This clinic is conveniently located at CVS. The staff working were kind and helpful in finding a…read moresolution to my husbands health issue. They prescribed him some meds which we were able to pick up at the same location. All in all, I would recommend minute-clinic to all versus going to an Urgent Care! The prices are reasonable as well.

Very inaccurate covid test results. Went to two different minute clinics and both came back…read morenegative. Went to an actual lab and got a positive result. When the first woman gave me my results I asked her why I had randomly lost my sense of smell if my result is negative and she said she had no idea why and that the tests are accurate. Very disappointed, so many potential false negatives.

Went here for the first time for COVID test due to travel requirement and the experience was not…read morethat great. Even though we were the first one in line, it still took 45 minutes for us to get it done! This was due to the staff very unorganized and not knowing what to do. We were asked for the same information by multiple employees. I guess this was because employees were not communicating with each other. Also, there was a tall guy with mediterranean accent who took our test but had a horrible smell in his breath even with his mask on! It was unbearable when he was taking our test because he had to come close to our face. Employees should have a common decency and should know better. We got our test as soon as they were open around 9 AM and got the result with QR scan code around 11 PM at night. Their report was accepted by the airline and we had no issues.

After being a patient here for years, it's incredible how much the service has changed in the last…read morefew months. Just by sorting the reviews by most recent shows I'm not the only one who feels the same way. Some recent issues like outsourcing all calls to a call center not on site resulting in 4-5 calls to schedule a run of the mill office visit all the way to the most recent visit of the doctor telling me he'll refill the same medication he himself had prescribed and refilled last month but then finding out the pharmacy didn't receive it. Sounds like a simple case of making a mistake but when I called in to ask about it the doctor said he never prescribes that medication and to go somewhere else? The absolute bare minimum there should have been some communication but that's being too lenient because this was the most neglectful way of handling a case. There should be no shame in just telling the patient you don't have the ability to treat them or whatever the reason. I've sent the managing partner an email to share my experience and hopefully find a reason for what's changed because my last few experiences have me finding another clinic.

Great experience! Despite the weather, I was able to get scheduled for a quick PCR test with…read moreresults the same day! Wonderful staff who were quick, friendly, and professional!!! I would highly recommend this facility for Covid and all medical care!

I started using Complete Family Wellness this past summer and I am so happy that I found that. They…read moreare quick, professional and kind!

Easy to make an appointment Caring staff…read moreSeen on time PA was through and answered my questions Highly recommend

Extremely easy to make the app online. They were caring and compassionate. Answered all of my…read morequestions

Walked in on a Thurs aft needed antibiotics, did not call first. Front nurse was kind of meh…read moretowards me but I looked and sounded sick so maybe she just wanted to keep distance. Wait was short--less than 30min, which is better than I've waited for CareNow. Nurse--or whichever title, not sure--who came in to do vitals and get all my new info in the system was not unfriendly; polite towards me. Very much liked the Doc compared to others I've seen in the area--he did the usual teasing I've come to expect from medical professionals about face piercings, and showed interest in my bad knee w/ brace even though that was not what I was there for. Also helped me down off the exam table which I thought was considerate. Listened to me and agreed that because of symptoms I needed antibiotics and gave me those plus a steroid shot to help clear up sickness sooner. Corny dad jokes kinda guy, but nice overall and listened to my complaints, which surprisingly not all doctors do (though you'd think that's a big part of their job). He didn't tell me how much the shot was beforehand and it was kinda pricey, 35$, but I've had it before and was expecting to pay even though my insurance covers it. Did not receive medical receipt (the long page of explicit treatment) just the credit card printout. Overall would recommend and visit again.

Great office with a professional and caring team. The wait times are minimal, and the care is…read moretop-notch. I feel very capable and well-informed about my health every time I leave an appointment here.

