This is hands down the BEST hair salon I've ever visited! In the summer, I will be an hour away (two hour round trip) and I'm fully intending to make the drive when needed, they're THAT good! For starters, the owner is so so kind and welcoming. I really appreciate how understanding he is with rescheduling or conversations regarding pricing. I had shared how I had such a poor experience at a different salon in the area, extremely over charged without knowing this until the service was done (to which he agreed). Not only did he offer me a credit to use at my first visit, but always makes a conscious effort to make me aware of the price I'll be paying before the service even begins. As a college student, it's such a relief to know what I'll be paying for, he makes sure to break that down for me in such a kind manner without making me feel bad for being concerned and asking. The other owner (they're a couple), she is super sweet too!!
Next, I always go to a stylist named Kaitlynn and she's absolutely AMAZING and so talented! She was able to get me super super platinum blonde while explaining tips and advice to keep my hair healthy! She always takes her time and really puts a great deal of effort into my hair each appointment. The one thing I love about her is she always compliments the way I cut and style my own hair. There's been times I've been to other stylists or gone for a simple hair cut and heard things like "not sure who cut your hair last but they did an awful job." From a professional stylists point of view, I'm sure I didn't do that good of a job but she never makes me feel that way, never pushing anything extra on me! The time goes by so fast because she's super good at creating a conversation with everyone around her including myself!
Lastly, the reason I decided to write this in-depth review was due to a situation I had just this past week. I had to reschedule my usually root touch up. I had completely forgotten about it and called four days before the appointment. I felt awful for canceling such last minute, but the owner was so nice and assured me it was okay and not a big deal! There's just not many places you'll go where people are so genuinely kind like that, and the employees at Mint Hair Collective really do care about their customers and their concerns. This is one of the many reasons I keep wanting to go back every six weeks. In my opinion, what I get done is fairly affordable for me personally. However, what I can say is if it was not as affordable as what I would like to pay, I know I would 100% still chose Mint knowing I'm paying for a stellar color job and a wonderful experience with awesome people! read more