, my wife was being very polite and the doctor was absolutel, NEVER coming back to this location, and this doctor shouldn't even be practicing...

Ear infection. Waited 5 days for improvement, and then scheduled an appointment. Was told that my…read moreear was infected and full of fluid (duh). Then told to drink hot tea to clear my mucus out and refused a prescription. The NP seemed to not listen to my answers as she went through because I had to repeat and correct my information multiple times. Find alternative care.

Appointment started late. Then when I got in there Bina was short which comes off rude and then…read morerushing me at the end although she was 20min or more late for my appointment.

We took our children in for wellness visits, which are covered 100% by our insurance provider. The…read more"doctor" on staff refused to honor our insurance, United Health, because he claims they are "sketchy" and charged us $100 for the visit. The "doctor" at the clinic also did not know what immunization a child entering 7th grade needed and made us look it up for him. What kind of doctor doesn't know the states immunization requirements? I am calling my bank to dispute the charges since Minute Clinic didn't submit to the insurance, my insurance has negotiated rates for items that are not fully covered. I'm also contacting corporate. The doctor cannot refuse our insurance, or simply bill us how he sees fit for services.

Please consider seeking care somewhere (literally anywhere) else. I have never received worse care…read morein my life. I am not basing this on one experience, but several. This last visit was the last straw however. Why did I keep going back? Well, it's usually the clinic I can be seen at same day and it's very close to my house, so while care has never been too high of quality here, being a busy mom, it usually suffices when I need a zpack or for minor issues. The provider saw me on Monday & told me to call back if I developed a fever. I did so I tried to call. The phone number listed was not the correct clinic, so I had to be rerouted. Twice. After 25 minutes on hold, I still did not get the correct location but the person who answered this time said they'd give the provider my message. 24 hours go by, no call back. I then get a text with a link for a follow up telehealth visit. So seeing as I'm sicker now, I take it. I wait for the visit the next day and log in. It is with a random provider at a different location and they apparently had no access to the provider's notes from Monday so it was like starting over. After me telling her how my symptoms have gotten worse, she informs me there's nothing she can do beyond cough medicine (what?) and to schedule an in-person appointment. Super, super frustrating. I understand telehealth visits have limitations but there was zero effort to examine me virtually and felt almost as if she was just trying to rush me off the phone. I did not feel heard or well-cared for as I have in other telehealth appointments elsewhere. There is a severe lack of quality of care here. They have clearly given up. Please do not waste your time or money at any of these branches. Legacy ER is next door and 100% the extra few bucks. Lesson learned!!

2nd time using this location, and had to change my rating down to 1 star. I highly encourage you…read moreto go to any other place, at least a different location. Staff was entirely different from my first experience. The doctor is great, and I had no complaints towards her. She was very sweet and helpful. However her front staff was not that case. The lady that handles the insurance claims, is also the nurse prior to seeing the doctor. She gives major attitude and backtalks. She asked me the location of my Walgreens pharmacy. I told her on Midway. She said "ok" as if she knew which one. Never asked the address to confirm. After it was too late bc the doctor had already electronically sent the prescription, I find out she had sent to a Walgreens that doesnt even have Midway in its intersection. It's off Preston and Frankford. Had I not double checked, I would've never known where she sent it. After hours of not being able to get my prescription at my pharmacy, sick in bed, im told then i can just come get the written prescription. Which I had asked for, prior to leaving. Poor front staff can truly ruin it for doctors. Staff prior, was totally different. Also, front lobby, dirty. Not a single water bottle in the fridge for patients, unlike prior visit. TVs in there but all off. If it were just the doctor, id give higher

So I am here visiting and I was suffering from a bad sinus infection. From the moment I walked in I…read moreknew I was at the right place. The front staff were very friendly and welcoming. I had the good fortune of having Dr Patel see me. She was great and explained everything. Imagine my surprise that she cared enough to give me the injection. I even commented that normally a staff member gives them she laughed and said she like taking care of her patients. So what is my complaint? The DR P moved from Louisiana to come here. Come back to LA the food is waiting for you

I visited this urgent care and was not informed of any co-pay prior to receiving services. At no…read morepoint during check-in or before treatment did staff mention that a payment would be required. After the visit was completed, I was then told I owed a co-pay, which felt very misleading and put me in an uncomfortable position. Patients deserve transparency about costs upfront so they can make informed decisions before being seen. Not disclosing fees beforehand feels deceptive and unprofessional. I would recommend that future patients ask about all costs before receiving care.