I needed to get tested for flu because I was debating whether or not to go visit my grandparents…read morefor lunch. I scheduled an appointment online and was supposed to be seen at 10:34am. I got the usual text reminders and what not, but I ended up waiting until 11:15am to be seen. I was really annoyed because I needed to be somewhere at noon and the two patients in front of me seemed to be real whiny and needed to talk a lot. Once I got in, it was really nice and efficient. Scott (forgot his last time) was the NP, and he was great! He had great bedside manner and was easy to talk to. He seemed concerned but we were able to laugh about how horrible this flu season was (I work in the medical field). He tested me for flu first because there's a wait time for it, so by the time he did all the insurance, triage, etc., the flu test was done. He did a thorough exam and told me the exam findings. Really great NP all in all. He also faxed in the prescriptions to a Walgreens so I could just pick them up when they were ready. All in all, loved the NP and hated the wait times. Don't expect to be in and out.

Doctor Oluwakemi Adewole Was THE MOST rude and disrespectful doctor I've encountered at any minute…read moreclinic, she was talking to my wife with an attitude and had horrible customer service, she seemed professional but was irritable the entire time, my wife was being very polite and the doctor was absolutel, NEVER coming back to this location, and this doctor shouldn't even be practicing...

Great Job!!! Usually I do not leave any feedback but trust me Marquita Johnson wasn't only helpful…read morebut courteous enough to find you a coupon online for your prescription medicine. Went in with a serious throat pain and came it knew it was a Strep Throat :( So far feeling positive with my prescription and will surely recommend this location especially Marquita Johnson.

Appointment started late. Then when I got in there Bina was short which comes off rude and then…read morerushing me at the end although she was 20min or more late for my appointment.

Please consider seeking care somewhere (literally anywhere) else. I have never received worse care…read morein my life. I am not basing this on one experience, but several. This last visit was the last straw however. Why did I keep going back? Well, it's usually the clinic I can be seen at same day and it's very close to my house, so while care has never been too high of quality here, being a busy mom, it usually suffices when I need a zpack or for minor issues. The provider saw me on Monday & told me to call back if I developed a fever. I did so I tried to call. The phone number listed was not the correct clinic, so I had to be rerouted. Twice. After 25 minutes on hold, I still did not get the correct location but the person who answered this time said they'd give the provider my message. 24 hours go by, no call back. I then get a text with a link for a follow up telehealth visit. So seeing as I'm sicker now, I take it. I wait for the visit the next day and log in. It is with a random provider at a different location and they apparently had no access to the provider's notes from Monday so it was like starting over. After me telling her how my symptoms have gotten worse, she informs me there's nothing she can do beyond cough medicine (what?) and to schedule an in-person appointment. Super, super frustrating. I understand telehealth visits have limitations but there was zero effort to examine me virtually and felt almost as if she was just trying to rush me off the phone. I did not feel heard or well-cared for as I have in other telehealth appointments elsewhere. There is a severe lack of quality of care here. They have clearly given up. Please do not waste your time or money at any of these branches. Legacy ER is next door and 100% the extra few bucks. Lesson learned!!

2nd time using this location, and had to change my rating down to 1 star. I highly encourage you…read moreto go to any other place, at least a different location. Staff was entirely different from my first experience. The doctor is great, and I had no complaints towards her. She was very sweet and helpful. However her front staff was not that case. The lady that handles the insurance claims, is also the nurse prior to seeing the doctor. She gives major attitude and backtalks. She asked me the location of my Walgreens pharmacy. I told her on Midway. She said "ok" as if she knew which one. Never asked the address to confirm. After it was too late bc the doctor had already electronically sent the prescription, I find out she had sent to a Walgreens that doesnt even have Midway in its intersection. It's off Preston and Frankford. Had I not double checked, I would've never known where she sent it. After hours of not being able to get my prescription at my pharmacy, sick in bed, im told then i can just come get the written prescription. Which I had asked for, prior to leaving. Poor front staff can truly ruin it for doctors. Staff prior, was totally different. Also, front lobby, dirty. Not a single water bottle in the fridge for patients, unlike prior visit. TVs in there but all off. If it were just the doctor, id give higher

I'm very grateful for Dr. Hastings and his staff. He is very thorough and listens. The staff is…read morekind and helpful. They offer a 7Health membership which acts as insurance in their office for those who don't have insurance. They overall want to help people and it shows!

I'm grateful that Dr Hastings stopped taking our insurance. I went to another Dr and they…read morediscovered a serious medical concern based on my bloodwork. I had the same results while visiting Dr Hasting and he never mentioned it. He switched "billing" multiple times while I was with him and glad it finally forced me to move to a new primary.